Before you begin
Shut down the server (Windows) software. Then remove the server from the switch and place it
on a static-resistant surface, with the component side facing up.
If you need to replace the entire 202i server, review
on page 81. Then
review the procedures to install the server and conduct diagnostic tests.
Removing the server from the switch
You must remove the server from the switch before you replace the following components:
• hard drive
• software feature key (dongle)
Equipment required
The following equipment is required for this procedure:
• antistatic mat
• antistatic wrist strap
To remove the server from the switch
1. Power down the server by unseating it from the back plane. Wait 15 seconds to
complete powering down, then remove the server.
For instructions, see the CallPilot Installation and Configuration Task List
NN44200-306.
2. Turn off the monitor.
3. Disconnect all the cables.
4. Open the lock latches at the top and bottom of the server.
5. Grip the faceplate, and then unseat the server from the switch. Wait 15 seconds,
and then remove the server.
6. Place the server on a clean, static-resistant surface.
Performing hardware maintenance and mechanical assembly
80 Avaya CallPilot 202i Server Maintenance and Diagnostics
December 2010