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Forum Phone 325
User Guide
Page 1: ...1 Forum Phone 325 User Guide...
Page 2: ...rum Phone 325 user guide 2 Specifications subject to change without notice Facilities described may or may not be supported by your network This documentation refers to software version 56 514 DM 935E...
Page 3: ...19 Transferring a Call 17 4 2 20 Parking a Call using the mouse keys 17 4 2 21 Parking a Call using the PARK KEY 17 4 2 22 Parking a Call using the Park code 18 4 2 23 To retrieve a parked call using...
Page 4: ...To Modify an existing entry in the Personal Address book 38 4 2 62 To delete an entry in the Personal Address Book 39 4 2 63 Programming the Common Address Book 40 4 2 64 To enter the Common Address B...
Page 5: ...associated navigation keys which guide the user through the use and programming of the system and of the phone 4 1 1 Display Display prompts provide assistance to the user when operating or programmin...
Page 6: ...eys cannot be altered Programmable Function Keys The factory settings of these keys are set as 2 LINE KEYS 6 EXTENSION KEYS 6 SPEED DIAL KEYS CONFERENCE and PICK UP Fixed Function Keys These keys prov...
Page 7: ...s LEDs Each function key has a red and a green lamp Green is associated with this phone Red is associated with other users of the system Fast flashing denotes ringing slow flashing is for a held or pa...
Page 8: ...y E x t n 1 1 C a l l i n g O p t i o n s A n s w e r L i n e 1 C a l l i n g O p t i o n s A n s w e r 4 2 2 Making a Call The Forum Phone 325 allows the user to make an internal or external call in...
Page 9: ...l tone will be heard and the display will show Internal Dialling Dial the extension group number required e g 18 The display shows the name number of the extension group being called and the status of...
Page 10: ...all press Dial or pick up the handset or press the SPEAKER key The display shows the name number of the extension group being called and the status of the call i e Ringing This will change briefly to...
Page 11: ...an be programmed from the remote maintenance centre Extension List Gives access to internal extensions and groups 1 1 2 5 F r i 0 7 1 2 0 2 E x t e n s i o n 1 5 M e n u s P h o n e B k P e r s o n a...
Page 12: ...red number can be dialled and the display will show the status of the call The call can be ended at any time by either replacing the handset pressing the ON HOOK key or Endcall key With the telephone...
Page 13: ...d r B o o k C o m m o n A d d r e s s B o o k E x t e n s i o n L i s t S e l e c t E x i t S e a r c h _ A N D R E W D A V E M S e l e c t B a c k Note The Phone Book function may also be stored und...
Page 14: ...and redial the number Pressing the REDIAL key with the handset off hook or with the handsfree mode activated automatically selects a line and redials the last number D i a l l e d N u m b e r L i s t...
Page 15: ...LED of the key will light up The LED of the function key of the held party will flash Alternatively the user can press the Options mouse key and select Place Call On Hold The call has been put on exc...
Page 16: ...ond call e g an internal call to extension 18 Once connected this call can also be put on hold using any of the methods already described Internal dial tone is heard and the display shows that there a...
Page 17: ...21 Parking a Call using the PARK KEY J o h n S m i t h 0 0 0 2 3 5 O p t i o n s E n d C a l l J o h n S m i t h P a r k e d O n L i n e 3 O p t i o n s N e w C a l l Note The PARK key LED will light...
Page 18: ...u s U n P a r k P a r k e d C a l l L i s t E x t n 1 6 S e l e c t C a n c e l Press key until the Unpark option appears at the bottom right of the display Press the UnPark key the display will indi...
Page 19: ...a call can be parked on the system By default this is set at 180 seconds E x t n 1 6 R e t u r n i n g F r o m P a r k O p t i o n s A n s w e r If the Call Park Timer expires before the call is retri...
Page 20: ...y other extensions 4 2 28 Answering Page calls E x t n 1 5 P a g i n g O p t i o n s A n s w e r E x t n 1 5 0 0 0 0 1 4 O p t i o n s E n d c a l l The originating user can disconnect from the page b...
Page 21: ...default and a call can be picked up by pressing this key If more than one extension is ringing the list of ringing extensions will appear on the display Press the key until the right key changes to Pi...
Page 22: ...l on hold by pressing the HOLD key Dial the number to initiate the second call e g internal extension 13 When connected to the second party press the Options key Use the keys to scroll and select the...
Page 23: ...blish a two party call with the second party while putting the first call into Hold 4 2 33 To Divert Incoming Calls Incoming calls to a Forum Phone 325 can be diverted at various stages in the call an...
Page 24: ...extinguished Select Extension List from options The list of internal extensions will appear on the display Use the keys to scroll to the extension that is to receive the diverted call Press the Selec...
Page 25: ...display Enter the letters of the name to be found The display will show all entries beginning with those letters Scroll through the entries using the keys Press Select when the curser is pointing to t...
Page 26: ...ng the extension that are not answered within a pre defined time will be diverted to the selected number To cancel the diversion Press the Menu key when the phone is idle Select Call Diversion Select...
Page 27: ...u key when the System Phone is idle Select Call Diversion Use the keys to scroll through the options Press the Select key when the Divert On Busy option is reached The current setting will be ticked B...
Page 28: ...the display and the normal idle display will be shown again 4 2 42 To view an entry in the missed call list 1 1 2 5 F r i 0 7 1 2 0 2 E x t e n s i o n 1 5 M i s s e d C a l l s 0 1 M e n u s P h o n...
Page 29: ...n W S e l e c t E x i t To call back a missed call when the third line of the display indicates that a call was missed Press the MESSAGE key Use the keys to select the required entry from the missed...
Page 30: ...1 3 0 2 J o h n W S e l e c t E x i t To Store a missed call to the personal address book when the third line of the display indicates that a call was missed Press the MESSAGE Key Use the keys to sele...
Page 31: ...i s t S e l e c t B a c k To enter the Missed Calls list when there are no new missed calls Press the Menus key Use the keys to move to the List of Calls option Press the Select key Use the keys to mo...
Page 32: ...e c t A n s w e r E x t n 1 2 R i n g i n g S e l e c t C a n c e l Note If the phone has a CALLBACK key programmed pressing this key once while hearing busy tone while calling another extension will...
Page 33: ...all 4 2 52 Day Night Changeover The system can be programmed so that incoming calls ring different extensions or groups of extensions at different times of the day e g after hours all calls ring a nig...
Page 34: ...has been assigned to the user of that extension The level of access defines the types of call the user is permitted to make e g internal calls only internal and external local calls only etc The Forum...
Page 35: ...c k ROAMING Key If one of the function keys has been programmed as a ROAMING key pressing this key will initiate Roaming PIN log in and the user will be prompted to input a user number and PIN While...
Page 36: ...k E n t e r N u m b e r 6 9 6 6 7 7 7 1 3 N e x t D e l e t e E n t e r N a m e M i k e M _ N e x t D e l e t e To Enter the Personal Address Book Press the Menus key Press the Select key while the c...
Page 37: ...t r i c t e d S e l e c t B a c k By default the CLI option is set to Presented To program the advanced options for a personal address book entry Enter the personal address book and enter the Number a...
Page 38: ...x t e r n a l 9 S e l e c t B a c k To modify an existing entry in the personal address book Enter the personal address book as previously described Use the keys to select Modify Entry and press the S...
Page 39: ...7 N o Y e s To delete a personal address book entry Enter the personal address book as previously described Use the keys to select Delete Entry and press the Select key Only codes which have numbers...
Page 40: ...Note Programming the Common Address Book can only be done by the system administrator at an extension programmed for operator functionality Default Extension 11 or by the installer 4 2 64 To enter th...
Page 41: ...lect key to access the entry The attributes that can be edited are Name Number External CLI Function Key To create a new entry With the cursor pointing at New Entry press Select Although not shown whe...
Page 42: ...A N D R E W 1 2 3 4 5 6 7 N o Y e s Only codes which have numbers assigned to them will be shown on the list Use the keys to scroll to the required entry e g code 4002 Press the Delete key The name an...
Page 43: ...the Options key to go into the menu and press Endcall Note 1 It is not possible to put the call on hold While the door is being opened the call can be cleared and the System Phone will return to idle...
Page 44: ...ion 99 Call Back at busy tone 5 Intrude at busy tone 79 07 07 04 USER PROGRAMMING OPTIONS CODES Divert All Calls to an Extension 21 Extn No Divert All Calls to Voice Mail 21 99 Divert All Calls to an...
Page 45: ...Language Define Function Keys Keypad Tones Phone Software Receive Page Calls Show Number Change PIN Code Redefine Keys 01 Fn Key 01 02 Fn Key 02 03 Redial Last Number Day Night Ringing Conference Call...
Page 46: ...ngs Press the Select key A list of settings will be displayed The volume is adjusted in steps of 5 Each step is represented by a character position on the second line of the display and the setting is...
Page 47: ...ow keys to adjust the volume As the volume is altered a short burst of tone will be heard to demonstrate the new volume setting Press the Select key to set the new volume level the display will automa...
Page 48: ...ontrast setting As the contrast is altered the characters on the display will appear darker or lighter Press the Select key to set the new volume level the display will automatically return to the Pho...
Page 49: ...tick There are 16 function keys on the Executive System Phone situated to the right of the handset These keys are factory programmed as line keys extension keys speed dial keys and functions such as C...
Page 50: ...sor is alongside the key to be redefined The display will list the programmable functions available to the extension Use the keys to scroll to the required function Press the Select key The display wi...
Page 51: ...one Settings menu 4 3 13 Receive Page Call R e c e i v e P a g e C a l l E n a b l e d D i s a b l e d S e l e c t B a c k Use the up down arrow keys to choose between the enable or disable options To...
Page 52: ...e up down arrow keys to choose between the enable or disable options To set the desired option Press the Select key Press the Back key to return to the Phone Settings menu The system Phone user can se...
Page 53: ...number e g 1234 9123 Any PIN code that consists of the same 4 digits e g 1111 4444 PIN codes are used when accessing voicemail boxes To change the PIN code Select Change Pin Code from the Phone Setti...
