Hunt group voicemail settings
Name
Description
Voicemail Code
Default = Blank, Range = 0 (no code) to 15 digits.
This field can be used to set a mailbox access code. That code must then be
entered by anyone attempting to retrieve messages from the mailbox. If remote
access is attempted to a mailbox that has no voicemail code set, the
prompt, “Remote access is not configured on this mailbox” is played.
The mailbox user can change the code by dialing
*04
after having entered the
mailbox.
Some rules apply to the voicemail code when the minimum password length is
set to a value other than none. The voicemail code cannot be:
• the same as the extension number
• the same as the previous one
• consecutive digits
• a single repeated digit
• a code with fewer digits than the minimum password length
Voicemail On
Default = On.
When on, calls to the hunt group's number will divert to voicemail if all available
group members are busy or do not answer within the group's set allocated
answer interval. Note that selecting
Off
does not disable use of the user's
mailbox. Messages can still be forward to their mailbox. The mailbox can also
still be accessed to collect messages.
Voicemail Answer Time
(secs)
Default = 45 seconds, Range = 1 to 99999 seconds.
This setting sets how long a call should be presented to a hunt group and its
overflow groups, if set, before going to voicemail. When exceeded, the call
goes to voicemail (if available) regardless of any announcements, overflow, or
queuing. If set to
Off
, voicemail is used when all available members of the hunt
group have been alerted for the No Answer Time.
Voicemail Email
Default = Blank (No voicemail email features).
This field is used to set the user or group email address used for voicemail
email operation. When an address is entered, additional Voicemail Email
controls described below are selectable.
Voicemail Email
Default = Off.
If an email address is entered for the user or group, the
Off
,
Copy
,
Forward
,
and
Alert
options become selectable. These options control the mode of
automatic voicemail email operation provided by the voicemail server
whenever the voicemail mailbox receives a new voicemail message.
Off
If set to
Off
, none of the options below are used for automatic voicemail email.
Users can also select this mode by dialing
*03
from their extension.
Table continues…
Hunt group mailbox configuration
September 2020
Embedded Voicemail Installation
38
