Better Water LLC; rev. Jun 2016
Page 63 of 72
MediPac, Tank-Feed Operator Manual
LIMITED WARRANTY TERMS and CONDITIONS
a. This limited warranty is given only to the original buyer and covers the equipment delivered
with this limited warranty.
b. The buyer shall be barred from any recovery on this limited warranty or otherwise for damages
due in whole or in part to…
… unreasonable use
… improper operation
… use beyond normal fashion
… failure to follow instructions
… failure to maintain the product in good condition and repair
… or the like.
c. If the buyer discovers or should have discovered a defect in which it is reasonable to conclude
that damage, either personal, property, or economic, may result, the buyer's continued use of the
product shall constitute any assumption of risk by the buyer and a bar to any recovery for breach
of this limited warranty or otherwise.
d. No oral or written representation, information, or advice given by Better Water LLC or any of its
representatives shall create a warranty or in any way increase the scope of this express limited
warranty and shall not form a part of the basis for bargain.
WHAT IS WARRANTED AND FOR HOW LONG?
a. All equipment, excluding ion exchange and filtration media and cartridges, are warranted to be
free from factory defects in materials, and workmanship under normal use for a period of one (1)
year from the date of shipment.
b. It is a condition precedent to recovery on this limited warranty that the buyer strictly comply
with all operating and maintenance guidelines established by Better Water LLC and that the serial
number (
if applicable
) is intact and legible on the equipment.
c. It is a condition precedent to recovery on this limited warranty for damage to the external finish
of the equipment that the buyer notifies Better Water LLC at the time of the installation that the
finish is damaged.
WHAT IS REMEDY FOR BREACH OF THIS LIMITED WARRANTY or
NEGLIGENCE BY BETTER WATER LLC
a. Buyer's sole and exclusive remedy for any breach of this limited warranty or negligence by
Better Water LLC shall be repair or replacement of the defective part, at the option of Better
Water LLC, provided such defective part is returned to Better Water LLC for inspection.
b. Better Water LLC shall not be obligated to supply an exact replacement of the defective part
and reserves the right to substitute new and improved parts.
c. Better Water LLC shall provide at no cost to buyer, labor to remove and/or replace defective
parts covered by this limited warranty for a period of ninety (90) days from the date of installation
by Better Water LLC of the equipment.
d. After such ninety (90) day period, buyer shall be responsible for any labor or service charge for
the removal and/or replacement of any defective parts.
e. Buyer shall be responsible for all travel expenses and freight charges at all times.
f. Better Water LLC shall have no obligation to repair or replace any defective part if buyer fails to
follow the procedure set forth in “HOW TO OBTAIN A REPLACEMENT PART UNDER LIMITED
WARRANTY”.
IN NO EVENT SHALL THIS LIMITED WARRANTY BE CONSTRUED TO COVER, NOR SHALL
BETTER WATER LLC BE LIABLE TO BUYER AS ANY OTHER PERSON FOR, ANY
CONSEQUENTIAL, INCEDENTAL, ECONOMIC, DIRECT, INDIRECT, GENERAL OR SPECIAL
DAMAGES, WHICH ARE HEREBY EXPRESSLY DISCLAIMED.
HOW TO OBTAIN A REPLACEMENT PART UNDER LIMITED WARRANTY
a. Buyer should contact the Customer Service or Technical Support Departments and request a
Return Goods Authorization.
