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Avery Berkel IM Series, User Instructions

The Sterling IM Series offers top-notch performance and reliability for your installation needs. Ensure a seamless setup with the comprehensive Installation Instructions & Owner's Manual. Download this free manual effortlessly from our website, empowering you to make the most of your Sterling IM Series product.

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IM series User Instructions

234

16.3   If things go wrong

16.3

If things go wrong

IM series machines are sophisticated computers that employ the latest 
techniques and components that are commercially available. Reliability and 
accuracy have been designed into the machines which should give you trouble 
free use.

They will not operate as expected if set up incorrectly. The following section lists some 
problems which may occur and the action you should take.

Wrong scroll message or store name

Check that you have programmed the correct information and the reference for the scroll 
message has been assigned correctly.

No barcode

Ensure you have programmed the correct assignments.

Function key does not operate

Function not configured. Contact Avery Berkel.

Cannot print continuous labels

Ensure that Continuous is selected for Label Type.

Machine not at zero

Ensure that there are no goods on the weigh plate. Check that no food has accumulated 

on or under the weigh plate or under the machine. Press 

0

 .

Blank or unreadable display

Check that the display contrast is correctly adjusted, see 

5.5, Adjusting the display 

brightness

, 

page 72

.

Should your machine fail to operate correctly check that:

The machine is connected

The machine is switched on

The fuse in the plug is the correct rating and is working

Summary of Contents for IM Series

Page 1: ...AWT35 000252 AB AWT35 000252 09 11 2007 IM Series Counter Service Scales User Instructions ENGLISH ...

Page 2: ... at the time of going to print and is supplied without liability for errors or omissions Avery Berkel reserves the right to alter without notice the specification or design of any product or service at any time Trademarks and acknowledgements Avery Berkel is a registered trademark in certain jurisdictions All brands and product names used within this document are trademarks or registered trademark...

Page 3: ...ating and editing text 32 4 3 Setting up data tables 35 4 4 Setting the date and time 42 4 5 Creating departments 43 4 6 Creating product groups 45 4 7 Setting up the ADD label 46 4 8 Creating messages 49 4 9 Programming Operators 53 4 10 Setting function security 56 4 11 Printing data reports 58 5 Machine Set up 62 5 1 Direct access Hot keys 63 5 2 Dedicated keys 64 5 3 Printer set up 67 5 4 Assi...

Page 4: ...riding weight 109 7 7 Voiding a transaction 110 7 8 Using tares 111 7 9 Using the FIX key 114 8 Receipt Operations 116 8 1 Generating receipts 117 8 2 Paying for goods 120 8 3 Sales discount 124 8 4 Cash drawer operations 126 8 5 Refunds 127 8 6 Using the ADD key 129 8 7 Returning products 131 9 Pre pack Operations 133 9 1 Setting the machine to pre pack 134 9 2 Using PLUs 135 9 3 Using tares 137 ...

Page 5: ...ta 185 11 10 Pre pack operation 186 11 11 Counter service operation 189 12 Reporting Functions 190 12 1 Reports 191 12 2 Configuring reports 192 12 3 Totals reports 194 13 Audit Mode 205 13 1 Setting up the audit function 206 13 2 Printing the audit report 208 13 3 Erase audit list 209 13 4 Machines in local mode 210 14 Communications 211 14 1 Setting up a network 212 14 2 Operating mode 213 14 3 ...

Page 6: ...umping loading data 227 16 Help 229 16 1 Set up mode 230 16 2 Error messages 231 16 3 If things go wrong 234 17 Appendix 236 17 1 Extended character sets 237 17 2 Supported AI codes 241 17 3 Substitution codes 242 17 4 Nutrient facts 250 ...

Page 7: ...Warnings IM series User Instructions 8 Warnings 1 ...

Page 8: ...curely on a flat and level surface Cleaning the machine CAUTION Harsh abrasives solvents scouring cleaners and alkaline cleaning solutions such as washing soda should not be used especially on the display windows Under no circumstances should you attempt to wipe the inside of the machine The outside of standard products may be wiped down with a clean cloth moistened with water containing a small a...

Page 9: ...Warnings IM series User Instructions 10 1 1 Warnings Cleaning the print head CAUTION Do not use metallic objects on the print head Only use the recommended print head cleaning kit ...

Page 10: ...ions 11 About your machine This chapter shows the models in the range and tells how you should handle the machines Any legal requirements are stated in this chapter Contents 2 1 Description page 12 2 2 Installation page 14 2 ...

Page 11: ...all the functions available across the complete range of IM Series machines This means that some of the functions described may not be available at your machine You should ignore those sections which do not apply Glossary of symbols used weighing machine switch machine ON or OFF weighed goods note press non weighed items caution or warning container bleeping machine ...

Page 12: ...ption 13 IM series User Instructions About your machine numeric keys alpha character keys temperature function keys Dept 3 Fresh meat Oper 1 programmable keys call service engineer E flashing character scan the barcode spirit level ...

Page 13: ... 14 2 2 Installation 2 2 Installation Handling Levelling Legal requirements 8 4 To use the machine only in a manner which complies with any mandatory markings In certain countries it is illegal to use pre pack mode for direct trade with the public ...

Page 14: ...ter shows the connections to the machine the keyboard layout and what you can expect to see on the display Contents 3 1 Connections page 16 3 2 Switching on page 17 3 3 Function keys page 19 3 4 Solving problems page 21 3 5 Printing page 22 3 6 Routine maintenance page 26 3 ...

Page 15: ...member Take care not to trap any cables under the feet or the ribs in the base of the machine as this could cause weighing inaccuracies and damage to the cables 1 5 1 2 4 3 Figure 3 1 Connections and switches 1 USB 2 Power supply connection 3 Cash drawer 4 Expansion port 5 Ethernet network ...

Page 16: ... with a protective earth contact The electrical supply at the socket outlet must provide over current protection of an appropriate rating Before operating your machine make sure that it has been programmed with the required functions Typical keyboards and displays Figure 3 2 IM100 Sales keyboard Figure 3 3 IM202 Programming keyboard ...

Page 17: ...Getting started IM series User Instructions 18 3 2 Switching on Figure 3 4 Typical vendor display 6 Metrology information 7 Transaction count 8 Transaction details 9 Sub total 10 Operator details 11 IM model number ...

Page 18: ...displayed prints a receipt In label mode prints a label Confirms data entry Enables you to change the number of items when serving non weighed items Enables you to change the programmed price of a PLU Cancels an unwanted transaction from an operator subtotal In label mode when set to print totals labels only for ADD key transactions it cancels an unwanted transaction from the subtotal Depending on...

Page 19: ...Getting started IM series User Instructions 20 3 3 Function keys Move to the item above in the displayed list Move to the item below in the displayed list ...

Page 20: ...ing problems 21 IM series User Instructions Getting started 3 4 Solving problems If you do not see the correct display check the following 8 4 Act on any error message displayed See 16 2 Error messages page 231 ...

Page 21: ...that the appropriate type of printer roll is loaded adjust the label width guide if you load a printer roll of a different width Note Printers using labels automatically adjust to accommodate labels of a different length CAUTION Should labels become stuck in the printer under no circumstances use a metal object to clear the blockage CAUTION Do not use sharp or metal objects to remove accumulated d...

Page 22: ... approximate and for guidance only Refer to the appropriate Thermal Label Receipt Material Specifications for further information Paper roll Thermal 50 60mm wide Labels Standard width Height 40mm to 160mm Roll diameter 120mm maximum Cleaning Daily using specified kit Changing the printer roll Changing the paper label roll Note If you are rewinding the backing paper follow the instructions on page ...

Page 23: ...th guide 6 Close print head Getting started IM series User Instructions 24 3 5 Printing Rewinding the paper 1 2 Release print head catch 3 Tear paper then remove core and backing paper position 1 position 2 4 Turn knob on rewind spindle to position 2 and remove backing paper from rewind spindle ...

Page 24: ...ar and beneath paper guide paper guide paper width guide rewind spindle position 2 8 Turn knob on rewind spindle to position 2 and feed backing paper through outer slots 9 Close print head 10 3 5 Printing 25 IM series User Instructions Getting started ...

Page 25: ...pply before carrying out any routine maintenance Cleaning the print head We recommend that the print head is cleaned daily in order to ensure maximum life and to maintain the quality of print The print head should be cleaned using the specified head cleaning kit part number SER GSI 0236 available from your Avery Berkel centre Always follow the instructions on the cleaning kit 1 2 3 Release print h...

Page 26: ...7 Insert cleaning card 8 Close print head 9 Pull cleaning card through 10 3 6 Routine maintenance 27 IM series User Instructions Getting started ...

Page 27: ...ts 4 1 Manager mode page 29 4 2 Creating and editing text page 32 4 3 Setting up data tables page 35 4 4 Setting the date and time page 42 4 5 Creating departments page 43 4 6 Creating product groups page 45 4 7 Setting up the ADD label page 46 4 8 Creating messages page 49 4 9 Programming Operators page 53 4 10 Setting function security page 56 4 11 Printing data reports page 58 4 ...

Page 28: ...machine is supplied with a reversible keyboard operator programming overlay Revealing the programming overlay 1 Hold the overlay by the tab and slide it down to remove it from behind the protective cover 2 Reverse the overlay to reveal the programming side 3 Slide the top edge of the overlay up under the protective cover until the bottom edge rests on the supports 0 Figure 4 1 Programming overlays...

Page 29: ...1 2 while all segments are displayed 3 operator number 0 99 4 5 enter PIN 6 Note The factory default setting for operator 1 PIN is 4296 and for operator 1 security level is 2 All other operators will have factory default settings of PIN 0 and security level 0 unless you change them For information on changing an operator PIN and security level see Programming Operators on page 53 ...

Page 30: ...d overlay may have keys that allow you to go directly to some of the menu items Select menu displayed Move to top level of menus When at top level of menus return to operator mode Move to menu item above Save data entered up to this point PLU Create Edit quick save To exit Manager Mode from within a menu x 2 Move back up one menu level Move to menu item below Select menu item displayed Select the ...

Page 31: ...er two lines word wraps after punctuation marks for example but not apostrophe so you do not need to enter spaces when creating a list of ingredients centralises all printed label text and the sign on and sign off messages on receipts 1 press 2 press Shift followed by to re centralize the text Selecting the size of printed text There are 32 different character font sizes from which you can select ...

Page 32: ...Inverse On is displayed as INVERSE Inverse Off is displayed as INVERSE Strike Out On is displayed as STRIKE OUT Strike Out Off is displayed as STRIKE OUT Displaying text When you recall already entered text the display shows either the entire text if it is 16 characters or less or the first 16 characters of a long description Press Shift then to move to the previous line feed or to the start of di...

Page 33: ...o enter up to 60 characters over two lines 30 characters per line The second line could be used to display the product text in an alternative language Note The promotional message if any will replace the second line of the product text Extended character set You can create additional text characters using the extended character facility and entering the appropriate numeric code for the character S...

Page 34: ...ng the total tax value on receipts printing the individual tax rate values on the receipt no tax printing See section 8 2 Tax printing on receipts on page 120 Tax print key If the machine has a tax print assigned to the sales keyboard you can print individual tax rates regardless of the machine configuration To set up and assign a Tax print key to the sales keyboard see Section 5 2 Dedicated keys ...

Page 35: ...are You can enter a tare reference number when programming PLUs See section 6 4 Tax reference on page 84 enter a tare reference when assigning a dedicated preset tare key See section 5 2 page 64 Note For instructions on using a preset tare key see section 7 8 Using preset tare keys on page 113 Discount rates There are two types of discount rate percentage value Discount rates can be fixed or varia...

Page 36: ...t up the appropriate discount keys on the sales mode keyboard see section 5 2 page 64 System Data Discount Number 0 9 Discount text 16 chars max Disabled Discount Percent 0 01 100 Discount Value recpt total max 1 Products 2 3 4 4 Tables 5 1 2 3 4 Discount Rate Note If you set up a discount key without assigning a discount reference to it the operator is prompted to enter the discount reference num...

Page 37: ...nt type The table Figure 4 7 shows the payment table default values 1 Disabled 2 Local Cash 3 Foreign Cash 4 Credit Card 5 Account 6 Coupon 7 General 8 Stock Movement Conversion Rate 5 Payment Format Payment Key No 1 5 Enter Text 16 Prices Yes No 1 Products 5 Tables Pre Set Value Minimum Value Maximum Value Halo Secur Lev Change Yes No Refund Yes No Enforce Value Y No Open Drawer Yes No Security L...

Page 38: ...urrency Symbol Decimal Places 2 2 2 2 2 2 Security Level 0 0 0 1 0 0 0 Prices No 4 3 Setting up data tables 39 IM series User Instructions Programming the machine Figure 4 7 Payment table default values Payment name You can create a payment name of up to 16 characters or edit an existing name The payment name is displayed when a payment is entered and is printed on receipts and cash reports Paymen...

Page 39: ...eater than the amount owed Not allowed You can not enter a payment for an amount greater than the amount owed when using a key that does not allow change Mixed payments You can enter payments greater than the amount owed provided that payments have been entered using keys that allow change the change required does not exceed the value entered using keys that allow change Example Amount owed 24 96 ...

Page 40: ...for the conversion rate press or to move the decimal point Format Currency symbol and decimal places The currency symbol reference numbers are the same as those used to configure currency in service mode Use the numeric keys to enter the reference number you require Currency symbol reference numbers 00 user defined 10 Lit 20 Pta 30 Won 40 Q 50 SR 01 11 P 21 Rp 31 bt 41 TL 51 YR 02 12 E 22 mk 32 Pt...

Page 41: ...ck to calculate the sell by dates printed on labels and to print the date and time on printouts and reports Please remember The default format for the date is day month year The time is displayed to the right of the date in hours minutes 24 hour You can only change the digit which flashes You can press or to move along the display Press Enter when you have set all the digits you need to change ...

Page 42: ...r from 0 to 9 and enter a name for the department Program the department reference number into the PLU see Section 6 4 Creating and Editing PLUs Note A department can be used as a barcode lock see Section 10 1 Introducing barcodes Allocating departments When you allocate a department to a machine it becomes the default department for that machine When you enter the PLU number to select a product t...

Page 43: ...yboard see section 5 2 If you have commodity keys assigned you can press a department key followed by a commodity key to select the PLU in that department with the same number as the commodity key Example Department 1 Produce assigned as default department Department 1 Produce PLU 1 PLU 2 PLU3 PLU 4 PLU 1 PLU 2 Department 2 Bakery PLU 1 PLU 2 Department 3 Fresh meat PLU 1 PLU 2 PLU 3 Dept 2 Bakery...

Page 44: ...e you could create groups for English cheeses French cheeses speciality cheeses You can create up to 20 groups give each group a name up to 20 characters long The group name is printed on PLU and group reports System Data 1 Products 4 Messages 1 Sign On 6 Group Names Group Name No 0 99 Group Name 20 chars max Note A product group can be used as a barcode lock see Printing barcodes page 149 Figure ...

Page 45: ... ADD label at the end of all the transactions weighed and non weighed transactions with a label after each transactions and a single receipt type ADD label at the end of all the transactions For information on sell by dates see Date code page 51 For information on sales texts see Sales message page 50 Please remember is not operable when the machine is set to Receipt Mode The barcode format for th...

Page 46: ...int the PLU label barcode on the ADD receipt as well as on the ADD total label To print the PLU barcode your machine must be configured to print receipt type labels at the end of all the transactions the PLU barcode must use the appropriate format ADD label barcode must be enabled all the transactions must be for the same PLU the machine receipt barcode must be enabled see Machine Setup and must u...

Page 47: ... 60 0 500 12 17 Operator Num 1 Tomatoes kg kg 1 60 0 250 0 40 Tomatoes kg kg 0 80 Total 2 80 Transactions 3 1 60 1 000 Tomatoes kg kg 1 60 0 2 2 0 3 7 6 0 0 0 4 0 8 Receipt type ADD label Mixed PLUs machine receipt barcode Receipt type ADD label Single PLU number 2037 PLU barcode Figure 4 14 Typical ADD labels ...

Page 48: ...Substitution codes You can include substitution codes in text messages for printing sales information For a complete list of Avery Berkel and Dewey Decimal substitution codes available and how to use them see Section 17 3 Substitution codes page 242 Scroll message This is a trading message which appears on the customer and vendor displays when the machine is not in use The message blanks as soon a...

Page 49: ...ottom of the receipt be printed at the bottom of the label provided that a suitable label format is selected contain machine based messages by including the substitution code for machine message in the store name text Sales message A sales message is a message that can be assigned to a PLU will be printed on labels if the label format has an appropriate sales message field The position of the mess...

Page 50: ...he date as the number of days from the start of the current year 01 January You can set an offset 999 999 max to add a chosen number of days to the calculation 4 1 or DCprints the date 01 02 02 as 32 4 2 10 or DC 10prints the date 01 02 02 as 42 7 1 or DCprints the date31 12 02 as 365 Cooking times and loyalty points Insert the special codes for the cooking time or for loyalty points in the sales ...

Page 51: ...ple it could be an advertising slogan or the company name and address If you include the substitution code for a sales message 7 3 pp or Rpp you can have different sign on or off messages at each machine Group names These are the names for the product categories to which an individual PLU may be assigned Machine specific messages If you include the substitution code for machine message 7 1 pp or M...

Page 52: ... Off Logged On Off Figure 4 15 Setting up operators Operator names You can enter up to 20 operator names and you can assign dedicated keys to any number of them Each name may have up to 16 characters Operator names are printed on receipts and the operator totals report You can print the operator name or number on a label if you select a suitable label format and include the appropriate substitutio...

Page 53: ... The operator will have access to those functions whose security level is the same as or less than their own security level Operator status The default operator mode is trading You can change the operator mode from trading to training or back again from training to trading provided that there are no outstanding transactions against that operator If there are any current transactions you will see t...

Page 54: ...55 IM series User Instructions Programming the machine The training text is printed on receipts for transactions carried out while the operator is in training mode The same training text is used for any operator in training mode ...

Page 55: ... means that any operator can access that function The following functions have factory default security levels set as follows Sales functions Void 1 UP PLU 0 Positive non weighed 0 Negative non weighed 0 Receipt label selection 0 Dual capacity 0 Override 1 Price base 0 Returns 1 Refunds 1 No Sale 0 Float 0 Pick Up 0 Paid Out 0 Manager functions You can assign a security level to most of the manage...

Page 56: ...tently set all users security levels so that security levels can no longer be modified and no user has access to any sales or manager functions If this happens see Part 2 section 16 1 page 230 Example Setting security for table creation 1 Manager Mode System Data Enter 2 Tables Shift 3 4 security level 0 2 Enter ...

Page 57: ...eference copy of information programmed at the machine To stop a report press Data reports available are PLU file list Verify Labels Operators report Text report Discount list Security level Sales Manager Security Log Payment key list Traceability Reports Barcode list Logo list Tax Rate list Tare Weight list AI list Please remember Instructions for printing totals reports can be found in Section 1...

Page 58: ...ogged Off Operator Num 4 ANNE Security Level 9 Trading Logged Off Report Complete Discount List 03 04 2007 12 07 Discount 1 BULK BUY Percentage 5 Security Level 1 Discount 2 ONE DAY SPECIAL Value 5 00 Security Level 2 Report Complete Sales Security 03 04 2007 12 09 Void 5 UP PLU 0 Pos Non Weighed 0 Neg Non Weighed 0 Receipt Label 9 Metric Switch 9 Override 5 Price Base 0 Non Add 0 Returns 1 Refund...

Page 59: ...te PLU File List 03 04 2007 12 15 Dept Start 2 Dept End 2 PLU Start 2011 PLU End 2015 Group Start 0 Group End 9 Department 2 BAKERY PLU 2011 Large Wholemeal Label Format 4 Item Price 0 85 Net Wt 800 Tax Ref 1 0 Group Number 0 Barcode No Date 1 Days 1 Sales Text 1 3 Carcass No PLU 2012 White Bloomer Label Format 4 Carcass No Number of PLUs 5 Report Complete The PLU file list shows all the informati...

Page 60: ... text Department text Sales message texts Group names If you have not programmed a message or text under a particular heading then that heading will not be printed Text Report 03 04 2007 12 18 Sign On Text WELCOME TO AZ SUPERMARKET Sign Off Text THANK YOU FOR SHOPPING AT AZ SUPERMARKETS Add Label Text ASSORTED ITEMS Department Text 1 Meat 2 Bakery Report Complete Figure 4 18 Text report ...

Page 61: ... specify some of the criteria for printing receipts and labels Please remember You must be in manager mode in order to perform a programming operation see section 4 1 Manager mode page 29 Contents 5 1 Direct access Hot keys page 63 5 2 Dedicated keys page 64 5 3 Printer set up page 67 5 4 Assigning a barcode format page 71 5 5 Adjusting the display brightness page 72 5 6 Machine operating modes pa...

Page 62: ...orts Mc setup Messages Tables Date time Assign keys Printer setup Change price PLU edit Bcode format PLU assign Op assign Comms Machine ID Network map Network dump Mach IP Figure 5 1 Hot key positions To program keys for other menus with associated hot keys 1 Navigate to the menu for which you require quick access 2 Hold down the key you want to use until you hear a series of short bleeps followed...

Page 63: ...a dedicated PLU commodity key for PLU 117 The procedure is similar for any other type of dedicated key 1 2 3 4 Machine Setup 5 6 7 1 Keyboard Setup 2 3 4 1 Standard Assign 2 ECR Assign 3 Funct Key Assign 1 PLU Dept Number 0 Enter PLU 117 Assign Key Manager Mode 1 Key Assign 2Key Unassign Note If you are assigning a key to a position previously assigned to a function key hold down the key until you...

Page 64: ... a tax print key Oper 1 Dept 2 Bakery Tax Print Return Pass port Hand price keys These keys allow you to hand price weighed goods and non weighed items UP PLU Switches the scale to or from hand price or PLU operation Positive Non Weighed Allows you to enter the price of a non weighed item Negative Non Weighed Allows you to enter the price of a negative non weighed item UP PLU ECR payment keys You ...

Page 65: ... do not enter a reference number for the key before assigning it to the keyboard 1 2 3 4 Machine Setup 5 6 7 1 Keyboard Setup 2 3 4 1 Standard Assign 2 ECR Assign 3 Funct Key Assign 12 Discount Discount Number _ _ Assign Key Manager Mode 1 Key Assign 2Key Unassign Figure 5 3 Assigning a generic key Note You will be asked for the payment or discount number when you use these keys in sales mode ...

Page 66: ...arate labels These labels must be the appropriate size to accommodate the label format assigned to the PLU or to the machine Selecting label format The label format can be open or closed There are 12 standard label formats and four nutritional label formats available Any of the formats can be set to suit your requirements Open label format Labels are printed according to the format stored in the P...

Page 67: ...r When selecting the print mode you will be asked to enter an operator number This number will be assigned to the key Print on request Weighed and non weighed transactions will be assigned to the default operator number Print immediate Weighed transactions will be assigned to the default operator number Pre pack All labels will be assigned to the default operator number Talon A talon is a log of e...

Page 68: ...ncy price information automatically on receipts and labels and to display alternate currency prices on request You can print or suppress the warning message on the receipt On labels you can select to print either totals only or totals and unit price in the alternate currency Receipt printing Provided your machine has been configured to print the alternate currency symbols you can set up and assign...

Page 69: ...m s and 80mm s A slower print speed may improve print quality on low specification paper Low print speed may also help if you have peel off problems with some types of label You can set the print density between 0 and 100 The default setting is 100 but you may want to decrease the density when using a slow print speed ...

Page 70: ...selecting barcode formats see Barcodes page 147 1 Label 2 Receipt 3 Talon 4 Trace 5 Barcode Height Barcode Format Reference 0 9 1 Disabled 2 Enabled Trace 0 999999 Manager Mode 1 4 Machine Setup 5 7 1 Disabled 2 Enabled 3 Barcd On Subtot 4 Barcode On Total Height B C 5 20mm 1 2 3Machine Barcode 4 Figure 5 5 Assigning a barcode format Trace code The trace code is a six digit numerical code printed ...

Page 71: ...the vendor and customer displays independently The brightness level increments with each key press until it reaches the maximum value Any further key presses will cause it to restart from the lowest value increase brightness Adjusting Manager Mode 1 4 Machine Setup 5 7 1 4Display Adjust 5 7 1Customer 2 Vendor decrease brightness Figure 5 6 Adjusting display brightness ...

Page 72: ...mode is enabled you can print sales receipts display the amount tendered and the change required accept different types of payment for purchases according to the payment keys set up at your machine receive payments to accounts Note If your machine has ECR functions but PoS is not enabled you will only be able to print counter receipts Self service machines In self service mode you can select the w...

Page 73: ...elf service mode Please remember Set security for any functions that you do not want to be available from the sales keyboard Note In self service mode PLU is cleared after 15 seconds if no label is printed The zero key on the sales keyboard is disabled in self service mode To re zero the machine 1 Enter manager mode See To enter Manager Mode page 30 2 Press 0 Assigning keys You can assign any prog...

Page 74: ...structions Machine Set up Keyboard overlay The keyboard overlay is inserted into a wipe clean pocket with the opening at the right hand side This means that you can remove the overlay provided and insert overlays printed to suit your own requirements ...

Page 75: ...ill sound and the message Close Drawer will be displayed until the drawer is closed You can program a delay time from 0 60 seconds between the drawer opening and the alarm sounding Network error alarm You can enable or disable the network error audible alarm For information on network errors see Part 2 section 14 7 page 219 Note The error message will continue to flash on the display whenever the ...

Page 76: ... delete an unwanted PLU copy a PLU set up promotions create a nutritional panel create voucher records for voucher promotions Please remember You must be in manager mode in order to perform a programming operation see section 4 1 Manager mode page 29 Contents 6 1 Selecting PLUs by barcode page 78 6 2 Customizing the menus page 79 6 3 Changing prices page 80 6 4 Creating and Editing PLUs page 81 6 ...

Page 77: ... barcode 6 1 Selecting PLUs by barcode PLUs can be selected using the barcode number rather than the PLU number in Sales mode Change Price Create and Edit Delete PLU Copy PLU Use a barcode scanner if available or use the keyboard to enter the barcode number if you have a key ...

Page 78: ... Create Edit PLU The options that can be disabled or enabled are Departments Label Format Display text PLU Text 1 and Text 2 Tax Ref 1 Group Number Price Multiple Promotions Price Base Net Weight Tare Weight Proportional Tare Date 1 Sales Text 1 Barcode Traceability Nutri panel PLU Logo Example Disabling an option Enter 1 Customize menu or until you see the option you want Press option number Ente...

Page 79: ...h a promotion of a PLU can be changed To change any other PLU data see page 81 Change Price Department 00 PLU Unit Price Item Price Neg Item Price Second Price 0 01 9999 99 Entry Accepted Note For the each price the display will highlight unit price item price or neg item price according to the type of PLU selected Figure 6 1 Changing prices ...

Page 80: ...en programmed Closed PLU The price of the goods or item has been pre programmed in the PLU and cannot be altered by the operator A promotional PLU is one where a promotional price or offer has been programmed Programming a promotion is explained in section 6 7 page 90 Open PLU The price has been left blank and must be entered by the operator for each transaction Negative PLU Negative item price is...

Page 81: ...000000 Display Text 16 Label Format 00 PLU Text 1 1500 Tax Ref 1 0 9 Group Number 00 Unit Price 0000 00 Item Price 0000 00 Neg Item Price Item Price 0000 00 Item Price 0000 00 PLU Text 2 1500 Price Multiple Promotions page 86 Price Base Tare Prop Tare Net Weight Promotion Off Date 1 Disabled 1 By Weight 2 By Count 3 By Count Neg 4 Fixed Weight 5 Fixed Price ...

Page 82: ...1 Days Date 1 Months Logo Disabled 1 Logo Disabled 2 Safe Handle Logo 3 PLU Logo 4 Promo Logo Info Label Num Nutri Panel Off 6 4 Creating and Editing PLUs 83 IM series User Instructions Programming Products Figure 6 2 Creating or editing a PLU Departments When you assign a department to a machine it becomes the default department for that machine If a department has been assigned to the machine yo...

Page 83: ... been programmed before it will be displayed and you can remove it or change it PLU text 1 1500 characters If no text has been previously programmed in PLU text 1 and the PLU display text area has been left blank you will see the message PLU Text 1 The message clears automatically when you enter text If no text has been previously programmed in PLU text 1 any text programmed in the display text ar...

Page 84: ...nit price programmed By Count Used for non weighed items requiring an item price By Count Neg Used for negative PLUs in receipt mode that require a negative item price to enable an operator to reimburse a customer for a non weighed item Fixed weight Used for products with fixed net weight requiring an item price Fixed Price Normally sold as non weighed By count If the machine is operating in prepa...

Page 85: ...harged at the higher price If a quantity greater than the default number is purchased all the items will be charged at the promotional price Promotions You can choose from four types of promotion when programming a PLU price promotion frequent shopper promotion weight or items free promotion discount promotion For details see section 6 7 page 90 Sell by dates If you enter a sell by or use by date ...

Page 86: ...nable the barcode in a PLU Receipts and talons Barcodes will only be printed if you enable them on the machine PLUs for dry or branded goods PLUs for dry or branded goods can be created in two ways Using a PLU number Create the PLU as normal When you see the message Barcode Disabled press or select BCode Scan Only You can enter the barcode number manually or use the scanner Using a barcode number ...

Page 87: ...in a department or sometimes the complete product file to ensure that no obsolete products exist in the scale Please remember If the PLU has outstanding totals you should print a clearing totals report for the PLU before deleting it Delete PLU Single Range All Department 00 PLU Are You Sure No Figure 6 4 Deleting PLUs Note The default security level for Single PLU delete is 1 The default security ...

Page 88: ...to a new one The new PLU has a different PLU number and barcode number and can also be in a different department The new barcode number will default so that the article number matches the PLU number If the barcode number is already in use then the barcode number will be set to zero Copy PLU From Dept 00 From PLU To Dept To PLU Figure 6 5 Copying PLUs ...

Page 89: ... free promotion discount promotion Sales receipts and labels can be printed with messages giving details of the savings or benefit to the customer A suitable label format must be selected when programming the PLU for promotional information to be printed on the label You can select the promotional message to always print or only when the promotional price is enabled Please remember Promotions are ...

Page 90: ...e 6 6 Promotion programming Price promotion You can program a PLU with a second unit or item price and different weighed quantities or number of items that enable the second price The promotional price is enabled when the pre programmed weight or quantity is purchased You can change the unit or item price and the promotional prices using Change Price Please remember If you program the weighed quan...

Page 91: ...scheme the normal selling price is used A frequent shopper price is not dependant on the weight or quantity purchased There are three types of Frequent Shopper promotion available Price You can program a second price for the PLU which applies if the customer is part of the frequent shopper program Discount This type of promotion calculates the discount as a percentage of the original unit price or...

Page 92: ...93 IM series User Instructions Programming Products Weight item free promotion The system automatically scales up the free quantity according to the amount purchased Weight free promotion Figure 6 7 Free weights graph ...

Page 93: ...burgers which are priced by weight but generally sold by number Example Buy 4 hamburgers and get 1 free When programming the promotion enter 1 for the number of free items and 4 for the item break The weight and total price of 4 hamburgers is calculated from the weight of 5 hamburgers on the weigh plate and the unit price When serving a customer the operator weighs all 5 hamburgers and enters 5 fo...

Page 94: ...tion receipt Discount promotion A discount promotion applies a percentage reduction on the normal selling price It is applied automatically when the quantity of weighed goods or the number of items equals or exceeds the trip value set in the PLU Please remember You must enter the percentage discount as a whole number For example a price reduction of 5 must be entered as 5 00 ...

Page 95: ... a promo sales message to a frequent shopper promotion it is always printed The message text can contain codes as listed below or Dewey Decimal codes to print information about the transaction The codes are S prints the value saved N prints the price to pay with promotion G prints the price to pay without promotion F prints the weight or items given free Note For other substitution codes that you ...

Page 96: ... on a separate label either before or after the PLU label The format of this label is factory set and cannot be altered Label rotation can be 0 or 180 and you can select either long label format or short label format as shown in Figure 6 10 according to the label format number programmed in the PLU Use label formats numbered 12 to 15 for these fixed format nutritional labels Short format Long form...

Page 97: ... the PLU and the weight of the product in the container total weight in container serving size in grams When programming the PLU the serving size in grams must be included in the 20 character text for serving size and the value C as the text for servings per container The scale looks for a numerical value followed by a g or G in the serving size text and uses that weight to calculate the number of...

Page 98: ...cing large heavy produce such as water melons on the weigh plate so that they do not roll off the machine Contents 7 1 Basic operations page 100 7 2 Hand pricing page 103 7 3 Using PLUs page 104 7 4 Barcode scanning page 107 7 5 Overriding prices page 108 7 6 Overriding weight page 109 7 7 Voiding a transaction page 110 7 8 Using tares page 111 7 9 Using the FIX key page 114 7 ...

Page 99: ... must be entered when logging on or off Changing your PIN If your machine has a PIN key you may change your own PIN Operator Num XX 1 Supervisor operator number 0 99 Operator Num 2 Enter old PIN Old PIN 3 Enter new PIN New PIN Security level Security levels are assigned to the scale functions on your machine each operator is assigned a security level There are 3 security levels from 0 to 2 The sec...

Page 100: ...c operations 101 IM series User Instructions Serving Customers Figure 7 1 Secure access displays Printing labels and receipts If you have a machine that prints labels or receipts you can select whether you want to print labels or receipts Before selecting label or receipt mode check that The correct label or paper roll is loaded For instructions for changing the printer roll see Changing the print...

Page 101: ...isplayed label mode when Enter PLU is displayed Printing a label while total price is displayed Label Streaming In pre pack mode if you press the print key with a non weighed product selected you are prompted for the number of labels you want and you can print out a number of labels this is called label streaming In counter mode you can do the same by select a non weighed product press the enter k...

Page 102: ...ed with them If your machine has been set up for PLU selection you will need to select Hand Price mode If your machine is in PLU mode press UP PLU to select Hand Price mode Weighed goods unit price 1 Unit Price 0 01 9999 99 2 1 65 1 100 1 50 Hand Price 3 Non weighed items item price 1 number of items 1 99 more than 1 item 2 Item Price 0 01 9999 99 1 14 0 38 3 Hand Price ...

Page 103: ...ayed on the right hand side of the screen If a department has been assigned to the machine you will see the eight PLUs in the selected department that most closely match the entry Use and to move up and down the list and view any further PLUs in the list To view PLUs in other departments you must first select the department Selecting a PLU The way you select a PLU will depend on your machine confi...

Page 104: ...re operates for example produce bakery fresh meat fish See section 4 5 Creating departments page 43 A department can be assigned to a machine and it becomes the default department for that machine A dedicated department key is programmable key which has been assigned to a specific department Your machine may have dedicated department keys or a general department key or both If the PLU you require ...

Page 105: ...rammed with a promotion the PLU description on the commodity display flashes Four types of promotion are available price promotion frequent shopper weight or item free promotion discount promotion Sales receipts and labels can be printed with messages giving details of the savings or benefit to the customer If a frequent shopper promotion is in operation and a suitable label format is available th...

Page 106: ...Scanning barcodes means that you do not have to enter product numbers to recall PLUs at a Point of Sale PoS machine or checkout you can scan customer numbers from subtotal counter receipts to add them to the sales total receipt Scanning a product 1 0 35 Baked beans 0 35 2 Oper 1 Repeat steps 1 and 2 until you have scanned all the goods 3 Cntrl 4 If the barcode does not scan L PLU 5 Oper 1 Changing...

Page 107: ...fferent from the programmed price of a PLU An asterisk is printed to the right of the unit price symbol to indicate an override price Weighed goods 1 PLU 2 3 Unit Price 0 01 9999 99 4 Oper 1 5 receipt mode label mode or 6 Non weighed items 1 more than 1 item 2 number of items 1 99 3 PLU 4 5 Item price Oper 1 6 receipt mode label mode or ...

Page 108: ... of the weight to indicate a weight override Note Weight override is not available in hand price mode Using weight override 1 PLU Weight Override 2 3 weight Oper 1 4 receipt mode label mode or Weight override 21 90 05 10041230 2 50 1 CHERRIES kg kg 1 60 0 250 0 40 COFFEE kg kg 2 50 Total 21 90 APPLES kg kg 0 90 0 550 0 49 Cash 0 00 Change Transactions 15 Manual Weight Figure 7 2 Receipt with weigh...

Page 109: ...ceipt or an ADD totals label Please remember You cannot use void in normal label mode Note If security is set for the void function the void operation can only be initiated by an operator or supervisor with an equivalent or higher security level 1 Oper 1 or select from list 2 enter PIN 3 Oper 1 4 to display subtotal Void All go to step 8 5 until you see the transaction you wish to void or 6 go to ...

Page 110: ...ares The types of tare available for you to use depend on local trading regulations and how your machine has been configured Free semi automatic cumulative and keyboard entered tares cancel when the load is removed from the weigh plate Free tare 1 2 3 or 4 PLU number Oper 1 5 6 ...

Page 111: ...LU number 4 Oper 1 5 6 repeat step 2 to 5 until you have weighed all the products 7 Keyboard entered tare If you are using a container with a known weight you can use the numeric keys to enter the weight Note The weight display must be at zero 1 2 container weight 3 or 4 PLU number Oper 1 5 6 ...

Page 112: ... Dept 4 or Commodity key PLU number department 0 9 Oper 1 5 6 Tare interlock label mode only In label mode if the tare interlock has been enabled you can only print a label if you have selected a tare It operates in one of two ways Enabled The manually selected a tare can be overridden by a PLU with a stored tare The stored tare overrides the manually selected tare Enab Fix Tare A manually selecte...

Page 113: ... operator retain a tare until it is cancelled retain the PLU until it is cancelled Label mode retain the unit price of hand priced products until you press your operator key Note If your machine is configured only to retain the tare the PLU will not be retained Receipt mode 1 2 3 or 4 PLU number Dept or Commodity key department 0 9 Oper 1 5 6 cancel the tare cancel the FIX ...

Page 114: ...ions Serving Customers Label mode 1 2 3 4 PLU number Dept or Commodity key department 0 9 Oper 1 5 or 6 stick the label on the pack 7 8 to label more packs containing the same product repeat steps 3 to 6 9 cancel the tare cancel the FIX cancel the PLU ...

Page 115: ...transactions at a machine if you are logged on to that machine see 4 9 Programming Operators page 53 If you attempt to enter a transaction when you are logged off you will see the message Please Log On Please remember Take care when placing large heavy produce such as water melons on the weigh plate so that they do not roll off the machine Contents 8 1 Generating receipts page 117 8 2 Paying for g...

Page 116: ...Max 15kg Min 100g e 5g Maria 20 00 Payment Payment Type To Pay 17 75 IM 100 Max 15kg Min 100g e 5g Maria Enter Amount 2 amount tendered while operator subtotal displayed 3 while amount tendered is displayed 2 25 Payment Payment Type To Pay 0 00 IM 100 Max 15kg Min 100g e 5g Maria Change Cash 17 75 Printing receipts The type of receipt printed depends on how your machine has been set up to operate ...

Page 117: ...ey 3 39 3 39 05 10041230 2 50 1 CHERRIES kg kg 1 60 0 250 0 40 COFFEE kg kg 2 50 Total 3 39 APPLES kg kg 0 90 0 550 0 49 Cash 0 00 Change Transactions 3 Rate Tax Ref 0 00 0 THANK YOU FOR SHOPPING AT AZ SUPERMARKETS Value 0 00 12 09 03 07 2003 Served by Sandra Figure 8 1 Sales receipt tax total printing configured Note Transactions printed at the bottom of the receipt may refer to the number of ite...

Page 118: ...pt key 2 enter the receipt number at the bottom of the receipt when prompted If the receipt number exists the receipt is voided from all management totals Note Only the number after the network ID is required For example if 35 123456 is printed at the bottom of the receipt then only 123456 should be entered 3 The receipt stored in the audit buffer is modified to show it has been voided and the ope...

Page 119: ...rty seconds the subtotal will time out Tax printing on receipts The tax print key enables you to print individual tax rates and values on the receipt even if your machine has not been configured to do so Press Tax Print to print the tax on the next receipt only The tax change key enables you to select tax rate 2 Select the PLU Press Tax change before assigning the PLU to select tax reference 2 Net...

Page 120: ...alues that can be accepted accepting a pre set value only typing in the amount tendered enforce value open cash drawer security level Note A security level may be assigned to a payment key or to the maximum value that can be accepted for payment If your security level is not high enough the message Call Supervisor and the security level required will be displayed Example Single payment security le...

Page 121: ...ual to or greater than the amount to pay Note You can press to keep the subtotal on display Example Multiple or split payment security level set 1 Oper 1 to display subtotal 2 if you want to keep subtotal on display Credit Card 3 amount tendered 1st payment 15 00 Payment Payment Type To Pay 17 75 IM 100 Max 15kg Min 100g e 5g Maria Enter Amount Cash 4 amount tendered 2nd payment 2 75 Payment Payme...

Page 122: ... If change is required it is calculated in the local currency Oper 1 1 to display subtotal 2 while operator subtotal displayed 0 00 Payment Payment Type To Pay 17 75 IM 100 Max 15kg Min 100g e 5g Maria Enter Amount 3 select currency 25 00 Payment Payment Type To Pay 5 23 IM 100 Max 15kg Min 100g e 5g Maria Enter Amount Dollars 25 00 4 amount tendered in foreign currency 6 00 Payment Payment Type T...

Page 123: ...value Please remember To discount a transaction you must apply the discount before assigning the transaction Variable discount A variable discount is one which does not have a pre programmed value The operator enters the discount value or percentage Fixed discount The value or percentage is pre programmed Security levels may be assigned to discounts If you do not have an adequate security level as...

Page 124: ...lty discount 5 Oper 1 17 75 Subtotal Trans 5 Cherries Butter Milk Cheese Steak 1 25 0 95 2 05 4 63 8 87 IM 100 Max 15kg Min 100g e 5g Maria 1 to display subtotal Loyalty Card 1 78 Subtotal Trans 5 Cherries Butter Milk Cheese Steak 1 25 0 95 2 05 4 63 8 87 IM 100 Max 15kg Min 100g e 5g Maria Value 15 97 Subtotal Trans 5 Cherries Butter Milk Cheese Steak 1 25 0 95 2 05 4 63 8 87 IM 100 Max 15kg Min ...

Page 125: ... added to or taken from the cash drawer so that the machine can update the cash report A security level may be assigned to these keys If your security level is not high enough the message Authorising Op and the list of authorized operators will be displayed In checkout mode you will not be asked to enter you operator number If your security level is not high enough you will still see the message A...

Page 126: ...hine will calculate the total value to be refunded Where the refund is part of a sales transaction and the total receipt value is negative a refund slip will be printed after the sales receipt Please remember A security level may have been assigned to the REFUND key If your security level is not high enough you will see the message Call Supervisor and the security level required will be displayed ...

Page 127: ...5 Pack Price 0 01 9999 99 Oper 1 6 Refund 7 or Cash 8 while operator subtotal displayed Receipt Operations IM series User Instructions 128 8 5 Refunds ...

Page 128: ...l at the end of all the transactions label after each transaction and a single add label at the end of all the transactions a receipt type label at the end of all transactions label after each transaction and a receipt type add label at the end of all the transactions Please remember ADD is not operable if the machine is set to receipt mode You must press while the subtotal is displayed to print a...

Page 129: ...7 repeat steps 2 to 6 until you have totalised all the products 8 or 9 Receipt Operations IM series User Instructions 130 8 6 Using the ADD key ...

Page 130: ... the tax value from the grand report only prints a refund slip when Returns and Sales are mixed on the same receipt if the receipt total is negative A security level may have been assigned to the RETURN key If your security level is not high enough you will see the message Call Supervisor Note If your machine has been configured for one shot operation for Returns you will not need to press the Ret...

Page 131: ...e You can assign a print control key to allow the printer to be enabled disabled in order to reduce paper output when returning items to stock The key has a security level of 1 Disabling the printer is a temporary change The printer status will revert to its normal status when the machine is next switched on Please remember This function is only available in label mode ...

Page 132: ... direct trade with the public Please remember Your machine must be in label mode for you to be able to use pre pack operations Contents 9 1 Setting the machine to pre pack page 134 9 2 Using PLUs page 135 9 3 Using tares page 137 9 4 Multiple labels page 142 9 5 Returning labels page 144 9 6 Back calculation page 145 9 ...

Page 133: ...use or if your machine allows receipt and label printing to select Pre Pack ON press followed by while the display shows Label see section 7 1 page 100 Selecting label or receipt mode Pressing again while the display shows Label will select Pre Pack OFF Using the FIX key 1 label mode Enter PLU 0 000 Fix Zero Dept 2 or Commodity key department 0 9 PLU number 3 Beef Stir Fry 1 000 Fix 8 55 8 55 Oper...

Page 134: ... machine has not been set up for PLU selection you will need to select PLU mode Pre pack PLU lock If the lock is enabled you must press to be able to select a different PLU If the lock is disabled for your machine you will be able to select a different PLU from the one displayed by pressing a dedicated PLU key or by entering the PLU number This will override the currently displayed PLU Weighed goo...

Page 135: ...re labels 3 6 Zero priced non weighed labels Pre pack mode If you press when the total price is zero an item only label is printed Press if you want to change the number of items for a zero price transaction Press when you see Pre Pack to print a blank label Counter mode If you press or the operator key when the total price is zero you will see the message Zero Total Price and the transaction will...

Page 136: ...tare each time The following types of tare are available when pre packing depending on how your machine has been configured free tare stored tare keyboard entered tare proportional tare Note Free semi automatic cumulative and keyboard entered tares for counter service are described in Section 7 8 Using tares page 111 Tare display What you see depends on how your machine has been configured There a...

Page 137: ...Pre pack Operations IM series User Instructions 138 9 3 Using tares Free tare 1 Pre Pack 0 000 Fix Zero 2 Tare 0 000 3 Dept 4 or Commodity key PLU number department 0 9 5 6 7 more labels 3 8 ...

Page 138: ...ne has dedicated tare reference keys you can press a tare reference key after step 1 to override the stored tare with a different tare value Press or 0 after step 1 to cancel the stored tare Press again if you want to use a different weighed or keyboard entered tare value Dept 1 or Commodity key PLU number department 0 9 2 different tare reference 3 4 5 6 stick the label on the pack 7 more labels ...

Page 139: ...Using tares Keyboard entered tare If you are using a container with a known weight you can use the numeric keys to enter the weight 1 container weight Dept 2 or Commodity key PLU number department 0 9 3 or 4 5 6 stick the label on the pack 7 more labels 5 8 ...

Page 140: ...9 3 Using tares 141 IM series User Instructions Pre pack Operations Proportional tare Dept 1 or Commodity key PLU number department 0 9 2 Prop Tare 3 tare value 4 5 more labels 2 6 7 ...

Page 141: ...labels have been printed the display reverts to showing the total number requested Please remember When rewinding the backing paper the take up spool cannot accommodate 999 labels To repeat a run press Press to go straight to label count entry after selecting the PLU if you do not want to change any other data 1 Pre Pack selected change number of items 2 number of items 1 99 3 Hand Price mode 6 De...

Page 142: ...9 more labels 8 10 end label run X 2 3 11 9 4 Multiple labels 143 IM series User Instructions Pre pack Operations ...

Page 143: ...l the labels have been returned the display reverts to showing the number of labels as 1 If you change the number of items from 1 enter the item price at step 7 and the machine will automatically calculate the pack price Return 1 Pre Pack selected 2 6 3 change number of items number of labels 1 999 4 Dept 5 or Commodity key PLU number department 0 9 6 pack price 0 01 9999 99 item price 0 01 9999 9...

Page 144: ...puted unit price must be printed on the label The computed unit price is printed in the second price field 1 00 100g Tomatoes USE BY 01 0 25 1 00 AZ Supermarket 20 12 02 Items 1 NET WEIGHT 400g 0 2 0 0 0 9 9 0 0 1 0 0 5 computed unit price computed total price computed net weight where computed net weight programmed net weight in the PLU x the number of items net weight from PLU record computed un...

Page 145: ...ivalent unit price 1 00 100g Tomatoes USE BY 01 0 25 1 00 AZ Supermarket 20 12 02 Items 1 NET WEIGHT 400g 0 2 0 0 0 9 9 0 0 2 0 0 2 0 80 Tomatoes USE BY kg 2 00 AZ Supermarket 23 12 02 Kg 0 400 0 2 0 0 0 9 9 0 0 0 8 0 0 new date new total price standard back calculation indicates price override re wrapped back calculation Note If your machine is a non weigh model you can enter the weight manually ...

Page 146: ...ns 147 Barcodes This section describes the different types of barcode and how they are used Contents 10 1 Introducing barcodes page 148 10 2 Branded goods page 150 10 3 In store goods page 153 10 4 Barcode scanning page 156 10 ...

Page 147: ...an Fixed format EAN8 Fixed format UPC12 Fixed format UPC13 Fixed format EAN128 Variable format RSS Expanded Variable format RSS14 Fixed format RSS Limited Fixed format Fixed format barcodes There are several types of fixed format barcode which are accepted internationally for use in the retail trade The type of barcode used depends on the standard adopted by a particular country Example The USA us...

Page 148: ...ill only be printed on receipts or talons if you enable them in the machine If the barcode format includes the department number or group number you may not mix goods or items from different departments or groups on the same receipt Printing multiple barcodes You can print multiple barcodes on the same label if necessary The barcodes can be defined in the PLU or referenced to a label format Progra...

Page 149: ...ion you want to include in the product file 4 Select barcode enabled 5 Enter the barcode format reference 6 Enter or scan the manufacturer s barcode number when you see the barcode format displayed Note You can only enter the product number in the designated article number positions A in the barcode format Please remember You can only assign a dry article barcode to a non weighed PLU It is illegal...

Page 150: ... when you see Enter PLU 2 Enter any other product information you want to include in the product file OR 1 Create a nonweighed PLU See section 6 4 page 81 2 Program the item price as 0 00 3 Enter any other product information you want to include in the product file 4 Select barcode enabled 5 Enter the barcode format reference for branded pre priced goods 6 Enter or scan the manufacturer s barcode ...

Page 151: ...ied Ean format 20AAAAAVPPPPC 20Prefix UK national code 00076 Article number 0 Price verifier 0040 Price 8 Overall check verifier Sales receipt example Barcodes IM series User Instructions 152 10 2 Branded goods Figure 10 1 Manufacturer s label and printed receipt ...

Page 152: ... label should not show a price If you are in any doubt use a price embedded barcode instead Creating the product PLU file Create the dry article in either EAN8 or EAN13 format 2AAAAAAC or 02AAAAAAAAAAC Please remember Do this before you create the PLU See section 10 5 Creating a barcode reference page 159 Then 1 Create a nonweighed PLU 2 Enter a label format that supports barcodes 3 Program the it...

Page 153: ...pt example Figure 10 2 In store label and printed receipt Price embedded barcode Use this type of barcode on labels for products such as fresh meat or fish that are priced or weighed and priced in the store pre pack area To create the product PLU file Create a suitable barcode format for use with in store pre priced goods The recommended format is 02AAAAVPPPPPC Please remember Do this before you c...

Page 154: ... sales mode weighed goods are treated as a non weighed item The receipt shows the description programmed in the PLU and the price embedded in the in store barcode Label example In store barcode format matches the recommended EAN format 02AAAAAVPPPPC 02 Prefix In store code for EAN13 01273Article number 6 Price verifier 0184Price 8 Overall check verifier Sales receipt example Chicken portions appea...

Page 155: ...th some types of scanner Reading a barcode When the barcode is scanned the machine searches the barcode list for a prefix that matches the one in the scanned barcode If it fails to find a matching barcode it treats the barcode as a dry article barcode The barcode format can either be the one assigned to the machine or the barcode format programmed in the PLU The machine will use a PLU barcode if p...

Page 156: ... 0040Price 8 Overall check verifier Example 2 receipt formats 22TTTTVPPPPPC 02 Prefix 7402Trace code 6 Price verifier 00040Price 8 Overall check verifier Figure 10 4 Typical barcode printing Defining the barcode format Barcodes are printed as a series of bars and digits on receipts and labels Barcode digits are arranged in groups or fields known as the barcode format Each group of digits conveys s...

Page 157: ...t If more than one character is incorrect the first incorrect one flashes When all the characters are corrected the first character of the barcode will flash Correcting the format 1 incorrect character flashes 02 R AAAVPPPPPC or enter correct character Enter Entry Accepted 02AAAAVPPPPPC 2 Press Enter If the format is acceptable you will see the message Entry Accepted Please remember Barcodes will ...

Page 158: ...code default formats as a series of numbers and letters Each number and letter represents a digit in the barcode You may re arrange these groups of digits to re define how information is printed on the barcode For details of the barcode digits you can enter see page 162 to page 164 System Data Barcode Format 0 9 1 5 Tables 6 7 1 3 Barcode Format 4 67 1 Label 2 Receipt 3 Talon 1 EAN13 2 Scandinavia...

Page 159: ...ce Barcode overflow If there are more digits in the pack price or weight than specified in the barcode the article number is printed instead of the barcode Example 1 barcode printed 02AAAAAVPPPPC Example 2 barcode overflow Article number printed Figure 10 6 Barcode overflow ...

Page 160: ...price digits correctly P Price Price is the transaction price on a label barcode and the total price on a receipt W Weight Weight is the total weight on weighed labels or the number of items sold on non weighed labels On a receipt weight shows the total weight of all weighed transactions D Department number G Group number N Operator number C Overall check verifier Cannot be changed FF Decimal poin...

Page 161: ...er G 2 digits together UPC 12 01 02 03 04 05 06 07 08 09 10 11 12 Default receipt format 2 T T T T T V P P P P C Default label format 2 A A A A A V P P P P C Permitted entries Prefix 0 9 V digit 6 or 7 A 1 11 digits W 4 6 digits T 4 6 digits D 1 2 digits together printed on receipts P 4 6 digits N 2 digits together printed on receipts G 1 2 digits together printed on receipts Note If only one digi...

Page 162: ...nted on receipts Note If only one digit is available the least significant digit is printed for example 12 would be printed as 2 EAN 13 01 02 03 04 05 06 07 08 09 10 11 12 13 Default receipt format 2 T T T T T V P P P P P C Default label format 2 A A A A A V P P P P P C Permitted entries Prefix 0 9 or 00 09 V digit 7 or 8 A 1 12 digits W 4 6 digits T 1 6 digits D 1 2 digits together printed on rec...

Page 163: ...ight is the total weight on weighed labels On non weighed labels 0000 is printed On a receipt weight shows the total weight of all weighed transactions Dry article barcodes Use this type of barcode when you want to print a 12 or 11 digit article number Enter As in the barcode format as shown below Please remember You can only assign a dry article barcode to a non weighed PLU It is illegal to use t...

Page 164: ...ructions Barcodes RSS Limited barcodes only support GTINs with a 0 or 1 as the initial digit in the article number 01 02 03 04 05 06 07 08 09 10 11 12 13 13 Default label format A A A A A A A A A A A A A C Permitted entries A 13 digits C 1 digits ...

Page 165: ...e format characters for standard EAN UCC AIs for example AAAAAAAAAAAAACWWWWWW BEAN WEIGHT See Appendix on page 236 for a list of codes available for use RSS Expanded You can enter up to 74 numeric or 41 alpha numeric characters All the data must be capable of encoding using AIs Note If the label field is not wide enough to accommodate all the characters provided that there is room to increase the ...

Page 166: ...eese These instructions describe how to set up and use the scheme for tracking bovine carcasses To use the scheme for other types of product change the data names and programming texts to suit the product Contents 11 1 Mandatory information page 168 11 2 Using traceability page 169 11 3 Traceability schemes page 170 11 4 Printing the information page 172 11 5 Traceability code data page 173 11 6 P...

Page 167: ...ference and country cutting de boning centre reference and country country of birth country of rearing In addition approved voluntary information may be included on labels and receipts Please remember If the product is pre packed packed when the customer is not present the traceability information must be printed on the product label or receipt packed or prepared in the presence of the customer th...

Page 168: ...bility information in relation to specific carcass lot numbers for non preset PLUs this database is referenced for each specific carcass lot number and the details printed on the label or receipt You can print carcass batch data on labels or receipts for all products associated with a particular carcass batch print counter service tray labels providing full traceability information for the custome...

Page 169: ...the weight of the whole batch usually encoded in the supplier barcode Pack Weight allows you to set weight limits for individual cases or packs If the barcode includes AI 303 the batch weight is incremented each time a pack is scanned When the weight sold equals the weight limit for the batch you will see a warning message and you will not be able to print further labels Wastage If you select Batc...

Page 170: ...o a maximum of 20 alpha numeric characters for easier identification of a scheme Life You can set the number of days that limits the duration of a scheme This is usually referred to as the scheme life and the default value in the machine is 30 days Linking a scheme to a PLU When creating or editing a PLU you will be asked to enter the scheme reference number for the PLU provided that traceability ...

Page 171: ...x page 243 separate the lines of text in the traceability text panel using line feed and centralise line feed characters For information on creating and editing text see Part 1 Chapter 4 2 You must select a suitable label format or the data will not be printed When programming PLUs you must select Traceability On to be able to use traceability for that product Listed below are the operations you n...

Page 172: ...ability codes The machine is pre programmed with industry standard codes You can change these if necessary to suit the products for which you are using the system For example Beef Cheese Origin 1 Born in Produce of Cutting ref Cutting in Packed in Trac Code 0 Y Mandatory Optional 1 System Data 1Products 8 Traceability If trace code 0 is entered the Lot Number will be requested 1Tables 3 Data Name ...

Page 173: ...ble See Figure 11 7 AI codes 7030 to 7039 Application Identifier 7030 is always for the slaughter house and 7031 to 7039 are for the cutting centres The first three digits are interpreted as an origin reference and the remaining alphanumeric characters as cutting numbers AI EAN128 only Traceability Code Dewey Decimal 10 0 2 1 422 1 2 6 1 423 2 2 23 2 1 to 2 23 2 5 7030 3 9 2 16 0 424 3 2 6 3 4 5 6...

Page 174: ...titution codes list See Substitution codes on page 242 1 Select AI 2 Select Create Edit 3 Enter the code or the Dewey Decimal code for the AI code you wish to change or to which the new AI code is to be assigned Enter AI Ref code or Dewey code 1 System Data 1Products 5 Tables 1 6 AI Enter AI Code 1Create Edit 2 Delete Figure 11 3 Adding or changing an AI code 3103 10 1 2 3303 10 1 1 15 10 2 1 17 1...

Page 175: ...erence information is mandatory Category breed type and species is additional information which may be included Origin messages An origin message may be a country a supplier or EC member states You can print up to four origin messages on the label for example country of birth supplied by The default origin list contains internationally agreed country references ISO 3166 but you can change these if...

Page 176: ...eed messages Breed messages describe the breed or race of the cattle Examples are Aberdeen Angus and Charolais Type messages Type messages describe the end product from the animal For beef it could be beef animal milk animal or mixed Species messages These messages describe the type of animal or product 1 System Data 8 Traceability 1 Tables 1 Table Names 2 Origin Origin ref number Enter text Figur...

Page 177: ... format for the barcode digits This is known as the default format You can edit these formats to match the barcode formats received from your suppliers Custom barcodes Use this barcode format to interpret data from non standard AI barcodes received from the supplier The system uses the AI 950 to identify that the barcode contains voluntary data and AI 953 the licence number to print this data The ...

Page 178: ... 1 2digit origin message 2 14 digits Example 1234560101050114 digits 6 digit carcass lot number 123456 2 digit slaughter reference 01 UK 1143 2 digit cutting reference 01 UK 19985 2 digit origin message 1 05 Scotland 2 digit origin message 2 01 UK Example The maximum number of barcode digits you can specify in the barcode format is 40 The barcode digit in the first column of the table is also ente...

Page 179: ...ntre reference AAAAAA maximum 30 digits B Text 3 BBBBBB maximum 20 digits E Country of cutting EE 2 digit 4th origin message maximum 4 digits I Carcass number IIIIIIII 8 digit carcass number maximum 20 digits J Whole life country JJ 2 digit 5th origin message maximum 4 digits Q Scheme licence QQQQQQ 6 digit scheme licence number maximum 30 digits T Breed of father TT 2 digit breed message maximum ...

Page 180: ...Defining the barcodes 181 IM series User Instructions Product Traceability Y Type YY 2 digit type message maximum 4 digits L Species LL 2 digit species message maximum 4 digits Barcode digit Used for Example ...

Page 181: ...text on the label The maximum number of characters that you can have in the traceability panel format is 2000 including spaces For information on creating and editing text see Part 1 4 2 Creating and editing text page 32 Default traceability format This is already set up in the machine and allows for both fixed barcodes and EAN standard barcodes Traceability panel format Lot Number 0 Slaughtered I...

Page 182: ...ypical use 10 0 2 1 Lot number Batch number multiple animals 422 1 2 6 1 Origin 1 Country of birth 423 2 2 23 2 1 to 2 23 2 5 Origin 2 Country of rearing 1 to 5 7030 3 9 Origin 3 Slaughter number Country of slaughter Slaughter house number 424 3 2 6 3 Origin 3 Country of slaughter 4 Slaughter reference Slaughter reference 5 Cutting reference Cutting reference 6 Date 1 Date of birth 7 Date 2 Date o...

Page 183: ...Processor centre 1 to 9 Processor centre 1 to 9 251 I Carcass reference number Carcass number single animal 426 J 2 6 5 Origin 5 Whole life country L Species Type of animal or product 953 Q 2 13 Scheme licence number T Race Race of father U Race of mother Race of mother V Race if mixed Race if mixed W Category Animal category see page 177 Y Type Type of end product see page 177 3103 10 1 2 Net wei...

Page 184: ...se the Avery Berkel scanner to read the proprietary barcodes printed on the carcass labels by the supplier Use the keyboard to enter the references for each data item when a product is selected Use the Avery Berkel scanner to read the EAN128 PDF417 and RSS barcodes containing all the required bovine data Note When variable format barcodes are used it is possible that more than one barcode will be ...

Page 185: ...rcode numbers directly When you select the PLU the last carcass lot number used is displayed You can enter a new carcass or lot number if required Note If lot number is enabled in the PLU and the panel text associated with the number contains text markers the designated text is displayed instead of the lot number Category origin and breed options and dates are displayed in the order in which they ...

Page 186: ...ber 01471 1 000 1 55 1 55 3 6 if you do not wish to change any other data 4 or change options UK 1 000 1 55 1 55 5 different origin origin number UK 02 1 000 1 55 1 55 Ireland 1 000 1 55 1 55 Repeat step 5 for any other options you wish to change 6 7 11 10 Pre pack operation 187 IM series User Instructions Product Traceability ...

Page 187: ...8 6 more labels 9 to exit PLU Product Traceability IM series User Instructions 188 11 10 Pre pack operation Figure 11 8 Typical label ...

Page 188: ...on You can use this key to print a counter service tray label for each tray of product on sale Tray labelling can be used in non preset and preset modes Setting up the key 1 Create a PLU called Tray Label 2 Select a label format for the PLU that has the relevant text fields included Tray labels usually have larger print than pack labels and the field needs to be large enough to allow all the infor...

Page 189: ... describes how to configure the way in which you want reports printed If the scale is part of a network the choices you make will apply to all the scales on the network Contents 12 1 Reports page 191 12 2 Configuring reports page 192 12 3 Totals reports page 194 12 ...

Page 190: ...nd no voids have been registered then the Void Value and Void Count lines are not printed Sales value Sales values show actual turnover Sales totals are not reduced by refunds or returns are reduced by Negative PLUs Report type An X report prints the totals for the period and does not reset any totals data Clearing Z reports the totals are cleared and the relevant clearing date in the security rep...

Page 191: ...enter values for payment types that have been enabled in the payment programming table see section 4 3 page 35 You may enter zero values Any discrepancies between the expected values and the values entered will be printed Amount Entry OFF you will not be prompted to enter drawer values and discrepancies will not be printed in the report Amount Auto you will only be prompted to enter values for pay...

Page 192: ...ax totals are part of the grand totals command and therefore can only be cleared when the grand totals are run and not when the cash report is run Please remember The valid tax totals period is printed with the tax summary which can be different from the period of the cash report ...

Page 193: ... that only appear on Z reports Field name Description Grand Departme Machin Operat PLU Group Discoun Promoti Sales value Value of all transactions in PoS mode Sales weight items Weight items sold Counter value Value of all transactions in non PoS mode Counter weight items Weight items labelled Pre pack value Value of all transactions in Pre pack mode Pre pack weight items Weight items pre packed T...

Page 194: ... Totals 2 10 System Cash Press ENTER Figure 12 1 Selecting the type of report Return value Value of return transactions Return count Total number of returns Return weight items Weight items returned Refund value Value of refund transaction Refund count Total number of refunds Discount value Value of all discounts Discount count Total number of discounts No Sale count Total number of No Sales Pick ...

Page 195: ... 23 Override 3 29 Override Count 8 Voids Value 0 36 Voids Count 1 Return Value 14 80 Return Trans 4 Refund Value 14 80 Refund Trans 4 Tax Ref 0 0 00 Sales Value 774 66 Tax Value 0 00 Net Sales Value 774 66 Tax Ref 1 10 00 Sales Value 174 59 Tax Value 15 87 Net Sales Value 158 72 From 02 08 2006 13 35 To 03 08 2006 13 28 Report Complete Reporting Functions IM series User Instructions 196 12 3 Total...

Page 196: ...ale Count 1 Pick Up Count 1 Paid Out Count 1 Cashup Report Cash 702 53 Cheque 695 35 Card 327 15 Account 250 25 Coupon 23 70 Total 1998 98 Float 500 00 Paid Out 5 00 Pick Up 750 00 Drawer Value 1743 98 Discrepencies Declared Difference Cash 704 53 2 00 Cheque 675 35 20 00 From 02 08 2006 06 30 To 02 08 2006 18 29 Report Complete 12 3 Totals reports 197 IM series User Instructions Reporting Functio...

Page 197: ...ustomers 66 Exceptional Data Voids Value 14 66 Voids Count 4 Return Value 2 46 Return Trans 1 From 02 08 2006 15 30 To 02 08 2006 18 29 Report Complete Reporting Functions IM series User Instructions 198 12 3 Totals reports Figure 12 4 Operator totals report non clearing PLU department and group reports These are sales analysis reports and show counter sales and prepack values for each PLU departm...

Page 198: ...Report Complete Group Report X Report 0001 0017 02 08 2006 18 26 Group Start 1 Group End 1 Group Number 1 BREAD Sales Value 121 77 Sales Items 62 Counter Value 29 10 Counter Items 21 Return Value 12 87 Return Items 13 Return Trans 1 Transactions 79 Customers 52 From 02 08 2006 16 30 To 02 08 2006 18 26 Report Complete Figure 12 5 Department and Group reports Printing PLU reports You can choose to ...

Page 199: ...equence Numbers 0001 0019 Dept Start 0 Dept End 9 PLU Start 1 PLU End 3 Group Start 0 Group End 9 Sorted By PLU No Department 2 BAKERY PLU 2001 CARROT CAKE Sales Value 83 97 Sales Items 76 Counter Value 59 20 Counter Items 43 Return Trans 1 Return Value 2 86 Return Items 3 PLU 2002 BAGUETTE Sales Value 121 77 Sales Items 62 Counter Value 29 10 Reporting Functions IM series User Instructions 200 12...

Page 200: ... Promotion totals report You can select to print promotion totals by single batch all batches PLU number Batch promotion reports include the promo batch name start and end dates sales value and quantity for each PLU and the promotion cost The promotion cost is the difference between selling at the standard price and the sales value at the promotion price PLU totals are included even if they are ze...

Page 201: ...ort 0001 0039 03 11 2003 18 26 Dept Start 2 Dept End 2 PLU Start 1 PLU End 9999999999999 Group Start 0 Group End 99 Department 2 BAKERY PLU 2001 CARROT CAKE Promotion Value 23 76 Promotion Cost 4 80 Promotion Items 24 PLU 2002 BAGUETTE Promotion Value 52 08 Promotion Cost 26 04 Promotion Items 62 Summary Number of PLUs 2 From 03 11 2003 16 31 To 03 11 2003 18 26 Report Complete by Batch by PLU Rep...

Page 202: ...or 12 9 Grand 12 9 Dept 12 10 Machine 12 10 Group 12 9 Discount 12 9 Clear All 12 9 System 12 9 Z Clearing Dates PLU 02 08 06 18 00 Promo 03 08 06 13 00 Operator 02 08 06 18 00 Grand 02 08 06 18 00 Dept 03 08 06 13 00 Machine 03 08 06 13 00 Group 02 08 06 18 00 Discount 02 08 06 18 00 Clear All 02 08 06 18 00 System 02 08 06 18 00 Report Complete 12 3 Totals reports 203 IM series User Instructions...

Page 203: ...ash reports corresponding to the X reports System Cash Report Z Report 0001 0005 02 08 2006 18 30 Performance Data Sales Value 807 47 Counter Value 0 40 Transactions 127 Customers 84 Exceptional Data Voids Value 0 66 Voids Count 1 Return Value 5 60 Return Trans 2 Refund 10 10 Refund Count 2 Discount Value 11 10 Discount Count 3 No Sale Count 2 Pick Up Count 1 Paid Out Count 1 Cashup Report Cash 70...

Page 204: ...lect transactions if you have the appropriate PC software application MX100 Please remember Remember to take a backup whenever you make any amendments otherwise the files will be out of date Contents 13 1 Setting up the audit function page 206 13 2 Printing the audit report page 208 13 3 Erase audit list page 209 13 4 Machines in local mode page 210 13 ...

Page 205: ...s the number of transactions in the audit store approach the maximum permitted The message replaces the scroll message on the vendor display in sales mode and is also displayed if you go to the network map in manager mode Note Normally the server buffer mode is set to circular and the clients are set to linear An error message is displayed at three stages Audit 75 Full when the audit store is 75 f...

Page 206: ...de You can disable label override if you do not wish to continue trading when the audit buffer is full Please remember When label override is disabled to print labels you must assign the print key to a different operator at each machine or set up and use operator assigned keys ...

Page 207: ...f transaction you require or all transactions You can select from label receipt label and receipt or all transactions If you select Summary Report the report prints a summary of each receipt or label A Detailed Report prints all the transaction details for each label receipt or account 7 Audit Mode Audit On Off Filtering Server Buff Mode Client Buff Mode Audit Report Erase Audit List Summary Repor...

Page 208: ... Are you sure No You must press to delete the list Please remember Do not erase the audit list unless you are certain that the backup server will not be restored during the trading period In this situation remove it from the network map If you erase the audit list and the backup is subsequently restored totals data may be corrupted 7 Audit Mode Audit On Off Filtering Server Buff Mode Client Buff M...

Page 209: ... and client machines a machine may retain audit transactions while operating in local mode As soon as the server detects and reinstates the client machine the client audit transactions are transferred to the server If the client buffer is set to linear mode no warnings will be given when the buffer is nearly full No further transactions will be allowed when the buffer is full ...

Page 210: ...software version Machines may be used for weighing or nonweighing applications in counter service rear of store operations Contents 14 1 Setting up a network page 212 14 2 Operating mode page 213 14 3 Auto configure page 214 14 4 Setting machine ID page 215 14 5 Network map page 216 14 6 Backup server page 217 14 7 Dealing with network faults page 219 14 8 Local mode page 220 14 9 Network dump pag...

Page 211: ...All the machines on the network use the same PLU and system data You can enter data at any machine and the other machines on the network will receive the information provided they are switched on Please remember The server must be switched on when the client machines are in operation If a client machine has been connected to the network but not had the machine ID set up it will not be recognized b...

Page 212: ...er receipt print a sales receipt where the vendor receives payment for the goods Counter receipts are redeemed at a Point of Sale PoS machine or checkout for payment Label machines will print labels consolidate the transactions at the checkout or PoS machine Other PoS machines within the store will complete transactions and generate sales receipts for any purchases at those machines For example ci...

Page 213: ... the new machine it will automatically be allocated the next machine ID Updating the PLU file You can perform a Network Dump from the server if the PLU file at the new client machine does not match the server PLU file see section 14 9 page 222 Each time the client machine uses a PLU it fetches the PLU data from the server and the PLU file at the client machine is updated If you choose not to perfo...

Page 214: ...es on the network You can enter a value for the machine ID between 1 and 10 select either Server or Client for the machine status An S or C will be displayed on the network map at the appropriate position Communication 2 Machine ID Machine ID 0 31 Server Client Note If you set the machine ID to 0 it will operate as a stand alone machine Figure 14 3 Setting machine ID ...

Page 215: ...e network map SCCXXXXCCX 1 10 or Note You can only change the status of a machine at that machine For instructions for selecting client or server status see section 14 4 page 215 Figure 14 4 Network map The following table defines the characters you may see on the network map Character Meaning S Server responsible for overseeing the network C Client X No machine set up E The PLU file in the client...

Page 216: ...er without any loss of operation Please remember You should not continue to trade for an extended period unless both the main server and backup server are switched on Should both servers go off line you can choose to operate the client machines in Local Mode see section 14 8 page 220 If audible warning is configured for the machine you will hear a bleep and the network map will show 0 at the posit...

Page 217: ...Machine ID 1 Server Machine ID 2 Machine ID 10 Backup server machine ID 6 Communications IM series User Instructions 218 14 6 Backup server Figure 14 5 Dual server network ...

Page 218: ...back on Error message Cause Action Memory Full The system cannot store any more PLUs Delete any old unwanted PLUs Comms Error Breakdown in communications between machines Check network map Map Error The machine corresponding to that position is off line Check the network map Check the network connections and set the machine ID if necessary Incomplete Error The PLU file in the client machine does n...

Page 219: ... operate in Local Mode press any other key just to clear the message Label machines only Press to select the PLU and print one label The message is repeated next time you select a PLU There will be no totals for that label Note If the server is faulty you will see the message No Server at whichever client machine you are using If you see the message Local Mode at the end of the start up routine wh...

Page 220: ...ceipts with up to eight transactions per receipt 160 transactions You can change the client buffer mode from linear to circular if required If you wish to reset the audit buffer size contact Avery Berkel Please remember Before making any changes you should read Audit Mode page 206 Reinstating a local client When the problem with the network has been resolved the client machine operating in local m...

Page 221: ...ents You will need to dump data to client machines if you programme the data at a server which is not connected to the network link a new or replacement machine onto the network You will not need to dump the data if you programme the data at a server which is connected to the network and all the machines are switched on make amendments to the PLU data at any machine provided that all the machines ...

Page 222: ...ions Communications 14 10 Machine setup dump Machine setup dump allows you to copy the machine setup and dedicated keys from machine to machine The default security setting for this function is 2 Communication Auto Configure Machine ID 0 10 Server Client ...

Page 223: ...sed for example for an IP address of 88 1 1 7 Sub net mask 255 0 0 0 255 255 0 0 255 255 255 0 Network address 88 0 0 0 88 1 0 0 88 1 1 0 Machine address 88 1 1 7 88 1 1 7 88 1 1 7 Sub net mask The sub net mask allows you to split a large physical network into smaller logical networks Please remember If a machine is being added to an existing network and you need to change the IP address and sub n...

Page 224: ...the network ID to generate a TCP IP port number for inter scale communications This port number is used by the scales in the network to communicate across the network If this port number is used by other equipment you may need to change the base port number Host port number This is the TCP IP port number used to communicate with a PC running MX100 software The IM series machine needs to know the p...

Page 225: ...Data Backup This section describes how to back up and restore scale data Please remember Remember to take a backup whenever you make any amendments otherwise the files will be out of date Contents 15 1 Dumping loading data page 227 15 ...

Page 226: ...achine and stores a copy in its own memory until you wish to use it The original data is retained by the machine Loading The USB or data backup software tool sends data to the machine The data held by the machine is replaced or over written but is still retained by the USB or software tool System data System data is comprised of the functions that need to be the same on all the machines in a store...

Page 227: ...data backup software machine ID label mode key assignments label type key set up label detect printer set up tare interlock print modes barcode assignments trace code custom menus symbols display contrast PLU file The PLU file can be dumped or loaded independently of the system file Label formats Label formats can be dumped or loaded independently of the system file If you want to keep a backup of...

Page 228: ...nstructions 229 Help This section contains information to help you if you encounter a problem while using the machine Contents 16 1 Set up mode page 230 16 2 Error messages page 231 16 3 If things go wrong page 234 16 ...

Page 229: ... all sales and manager functions set to perhaps level 2 manager changes own security level to 1 The manager can no longer use any function or change his her own security level If no user has a security level set to 9 the Super User function becomes available This function permits access to all functions regardless of the security level set provided the user knows the Super User PIN 1 Manager Mode ...

Page 230: ...RDWARE ERROR If necessary press to stop the machine bleeping Switch off the machine and switch it back on Contact Avery Berkel if the fault persists HARDWARE ERROR Contact Avery Berkel INVALID ENTRY You are trying to enter a tare value which is not a multiple of the display division Enter a correct tare value You have tried to enter an incorrect barcode format You are trying to enter a machine ID ...

Page 231: ...r Program the PLU Department Program the department Assign a department key Lot number Ensure you selected the correct department and PLU number Ensure the machine is in pre pack mode Program the traceability details OUT OF PAPER The printer is out of paper Replace the roll Press to clear the message PRICE OVERFLOW The value of the transaction or the subtotal exceeds 9999 99 If you are using an op...

Page 232: ...has no spare memory WEIGHT BELOW MIN You are trying to complete a transaction with no goods on the machine or the goods weigh less than the minimum permitted ZERO TOTAL PRICE Total price is zero If you are using an open PLU check that you have entered the unit price ...

Page 233: ...n and the reference for the scroll message has been assigned correctly No barcode Ensure you have programmed the correct assignments Function key does not operate Function not configured Contact Avery Berkel Cannot print continuous labels Ensure that Continuous is selected for Label Type Machine not at zero Ensure that there are no goods on the weigh plate Check that no food has accumulated on or ...

Page 234: ... is known to be working You have followed the correct procedure for the operation you are trying to perform You have looked up any error message to see if it is a situation you can resolve for yourself A v e r y B e r k e l Should the machine still fail to operate correctly contact Avery Berkel for expert advice and prompt attention ...

Page 235: ...IM series User Instructions 236 Appendix Contents 17 1 Extended character sets page 237 17 2 Supported AI codes page 241 17 3 Substitution codes page 242 17 4 Nutrient facts page 250 17 ...

Page 236: ...he character Æ To determine the code for the character you require Read the number in the left hand column of the row 112 then add the number in the top row of the column 11 This gives you the code for Æ 123 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 000 LF FONT CLF 016 032 SP 048 0 1 2 3 4 5 6 7 8 9 064 A B C D E F G H I J K L M N O 080 P Q R S T U V W X Y Z Ä Ö Å Ü Ø 096 a b c d e f g h i j k l m n o...

Page 237: ...require Read the number in the left hand column of the row 080 then add the number in the top row of the column 7 This gives you the code for Y 087 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 000 LF FONT CLF 016 032 SP 048 0 1 2 3 4 5 6 7 8 9 064 080 096 112 128 144 160 176 192 208 224 240 A B 1 3 5 7 9 A C E I K M O Q C D S F G J L Q 0 2 4 6 8 B D F J L N P R R S T U V W g ...

Page 238: ...umn of the row 144 then add the number in the top row of the column 7 This gives you the code for 151 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 000 TAB LF CLF CNLF 016 FONT 032 SP 048 0 1 2 3 4 5 6 7 8 9 064 A B C D E F G H I J K L M N O 080 P Q R S T U V W X Y Z Ä Ö Å Ü Ø 096 a b C d e f g h i j k l m n O 112 p q r S t u v w x y z Æ ƒ 128 144 160 a 176 p _ c o s 192 μ 208 _ 224 ƒ 240 ...

Page 239: ... end ê 210 reh end ë 52 4 105 Teh Marbuta ì 158 sheen init í 211 zain end î 53 5 106 Teh ï 159 sheen mid ð 212 waw end ñ 54 6 107 Theh ò 160 sheen end ó 213 Alef maksura end ô 55 7 108 Jeem õ 161 sad init ö 214 a 56 8 109 Hah 162 sad mid ø 215 b 57 9 110 Khah ù 163 sad end ú 216 c 58 111 Dal û 164 dad init ü 217 d 59 ý 112 Thal þ 165 dad mid ÿ 218 e 60 113 Reh έ 166 dad end ξ 219 f 61 114 Zain ί 1...

Page 240: ...AI codes 241 IM series User Instructions Appendix 17 2 Supported AI codes AI EAN128 only Carcass Code 00 01 A 10 0 15 17 251 I 422 1 423 2 424 3 425 E 426 J 950 Z 953 Q 3103 W 3303 3902 P 7030 K0 3 9 7031 K1 A E 8005 ...

Page 241: ...ive the required amount of detail The number of levels supported by the software is four For each class division etc you can include a parameter to specify a particular reference In the table of codes a parameter is indicated by the characters pp where pp is a numerical value Each code string requires the start characters and closing characters The closing characters are entered automatically when...

Page 242: ...Measure size With units 1 2 2 2 Std Measure size units only 1 2 2 3 Servings per container 1 2 3 C Amount nutrient per serving measure No units nutrient number 1 2 4 pp 1 Amount nutrient per serving measure With units nutrient number 1 2 4 pp 2 Amount nutrient per serving measure units only nutrient number 1 2 4 pp 3 Amount nutrient per std measure No units nutrient number 1 2 5 pp 1 Amount nutrie...

Page 243: ...std measure RDA nutri data ref 1 5 pp 6 Traceability Trace lot num 2 1 0 or I 10 or 251 Trace slaughter ref 2 16 0 4 7030 Trace slaughter num 2 3 9 Trace cutting ref 2 4 5 Trace cutting num 2 5 A Trace origin 2 1 2 23 2 1 2 423 Trace origin 2 2 2 23 2 2 2 423 Trace origin 2 3 2 23 2 3 2 423 Trace origin 2 4 2 23 2 4 2 423 Trace origin 2 5 2 23 2 5 2 423 Trace origin 4 1 2 23 4 1 E 425 Trace origin...

Page 244: ...4 6 A 425 Cutting Number 7 2 24 7 A 425 Cutting Number 8 2 24 8 A 425 Cutting Number 9 2 24 9 A 425 Trace breed of Father 2 7 1 T Trace breed of Mother 2 7 2 U Trace breed if mixed 2 7 3 V Trace date 1 2 8 1 6 Trace date 2 2 8 2 7 Trace date 3 2 8 3 8 8 Trace species 2 9 L Trace text 3 2 10 B Trace category 2 11 W Trace type 2 12 Y Trace scheme license 2 13 Q 953 Trace Custom Scheme Data 2 14 Z Tr...

Page 245: ...4 Z2 Time format 3 4 5 Z3 Key tracker 4 6 K Promotions Price with promo 5 1 N 3902 Price without promo 5 2 G Promo saving 5 3 S Promo amount free 5 4 F Unit or item price 5 5 8005 PLU batch start date 5 6 1 PS PLU batch end date 5 6 2 PE PLU batch text 5 6 3 PT Promo batch start date batch number 5 6 4 pp PSpp Promo batch end date batch number 5 6 5 pp PEpp Promo batch text batch number 5 6 6 pp P...

Page 246: ...4 6 5 5 PLU GTIN 6 7 Miscellaneous Messages Message machine 7 1 M Message code key 7 2 H Message sales sales message number 7 3 pp Rpp Barcode format text barcode format number 7 4 pp Network Details Network machine ID 8 1 MCID Network network ID 8 2 NTID Cooking and Points Points per lb or kg 9 1 ppp Cooking time minutes per lb or kg 9 2 ppp 1 ppp Transaction Gross weight 10 1 1 3303 Net weight 1...

Page 247: ...he system will prompt for a division within that class and subsequently for the section Press Enter to confirm each selection To enter a parameter just type in the value and the system will insert the When all the codes and parameters have been entered the system will automatically add the closing characters Receipt Receipt sequence number 11 1 Miscellaneous Numbers Label consecutive number 13 1 S...

Page 248: ...Defs 2 Nutri Data Texts Enter Text Type in text required and 1 Nutri Auto gen 1_5 Nutrients 1_1 1 Select Nutrient 1 Type in parameter value eg 21 is entered automatically Nutrient Name 1_1 21_1 Type in parameter value is entered automatically Misc Numbers 13 Nutrient RDA 1_1 21_2 1 Nutrient Edit 2 Nutrient Reset Nutrients 1 If no text has previously been entered you will see the message Enter Text...

Page 249: ...ine You can add to or edit these as required Ref Nutrient name RDA Units of measure Decimal places 1 Energy 10 400 kJ 0 2 Energy 2 500 kcal 0 3 Protein 60 g 0 4 Fibre 30 g 0 5 Total Fat 80 g 0 6 Saturated Fat 25 g 0 7 Cals from fat 0 kcal 0 8 Cholesterol 300 mg 0 9 Sodium 500 mg 0 10 Carbohydrates 375 g 0 11 Sugars 0 g 0 12 Vitamin A 800 µg 0 13 Vitamin B1 1 4 mg 1 14 Vitamin B2 1 6 mg 1 15 Vitami...

Page 250: ... nutri data 1 4 Serv RDA 1 5 1 5 Column headed with Serv RDA showing the percentage of the recommended daily allowance that will be satisfied by eating a serving of this product This achieved using the auto gen feature based on the nutrients listed in nutri data 1 5 Std Meas RDA 1 5 1 6 Column headed with Std Meas RDA showing the percentage of the recommended daily allowance that will be satisfied...

Page 251: ... This text inserts the percentage RDA for carbohydrates satisfied by a serving of this product 43 1 2 4 4 2 This text inserts fibre per serving with units 44 1 3 1 4 This text inserts the percentage RDA for fibre satisfied by a serving of this product 45 1 2 4 11 2 This text inserts sugar per serving with units 46 1 2 4 3 2 This text inserts protein per serving with units 47 1 3 1 12 This text ins...

Page 252: ...26 float 126 paid out 126 pick up 126 Clear key 19 Communications advanced set up 224 auto configure 214 backup server 217 compatibility 212 data clone 225 local mode 220 machine ID 215 network map 216 Connecting the scale 16 D Data backup 227 dumping loading data 227 label formats 228 machine data 228 PLU file 228 system data 227 Data tables discount rates 36 payment tables payment name 39 paymen...

Page 253: ... 73 operating modes 73 76 self service machines 73 Machineprogramming creating messages store name 50 N Network dump 222 Network map 216 network faults 219 Networks 212 auto configure 214 nonweighed labels 136 counter mode 136 pre pack mode 136 O Operating modes 213 Operator details operator name 53 operator PIN 53 security levels 54 status 54 training mode 54 Override key 19 P Peel off 70 PLUs 81...

Page 254: ...3 54 95 frequent shopper 92 price 91 weight or items free 93 R Receipt Mode displaying the customer s change 117 receipt mode counter receipt 117 displaying the operator subtotal 117 printing a receipt 117 reopening receipts 119 sales receipt 117 Refunds 127 Report setup 192 amount entry 192 cash report 192 memory 192 Returning products 131 printer disable 132 S Sales discount 124 Scanning counter...

Page 255: ... message 177 code data 173 counter service 189 creating messages 176 custom barcode 178 cutting reference 176 data name 173 format 169 machine setup 182 mandatory information 168 non preset mode 169 origin messages 176 panel format 182 pre pack operation 186 printing information 172 programming tables 176 scheme date limit 170 label only label receipt 170 prepack counter 170 wastage 170 weight lim...

Page 256: ...Avery Berkel a division of ITW Ltd Foundry Lane Smethwick West Midlands England B67 9DF Tel 44 0 870 903 2000 Email info averyberkel com www averyberkel com ...

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