Barco Hydra Compact User Manual Download

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7. Troubleshooting

Barco – Hydra Compact – R5976568 – Revision 10 – February-2004

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7-1

7 Troubleshooting

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Check this chapter for help, if your H

YDRA

OMPACT

does not operate properly and for information how to contact

the technical support of Barco.

Summary of Contents for Hydra Compact

Page 1: ......

Page 2: ...er 5 chapter 6 add chapter 7 chapter 8 new The corresponding chapters are new or completely revised ponding chapters are new or completely revised corr Passages of the corresponding chapter were corre...

Page 3: ...nufacturing faults Barco must be informed immediately in writing of any complaints The period of guarantee begins on the date of transfer of risks in the case of special systems and software on the da...

Page 4: ...___________________________________ iv Revision sheet To Barco Control Rooms GmbH An der Rossweid 5 D D 76229 Karlsruhe Phone 49 721 6201 0 Fax 49 721 6201 298 E mail docu de bcd barco com Web www bar...

Page 5: ...Getting started 3 1 3 1 Examining 3 2 3 1 1 Hydra Compact 3 2 3 2 Cabling 3 6 3 2 1 Power supply 3 6 3 2 2 Single board computer 3 7 3 2 3 Overlay Input Card 3 8 3 2 4 Video Input Card Video Input Ca...

Page 6: ...5 1 1 Exchange of the power module 5 2 5 2 Exchange of consumables 5 3 5 2 1 Replacing the filter pad of Hydra Compact 5 3 5 3 Cleaning 5 4 6 Technical appendix hnical appendix 6 1 6 1 Technical data...

Page 7: ..._______________________________________ 1 1 1 Introduction ntroduction troduction roduction oduction duction uction ction tion ion on n This chapter explains the structure of the manual itself and the...

Page 8: ...t up of HYDRA COMPACT If your HYDRA COMPACT is already configured within your working place you can skip this chapter and continue with chapter 4 Operating Operating provides information about extende...

Page 9: ...his arrow marks a line that must be made up in two lines though meant to be one line If you do not heed instructions indicated by this symbol there is a risk of damage to the equipment If you do not h...

Page 10: ...e used for disconnecting the unit from the mains circuit For removal of all power from the unit always disconnect both supply cords To prevent fire or electrical shock hazard do not expose this unit t...

Page 11: ...o disconnect the cords pull them out by the plug Never pull the cords themself If an extension cord is used with this product make sure that the total of the ampere ratings on the products plugged int...

Page 12: ...e of one U between a HYDRA COMPACT and another device in the rack for reasons of cooling When installed in a rack the installation should be such that the amount of air flow required for safe operatio...

Page 13: ...run is enabled on the computer the start page of the CD comes up automatically Else open the start page index html of the CD manually On this start page you will find a link to the user s manual of HY...

Page 14: ...8 Revision 10 February 2004 ____________________________________________________________________________________________ 2 1 2 Summary ummary mmary mary ary ry y This chapter gives an gives an overvie...

Page 15: ...RA COMPACT is a computer whose operating system is stored on the iSTUDIO CD ROM including a web server This enables to simply connect to and operate the HYDRA COMPACT from any PC connected to the same...

Page 16: ...viewers can be started and displayed The arrangement of these windows and the combination of such layouts of different HYDRA COMPACT can be stored and re accessed iSTUDIO provides the functionality t...

Page 17: ..._____________________ 3 1 3 Getting started etting started tting started ting started ing started ng started g started started started tarted arted rted ted ed d This chapter describes the set up of H...

Page 18: ...h 6 CD ROM drive 7 green LED power 8 LED A1 green 9 LED B1 red 10 LED A2 green 11 LED B2 red 12 LED A3 green 13 LED B3 red Figure 3 1 Front view of HYDRA COMPACT Between the air supply openings 1 and...

Page 19: ...ailed reserved for future use 10 green A2 booting ON blinking king HYDRA COMPACT gets configured ON permanent HYDRA COMPACT configuration was successful 11 red B2 booting failed ON blinking HYDRA COMP...

Page 20: ...the middle and right part of the back of HYDRA COMPACT On the left there is the single board computer 14 and the overlay input card 15 Next to them there are 11 slots available to integrate xt to them...

Page 21: ...he back of HYDRA COMPACT look like this or similar 37 36 38 35 34 34 power switch 35 vent for fan 36 rubber handle bar 37 green LED 38 metallic handle bar Figure 3 3 Power module on the rear of HYDRA...

Page 22: ...r is supplied to your building HYDRA COMPACT is designed to operate with single phase power systems having a grounded neutral conductor To reduce the risk of electrical shock do not plug into any othe...

Page 23: ...nnector only used for service 3 green LED 4 Ethernet connector 5 yellow LED 6 PS 2 keyboard only used for service Figure 3 5 Ports of single board computer To connect the HYDRA COMPACT to the Ethernet...

Page 24: ...ors The overlay input card provides a DVI I connector to insert digital data and a D15 connector to insert an external time code LTC or VITC or genlock source for synchronization LTC or VITC or genloc...

Page 25: ...nserted between these cards or the RGB input cards can be inserted to the right of the Quad SDI video input cards There is no empty slot allowed between overlay input card and video RGB input card B i...

Page 26: ...t two video signals a 8 pin RJ45 GPIO connector that enables to have three tallies per video and two green LED s Standards The Dual analog video input card supports S Video and composite video with th...

Page 27: ...to have two tallies per video and four green LED s PIO connector that enables to have two tallies per video and four green LED s Standards The Quad analog video input card supports composite video wit...

Page 28: ...nals to another monitor Furthermore there is a 8 pin RJ45 GPIO connector that enables to have three tallies per video and two green LED s ED s In respect to available insertion slots in the HYDRA it i...

Page 29: ...SDI video signals a 10 pin RJ45 GPIO connector that enables to have two tallies per video and four green LED s Standards The Quad SDI video input card supports the standard SMPTE 259M Quad SDI video i...

Page 30: ...there is a 8 pin RJ45 GPIO connector that enables to have three tallies per video and two green LED bles to have three tallies per video and two green LED s Standards The HD SDI video input card supp...

Page 31: ...ed to the Ethernet 5 green LED ON connector 1 connected with 100 Mbps OFF connector 1 connected with 10 Mbps 6 green LED ON connector 2 connected with 100 Mbps OFF connector 2 connected with 10 Mbps 7...

Page 32: ...PACT Two LED s indicate if there is a source connected or not one LED for each RGB input channel Standards The RGB input card processes analog RGB and HD RGB input signals digital RGB input and compon...

Page 33: ...card there is a Sub D15 connector and a PanelLink connector k connector 1 1 Sub D15 connector for analog output 2 PanelLink MDR 26p connector for digital output Figure 3 14 Connectors of one channel o...

Page 34: ...ector for digital or analog output channel 1 2 DVI I connector for digital or analog output channel 2 3 green LED output channel 1 reserved for future use 4 green LED output channel 2 reserved for fut...

Page 35: ...d with a SCSI 4 connector The figure below shows an audio board fully equipped with two daughterboards of digital unbalanced type 1 1 SCSI port 1 2 SCSI port 2 Figure 3 16 Connectors of analog and dig...

Page 36: ...ooks like this or similar 1 2 3 4 1 4 EDAC 90 connectors Figure 3 17 Front view of PARTHENOPE On the front of PARTHENOPE there may be two or four EDAC 90 connectors 1 4 The rear The rear of PARTHENOPE...

Page 37: ...log Balanced Connection Connect the hot output of the source via the hot wire of the cable to v of the EDAC connector Connect the cold output of the source via the cold wire of the cable to v of the E...

Page 38: ...EDAC connector Connect ground shield of the source via the ground shield of the cable to the GND of the EDAC connector v of the EDAC connector is not connected When connecting digital balanced ADS3 1...

Page 39: ...atch p y connect all video sources to the Dual analog video input cards a BNC patch panel can be used The patch panel is a plate that can easily be fixed into the rack and serves to connect the BNC ca...

Page 40: ...r of the single board computer Please refer to section 3 2 2 3 2 2 3 2 2 3 2 2 Single board computer Connect your video sources to the video input cards if advisable use the patch panel Please refer t...

Page 41: ...e HYDRA COMPACT with the power switch 5 Switch it on again If the iSTUDIO CD ROM is already in the CD ROM drive then just press the power switch 5 on the front of HYDRA COMPACT Check the state of the...

Page 42: ...e command Halt module of the Module menu please refer to the iSTUDIO user s manual section Module Control This command halts the HYDRA COMPACT If you want to switch off all HYDRA COMPACT units of a wa...

Page 43: ...ing ing ng g This chapter provides information about internal settings extended video functionality and advanced configurations of the HYDRA COMPACT It does not explain how the HYDRA COMPACT is used t...

Page 44: ...5 of the HYDRA COMPACT again Keep the DEL key of the keyboard pressed until the BIOS setup has started If the DEL key was pressed to late and the possibility to enter the setup has passed restart the...

Page 45: ...d detection of video related information is not in the same way supported by all of the input cards Please see in the table below the abilities of the various input ca Please see in the table below th...

Page 46: ...Input Card Overlay Input Card Figure 4 1 Hardware configuration for redundant operation Analog Output with One Channel Output Card If the HYDRA COMPACT units are connected to projection modules with...

Page 47: ...ey are inserted into the HYDRA COMPACT right one if looking from front on the HYDRA COMPACT must be connected to the left projection module the second output card must be connected to the right projec...

Page 48: ..._______________________ 5 1 5 Maintenance aintenance intenance ntenance tenance enance nance ance nce ce e The HYDRA COMPACT requires very little maintenance Some maintenance operations are neverthele...

Page 49: ...on the individual power modules If an LED is not lightened the respective power module is defective Turn off the individual power switch 34 of the defective power module Loosen the securing screw 31 a...

Page 50: ...nged in intervals depending on the grade of poll ged in intervals depending on the grade of pollution of the air The air filter is located behind the ventilation slits on the front of HYDRA COMPACT Un...

Page 51: ...loth Stubborn stains may be removed with a cloth lightly dampened with mild detergent solution Never use strong solv Never use strong solvents such as thinner or benzine or abrasive cleaners since the...

Page 52: ..._________________________ 6 1 6 Technical appendix echnical appendix chnical appendix hnical appendix nical appendix ical appendix cal appendix al appendix l appendix appendix appendix ppendix pendix...

Page 53: ...n condensing Table 6 1 HYDRA COMPACT technical data HD SDI Video Input Card socket HD SDI input HD SDI output GPIO input for HD SDI video signal BNC signal SMPTE 292M compliant E 292M compliant input...

Page 54: ...ic high min 4 5V logic low max 0 5V input signal logic high high impedance logic low max 0 7V video timings PAL BDGHI BDGHI NTSC M Japan SECAM NTSC 4 43 PAL M PAL N PAL 60 Table 6 3 Dual analog video...

Page 55: ...eo timings NTSC 4 2 2 component 13 5MHz Y sampling NTSC 4 2 2 16 9 widescreen with 18MHz Y sampling 6 9 widescreen with 18MHz Y sampling PAL 4 2 2 component 13 5MHz Y sampling PAL 4 2 2 16 9 widescree...

Page 56: ...ultaneously at no more than a combined data rate of 18Mbps per card If you are not sure about the state of your streaming video cards please contact the Barco support see to section Error Reference so...

Page 57: ...og output RGB HsVs socket 2 DVI I FBS P29 connector timing Digital output up to iSTUDIO timing ming Barco Projector PU UXGA 60Hz U UXGA 60Hz Analog output up to iSTUDIO timing Barco Projector PU UXGA...

Page 58: ...ng frequency 48 kHz per channel Table 6 13 analog audio daughter board technical data Balanced Digital Audio Daughter Board input digital AES EBU audio input type differential input compatibility RS42...

Page 59: ...ard Card 1 Y in 6 GND D 11 GND 2 C in 7 GND 12 3 8 GND 13 Y out 4 GND 9 14 C out 5 10 GND 15 Figure 6 1 Sub D15 connector Dual analog video input card pin assignment Analog Video Breakout Cable HD15P...

Page 60: ...SDI Video Input Card and HD SDI Video Input Card 8 pin RJ45 connector 8 1 1 GND 5 GPIO1 channel B 2 GPIO3 channel A 6 GPIO2 channel A 3 GPIO3 channel B 7 GPIO2 channel B 4 GPIO1 channel A 8 GND Figure...

Page 61: ...g Green C4 Analog HSync ync C1 Analog Red C5 Analog Ground analog R G B return C3 Analog Blue 8 Analog VSync 16 Hot Plug Detect 24 TMDS Clock 7 DDC Data 15 Ground return for 5V Hsync and Vsync 23 TMDS...

Page 62: ...GND 12 3 blue 8 blue GND 13 HSYNC 4 9 14 VSYNC 5 10 sync GND 15 Figure 6 8 Sub D15 connector one channel output card pin assignment 1 13 14 26 Pin PanelLink Pin PanelLink 1 14 2 15 3 16 4 T2 0 17 T2...

Page 63: ...ield 19 TMDS data shield 2 TMDS data2 10 TMDS data1 18 TMDS data0 1 TMDS data2 9 TMDS data1 17 TMDS data0 Figure 6 10 DVI I connector DVI DVI digital analog output card pin assignment DVI DVI digital...

Page 64: ...l clock 14 5V power 22 TMDS clock shield 5 unused 13 unused 21 unused 4 unused 12 unused 20 unused 3 TMDS data2 shield 11 TMDS data1 shield 19 TMDS data shield 2 TMDS data2 10 TMDS data1 18 TMDS data0...

Page 65: ..._____ 6 14 Breakout Cable for overlay input card OVL IPU 3 put card OVL IPU 3 HD15P BNC 1 red wire BNC 1 genlock PAL or NTSC 6 BNC 1 shield 2 green wire BNC 2 VITC PAL or NTSC 7 BNC 2 shield 13 grey w...

Page 66: ...NR 3 44 AINR 3 11 AINL 4 45 AINL 4 12 AINR 4 46 AINR 4 13 AINL 5 47 AINL 5 14 AINR 5 48 AINR 5 15 AINL 6 49 AINL 6 16 AINR 6 50 AINR 6 17 GND 51 GND 18 GND 52 GND 19 AINL 7 53 AINL 7 20 AINR 7 54 AINR...

Page 67: ...12 not connected 46 not connected 13 DIN 5 47 DIN 5 14 not connected 48 not connected 15 DIN 6 49 DIN 6 16 not connected 50 not connected 17 GND 51 GND 18 GND 52 GND 19 DIN 7 53 DIN 7 20 not connecte...

Page 68: ...______________________________________________________________________________________ 6 17 Analog EDAC Connector EDAC Connector on Parthenope Figure 6 17 7 Analog EDAC connector pin assignment Digita...

Page 69: ...for HYDRA digital daughter board unbalanced R9830975 R9830970 PARTHENOPE Audio BreakOut box 56 channel PARTHENOPE Audio BreakOut box 112 channel R9830990 connector EDAC 90 male R9830985 patch panel 15...

Page 70: ..._________________________________________________________________________________ 6 19 Software Licenses R9832540 spare software medium iSTUDIO ROPT1934 iSTUDIO software license per HYDRA COMPACT unit...

Page 71: ..._________________________________________ 7 1 7 Troubleshooting roubleshooting oubleshooting ubleshooting bleshooting leshooting eshooting shooting hooting ooting oting ting ing ng g Check this chapte...

Page 72: ...PACT Check also if the power modules are activated with the individual power switches 34 at the back at the back When you hear no buzzer alarm and all green LEDs 37 of the power modules at the back ar...

Page 73: ...I DVI digital analog output card technical data 6 6 Table 6 11 DVI DVI digital output card technical data 6 6 Table 6 12 1 Channel output card technical data 6 6 Table 6 13 analog audio daughter board...

Page 74: ...assignments 6 9 Figure 6 4 Connector for GPIO insertion Dual analog Dual SDI HD SDI video input card pin assignment 6 9 Figure 6 5 Connector for GPIO insertion Quad analog Quad SDI pin assignment 6 9...

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