Forum Phone 325 user guide
33
4.2.51 Intrusion
If when calling another extension busy tone is heard, a Forum Phone 325 user can intrude on the
busy extension. Alert tones will be given to indicate that another extension is about to intrude. The
ability for an extension to intrude has to be enabled in system programming by the installer or
system administrator.
E x t n 1 2
B u s y
O p t i o n s
↑
↑
↑
↑
↓
↓
↓
↓
C a n c e l
C a n c e l
►
I n t r u d e c a l l
C a l l b a c k
S e l e c t
E x i t
C a n c e l
►
I n t r u d e c a l l
C a l l b a c k
S e l e c t
I n t r u d e
Note
: If the system phone has an
INTRUDE
key programmed, pressing this key once while hearing
busy tone from another extension will let you intrude on the call.
4.2.52 Day / Night Changeover
The system can be programmed so that incoming calls ring different extensions or groups of
extensions at different times of the day, e.g. after hours, all calls ring a night service extension.
These changeovers can take place automatically but can also be overridden by an extension
provided that extension has
Operator Functionality
enabled in system programming. Normally
only the system administrator or reception extension would have this facility programmed.
Note
: At installation, Extension 11 is automatically set as the default Operator phone and
Operator
Functionality
will be enabled at that extension.
To intrude on a busy extension -
•
When busy tone is heard, press
the <
Options
> key
•
Scroll down using the
↑
↑
↑
↑↓
↓
↓
↓
keys
•
With the cursor alongside
Intrude call
press the
<Select>
key
•
The busy extension will receive
Alert tones
•
Pressing the <
Intrude
> key will
intrude on the call in progress
