Black Box KV1700A/E User Manual Download Page 10

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SERVSWITCH

OCTET INSTALLER/USER GUIDE

Pod Switch Mode ...............................................................................................97

Introduction........................................................................................................................97

Requirements .....................................................................................................................97

Configuration .....................................................................................................................97

Enabling Pod Switch Mode ...............................................................................................98

Performing a Pod Switch ...................................................................................................99

Troubleshooting .................................................................................................................99

Troubleshooting...............................................................................................101

Troubleshooting Tips .......................................................................................................101

Calling Black Box............................................................................................................102

Shipping and Packaging...................................................................................................103

Summary of Contents for KV1700A/E

Page 1: ...APRIL 2007 KV1700A E KV1701A E KV1702A E KV1703A E KV1711A E KV1711A E R2 KV1712A E KV1712A E R2 KV1713A E...

Page 2: ......

Page 3: ...6000 Apple Macintosh Sun Microsystems and SGI compatibles among multiple users with different access levels Does your switch have to sit solidly on a work table and use regular everyday cables Or does...

Page 4: ...gulation of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le R glement su...

Page 5: ...ServSwitch ServSelect and ServSelect IP are trademarks of BLACK BOX Corporation Apple Mac and Macintosh are registered trademarks of Apple Computer Inc IBM PS 2 and RS 6000 are registered trademarks o...

Page 7: ...5 NOM STATEMENT C El aparato ha sido expuesto a la lluvia o D El aparato parece no operar normalmente o muestra un cambio en su desempe o o E El aparato ha sido tirado o su cubierta ha sido da ada...

Page 8: ...SERVSWITCHTM OCTET INSTALLER USER GUIDE 6...

Page 9: ...ecting an SAMDM Module for Dual Port Output 36 Installing a Cascaded Octet Switching System 37 Installing Octoware Software 41 Configuring Octoware software 42 Octet Switching Systems in Broadcast Env...

Page 10: ...8 Pod Switch Mode 97 Introduction 97 Requirements 97 Configuration 97 Enabling Pod Switch Mode 98 Performing a Pod Switch 99 Troubleshooting 99 Troubleshooting 101 Troubleshooting Tips 101 Calling Bl...

Page 11: ...ical Height 1U Width 17 432 mm Depth 13 62 346 mm Weight 8 lb 3 7 kg Environmental Power Power consumption 75 W AC input power max 75 W Heat dissipation 270 Kj Humidity 10 95 non condensing Operating...

Page 12: ...ower Power consumption 75 W AC input power max 75 W Heat dissipation 270 Kj Humidity 10 95 non condensing Operating temperature 32 F 122 F 0 C 50 C Storage temperature 4 F 140 F 20 C 60 C Operating vo...

Page 13: ...Power consumption 150 W AC input power max 150 W Heat dissipation 610 Kj Humidity 10 95 non condensing Operating temperature 32 F 122 F C 50 C Storage temperature 4 F 140 F 20 C 60 C Operating voltage...

Page 14: ...l Power Power consumption 75 W AC input power max 75 W Heat dissipation 270 Kj Humidity 10 90 non condensing Operating temperature 32 F 122 F C 50 C Storage temperature 4 F 140 F 20 C 60 C Operating v...

Page 15: ...pation 90 Kj AC input current rating 1A Humidity 10 95 non condensing Operating temperature 32 F 104 F 0 C 40 C Storage temperature 4 F 104 F 20 C 60 C Operating voltage 100 240 Vac Power frequency 50...

Page 16: ...server to user Sync types Separate horizontal and vertical composite sync on Sun monitors Octet SAM KV1720 KV1721 Product Specifications Agency Approvals UL FCC cUL ICES 003 CE VCCI C Tick Mechanical...

Page 17: ...er Ports Number 1 Connection RJ45 Octet interconnect Octet Serial SAM KV1724 Product Specifications Agency Approvals UL FCC cUL ICES 003 CE VCCI C Tick Mechanical Height 83 2 0 cm Width 2 43 4 0 cm De...

Page 18: ...mber 1 Connection RJ45 Octet interconnect Octet SAMDM KV1725 KV1726 KV1727 Product Specifications Agency Approvals UL FCC cUL ICES 003 CE VCCI C Tick Mechanical Height 83 2 11 cm Width 2 43 6 17 cm De...

Page 19: ...S232 serial 1 3 5mm speaker and 1 3 5mm microphone Input ports for KV1727A 1 8 pin miniDIN Sun keyboard and mouse 1 15HDD male VGA video 1 Sun 13W3 to HDD15 adapter 1 DB9 RS232 serial 1 3 5mm speaker...

Page 20: ...SERVSWITCH OCTET INSTALLER USER GUIDE 18...

Page 21: ...ers see the video but only one user at a time controls the keyboard and mouse Security The Octet KVM switching system allows you to house valuable equipment in controlled areas Octet server access mod...

Page 22: ...router to the Octet switching system provides video and audio routing functionality to users When a user in the Octet switching system connects to a target device the nVision router will automaticall...

Page 23: ...switching system Octet server access modules are server powered and provide keyboard emulation DDC Digital Data Channel and Octet switching system support Peripheral devices The set of communication...

Page 24: ...ngs and provides connections for peripheral devices The user station also provides the OSD for target device selection and administration The Octet switch Octet server access modules The Octet server...

Page 25: ...et switching system NOTE Throughout this manual UTP refers to any CAT cable used by the Octet switching system 2 4 Safety Precautions To avoid potential video and or keyboard problems when using Black...

Page 26: ...s not compromised Mechanical Loading Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading Circuit Overloading Consideration...

Page 27: ...e sure you have access to the following items The Octet switch and all of the items supplied with it These items may include a power cord rack mounting brackets a null modem cable installation CDs and...

Page 28: ...modules Figure 3 1 Octet Switching System Configuration with SAMs and Serial SAMs Octet Switch KV1701A E Switch Shown Octet User Station KV1713 User Station Shown Serial SAM Local PC SAM PS 2 Shown S...

Page 29: ...hing System Configuration with SAMDMs Figure 3 3 illustrates a switching system configuration where two Octet switches are connected to a single user station and target servers connected to both switc...

Page 30: ...Mounting an Octet Switch A rack mounting kit is supplied with each Octet switch You may either place the Octet switch on the rack shelf or mount the switch directly into an Electronic Industries Alli...

Page 31: ...nting kit through the holes of the brack ets and into the Octet switch Tighten the screws securely Install the Octet switch into the rack using the approved method of the rack manufacturer Figure 3 4...

Page 32: ...The Octet switch Console menu will open automatically Select option 1 Network Configuration a Select option 1 to set the IP address b Select option 2 to set your netmask c Select option 3 to set your...

Page 33: ...s to the Octet Switch Once the Octet switch is installed attach servers or serial devices to the switch using Octet server access modules Figure 3 6 on page 32 illustrates how to connect target device...

Page 34: ...the Serial SAM to the serial port of the device to be attached 2 Attach one end of a UTP cable to the RJ 45 connector on the Serial SAM Attach the other end of the cable to an RJ 45 server port on the...

Page 35: ...of an Octet User Station Back Panel KV1713 User Station Shown Supported keyboard and mouse types To determine what keyboard and mouse types your user station supports examine the available ports on t...

Page 36: ...r cord to the power socket on the back panel of the user station and attach the other end to an AC wall outlet To set the keyboard type If you attached a Pinnacle FAK or Chyron Duet keyboard to the us...

Page 37: ...et user station 3 Note the unique identifier UID on the back of the Octet server access module for future reference 3 8 Connecting a User Station for Switch Redundancy You may attach a second Octet sw...

Page 38: ...ecting a User Station for Switch Redundancy 3 9 Connecting an SAMDM Module for Dual Port Output The SAMDM module supports connectivity to one or two Octet switches enabling access from twice the numbe...

Page 39: ...e not already powered do so now NOTE If a target device is unavailable through the Octet switching system make sure that all Octet switching system target devices and components are powered up and all...

Page 40: ...ary switch supports The maximum number of user paths are available and thus any user with the appropriate access rights can access any target device in the switching system at any time Blocking config...

Page 41: ...nly four user paths are attached to each tertiary switch creating a blocking configuration Thus only four target devices on each tertiary switch can be connected to simultaneously but these four conne...

Page 42: ...on manage user access by planning which target devices are connected to each switch For example you might choose to split up target devices that require frequent access among each cascaded switch so t...

Page 43: ...h a UTP cable to the RJ 45 port on the Octet server access module Attach the other end of the cable to an RJ 45 server port on the primary Octet switch NOTE When you select the non Black Box switch fr...

Page 44: ...Synchronize System Database command from your existing installation Use the Octoware software database as your database source 2 When synchronization has completed close your version of the Octoware s...

Page 45: ...m databases may not be performed successfully 4 If you wish to set up user groups and server groups you may do so now For more information about using Octoware software to manage the Octet switching s...

Page 46: ...ons like the KV1712 KV1712 R2 and KV1713 user stations These connection paths enable any input to be switched to any output having the same signal type Before defining resource groups you have the opt...

Page 47: ...gram NOTE You must use Octoware software to Flash upgrade the Octet switch 3 15 Unit LEDs Once you have installed and powered up the Octet switching system you may check the LEDs to ensure that each u...

Page 48: ...n between the Octet user station and an SAM or SAMDM module or an Octet switch Back panel LEDs The back panel of the Octet user station has two LEDs mounted on each RJ 45 port Figure 3 15 Octet User S...

Page 49: ...interface will not generate a serial break to the attached device Link ACT LEDs A green Link ACT LED is illuminated when the attached server is powered and a valid UTP connection has been made to an O...

Page 50: ...SERVSWITCH OCTET INSTALLER USER GUIDE 48...

Page 51: ...which hotkey sequence or set of sequences may be used to launch the OSD see Changing the OSD hotkey sequence on page 49 Changing the OSD hotkey sequence You can set the hotkey sequence used to launch...

Page 52: ...rator to add edit and delete users assign rights to each target device and force user login For more information about user administration see Users on page 58 Device Admin This screen allows the Admi...

Page 53: ...tain mode cannot be shared Accessing target devices Use the Target tab in the OSD main dialog box to connect to target devices and to change the access mode When you connect to a target device the Oct...

Page 54: ...et devices displays To sort the target device list by name click Name To sort the target device list by hotkey click Hotkey 5 If you would like to remove all hotkey assignments click Clear All 6 Click...

Page 55: ...nected target device on the OSD list The Ctrl Down hotkey sequence will connect you to the target device directly below the currently connected target device on the OSD list To enable the quick switch...

Page 56: ...force a connection if two local servers are attached to the user station or if the OSD is open when the hotkey is entered Setting a target flag After a connection is made to a target device a target...

Page 57: ...lag to be displayed clear the Displayed checkbox e To set display time If you want the target flag to be displayed for a certain amount of time select Timed and type the desired target flag duration b...

Page 58: ...ion 1 Press Ctrl Ctrl to launch the OSD 2 Click the Admin tab The Device Admin screen displays 3 Select the MDM target device for which you wish to view version configuration and connection informatio...

Page 59: ...etects keyboard or mouse activity scanning is suspended This allows the user to work with the target device When mouse and keyboard activity stops scanning resumes with the next channel in sequence If...

Page 60: ...ers if a blank password is enabled for that user All ASCII characters can be used in the login prompt The characters must be typed twice before they display in the password field Once you have entered...

Page 61: ...ick Cancel or X Logging out To log out of the Octet switching system 1 Press Ctrl Ctrl to launch the OSD 2 Click the User tab 3 Click Log out The OSD logs out of the switching system and closes automa...

Page 62: ...ed fields or Select Allow Blank Password to enable the user to log in without entering a password 7 To save changes click OK To exit the OSD click Cancel or X To delete a user 1 Press Ctrl Ctrl to lau...

Page 63: ...a user 1 Press Ctrl Ctrl to launch the OSD 2 Click the Admin tab 3 Click the down arrow button to display the User Admin screen 4 Select the user you wish to edit Click the Edit User button The Edit U...

Page 64: ...appropriate access level none view or full 6 Press and hold the Ctrl key while you individually select the target devices that you wish to be controlled externally Alternately if you wish to select a...

Page 65: ...ountries and regions in the Octet switching system The Octet switch also supports multiple keyboard types including any PS 2 USB or Sun keyboard Pinnacle FAK or Chryon Duet Keyboard layout User statio...

Page 66: ...onnecting a non U S 13W3 VGA Sun or USB server to an Octet switching system you must manually set the keyboard for that target device The following table lists supported keyboard layouts for USB and S...

Page 67: ...e Type or PS 2 Type field is activated if your Octet switching system includes an KV1712A E KV1713A E user station connected to a PS 2 keyboard The Type or PS 2 Type field is deactivated in the follow...

Page 68: ...be running software that requires Pinnacle FAK support c Click Edit device d Select Pinnacle FAK from the Emulation drop down menu You can only edit the emulation mode if the device type is PS 2 If y...

Page 69: ...erver in a stand by or power saving mode To issue the Power Sleep command Enable the Scroll Lock mode and press F11 or the Sleep key on a PS 2 keyboard or For a Sun server press the Power key PS 2 Key...

Page 70: ...audio and serial settings for a user CAUTION Switching to an audio source that is set at high volume might harm your hearing 1 Press Ctrl Ctrl to launch the OSD 2 Click the User tab Click the down ar...

Page 71: ...bled for devices that are multimedia capable 6 Click the Audio out speakers Audio in mic or Serial checkboxes to enable or dis able as required for the selected device 7 To save changes click Apply To...

Page 72: ...fic to your user station by accessing the Console tab To view the user station status 1 Press Ctrl Ctrl to launch the OSD 2 Click the Console tab The Status screen displays the connection status of th...

Page 73: ...connections through the serial port Using force connect commands you can force a user station to connect to a target device through the serial port See Forcing a Connection to a Target Device on page...

Page 74: ...ncy screen Figure 4 24 Redundancy Screen 3 Click the checkbox to activate persistent mode 4 To save changes click Apply To exit the OSD interface click Cancel or X User station inactivity settings Use...

Page 75: ...or X 4 8 Setting Device Properties The Octet switching system automatically recognizes all attached devices by their UID numbers including seamless MDM Octet server access modules and MDM target devi...

Page 76: ...vice a default name will be displayed Clicking the Reset name button sets the device name to its default name 4 Select the device you wish to edit and click the Edit Device button The Edit Device scre...

Page 77: ...aunch the OSD 2 Click the Admin tab The Device Admin screen displays NOTE The Device Admin screen will display only the devices that are currently attached to the switching system and powered Only the...

Page 78: ...d Line Screen Accessing the Command Line The following table provides a list of hotkey sequences used to activate the Command Line The default Command Line hotkey sequence is the NumLock key pressed a...

Page 79: ...d or Type rm and press Enter to reset the mouse Disabling Auto User Login Auto User Login at the user station can only be enabled by the Administrator but it can be disabled by any user To disable aut...

Page 80: ...ently stored on the user station and will be applied to the video signal each time you connect to a target device or If you do not wish to save changes to the user station click Close The equalization...

Page 81: ...r station click Close The deskew tuning will apply to the video signal of the currently connected target device until the connection is closed or If you want to reset the deskew values to zero and dis...

Page 82: ...ng SNMP Guidelines NOTE The following guidelines do not apply when forcing a connection using SNMP All forced connections are done in Shared mode For optimum operation of the force connection feature...

Page 83: ...om the serial port to a target device Once Serial Force mode is enabled a serial device attached to the host user station can send a force connect or disconnect command to that user station The host u...

Page 84: ...nfigured appropriately See Serial parameters on page 81 for more information 2 From the attached serial device send an fd TargetUserStationName command to the host user station followed by a carriage...

Page 85: ...ns on adding an SNMP user see the Octoware software online help program For more information on forcing an external switch on the Octet switch refer to the specific MIB file called AMX MIB This MIB fi...

Page 86: ...SERVSWITCH OCTET INSTALLER USER GUIDE 84...

Page 87: ...plications menu you can configure a password for the serial port should you wish to do so Terminal Applications menu commands The Octet switch Terminal Applications menu features five selections Netwo...

Page 88: ...ssword To change the password Select the Set Change Password menu option You will be prompted to type the old password and a new one Re enter the new password to verify CAUTION This password places yo...

Page 89: ...as follows xxx xxx xxx xxx 7 Press 9 and Enter to display the SNMP Trap Configuration Menu Press the number of each SNMP trap you wish to enable or disable and Enter 8 Press 0 and Enter to apply and...

Page 90: ...ecific MIB files The following table describes the MIB files required for the SNMP processing Exit This menu selection will return you to the ready prompt Octet System MIB Trap Files Trap File Purpose...

Page 91: ...onfiguration Screen is active pressing Enter saves changes and returns you to the previous screen Pressing Esc returns you to the previous screen without saving changes Within the Configuration Screen...

Page 92: ...ions enable you to define the function keys that will perform a selected action To specify a new function key press and hold the Ctrl key then press the function key that you want to associate with th...

Page 93: ...uence over the default Any combination of Ctrl or Alt and a single key may be used When you have finished entering the keystroke sequence that will activate the new macro press the Down Arrow key 4 On...

Page 94: ...The Configuration Screen will display Press Ctrl F9 to return to the previous screen with History mode enabled or Ctrl F10 to return to the previous screen with On Line mode enabled CTRL F11 Clears th...

Page 95: ...in the OSD is selected the Serial SAM ensures that the correct character for the key pressed is passed to the serial device This is done automatically and does not require any intervention from the us...

Page 96: ...SERVSWITCH OCTET INSTALLER USER GUIDE 94...

Page 97: ...rver list to Port Recommended Setting the OSD screen display time to 2 seconds KV121 Switch Edit Device Screen Settings Target KV121 switch Ports 16 Hotkeys The Print Screen key is not operational for...

Page 98: ...en Settings Target KVM switch Ports 1 2 4 8 12 16 20 24 28 32 Hotkeys Ctrl Ctrl L Ctrl Ctrl R Ctrl Ctrl L R Alt Alt L Alt Alt R Alt Alt L R Shift Shift L Shift Shift R Shift Shift L R Print Screen Scr...

Page 99: ...ted to the user station using a SAM single port module not a SAMDM dual port module The remote target devices may be connected to the Octet switch using any Octet server access module The user station...

Page 100: ...itch Mode 8 4 Enabling Pod Switch Mode Use the OSD Command Line to enable or disable Pod Switch mode The following table lists Pod Switch mode commands that may be entered at the Command Line Pod Swit...

Page 101: ...ch that you have full access It s best to connect to the target device while in Private mode see Trou bleshooting on page 99 for more information Make sure that you can control this target device with...

Page 102: ...ill not be able to pod switch to it from the local target device Use the OSD interface to connect to the remote target device If you are able to regain control of the keyboard and mouse pod switching...

Page 103: ...er cables such as STP cables may cause poor video quality when used at distances over 400 feet If poor video quality is random test the cables between tiers of Octet switches Switches cannot be made C...

Page 104: ...onments is not supported Please disconnect one matrix switch is displayed The Octet user station remains in its current state until one of the Octet switches is disconnected Discover and synchronize b...

Page 105: ...ou are shipping the ServSwitch Octet for repair make sure you include its power cord and the cables you are using with it If you are returning the ServSwitch Wireless Extender make sure your include e...

Page 106: ...tech blackbox fr 33 820 07 09 11 33 820 05 07 09 Germany www black box de techsupp black box de 49 811 5541 110 49 811 5541 499 Ireland www blackbox co uk techhelp blackbox co uk 353 1 662 2466 353 1...

Page 107: ...NOTES 105...

Page 108: ...NOTES 106...

Page 109: ......

Page 110: ...al Support 24 hours a day 7 days a week call 724 746 5500 or fax 724 746 0746 Mailing address Black Box Corporation 1000 Park Dr Lawrence PA 15055 1018 World Wide Web www blackbox com Email info black...

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