Avaya CallPilot 202i, Manual, Page: 65 / 92

Chapter 6: Using Avaya CallPilot
®
system
utilities
In this chapter
Overview on page 65
Diagnostics Tool on page 66
PEP Maintenance utility on page 68
Session Trace on page 68
System Monitor on page 73
Overview
The following table lists the Avaya CallPilot system utilities.
Utility Description
Diagnostics Tool Allows CallPilot startup diagnostics to be enabled or disabled (turned
on or off).
PEP Maintenance Displays a list of installed PEPs and enables PEP uninstall.
Session Trace Provides detailed information about the activity in a user's mailbox
and the state of the message waiting indicator (MWI).
System Monitor Displays the following information:
• the status of all CallPilot channels
• the status of all CallPilot services
Note:
This status is more accurate than the status the operating
system provides in the Services control panel.
• particulars about the CallPilot System, such as names, keycodes,
serial numbers, IP addresses, and system numbers
Avaya CallPilot 202i Server Maintenance and Diagnostics December 2010 65