9. Troubleshooting
183
Runtime Errors
Error Code
Problem Cause on Runtime Error
Problem-solving Solution
200100 Api_nvram_rw_test_fail, I/O action fails.
1. Reboot the machine.
2. If the error code persists, call
the service personnel to replace
the main board.
200101 Api_nvram_write_fail, write fails.
200102 Api_nvram_read_fail, read fails.
200200 Flash error, flash unknown error.
200201
Flash_block_erase_failed, chunk erasing
fails.
200202 Flash_chip_erase_failed, chip erasing fails.
200203
flash_program_failed, Flash write-in fails.
201610
LPH Error. The LPH flat cable has not been
properly installed.
1. Reboot the machine.
2. If the error code persists, call the
service personnel to check the LPH
flat cable.
201650 Printer Runtime error.
1. Reboot the machine.
2. If the error code persists, call the
service personnel to replace the
main board.
201701 MB NVRAM
：
A reading error occurs.
1. Reboot the machine.
2. If the error code persists, call the
service personnel to replace the
main board.
201702 MB NVRAM
：
A writing error occurs.
201703
MB NVRAM
：
Write-in is normal, but a
reading error occurs during comparison.
201704
MB NVRAM
：
Both write-in and read are
normal, but an error occurs during
comparison.
201711 EP NVRAM
：
A reading error occurs.
1. Reboot the machine.
2. Check if the EP has been
properly installed.
3. If the error code persists, call the
service personnel to replace the
main board.
201712 EP NVRAM
：
A writing error occurs.
201713
EP NVRAM
：
Write in is normal, but a read
error occurs during comparison.
201714
EP NVRAM
：
Both write-in and read are
normal, but an error occurs during
comparison.
