![Axonics 1501 Programmer'S Manual Download Page 65](http://html.mh-extra.com/html/axonics/1501/1501_programmers-manual_3040484065.webp)
65
Issues Communicating with a Neurostimulator
Issue
Presentation
Resolution
CP cannot find
Neurostimulator
Neurostimulator does not appear
in list of devices in the Connect to
Patient Device screen
•
Move closer to the Neurostimulator and hit the “Scan
Again” button on the screen to search again.
•
If the CP cannot find the Neurostimulator when close to
the implant site, verify with the patient’s Remote Control
(if one has been paired) that the Neurostimulator has
battery life and that there is not an error (red light on
Remote Control).
•
If the paired Remote Control also does not connect to the
Neurostimulator, charge the Neurostimulator.
•
If a Remote Control has not been paired, try charging the
Neurostimulator
•
After charging, retry connecting to the Neurostimulator.
•
If the error light of the paired Remote Control is on or the
CP still cannot connect to the Neurostimulator, contact
Axonics
Communication with a
Neurostimulator is
interrupted or lost
Error prompt appears stating that
communication with
Neurostimulator has been lost. If
communication is not re-
established, CP will return to
Connect to Patient Device screen
•
Move closer to the Neurostimulator and hit the “Scan
Again” button on the screen to search again.
•
If the CP cannot find the Neurostimulator when close to
the implant site, verify with the patient’s Remote Control
(if one has been paired) that the Neurostimulator has
battery life and that there is not an error (red light on
Remote Control).
•
If the paired Remote Control also does not connect to the
Neurostimulator, charge the Neurostimulator.
•
If a Remote Control has not been paired, try charging the
Neurostimulator
•
After charging, retry connecting to the Neurostimulator.
•
If the Remote Control error light is on or the CP still
cannot connect to the Neurostimulator, contact Axonics.