Forum Phone 325 user guide
17
4.2.19 Transferring a Call
E x t n 1 8
0 0 : 0 0 : 5 2
L i n e 1 o n H o l d
O p t i o n s
E n d c a l l
L i n e 1
P a s s e d
t o E x t n 1 8
M e n u s
P h o n e B k
Note:
When performing an unannounced transfer, the extension will ring for a period of time known as
the transfer timeout. If the call has not been answered within that timeout period the call will return to
the extension that attempted the transfer.
4.2.20 Parking a Call using the mouse keys
Unlike a held call, a call that is parked on the system can be retrieved at
any
extension on the system.
E n d C u r r e n t
C a l l
P h o n e B o o k
►
P a r k C u r r e n t
C a l l
S e l e c t
E x i t
E X T N 1 6
P a r k e d O n L i n e 3
O p t i o n s
N e w C a l l
Note
: The
PARK
key LED will light indicating the presence of a parked call.
4.2.21 Parking a Call using the PARK KEY
J o h n S m i t h
0 0 : 0 2 : 3 5
O p t i o n s
E n d C a l l
J o h n S m i t h
P a r k e d O n L i n e 3
O p t i o n s
N e w C a l l
Note
: The
PARK
key LED will light indicating the presence of a parked call.
To park a connected call using the mouse
keys
•
Press the <
Options
> key
•
Select
Park Current Call
The call is now parked and can be
retrieved from any other telephone
connected to the system.
To transfer a call -
•
Place the existing call on hold
•
Dial the extension to receive the
transferred call, e.g. extension 18
For an
Unannounced
transfer -
•
Upon hearing ringing tone, replace handset
or press the softkey <
Transfer
>
•
The held call will start ringing extension 18
For an
Announced
transfer -
•
Wait for the extension to answer
•
Announce the transfer
•
Replace handset or press the softkey <
Transfer
>
•
The held call is now transferred
To park a call using the
PARK key
.
•
Press the
PARK
key
while
connected to that call.
The call is now parked and can be
retrieved from any other telephone
connected to the system.
