Chapter 2: Installing Embedded Voicemail
Embedded voicemail is the default voicemail used by new or defaulted IP500 V2 and IP500 V2A
systems. It uses the System SD card installed in the control unit for prompts and for voicemail
storage. However, additional configuration may be required for specific features and for systems that
are upgraded to a new release of IP Office software.
Related links
Embedded Voicemail task worksheet
on page 13
Checking and Uploading Prompts
on page 14
Configuring Embedded Voicemail
on page 16
on page 17
on page 19
Embedded Voicemail task worksheet
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Section
Description
1.
on page 14
A set of prompts are provided on Embedded
Voicemail memory cards supplied by Avaya.
However these may not match the full set of
prompts required for new features in your
systems installed version of IP Office.
2.
Configuring Embedded Voicemail
on
page 16
Set the IP Office to use Embedded Voicemail
and set the maximum record time for
messages, greetings and prompts.
3.
Configure the personal settings for individual
users.
4.
Hunt group mailbox configuration
on page 36
Configure the settings for any hunt groups
where voicemail is required. This includes
configuring message waiting indication and
mailbox access which are not enabled by
default.
5.
on page 44
Setup any required auto attendant services
and associate them with incoming call routes.
September 2020
Embedded Voicemail Installation
13
