Configuring the MESSAGES button
.................................................................................. 34
Chapter 4: Hunt group mailbox configuration
..................................................................... 36
................................................................................................. 38
Hunt Group Message Waiting Indication
.................................................................................. 39
Configuring Hunt Group Mailbox Message Waiting Indication
.............................................. 40
Message Waiting Indication access methods
..................................................................... 41
.......................................................................................... 41
............................................................................................. 42
Recording announcements using short codes
.................................................................... 43
Chapter 5: Auto attendant configuration
.............................................................................. 44
Auto Attendant General Settings
....................................................................................... 46
Auto-Attendant Action Settings
......................................................................................... 47
Routing incoming calls to an auto attendant
............................................................................. 49
Transferring calls to an auto attendant
.................................................................................... 50
Using an auto attendant to access voicemail
........................................................................... 53
Using pre-recorded names, greetings and announcements
....................................................... 56
........................................................................................... 57
Transferring Recordings to Embedded Voicemail
............................................................... 58
Configuring an Auto Attendant to use a greeting file
........................................................... 58
............................................................................................ 62
Chapter 7: Mailbox Maintenance
........................................................................................... 65
Viewing the Embedded Voicemail Files
................................................................................... 65
............................................................................................. 66
Monitoring Embedded Voicemail housekeeping
....................................................................... 67
Contents
September 2020
Embedded Voicemail Installation
6