Warranty
Please read carefully:
The BakerStone Pizza Oven Box is covered by/under a limited warranty for
manufacturing defects for a period of 12 months from the date of purchase. This
warranty applies only to the original purchaser using this product in a residential and
non-commercial setting. This warranty applies only to items sold in original
packaging, at the authorized retail location, and does not relate to items sold that
have been opened, used as floor samples or demonstration, or models sold “as is”.
When you open the BakerStone Pizza Oven Box packaging:
Consult the Product Guide to ensure that there are no missing or damaged parts.
Within 14 calendar days from the date of purchase, any missing parts or damages
must be reported to BakerStone.
NOTE: Slight chips or scratches in the stones are not
considered damages and do not affect the performance of the BakerStone Pizza
Oven Box.
Claims for defects or missing items must be accompanied by the original or an
acceptable copy of the sales receipt and photographs must be taken to support any
and all claims submitted.
Here is what the warranty does not include:
• Merchandise that has sustained weather damage.
• Broken stones occurring or reported more than 14 days after purchase.
• Any damage to the BakerStone Pizza Oven Box resulting from being used in a
manner other than its intended purpose.
• Damages resulting from use in a commercial or institutional organization.
• Failures, defects, damages caused by, failure to follow the instructions, abuse,
neglect, inclement weather and/or acts of nature.
• Reasonable wear and tear of enameled finishes.
• Discoloration of the stone baking chamber.
• Damage caused by bleach, ammonia, and/or other abrasive cleaners.
• Rusting as a result of scratches or broken enameled surfaces.
• Damages caused by use over any other heat source other than a gas range or
stove top where the BakerStone Pizza Oven Box sits upon a cooking grate.
• Damages caused to the BakerStone Pizza Oven Box by a dirty, grease laden gas
range or stove top, or burners that are clogged, corroded or otherwise damaged
and therefore are likely to misfire or otherwise malfunction.
• Damages caused by neglect or lack of reasonable care and maintenance.
• Damages resulting from the use of the BakerStone Pizza Oven Box on a gas range or
stove top that has not been properly maintained. A properly maintained gas range
or stove top includes, but is not limited to, clean cooktop and surrounding areas.
• Any damages to an item resulting from placing a hot Pizza Oven Box on the item
before allowing at least 90 minutes to cool.
• Consequential damages.
• Any damages to an item resulting from placing it on hot Pizza Oven Box.
• Damage to any item resulting from attempting to use the Pizza Oven Box on
anything other than a gas range or stove top.
• Damages resulting from not adhering to the clearance guidelines specified in the
Product Guide.
1
