Avaya Communication Manager IP DECT Installation, Administration And Maintenance Manual Download Page 1

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Avaya Communication Manager

Avaya IP DECT Installation,
Administration, and Maintenance

16-601625

Issue 1

August 2006

Summary of Contents for Communication Manager IP DECT

Page 1: ...Avaya Communication Manager Avaya IP DECT Installation Administration and Maintenance 16 601625 Issue 1 August 2006...

Page 2: ...extent made by the Customer or End User Link disclaimer Avaya Inc is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation and Avaya d...

Page 3: ...s 22 Chapter 3 Installation and Configuration 23 Avaya IP DECT system start up 23 Startup of the IP DECT base stations 23 Booting Overview 24 Startup of Avaya IP DECT Mobility Manager 24 ADMM in IP DE...

Page 4: ...ity Manager 37 Service Login procedure 38 Licensing 40 Definition of the License IP DECT base stations 40 Get and add the License Key and PARK number 41 System 42 System settings 42 Rebooting the ADMM...

Page 5: ...Manual Update of the IP DECT base station Booter 80 Static local configuration 80 Checking the local configuration 80 Removing the local configuration 81 Avaya 3701 Firmware 81 Checking the Avaya 370...

Page 6: ...T System 98 Appendix A Appendix 103 Supported Codecs and Codec negotiation 103 MIB II 104 system 1 104 interfaces 2 105 at 3 108 ip 4 108 icmp 5 113 tcp 6 115 udp 7 117 egp 8 118 cmot 9 118 transmissi...

Page 7: ...rential Pulse Code Modulation CM Communication Manager DECT Digital Enhanced Cordless Telecommunication DHCP Dynamic Host Configuration Protocol DSP Digital Signal Processor GAP Generic Access Profile...

Page 8: ...ion power of 10 mW GAP Generic Access Profile GAP is the abbreviation for Generic Access Profile The GAP standard ETS 300 444 is based on the same technology as DECT but is limited to the most importa...

Page 9: ...web org ietf mibs index html sel IETF 9 Avaya 3711 User Guide 10 Avaya 3701 User Guide 11 Avaya IP Telephone LAN Administrators Guide IPEI International Portable Equipment Identity 13 digit identifica...

Page 10: ...Overview 10 Avaya IP DECT Installation Administration and Maintenance...

Page 11: ...M management interface for IP DECT Solution which runs on either one of the IP DECT Base stations or on a dedicated LINUX server The following pictures give a graphical overview of the architecture of...

Page 12: ...DECT base station to communicate directly with all other IP DECT base stations in the system Each IP DECT base station only needs to be able to communicate with the next IP DECT base station in the ch...

Page 13: ...323 DECT GAP media stream management manages synch over air functions between IP DECT base stations facilitates system configuration modifications provides additional services e g Corporate Directory...

Page 14: ...e between the ADMM and the IP DECT base station that has a connection to the DECT handset known as the primary IP DECT base station a Real Time Protocol RTP Real Time Control Protocol RTCP connection...

Page 15: ...the same IP DECT base station will loop back within the IP DECT base station if no Media gateway is involved So the call will not pass through to the local area network LAN Although the voice packets...

Page 16: ...ts the hand over process The media stream from the IP Phone cannot move to the secondary IP DECT base station so the primary IP DECT base station uses the LAN to direct the voice to the secondary IP D...

Page 17: ...DECT base stations is necessary The IP DECT base stations are synchronised over the air interface During start up one IP DECT base station will be the first which transmits a signal on the air The oth...

Page 18: ...not in synch no calls can be established using this IP DECT base station If a IP DECT base station loses the synchronisation the IP DECT base station does not accept new calls Busy Bit There is a del...

Page 19: ...e If the Initial Master does not start up another IP DECT base station will be chosen by the ADMM Only unfavourable setups without redundant synchronisation paths can cause problems Sometimes IP DECT...

Page 20: ...the hand over has been completed the IP DECT base station will then lower its Busy Bit When ever the busy state is announced a log entry is made to the system logs If the announcement of Busy raises...

Page 21: ...be an License IP DECT base station independently where the IP DECT base station is located The number of IP DECT base station MAC addresses encoded in the license depends on the size of the DECT inst...

Page 22: ...ing on a IP DECT base station up to 256 IP DECT base stations can be controlled up to 400 handsets are handled up to 100 handsets can be active simultaneously It is possible to deactivate the DECT par...

Page 23: ...t up Startup of the IP DECT base stations For booting an IP DECT base station there must at least a TFTP Server on the attached network to load the application software The essential network settings...

Page 24: ...ng the application image the IP DECT base station checks the local network settings in his internal flash memory once again When no settings are available or they are disabled it starts a DHCP client...

Page 25: ...6 rpm To ugrade the ADMM by a new version type rpm U omm_avaya version date i586 rpm To delete the ADMM installation type rpm e omm_avaya If you like to verify the installation type rpm qi omm_avaya A...

Page 26: ...ADMM configuration remove the OMM_CONFIG_FILE default etc omm_conf txt Booter Booter versions This documentation referring to IP DECT for Avaya is written for the Booter SW 3 2 x But note in test inst...

Page 27: ...option 224 code 224 Public option 225 code 225 Public option 226 code 226 DHCP OFFER Mandatory options The DHCP client selects the DHCP server according to the following rules One of the public optio...

Page 28: ...cal configuration from the OpenMobility Configurator tool TFTP client The TFTP client will download the application image from the TFTP server Both TFTP server and the name of the application image ar...

Page 29: ...anges The booter update of booters with major release number change will be performed automatically when the DHCP client in the application receives an DHCP OFFER with the public option 254 with a val...

Page 30: ...code for the domain name server option is 6 The minimum length for this option is 4 octets and the length MUST always be a multiple of 4 Code Len Address 1 Address 2 6 n a1 a2 a3 a4 a1 a2 DHCP Option...

Page 31: ...oter TFTP RED flashing 2 5 Hz Download the application image Application DHCP ORANGE on Launch DHCP request and wait for DHCP reply Application init GREEN flashing 0 5 Hz IP DECT base station initiali...

Page 32: ...TFTP File download LED red flashing 2 5 Hz DHCP wait for reply LED red flashing 0 5 Hz DHCP no answer offer not o k TFTP failed Connection attempt to OMM failed Failure i e connection to OMM lost Fai...

Page 33: ...base station The parameters configurable via the OM Configurator comply with the DHCP option please see section Avaya IP DECT system start up on page 23 for details If local static configuration has b...

Page 34: ...verified at the IP DECT base station using the telnet interface please see section Static local configuration on page 80 It is also be possible to reset all data at the IP DECT base station please see...

Page 35: ...IP DECT base stations IP DECT base stations are not be able to support VLAN ID 0 as described later in this section see Why not VLAN ID 0 on page 36 Any other valid VLAN ID can be configured If 802 1...

Page 36: ...t switch port to which the IP DECT base station is connected must be configured to accept 802 1Q tagging for this to work and the switch must interpret VLAN ID 0 as the port native VLAN ID per the IEE...

Page 37: ...back automatically to untagged frames native VLAN Local configuration of the IP DECT base stations The OM Configurator has to be member of the native VAN for the 1st configuration later on within the...

Page 38: ...default username is craft and the default password is crftpw The connection will automatically be dropped if the maintainer installer stays connected for 5 minutes without any activity After login th...

Page 39: ...tration of the License options If no user action takes place the ADMM logs out the user after 5 minutes To logout from the system click at Logout Note Note If the browser is closed without logging out...

Page 40: ...configuration of the IP DECT system the license is missing and a warning occurs Definition of the License IP DECT base stations The License IP DECT base stations have to be defined in that manner as...

Page 41: ...next picture Get and add the License Key and PARK number The second step is to go to the DeTeWe Website and enter the serial number generated by the first step along with a TAN from you documentation...

Page 42: ...stem page The Avaya DECT Mobility Manager and the IP DECT base stations are capable of propagating syslog messages conforming to RFC 3164 This feature together with the IP address of a host collecting...

Page 43: ...n This will be done in the following cases Subscribing at the ADMM Entering the network again after the DECT signal was lost Power on Silent Charging feature is active at the phone and the phone is ta...

Page 44: ...igation menu and then select Reboot There is also the option to reset the configuration User Account Initially the Avaya IP DECT Mobility Manager service is accessible via a build in user account only...

Page 45: ...n the Avaya DECT Mobility Manager provides all available time zones They are set per default with their known daylight savings time rules adjusted to the Universal Coordinated Time UTC The difference...

Page 46: ...and allow a SNMP management system such as HP Open View to manage this network All agents are configured in a central place IP DECT base station dependent parameters like sysLocation and sysName are...

Page 47: ...r being re configured Decoding SNMP messages with your network management system or MIB browser always requires the publicly available IETF MIB definitions which can be downloaded from http www simple...

Page 48: ...data is persistent against resets Changing the SNMP configuration forces all agents to be reconfigured The agent does not support MIB II write access SNMPv2 MIB read write access NET SNMP MIB read wr...

Page 49: ...T base station and the IP Trunks which have to be used to communicate with the Avaya communication server At least one region has to be administered before an IP DECT base station or IP trunk can be a...

Page 50: ...station Configuration All configured IP DECT base stations are listed in tables grouped to clusters by its topographic relations The IP DECT base stations are sorted by their ethernet addresses To ens...

Page 51: ...e a IP DECT base station can be added the associated IP region has to be already configured Note Note Adding a new IP Trunk to the system requires an IP Region to be configured first The same popup wi...

Page 52: ...phase should usually last only for a few seconds after starting up the IP DECT base station or the ADMM If this state lasts longer this is an indication for a hardware or network failure Searching Th...

Page 53: ...s the current IP address of an IP DECT base station IP Trunks An IP Trunk defines a communication relation between an ADMM and an Avaya communication server for H 323 signaling IP Trunks can be added...

Page 54: ...s Communication Server Signalling Port Note Note Adding a new IP Trunk to the system requires an IP Region to be configured first The same popup window could be opened for an existing IP Trunk by pres...

Page 55: ...t up into sub lists containing up to 100 handsets The user can move back and forth in steps of 100 handsets Because the browser function can not be used to search for a certain handset in all sub list...

Page 56: ...rence is the delete subscription checkbox If this option is selected the telephone will be unsubscribed Note Note The Authentication Code can only be changed if the telephone is not subscribed The tel...

Page 57: ...1 August 2006 57 If the user wants to find a certain handset then the search function can be used A click on the Search button provides the following pop up window The user can enter the handsets s nu...

Page 58: ...the ADMM s database whose number and IPEI match both otherwise the search fails If a handset with the specified number and or IPEI was found then a list is displayed which has the found handset as th...

Page 59: ...59 System Features Voice Mail The Voice Mail number can be administered on ADMM which will be common for all subscribed DECT users In case the Voice Mail number should be different for the DECT users...

Page 60: ...gured by the ADMM For each menu item to be presented to the user set the active flag For each menu item NOT to be presented to the user clear the active flag The active flag can only be set if the Fea...

Page 61: ...itute the result is 4492 The digit treatment takes place before the number will be transmitted to the handset menu Value ranges and limits Up to 128 entries if ADMM is running on a IP DECT base statio...

Page 62: ...tion and Maintenance In case of none the feature is inactive and no item for the corporate directory is displayed in the telephone menu LDAP based Corporate Directory The fields for TFTP based Corpora...

Page 63: ...quested by the LDAP Server Otherwise an anonymous bind takes place Please note the ADMM supports LDAP simple bind Search Attribute Searches will be done for one of the following attributes Name1 sn de...

Page 64: ...P Address Server Port default 69 Internal List Path and file sequence of up to 127 characters default nasystem user_list2 The entries in the file look like Percy 201 Percy Sudden This is the User Name...

Page 65: ...and one menu item which allows the user to enter an URL WML is enabled by WML Active flag to activate deactivate the feature and the item in the telephone menu default inactive Each pre configured URL...

Page 66: ...Installation and Configuration 66 Avaya IP DECT Installation Administration and Maintenance...

Page 67: ...tem is in survivable mode DECT operation is not available for such ACM site where LSP takes over the control no CLAN available for the IP trunk connectivity for such site For IP DECT users the same fe...

Page 68: ...annel Selection 100 X Mobility Wireless Type DECT Supplementary Service Protocol a Network Call Transfer n T303 Timer sec 10 Near end Node Name aled CLAN_01 Far end Node Name IP_DECT_01 Near end Liste...

Page 69: ...l Alert n Maintenance Tests y Data Restriction n NCA TSC Trunk Member 1 Send Name y Send Calling Number y Used for DCS n Send EMU Visitor CPN n Suppress Outpulsing y Format private UUI IE Treatment se...

Page 70: ...isplay Module y Message Waiting Type ICON Display Language english Length of Display 16x2 Mobility Trunk Group 100 Calls Allowed all Configuration Set CELL PHONE NUMBER MAPPING Dial Prefix Cell Phone...

Page 71: ...ust 2006 71 STATION Headset n Speaker n Mounting d Floor Cord Length 0 Building Set Color ABBREVIATED DIALING List1 List2 List3 HOT LINE DESTINATION Abbreviated Dialing List Number From above 1 2 or 3...

Page 72: ...Avaya Communication Manager 72 Avaya IP DECT Installation Administration and Maintenance...

Page 73: ...ss a WML site with few key strokes 1 Long press of the Menu soft key 2 Select WML Portal 3 Press OK Now you can navigate within the pre configured URLs see Digit Treatment on page 61 or select the use...

Page 74: ...Just press the T down part of the key With the S up part you have access to the local phone book Now you can navigate within the phonebook It may be LDAP or TFTP based depending on the settings done b...

Page 75: ...ss OK If you are sure about the user number 9 Press OK or off hook key the party will be called Otherwise press ESC to return to the next lower menu level to select another entry TFTP based Corporate...

Page 76: ...n not be handled on those GAP phones But typical GAP functions in combination with local functions provided by the phone should be used to find a workaround The idea for the Message Waiting Indication...

Page 77: ...g call indication from the voice mail party and a new call log entry The user is able to call back to the voice mail for retrieving the voice message This is done by the ADMM when the handset is not i...

Page 78: ...o fill up the SETUP message Administration state for any 20DT telephone handset to switch on and off the Message Waiting Indication feature Optional value for the refreshing cycle 0 60 minutes default...

Page 79: ...tion booter using the telnet interface of an IP DECT base station Check the booter version to determine whether an update is required to overcome any user issues or to enhance the functionality 1 Star...

Page 80: ...gin iprfp and password crftpw 3 Enter flash_update 4 Enter flash_update a second time because of the two booter images Static local configuration Checking the local configuration You can display the l...

Page 81: ...rd avaya12 3 Enter local_db c All local network settings are removed Avaya 3701 Firmware Checking the Avaya 3701 Firmware Version You can display the version information of the Avaya 3701 with few key...

Page 82: ...connect the plug in power supply unit to the download adapter Then connect the unit to the mains The download apertures in the handset are in the battery compartment underneath the middle battery If...

Page 83: ...Avaya 3701 Firmware Issue 1 August 2006 83 Select the COM port to which you have connected the download adapter...

Page 84: ...Maintenance 84 Avaya IP DECT Installation Administration and Maintenance Specify whether or not the update procedure should be logged...

Page 85: ...and diagnostic All of the following features can be enabled by pressing Menu and typing R 76 Avaya 3711 Auto Call Test Mode You can put the Avaya 3711 in the auto call test mode with few keystrokes I...

Page 86: ...o answer test mode with few keystrokes In this mode the phone will answer incoming calls automatically You can use this feature together this phones in the auto call test mode for test purposes This m...

Page 87: ...witch the phone off and on again The following display is shown on the Avaya 3711 The telephone is actually connected to IP DECT base station with the number 02 Also visible IP DECT base stations are...

Page 88: ...OK 5 Enter the new PIN 6 Press OK 7 Enter the new PIN again 8 Press OK Avaya 3711 Firmware Checking the Avaya 3711 Firmware Version You can display the version information of the Avaya 3711 with few k...

Page 89: ...vaya 3711 Firmware Issue 1 August 2006 89 Upgrading the Avaya 3711 Firmware Connect Avaya 3711 to your PC s serial interface via an specific download cable and start the installer program from your PC...

Page 90: ...Maintenance 90 Avaya IP DECT Installation Administration and Maintenance If the Avaya 3711 is connected the following mask appears...

Page 91: ...Avaya 3711 Firmware Issue 1 August 2006 91 If the connected Avaya 3711 is identified by the Installer the Avaya 3711 is switched off...

Page 92: ...has to be planned a sufficient distribution of the IP DECT base stations is necessary which fulfill the requirement of a reliable synchronization and connectivity to the IP DECT handsets The Site Surv...

Page 93: ...se stations are capable of propagating syslog messages conforming to RFC 3164 This feature together with the IP address of a host collecting these messages can be configured Syslog has to be enabled b...

Page 94: ...d to increase the level for diagnostic reasons it can be done via telnet user shell by increasing the SPY level of subsystems see Telnet user shell on page 94 This should be only used by the support o...

Page 95: ...shell 172 030 111 232 help arp show arp table console_off disable console on local terminal console_on enable console on local terminal dmesg print the kernel ring buffer flash show flash info flash_u...

Page 96: ...ion because it can harm the system operation IP RFP console commands heap shows heap buffer statistics help Displays Command Help Table lec adjust linear echo canceler parameters media display state o...

Page 97: ...peration SNMP In order to manage a large network of IP DECT base stations offers a SNMP agent in each IP DECT base station The SNMP agent responds to SNMPv1 and SNMPv2c read requests for the standard...

Page 98: ...e station statistics data either for a single IP DECT base station or for all IP DECT base stations Display of DECT central data of the Avaya IP DECT system The DECT Monitor program can only be used w...

Page 99: ...the trace option Transaction establish release is activated the ADMM will deliver all existing transactions Following this the ADMM system delivers the desired trace data The user can either communic...

Page 100: ...the log file provided that this is open The following colour scheme is used for display of the IP DECT base station in the RFP table RFP grey blue IP DECT base station is not active not connected or...

Page 101: ...ue 1 August 2006 101 There are several optional child windows selectable They are all listed below and give some more information about the Avaya IP DECT systems Mostly they are statistics and for int...

Page 102: ...Maintenance 102 Avaya IP DECT Installation Administration and Maintenance...

Page 103: ...t s own openLogicalChannel signal with the same codec and SilenceSuppression bit H 245 H 225 0 LogicalChannelParameters received from the CM OpenLogicalChannel CM ADMM openLogicalChannel ADMM CM G 711...

Page 104: ...orking software It is mandatory that this only contain printable ASCII characters sysObjectID 2 The vendor s authoritative identification of the network management subsystem contained in the entity sy...

Page 105: ...sub network e g bridges 3 internet e g supports the IP 4 end to end e g supports the TCP 7 applications e g supports the SMTP For systems including OSI protocols layers 5 and 6 may also be counted in...

Page 106: ...the protocol stack other 1 none of the following regular1822 2 hdh1822 3 ddn x25 4 rfc877 x25 5 ethernet csmacd 6 iso88023 csmacd 7 iso88024 tokenBus 8 iso88025 tokenRing 9 iso88026 man 10 starLan 11...

Page 107: ...te If the current state was entered prior to the last re initialisation of the local network management subsystem then this object contains a zero value ifInOctets 10 The total number of octets receiv...

Page 108: ...output packet queue in packets ifSpecific 22 A reference to MIB definitions specific to the particular media being used to realise the interface For example if the interface is realized by an ethernet...

Page 109: ...hich an attempt was made to find a route to forward them to that final destination In entities which do not act as IP Gateways this counter will include only those packets which were Source Routed via...

Page 110: ...r of IP datagrams that have been discarded because they needed to be fragmented at this entity but could not be e g because their Don t Fragment flag was set ipFragCreates 19 The number of IP datagram...

Page 111: ...be reached The interface identified by a particular value of this index is the same interface as identified by the same value of ifIndex ipRouteMetric1 3 The primary routing metric for this route The...

Page 112: ...dated or otherwise determined to be correct Note that no semantics of too old can be implied except through knowledge of the routing protocol by which the route was learned ipRouteMask 11 Indicate the...

Page 113: ...dependent physical address ipNetToMediaType 4 The type of mapping other 1 none of the following invalid 2 an invalidated mapping dynamic 3 static 4 Setting this object to the value invalid 2 has the e...

Page 114: ...mpInEchoReps 9 The number of ICMP Echo Reply messages received icmpInTimestamps 10 The number of ICMP Timestamp request messages received icmpInTimestampReps 11 The number of ICMP Timestamp Reply mess...

Page 115: ...Reply messages sent tcp 6 Implementation of the TCP group is mandatory for all systems that implement the TCP protocol Note that instances of object types that represent information about a particula...

Page 116: ...state from either the SYN SENT state or the SYN RCVD state plus the number of times TCP connections have made a direct transition to the LISTEN state from the SYN RCVD state tcpEstabResets 8 The numbe...

Page 117: ...pInErrs 14 The total number of segments received in error e g bad TCP checksums tcpOutRsts 15 The number of TCP segments sent containing the RST flag udp 7 Implementation of the UDP group is mandatory...

Page 118: ...a underlying each interface on a system the corresponding portion of the Transmission group is mandatory for that system When Internet standard definitions for managing transmission media are defined...

Page 119: ...number of SNMP PDUs delivered to the SNMP protocol entity which represented an SNMP operation which was not allowed by the SNMP community named in the PDU snmpInASNParseErrs 6 The total number of ASN...

Page 120: ...ccepted and processed by the SNMP protocol entity snmpInGetResponses 18 The total number of SNMP Get Response PDUs which have been accepted and processed by the SNMP protocol entity snmpInTraps 19 The...

Page 121: ...n generated by the SNMP protocol entity snmpEnableAuthTraps 30 Indicates whether the SNMP agent process is configured to generate authentication failure traps WML Tags and Attributes supported The ADM...

Page 122: ...ed by the 4610 4620 Supported by ADMM Avaya 3711 a accesskey href title Yes No Yes Yes Yes No Yes Yes access No No anchor Title Yes Yes Yes Yes b No No big No No br Yes Yes card newcontext onenterback...

Page 123: ...tyok format maxlength name size tabindex title type value Yes Yes Yes Yes Yes No No Yes Yes Yes Yes Yes Yes Yes Yes No No Yes Yes Yes meta No No noop Yes No onevent Yes Yes optgroup Title Yes Yes No N...

Page 124: ...es Yes setvar name value Yes Yes Yes Yes Yes Yes small No No strong No No table No No td No No template onenterbackward onenterforward ontimer Yes Yes Yes Yes Yes Yes Yes Yes timer name value Yes Yes...

Page 125: ...123 application syslog 514 like configured application TFTP 64000 69 random 64000 application ADMM RFP protocol 64000 16321 16321 64000 16321 64000 64000 16321 application H323 based XMobile ADMM ini...

Page 126: ...ost 8107 Linux server based ADMM only localhost random localhost random localhost 8107 Linux server based ADMM only application SNMP GET 161 client port client port 161 application SNMP Traps 64000 16...

Page 127: ...rights of Avaya or others Intellectual property related to this product including trademarks and registered to Lucent Technologies have been transferred or licensed to Avaya All trademarks identified...

Page 128: ...Appendix 128 Avaya IP DECT Installation Administration and Maintenance...

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