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Info
„Info” items are indicated by a blue circle:
“No trap currently assigned”
There is no BG-Counter at this Location in the moment.
“Trap assigned but no transmission received”
There is a trap assigned to the location, but no transmission
has been received.
“Weak cellular signal”
Weak or no cellular reception at the present location. To
check the quality of the cellular signal at your location/s, go
to
Dashboard
->
Location table
and scroll the horizontal bar
until you see the column “
Signal
”.
Corrective actions:
•
Move trap to a location which has stronger reception.
WARNING
When servicing the battery of the solar system, it is mandatory to follow these steps:
1.
First disconnect the BG-Counter by unplugging the black power connector on the left side on the counter front
panel (where the electric and CO2 connections are).
2.
Then disconnect the solar panel wires from the charge controller before disconnecting the battery.
3.
Any other sequence may damage the charge controller or the BG-Counter and may void the warranty.
•
If you continue to use the trap at the same location, data
will be saved and uploaded the next time there is recep-
tion.
“Subscription expires in > 60 days!”
Corrective action
:
•
If you desire to continue to use the BG-Counter, make
sure to renew your subscription.
“Catch index > 100 %”
The number of collected mosquitoes exceeded the specified
threshold.
“Two or more locations with geofencing radius, automatic
geolocation not possible!”
In this case, the gelocation mode will be automatically set to
„fixed“. You can then assign a trap to the location.
Further issues
Trap does not start up
Symptoms
:
•
No beeps after connecting power
•
Fan not working
•
CO
2
valve not clicking
•
A blue glow may be visible when looking into the counter
funnel.
Cause
: No power or wrong polarity.
Solution
: Check voltage, continuity, and polarity on the po-
wer connection.
Only one or two beeps upon start-up
Symptoms
: Counter, fan and CO
2
valve are off. No data trans
-
mission.
Cause
: Battery is too low.
Solution
: Recharge battery or replace with full battery.
SOS beep during start-up
Symptom
: 3 short, 3 long, 3 short beeps
Cause
: SD card failure.
Solution
: Contact customer support.
“Low battery (trap may turn off)”
When the voltage is lower than about 11.8 V, the battery is
completely discharged, and the BG-Counter may turn off to
protect the electronics.
Once turned off, the counter remains off until the voltage
builds up again to a safe level.
Corrective actions (one or more of the following):
•
Make sure solar panels are in full sun.
•
Check connections on charge controller (see instructions
included with the controller).
•
Check charge controller for proper function (see instruc-
tions included with the controller).
•
Charge the battery.
•
Use a battery with higher capacity.
