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Auerswald COMpact 5200, Advanced Information

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COMpact 5200/5200R/5500R - Firmware V7.2 - Advanced Information V04 07/2018

Configuration Manager

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Summary of Contents for COMpact 5200

Page 1: ...Advanced Information PBX for Internet ISDN Analogue Telephony COMpact 5200 COMpact 5200R COMpact 5500R...

Page 2: ...28 Address Books 30 Alarm 31 Alarm Device 33 Exchange Line Authorisation Call Deblocker and Call Restrictor 34 Exchange Line Request 36 Exchange Line Transfer 38 Analogue Connection 40 Call Waiting 41...

Page 3: ...ing ISDN System Phones via the PBX Internal 62 Configuring ISDN System Phones Remotely via the External S 0 Port on the PBX Externally 64 Firmware Update 66 Distributing Firmware 67 Fixed Mobile Conve...

Page 4: ...for Automatic Upload onto a USB Memory Stick 112 Uploading the Configuration Automatically 113 Configuration Switchover 116 LAN TAPI 120 Installing TAPI driver TSP 122 Checking the Function of the LA...

Page 5: ...Operating Modes 155 Call Channel Reservation 159 Phone Number Display CLIP 160 Number Presentation 161 Call Forwarding 163 Call Forwarding for Subscribers 164 Call Forwarding for Groups 166 Call Forwa...

Page 6: ...mail Fax Boxes 195 Management Voice Mail Fax Function and Memory 196 Messagerie vocale 196 Operating and Querying a Voice Mailbox 198 Fax Box 201 Fax Transfer 203 VoIP 209 Configuring External Intern...

Page 7: ...d Accepting the Call Waiting Call 237 Outgoing Calls 238 Initiating an Internal Call 240 Initiating an External Call 241 Initiating an External Call with Calling Line Identity Restriction 241 Initiati...

Page 8: ...l 264 Toggling between Conversations 264 Ending One of the Two Calls 265 Connecting Both Communication Partners 266 Initiating Query Call to Third Subscriber 267 Transferring 270 Transferring with Ann...

Page 9: ...isturb 294 Automatic Reception 295 Baby Call Hotline 296 Call Through 297 Remote Configuration Releasing 298 Hook Flash Timing 299 Follow me 300 Call Deblocker Incoming 303 Call Allowance Account 304...

Page 10: ...PIN 327 Private Personalised Exchange Line Access 328 Project Assignment 329 Relay 330 Query and 3rd Call 333 Query and Transfer 335 Callback on Busy 337 Callback on No Reply 338 Call Forwarding for E...

Page 11: ...d identification 378 Acheminement des appels 379 Statut transferts d appels 379 Groupes 380 Mots de passe abonn suppl mentaires 380 Standard automatiques SVI 381 Fonction de messagerie vocale t l copi...

Page 12: ...ation du port 406 Settings Ports 406 Settings R seaux publics 410 Indicatif 411 Settings Exchange Line Request 411 Appels d urgence 416 Settings Emergency Calls 416 Connexions analogiques 421 Settings...

Page 13: ...ent des appels 551 Management Call Distribution 551 Settings Call Distribution 555 Transfert d appel 560 Settings Call Forwarding 560 Settings Abonn s Abo 563 Num ros de t l phone 564 Management Subsc...

Page 14: ...rofile Assignment 658 Propri t s 659 Settings Group Properties 659 Settings P riph riques 681 Bo tes de messagerie vocale t l copie 682 Management Voice Mail Fax Boxes 682 Management Profile 689 Setti...

Page 15: ...ment Relays Actuators 762 Settings Relays Actuators 764 URL d action 774 Management Action URL HTTP Request 774 Settings Action URL HTTP Request 780 Settings Calendriers 782 Configurations 783 Managem...

Page 16: ...tic Reception 808 Settings for Automatic Receptions 810 DISA Call Through 817 Settings Call Through 817 Textes CLIP 822 Settings CLIP Texts 822 Short Code Macros 824 Management Macro Short Code Number...

Page 17: ...anagement Music On Hold and Announcements 858 Settings for Music On Hold and Announcements 861 Heures de r veil 867 Settings for Wake Up Functions 867 Settings Donn es des utilisateurs 871 Donn es d a...

Page 18: ...ement Activation 938 Droits d acc s 940 Configuring Access Authorisation 940 Sauvegarde de donn es 941 Management Configuration Data 941 Mise jour Red marrage du firmware 947 Management Firmware Updat...

Page 19: ...r 1004 Management Logo 1008 Management Internationalisation 1009 Settings Internationalisation 1011 Messages syst me 1014 Settings System Message 1014 Logs 1020 Settings Logging 1020 Donn es de servic...

Page 20: ...anced Information V04 07 2018 Glossary 1035 Terminology 1036 A 1036 B 1037 C 1037 D 1039 E 1042 F 1043 G 1044 H 1044 I 1045 J 1047 L 1047 M 1048 N 1049 O 1050 P 1050 Q 1052 R 1053 S 1055 T 1059 U 1060...

Page 21: ...g and spread of the content even in parts is only permitted with our explicit permission Infringements will lead to claims for damages All rights reserved Microsoft and Windows are trademarks of the M...

Page 22: ...Alarm page 31 Alarm Device page 33 Exchange Line Authorisation Call Deblocker and Call Restrictor page 34 Exchange Line Request page 36 Exchange Line Transfer page 38 Analogue Connection page 40 Call...

Page 23: ...Switching Off page 89 Hotel Function page 90 InterCom Announcement Hands Free page 94 Internal Phone Numbers page 96 ISDN Connection page 98 Calendar page 99 Ringing Sequence page 100 Ringtones page 1...

Page 24: ...resentation page 161 Call Forwarding page 163 Call Distribution page 170 Switch Input page 172 Service Data page 173 Protection from Unauthorised Access page 176 System messages page 179 Subscribers p...

Page 25: ...COMpact 5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 25 Functions Uses Concepts Central Caller List page 225...

Page 26: ...AN 2 connection At the connections LAN 1 and LAN 2 an IAD is connected in each case The external VoIP telephony is realised via LAN 2 There is no Internet connection at LAN 2 The internal VoIP telepho...

Page 27: ...Passerelle Internet VoIP Selecting the used Internet access for the VoIP provider Using the Configuration Manager page R seaux publics Voix sur IP VoIP Fournisseur Configurer Selecting the network in...

Page 28: ...the Action URL receiving device recognizes A maximum of 32 Action URLs can be configured The sequence can be as follows Alarm detection via a switch input or a call to the alarm phone number The set a...

Page 29: ...0 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 29 Functions Uses Concepts Action URL HTTP Request Linking an Action URL with an alarm Using the Configuration Manager page P riph riques U...

Page 30: ...umes of contact details are to be uploaded it may in certain cases take several hours before the contact data is available to all the phones after the PBX has been commissioned Proceed as follows for...

Page 31: ...icking up the receiver you repeatedly hear an alarm announcement stored in the PBX The called party must acknowledge the alarm call within 60 seconds by sending the DTMF number 0 If the called party d...

Page 32: ...rm Using the Configuration Manager page P riph riques Alarmes Managing and assigning audio files for announcements Using the Configuration Manager on the following pages Fonctions Musique d attente An...

Page 33: ...ing the Configuration Manager on the following pages For admin Abonn s Abo Propri t s Param tres For user Propri t s de l abonn Param tres Note It makes sense to use the alarm device function in combi...

Page 34: ...cted numbers or parts of them In order to restrict exchange line authorisation the phone numbers that should not to be dialled can be put in call restrictors restricted numbers There are several ways...

Page 35: ...pages For subscriber Abonn s Abo Propri t s Param tres de ligne For groups Groupes Propri t s Param tres de ligne For the exchange line transfer function Fonctions Prise de la ligne principale For the...

Page 36: ...cally distinguishes between internal and external numbers with the adjustment of the dialled phone number and the internal numbering plan If the phone number is contained in the phone numbering list t...

Page 37: ...quest for all subscribers is switched on Alternatively the exchange line request type can be set separately for each subscriber In this case the automatic exchange line request can only be selected fo...

Page 38: ...n order to request exchange line access After the function key assigned to exchange line transfer has been pressed on the system phone authorised for making exchanges a confirmation tone is issued to...

Page 39: ...Line Transfer At minimum configuring a business exchange line authorisation for incoming calls for the requesting phone Using the Configuration Manager page Abonn s Abo Propri t s Param tres de ligne...

Page 40: ...Instructions Proceed as follows for configuration Configuring the analogue connection and entering the phone number Using the Configuration Manager page R seaux publics Connexions analogiques Creatin...

Page 41: ...d as follows for configuration Switching call waiting function on Using the Configuration Manager page Abonn s Abo Propri t s Disponibilit Using a character string on the internal phone see chapter Sh...

Page 42: ...uch as switching configurations as well as wake ups During a power failure or PBX reset the PBX time is lost There are several ways to update it Manually Take from PC Via the network Using the buffere...

Page 43: ...specific people to call you despite enabling the do not disturb function the external numbers of these people can be assigned a call deblocker for incoming calls in the PBX VIP numbers The call deblo...

Page 44: ...ing a character string on the internal phone see chapter Short Reference Do not disturb Call Deblocker Incoming Call Restrictor Incoming Using the menu function key on a system phone optional see the...

Page 45: ...in series As a result several automatic receptions can be operated in parallel for example in multi company operation or if required one main reception with a number of sub receptions can be set up Ca...

Page 46: ...ler s phone number that is transferred not the reception s number If the call is not answered within 120 seconds the announcement if the destination is busy does not reply is played In this case the c...

Page 47: ...n number The exchange line authorisations call restrictors call deblockers and do not disturb settings that apply to in house call destinations are taken into account when the call is transferred Proc...

Page 48: ...0R Firmware V7 2 Advanced Information V04 07 2018 Functions Uses Concepts Automatic Reception Setting up call distribution for automatic receptions Using the Configuration Manager page R seaux publics...

Page 49: ...ly when the keys are pressed often there is approx a half second delay Note The baby call function is not available for VoIP phones Proceed as follows for configuration Switching the baby call functio...

Page 50: ...ed Call forwardings CFU and multi path call forwardings are still possible The maximum number of connections can also be configured dynamically This ensures that the number of maximum connections is a...

Page 51: ...ber must be registered as Call Through subscriber The transmitted subscriber number must not be in the MSN blacklist Configured Call Through PIN Procedure Dialling the predefined external number of th...

Page 52: ...figuration Creating a contact for the Call Through user Using the Configuration Manager page Donn es des utilisateurs Carnets d adresses Contacts affectation Making settings for Call Through Using the...

Page 53: ...still transfer important calls to the boss phone Requirements At least two System phones which support function keys for the boss secretary function optional see the phone manual Note The boss secreta...

Page 54: ...xts CLIP Texts CLIP texts are displayed on the system phones and or the CLIP capable analogue phones for specific calls e g for wake up calls Proceed as follows for configuration Enter CLIP texts for...

Page 55: ...400 IP or COMfortel WS 650 IP with COMfortel M 100 200 210 300 310 The IP DECT server is connected to and operated on the PBX via the Ethernet port and internal VoIP channels optional see Technical D...

Page 56: ...eceive the access data for the outgoing mail server to be used from your Internet service provider for example The PBX supports a large number of logos limited by the total memory available These logo...

Page 57: ...ue Gestion des logos Assigning a logo to a voice mail fax box Using the Configuration Manager page P riph riques Bo tes de messagerie vocale t l copie Propri t s Param tres de bo te Assigning a logo t...

Page 58: ...red via an internal network connection The PC you use to do this must be connected to the same network as the PBX Configuring the PBX Remotely via the Internet with Auerswald Remote Access Server Remo...

Page 59: ...BX must be configured accordingly Before you can do this you must install the ISDN system phone s configuration software on the PC you are going to use Configuring the PBX Remotely with Auerswald Remo...

Page 60: ...ot been done yet a Click b In the Num ro de s rie entry field enter the serial number of the PBX c Make further entries for the data record and click Enregistrer 5 Call the remote switching number The...

Page 61: ...or this purpose Knowledge of user name and password for the Configuration Manager Knowledge of the configured port of the web server Note Refer to the operating manual of your router The access is pos...

Page 62: ...in window opens 3 Enter your user name and password 4 Click Ok this text is depending on the browser used The Configuration Manager opens 5 Make the desired changes Configuring ISDN System Phones via...

Page 63: ...the menu File Open Telephone 6 Double click on the PBX symbol displays all connected system phones Select the phone whose configuration you want to open and click OK 7 Select the desired Authorisation...

Page 64: ...mber transmitted does not correspond with the configured phone numbers the PBX must be enabled via an internal phone using a digit sequence for remote configuration An existing external ISDN connectio...

Page 65: ...hange line access number and click OK 7 Double click the PBX symbol to display all connected system phones Select the desired phone and click OK 8 Select the desired Authorisation level 9 Enter the as...

Page 66: ...s cache or wait for about five minutes before logging in again Some of the functional upgrades provided as part of a firmware update require additional configuration parameters Sometimes not all these...

Page 67: ...ion Manager page Administration Mise jour Red marrage du firmware Restoring the firmware of the PBX Using the Configuration Manager page Administration Mise jour Red marrage du firmware By pressing a...

Page 68: ...pdate The phone that receives the firmware must have a firmware version as of 2 4 Distributing the firmware is possible from one COMfortel 3600 IP to other COMfortel 3600 IP and from COMfortel 1400 IP...

Page 69: ...under which the caller can be called back and not the Call Through MSN An FCM call is shown as such in the Liste des appels under Type d appel Requirements Provider supporting CLIP no screening possib...

Page 70: ...sortants Enabling and configuring Multi Path forwarding and corresponding destination number Using the Configuration Manager page Abonn Propri t s Disponibilit Appel parall le Enabling CLIP no screeni...

Page 71: ...veral subscribers groups at your phone Configure Follow me from any available internal phone If you have already left your desk you can forward your calls to another phone This way it is possible to f...

Page 72: ...ger page Abonn s Abo Propri t s Param tres de ligne Note The destination subscriber needs a sufficient exchange line authorisation for taking external calls Switching Follow me on Using the Configurat...

Page 73: ...10 configurations 18000 call data records Project related calls project numbers Call Through calls Call Through for all lines LAN TAPI for 4 subscribers LCR for all subscribers Important Operating the...

Page 74: ...mail and fax channels maximum of 16 COMpact 5500 R 8 additional VoIP voicemail and fax channels maximum of 32 20 additional voice mailboxes and fax boxes maximum of 40 SIP convenience package e g BLF...

Page 75: ...necessary The deletion has no influence on the call charges recorded in the call data memory of the PBX To check the charges during a call or directly afterwards the charges are transmitted to ISDN ph...

Page 76: ...ansmit charges If this provider type is used by manual selection for making calls a configured call allowance account will not apply to the call in question To avoid this the provider phone numbers in...

Page 77: ...ation V04 07 2018 77 Functions Uses Concepts Call Allowance Account Setting a credit Using the Configuration Manager page Fonctions Cr dits de communication Using a character string on the internal ph...

Page 78: ...en configured If no preferred exchange line has been configured or the preferred exchange line is a land line connection the system checks the phone number on the basis of the LCR networks if LCR is c...

Page 79: ...refix listed in the exception number table over a VoIP access point the PBX automatically converts the phone number as specified under Pr sentation du num ro de t l phone appels sortants for the VoIP...

Page 80: ...all unit Using the Configuration Manager page Fonctions Cr dits de communication Set billing factor Using the Configuration Manager page Abonn s Abo Propri t s Param tres Configure the columns of the...

Page 81: ...of the call Time at the beginning of the call Duration of the call Prefix number of the LCR provider if used Number of the external call partner if known Name of the external call partner if known Nu...

Page 82: ...l data list shows the call data records recorded in the call data memory Proceed as follows Using the Configuration Manager As admin Donn es des utilisateurs Donn es d appel Liste des appels As user L...

Page 83: ...e Note If a group subgroup has been configured in the PBX as member of a group main group and a subscriber is at the same time member of these two groups he will only be considered as a member of the...

Page 84: ...even if he is a member of more than one group Note If a subscriber logs into different groups as sortant one after the other he will only remain logged in as sortant in the group that he logged into...

Page 85: ...ing the Configuration Manager on the following pages Groupes Num ros de t l phone Groupes Propri t s Logging Subscribers in out Using the Configuration Manager page Groupes Propri t s Param tres de ba...

Page 86: ...d to a GSM gateway If the PBX has no connection to the fixed network outgoing external calls can only be initiated via a targeted exchange line access using the phone numbers and the corresponding con...

Page 87: ...R Firmware V7 2 Advanced Information V04 07 2018 87 Functions Uses Concepts GSM Gateway Entering the connection type on the ISDN connection and the phone number In the GSM gateway configuration see ma...

Page 88: ...ort configuration is the basic set up for the inserted modules The connection assignments for the ports must be set depending on the proper use and must be adapted to the actual connection options on...

Page 89: ...rly Proceed as follows for powering down and switching off the PBX Important When shutting down the PBX all of the connections to the web server all calls and all data services are terminated Unsaved...

Page 90: ...query functions via the display and the LEDs of the function keys For each room a function key is set up on the reception desk via which various functions can be performed Before check in the room st...

Page 91: ...of the call costs and the check in time The following functions are still possible Making and excepting internal and external calls Deleting data and call charges this does not affect the call charge...

Page 92: ...hange avec le abo page Functions Call allowance accounts for the hotel reception phone function must be enabled To ensure that the hotel always remains available by phone the hotel reception phones ca...

Page 93: ...h hotel room phone for call charge queries and for setting up wake up times optional see the phone s manual Note The value configured in the system phone for cost per call unit optional see the phone...

Page 94: ...m phone or a group is called using the InterCom function Note If a group is called using the InterCom function all system phones of the group that have given the InterCom permission and are ready to t...

Page 95: ...System phone that supports InterCom optional see the phone manual Proceed as follows for configuration Switching the InterCom permission for the involved internal phones on Using the Configuration Man...

Page 96: ...ctions Note It is a good idea to create a phone numbering plan for the internal numbers before allocation and then use the following steps to transmit this to the PBX Proceed as follows for configurat...

Page 97: ...g the Configuration Manager page P riph riques Alarmes Create internal phone numbers for automatic receptions Using the Configuration Manager page Fonctions Standard automatiques SVI Create internal n...

Page 98: ...lics Connexions RNIS Liasion Point Multi Point PMP R seaux publics Connexions RNIS Liasion Point Multi Point PMP Configurer Configuring the PTP connection and entering phone numbers Using the Configur...

Page 99: ...h special uses e g vacation times are managed in the PBX calendar These days are taken into account by the PBX during automatic configuration switchovers and if desired during Least Cost Routing LCR a...

Page 100: ...provider usually after 120 sec If CF on no response was configured the group call is finished after the configured delay time and the CF destination is called instead B lin aire All members logged in...

Page 101: ...x rotating After the first loop all logged in phones have been are ringing is complete it is started again In the second loop the busy subscribers hear knocking The call is terminated by the network p...

Page 102: ...ps Using the Configuration Manager page Groupes Propri t s Disponibilit Examples Below are example of calls illustrating the possible options The following parameters are common to all examples Number...

Page 103: ...t 5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 103 Functions Uses Concepts Ringing Sequence A All like Tous groupe fractionn but a second caller hears the busy signal A y All Split...

Page 104: ...104 COMpact 5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 Functions Uses Concepts Ringing Sequence B a y Linear fixed Split Group...

Page 105: ...anced Information V04 07 2018 105 Functions Uses Concepts Ringing Sequence B b y Linear balancing Split Group This is different than Lin aire fixe groupe fractionn due to the changing priorities only...

Page 106: ...anced Information V04 07 2018 Functions Uses Concepts Ringing Sequence B b x y Linear balancing rotating Split Group This is different than Lin aire fixe rotatif groupe fractionn due to the changing p...

Page 107: ...nced Information V04 07 2018 107 Functions Uses Concepts Ringing Sequence C b y Adding balancing Split Group This is different than Structurant fixe groupe fractionn due to the changing priorities onl...

Page 108: ...mware V7 2 Advanced Information V04 07 2018 Functions Uses Concepts Ringing Sequence C b x y Adding balancing rotating Split Group This is different than Structurant fixe rotatif groupe fractionn due...

Page 109: ...tone ringtone For more information refer to the description of your end device On some system phones the ringtones can be configured based on the call type or the phone numbers optional see phone man...

Page 110: ...eaux publics Connexions RNIS Num ros Directs SDA en PTP R seaux publics Connexions RNIS Additional PBX base numbers R seaux publics Connexions analogiques R seaux publics Voix sur IP VoIP Comptes Conf...

Page 111: ...ool COMfortel IP Editor as well as the music on hold and all annoucements saved in the PBX When the configu ration file is created there is the option of saving the configuration data without any netw...

Page 112: ...rde de donn es Resetting the configuration Using the Configuration Manager page Administration Sauve garde de donn es Regenerating the configuration Using the Configuration Manager page Administration...

Page 113: ...were not saved in the configuration file the factory network settings will be retained 1 Rename the configuration file saved on the PC to auconfig cfg 2 Save the configuration file in the root direct...

Page 114: ...nductors or phone connections can cause life threatening electric shocks For some installation and maintenance work it is necessary to open the PBX while it is in operation qualified electrician only...

Page 115: ...If the Power LED remains continuously lit in red an error has occurred Please contact your specialised dealer or the manufacturer directly Any network settings saved in the configuration file will be...

Page 116: ...nd subscriber call forwarding Profile assignment for groups and with it e g announcement before answering exchange line authorisation phone number presentation and group call forwarding Profile assign...

Page 117: ...umbers or additional numbers Readiness of the voice mail fax boxes Proceed as follows for configuration Creating sonfigurations Using the Configuration Manager page Calendriers Configura tions Making...

Page 118: ...al configuration of the automatic configu ration switchover Switching automatic configuration switchover on off Using the Configuration Manager page Calendriers Configura tions Using a character strin...

Page 119: ...rmanent configu ration Configuring the permanent configuration Using the Configuration Manager on the following pages R seaux publics Transfert d appel P riph riques Bo tes de messagerie vocale t l co...

Page 120: ...connection onto the separate Microsoft computers so that telephony software e g PBX Call Assist 2 or other TAPI applications can use the TAPI functions The PBX is addressed by the server over the Eth...

Page 121: ...g status display of the extensions Pick up Do not disturb Blind transfer using ESTOS Important The possible functions are dependent on the end devices applications used Proceed as follows for configur...

Page 122: ...this Making changes to an existing network may cause considerable functional disturbances Note You can find the current version of the driver on the Internet see Auerswald www auerswald de service FON...

Page 123: ...ress of the PBX Enter the network port of the TAPI server in the Port entry field Enter the password for the network connection of the TAPI server in the Mot de passe and Repeat password entry fields...

Page 124: ...elp To do this click D marrer enter dialer exe in the entry field and press Enter 2 Click Extras Connect with In the Line list field select one of the phones offered for controlling Click Ok 3 In the...

Page 125: ...5500R Firmware V7 2 Advanced Information V04 07 2018 125 Functions Uses Concepts LAN TAPI The controlled phone is called As soon as you pick up the receiver the destination number dialled in this exa...

Page 126: ...peaker system must be connected to the PBX This announcement output must be created in the configuration of the PBX and assigned an internal number to call it Proceed as follows for configuration Crea...

Page 127: ...gence If a call is initiated via a targeted exchange line access automatic LCR is not carried out Requirements Support of dial around service by the network provider Proceed as follows for configurati...

Page 128: ...er page Fonctions DISA Call Through Creating LCR data and keeping them up to date Using the Configuration Manager on the following pages Routage Soft LCR 4 0 Fournisseur Routage Soft LCR 4 0 Importati...

Page 129: ...macro numbers longer digit sequences and macro commands can be dialled more easily The Makrokurzwahlnummers are part of the internal phone numbering plan and therefore must at least have 2 digits Proc...

Page 130: ...lling optional see the phone manual If operated as a system phone the LED of the message key is used for signalling optional see the phone manual Auerswald IP DECT phones The symbol on the display is...

Page 131: ...ation An automatic restart is executed after the following functions have been carried out An instant firmware update Restoring firmware reboot A factory settings restoration Restoring Configuration D...

Page 132: ...calls and all data services closed immediately Unsaved data is lost Delayed restart Using the Configuration Manager page Administration Mise jour Red marrage du firmware Note A delayed restart runs j...

Page 133: ...ess number This has the benefit that even people who do not know how to use exchange line access numbers can make emergency calls A system phone can also be used to make emergency calls if the screen...

Page 134: ...is always sent along with an emergency call If number presentation suppression is switched on it is disabled automatically when the emergency call is made Note Local service numbers such as numbers fo...

Page 135: ...ix sur IP VoIP Comptes Configurer Configuring emergency calls Using the Configuration Manager page R seaux publics Appels d urgence Note Public emergency numbers are set as default settings when you s...

Page 136: ...upes Propri t s Param tres de ligne If necessary enabling the function Prevention of emergency calls Using the Configuration Manager page Subscriberiber scr Propri t s Param tres de ligne Managing and...

Page 137: ...been previously specified for this function and then parked The caller is kept on hold in the PBX and listens to hold music The desired communication partner is then notified of the waiting caller He...

Page 138: ...sible and the desired data is stored there this information is transferred to the phone The name is shown on the display of a system phone optional see phone manual and saved in the Num ro externe co...

Page 139: ...Uses Concepts Online Name Search Configuring the text converter Using the Configuration Manager page Fonctions Recherche de nom en ligne Convertisseur de texte Switching online name search on Using t...

Page 140: ...for external numbers is additionally enabled multi path call forwarding might work only limited Proceed as follows for configuration Switching multi path call forwarding on Using the Configuration Ma...

Page 141: ...the call can be taken using same procedure if the call take over has been allowed by the subscriber being called This function is useful for example in the case of answering machines Proceed as follo...

Page 142: ...F Busy Lamp Field BLF allows VoIP end devices to monitor other internal subscribers groups waiting positions of call parking voice mail fax boxes or door terminals and receive information about their...

Page 143: ...ed as follows for configuration Switching preliminary pick up query and monitoring on Using the Configuration Manager on the following pages For subscribers Abonn s Abo Propri t s Param tres For group...

Page 144: ...group so that he can take over the call If the function Pick up of all calls to group members is enabled not only calls to the phone number to the group but also calls directly to the phone number of...

Page 145: ...exchange line access calls initiated are given a special identification while the call data is being recorded This allows the charges to be billed to the employee Proceed as follows for configuration...

Page 146: ...follows for configuration Create profiles for subscribers and assign them depending on the configuration Using the Configuration Manager on the following pages Abonn s Abo Profils Configuration Abonn...

Page 147: ...omers clients Note On a system phone the project number can be selected not only before the call but also during a call optional see the phone manual This makes the assignment of incoming calls for bi...

Page 148: ...bility type of the various COMfortel IP phones Provisioning via the provisioning server can be done regularly e g weekly automatically You can set the weekday time and the address of the provi sioning...

Page 149: ...he phone However the phone can be identified by its MAC address Specific characteristics COMfortel 1400 IP 2600 IP 3600 IP If configured as system phones these phones will find the provisioning server...

Page 150: ...er Developer Making provisioning settings on the phone Setting the provisioning type see manual of the phone If necessary entering the address of the provisioning server starting with https see manual...

Page 151: ...tandard provisioning file by saving it under a different file name You will find more information about provisioning files on the Internet see www auerswald de service under Developer Provisioning tem...

Page 152: ...files can be imported however Auerswald FONtevo IP phones only support xml files You will find further information about header files on the Internet see www auerswald de service under Developer Creat...

Page 153: ...Notepad 8 Press Alt 0 in Notepad to close the sub levels to get a better overview 9 Select the level which you want to distribute to other phones by deleting the levels that are not required Note In...

Page 154: ...y setting has a special position It can only be used in the operating type automatic configuration switchover to switch it via phone on or off For this purpose the relay is being switched on or off Fo...

Page 155: ...unction key on a system phone optional see the phone manual Relay Operating Modes Relays can have various functions on the PBX You can configure the following operation modes Speaking The relay is ass...

Page 156: ...oor terminal The PBX switches on the relay as soon as an internal subscriber triggers light switching for the assigned door terminal Alternatively switching can be triggered manually by phone The PBX...

Page 157: ...layback of music on hold during a transfer or a query PC relay The relay is assigned to a subscriber The PBX switches on the relay as soon as the assigned subscriber is being called Alternatively swit...

Page 158: ...assigned configuration is switched on The PBX switches off the relay as soon as a configuration to which it is not assigned is switched on Alternatively switching on off can be triggered manually by p...

Page 159: ...hannels on an external ISDN connection or a VoIP account can be reserved for the group This call channel is only available for subscribers who are logged in this group outgoing Proceed as follows for...

Page 160: ...n a CLIP capable analogue phone The prerequisite is that the caller transmits a phone number A few CLIP capable analogue phones support the recording of the date and time in conjunction with the calle...

Page 161: ...number from your own connection can still be transmitted to the network provider so that the charges can be calculated correctly The number presentation incoming lets you present the actual number re...

Page 162: ...n Fonctions Prise de la ligne principale For the Call Through function Fonctions DISA Call Through Configuring the number presentation outgoing and incoming and number suppression configuration depend...

Page 163: ...t or is on another line three call forwarding types are provided CF unconditional The phone being called does not ring The call is forwarded immediately CF on busy The call is forwarded immediately bu...

Page 164: ...y the subscriber in question or his replacement can take these calls on another phone Call forwarding for subscribers makes sure that the subscriber in question or his replacement is always available...

Page 165: ...t Using a character string on the internal phone see chapter Short Reference Call Forwarding for Subscribers Using the menu function key on a system phone optional see the phone manual Using the menu...

Page 166: ...LCR enabled It does not matter if the corresponding subscriber is logged in or not When forwarding a group the option Comme les abonn s in the exchange line settings of the group is not considered For...

Page 167: ...ring sufficient exchange line authorisations for the involved internal subscribers Using the Configuration Manager page Abonn s Abo Propri t s Param tres de ligne Note The destination subscriber needs...

Page 168: ...ers or for groups instead of call forwarding for external numbers This also allows forwarding to internal phones The function can be configured with a voip exchange line via keypad codes depending on...

Page 169: ...Using the Configuration Manager page R seaux publics Transfert d appel Making additional settings for call forwarding Using the Configuration Manager on the following pages R seaux publics Connexions...

Page 170: ...e g ISDN connection You can configure both one phone for multiple phone numbers and multiple phones group for one phone number to ring Requirements Configured external numbers Using the Configuration...

Page 171: ...are V7 2 Advanced Information V04 07 2018 171 Functions Uses Concepts Call Distribution Setting the modem fax call distribution for analogue connections Using the Configuration Manager page R seaux pu...

Page 172: ...n then be used to trigger a door call or an alarm Proceed as follows for configuration Creating a switch input for an alarm Using the Configuration Manager page P riph riques Alarmes Creating a switch...

Page 173: ...ation Logs Log network data stream Using the Configuration Manager page Surveillance Flux de donn es r seau Recording the D Channel Protocol A D channel protocol can be started to record and display c...

Page 174: ...oder computer programme 2 Click D marrer 3 In the Interface list field select the IP option 4 Enter the IPv4 address or as of decoder version 2 6 7 the IPv6 address of the PBX in the Adresse IP entry...

Page 175: ...ice Data The technical departments Service and Development can use this file to perform troubleshooting If the cause of the error cannot be found in the protocol your specialised dealer or the Service...

Page 176: ...trator has unrestricted access to the Configuration Manager The PBX can be configured completely and the PINS of the other users internal subscribers can be changed with this access Sub administrator...

Page 177: ...s data must frequently be saved in external systems This will lead to security risks if these systems are insufficiently secured Therefore additional subscriber passwords for accessing the Configurati...

Page 178: ...t s Droits PINs and passwords for sub administrators and users Using the Configuration Manager page Abonn s Abo Num ros de t l phone Configurer Generating additional app passwords Configuration Manage...

Page 179: ...off send system e mails register in Configuration Manager simple malfunctions e g automatic memory clean up and memory check Voice Mail Fax function errors serious malfunctions e g fan fault only COM...

Page 180: ...ng the Configuration Manager page Administration Courrier lectronique Gestion des logos Set up the sending of system e mails and event logging Using the Configuration Manager on the following pages Ad...

Page 181: ...l number Using the Configuration Manager page Abonn s Abo Num ros de t l phone Assigning properties to the subscribers Using the Configuration Manager on the following pages Abonn s Abo Profils Abonn...

Page 182: ...nnected to the caller After the announcement before answering the caller is put on hold by the PBX for max 8 minutes If the call is not taken within these 8 minutes it is disconnected The on hold time...

Page 183: ...r string on the internal phone see chapter Short Reference Announcement before Answering Configuring announcement before answering Using the Configuration Manager page Groupes Propri t s Disponibilit...

Page 184: ...the display name to send text messages during an internal call see chapter Functions Uses Concepts Transmission of the Display Name As precondition to support the text messages via SIP function the S...

Page 185: ...s possible Note On standard VoIP phones a dial tone is generated by the phone itself even when no free line is available Confirmation tone At the completion of programming when the programming has bee...

Page 186: ...one During a call when call waiting has been enabled when another call comes in it is possible to accept or reject the additional call Changing tone During a Call Through call when the phone number tr...

Page 187: ...ones Proceed as follows for configuration Creating a door terminal Using the Configuration Manager page P riph riques Assistant de p riph riques Configuring door terminals Using the Configuration Mana...

Page 188: ...the GIRA calling system 834 plus for example It permits the transmission of text messages entered as display name during an internal call Note In combination with the alarm device function see chapter...

Page 189: ...in PBX Creating VoIP subscribers in the main PBX Using the Configuration Manager page Abonn s Abo Num ros de t l phone Nouveau Note The corresponding subscribers in main and subordinate PBX must have...

Page 190: ...f the PBs are to be linked via a STUN server set Serveur STUN pour connexion des abonn s VoIP ext rieurs page Adminis tration Configuration VoIP Make the following settings for the provider Auerswald...

Page 191: ...onfigurer Codes d acc s la ligne principale num ro de compte 2 to 4 digit number Nom d utilisateur Internal phone number of the VoIP subscriber of the main PBX Mot de passe PIN of the VoIP subscriber...

Page 192: ...Subscriber on the Main PBX from the Sub System PBX Requirements Two free external VoIP channels for the subordinate PBX Authorisation Transfert d appels externes vers l ext rieur assigned to the subs...

Page 193: ...Param tres analogiques If necessary switching the authorisation for external call transfer exter nally on Using the Configuration Manager page Abonn s Abo Propri t s Droits Configuring sufficient exc...

Page 194: ...Information V04 07 2018 Functions Uses Concepts Transfer and Callback Switching the CCBS and CCNR option for external callers on Using the Configuration Manager page R seaux publics Connexions RNIS Nu...

Page 195: ...ollows for configuration Switching a box for a subscriber group on off Using the Configuration Manager page Abonn s Abo Num ros de t l phone Configurer Bo tes de messagerie vocale t l copie Switching...

Page 196: ...figuration of the box can be as follows Configuring the maximum recording capacity MB Enabling the automatic clean up Configuring additional properties R exp dition des messages Lecture automatique de...

Page 197: ...was assigned or settings have been made in the profile that can be switched by the user Switching the readiness permanently on Creating the external call distribution page R seaux publics Acheminemen...

Page 198: ...000 messages in the total system can be adminis trated Note On system phones new voice messages are signalled by the LED on the message key optional see phone manual On standard phones recently receiv...

Page 199: ...phone Requirements Knowledge of the PIN for accessing the corresponding voice mailbox remotely DTMF dialling support on the external phone 1 Call the voice mailbox Note Remote access is also possible...

Page 200: ...tly played message 6 Goes to next page 7 Deletes currently played message 8 Ends playback 10 Disables voice mailbox 11 Enables voice mailbox 20 Recording and changing of announcements Selects the curr...

Page 201: ...courrier lectronique on incoming fax in the case of full memory in case of failure of automatic clean up or after fax transfer Num ro de fax for the fax transfer Selecting further users for the fax b...

Page 202: ...box has to be switched on for a subscriber a group Proceed as follows for configuration Switching fax box for a group on off Using the Configuration Manager page Abonn s Abo Num ros de t l phone Confi...

Page 203: ...fax box used and sends it in the background using the corresponding fax identification If the destination of the fax is not available busy or no reply two further dial up attempts will automatically...

Page 204: ...rinter driver COMpact COMmander Fax 2 If necessary enter a name for your identification in the entry field Name of the fax box Note It is appropriate to use the same name that has been assigned for th...

Page 205: ...7 In the Code d acc s la ligne principale entry field enter the exchange line access number of the PBX 8 If necessary click Nouveau and repeat steps 2 to 7 in order to configure another fax box of the...

Page 206: ...ntered phone number is automatically converted into a pure digit string before sending If a phone number is stored in the clipboard it is automatically trans ferred to the entry field 4 Under Fax box...

Page 207: ...ically precedes the fax number or has to be entered in front of the fax number of the recipient 2 Open the document you want to send as a fax 3 Print the file and therefor select COMpact COMmander Fax...

Page 208: ...mation V04 07 2018 Functions Uses Concepts Voice mail Fax Boxes Note To cancel the fax transfer delete the fax message under Donn es des utilisateurs Messages administrator or Messages bo tes de messa...

Page 209: ...ptional see Technical Data in the Instruc tions An account with a VoIP provider Configured internal subscribers Configure the PBX as follows 1 Configure at least one VoIP channel as an external VoIP c...

Page 210: ...cessful this might have something to do with a very short timeout configured in the firewall Reduce the Interval for NAT Keep Alive for all of the providers used R seaux publics Voix sur IP VoIP Fourn...

Page 211: ...al VoIP registrar Internal number of the VoIP subscriber User password of the VoIP subscriber Note You will find notes about how to configure different VoIP end devices on the Internet see www auerswa...

Page 212: ...onsistencies For security reasons the connection of remote extensions by means of a VPN tunnel should be preferred Note that when using a remote extension emergency calls can only be traced backed to...

Page 213: ...xternal private branch exchanges a maximum of two VoIP subscribers is recommended 3 If required change the automatically generated PINs and passwords Note The user passwords are needed to authenticate...

Page 214: ...information The external IP address or URL of the PBX as registrar and domain The internal number of the VoIP subscribers as MSN or user name The user password of the VoIP subscriber as registration...

Page 215: ...e number range is specified in the exception numbers and switched on for the current configuration If the phone number is found the PBX automatically forwards the dial attempt to the first selected co...

Page 216: ...wichted tel networks Appels d urgence Num ros de service If no particular connection has been selected for door to external calls the routing is performed depending on the destination number For Call...

Page 217: ...GSM connection the phone number is automatically prefixed with the area code specified under Administration Indicatif Proceed as follows for configuration Creating exception numbers Using the Configu...

Page 218: ...ation Configuring the preferred exchange line Using the Configuration Manager on the following pages For subscriber Abonn s Abo Propri t s Param tres de ligne For groups Groupes Propri t s Param tres...

Page 219: ...arding for subscribers configured for the phone parallel calls as well as the do not disturb function are switched off A rework time configured for the group does not work Not until the waiting field...

Page 220: ...be rerouted internally as normal If the line of the person being called is busy the external subscriber can be placed in that person s queue If the person being called does not accept the call the ext...

Page 221: ...rs all subscribers should be Permanently logged in Managing and assigning audio files for announcements Using the Configuration Manager on the following pages Fonctions Musique d attente Annonces Gest...

Page 222: ...ng Field Function Selecting the group for the waiting field and making settings for the waiting field Using the Configuration Manager page Fonctions File d attente On each waiting field reception assi...

Page 223: ...ons Musique d attente Annonces Affectation des fichiers Using a character string on the internal phone see chapter Short Reference Music on Hold and Announcement Managing and assigning audio files for...

Page 224: ...on off Using the Configuration Manager page Fonctions Heures de r veil Using a character string on the internal phone see chapter Short Reference Wake up Functions Managing and assigning audio files...

Page 225: ...p call occurred and if the central caller list for groups is enabled the phone number is also deleted from the caller lists of the other members of the group Note Group wide deletion does not occur if...

Page 226: ...ion describes the various types of phoning which are supported by your PBX Topics Using Different Phone Types page 227 Incoming Calls page 229 Call Waiting Calls page 235 Outgoing Calls page 238 Unsuc...

Page 227: ...Analogue T Net Phones On some analogue DTMF phones specific T Net functions can be performed in the analogue T Net via the menu or via specific function keys If you are operating such a phone as an in...

Page 228: ...ribed in the manual Some of the PBX functions described can only be used on the system phones specified in the description Standard VoIP Phones On some standard VoIP phones functions such as Double ap...

Page 229: ...led despite do not disturb Wake up calls Door calls Alarm calls Other calls During your phone or an internal phone in your proximity is ringing the following actions are possible Accepting Incoming Ca...

Page 230: ...nu function key on a system phone optional see the phone manual Requirements Authorisation Pick up assigned to the subscriber To pick up an external call Discrimination assigned to the subscriber for...

Page 231: ...answering machine has already taken the call you can perform a call take over to take the call on your own phone Proceed as follows Using a character string on the internal phone Using the menu functi...

Page 232: ...p for exchange line request type Direct exchange line phone with preceding Accepting Door Call and Opening the Door The PBX supports the connection and control of various types of door terminals In ad...

Page 233: ...roup 1 Pick up the receiver Note During an existing call press the Flash key or the Query key and dial 2 You are connected with the door terminal 2 Press the Flash key or the Query key 3 Dial Acceptin...

Page 234: ...p the receiver You will hear the announcement 2 Within the next 60 seconds dial 0 You will hear the confirmation tone Note You can confirm the alarm already during the announcement If you do not confi...

Page 235: ...l and Accepting the Call Waiting Call page 237 Rejecting a Call Waiting Call If you receive another call while you are already making a call and you do not want to speak with the second caller or you...

Page 236: ...l waiting call After accepting you are connected with the other caller Your previous communication partner hears the hold music If a call waiting call is signaled proceed as follows 1 Press the Flash...

Page 237: ...he same time the ongoing call is ended If a call waiting call is signalled proceed as follows 1 Press the Flash key or the Query key 2 Dial 1 Note You can also use this function on analogue phones whe...

Page 238: ...l page 241 Initiating an External Call with Calling Line Identity Restriction page 241 Initiating Private Exchange Line Access page 243 Initiating Private Exchange Line Access without a PIN page 244 I...

Page 239: ...phone number and the internal numbering plan If the phone number is contained in the phone numbering list the PBX establishes an internal connection If the phone number is not contained in the phone...

Page 240: ...waiting time you can subsequently enter The PBX therefore recognises the input as finished and instantly starts dialling Initiating an Internal Call Internal calls are free of charge 1 Pick up the rec...

Page 241: ...e line request type Direct exchange line phone with preceding Once you have finished dialling the phone number the subscriber will be called Initiating an External Call with Calling Line Identity Rest...

Page 242: ...ge line phone with preceding Once you have finished dialling the phone number the subscriber will be called The phone number display suppression has been enabled for this call Note You can also use th...

Page 243: ...configuring features to be configured by the network provider Initiating Private Exchange Line Access Private personalised exchange line access enables separate billing for business and personal call...

Page 244: ...arate billing for business and personal calls for individual employees Authorisation granted specifically to the subscriber allows private exchange line access without requiring a user PIN to be initi...

Page 245: ...rnal number is transmitted for an external call Proceed as follows Using a character string on the internal phone Using the menu function key on a system phone optional see the phone manual Requiremen...

Page 246: ...change line access number Short code number for exchange line request type Direct exchange line phone with preceding The subscriber is called Force Public Exchange Call for Automatic Exchange Line Req...

Page 247: ...phone manual 1 Pick up the receiver 2 Enter the account number Possible entries Internal number of the VoIP account for exchange line request types Direct exchange line phone and Automatic exchange l...

Page 248: ...to a specific project customer client With call data management the charges and the time expenditures may be assigned to different projects customers clients Proceed as follows Using a character stri...

Page 249: ...of door terminals In addition to a door bell ringing at the door can in this way also be indicated by internal or external phones or groups Each door bell button can be assigned an individual destinat...

Page 250: ...the Flash key or the Query key 4 Dial Initiating InterCom Announcement Hands Free The InterCom function enables an announcement to system phones one phone or group from any internal phone without som...

Page 251: ...rnal number of the system phone Possible entries Internal number of the individual system phone for exchange line request type Direct exchange line phone with preceding The system phone automatically...

Page 252: ...oing Calls Authorisation Annonce du haut parleur assigned to the subscriber 1 Pick up the receiver 2 Enter the internal number of the announcement output for exchange line request type Poste directeme...

Page 253: ...o Not Disturb page 261 Initiating Internal Callback on Busy If you have initiated a callback as soon as the other subscriber has hung up the receiver to end the call the PBX calls you If you then pick...

Page 254: ...alling is busy proceed as follows 1 Press the Flash key or the Query key 2 Dial 37 You will hear the confirmation tone 3 Hang up the receiver As soon as the connection is no longer busy you are called...

Page 255: ...or instance not all network providers provide callback on a PTP connection Service feature CCBS callback on busy is enabled by the network provider Important On system phones this function is called v...

Page 256: ...omatically be deleted 4 Pick up the receiver to the make the callback Note If you do not pick up the receiver within the 20 seconds during which the public exchange calls you the callback request will...

Page 257: ...bscriber needs the authorisation for configuring features to be configured by the network provider Deleting Callback on Busy If you want to delete the callback on busy initiated by you ahead of time p...

Page 258: ...ignal before finishing the dialling process proceed as follows 1 Press the Flash key or the Query key 2 Dial 37 You will hear the confirmation tone 3 Hang up the receiver As soon as a line is availabl...

Page 259: ...this function at ISDN phones or to delete it again this function must be supported via a function key or via the menu by the respective phone optional see manual for the phone Note Some analogue phone...

Page 260: ...Data in the Instructions Important On system phones this function is called via the menu phone app optional see manual for the phone To use this function at ISDN phones or to delete it again this fun...

Page 261: ...ake the callback If you do not pick up within 20 seconds the callback is deleted Initiating Priority Call for Do Not Disturb If for example a person must absolutely be reached in an emergency despite...

Page 262: ...ing a Query Call page 262 Accepting the Call Waiting Call page 236 The following actions are possible during a query call Toggling between Conversations page 264 Ending One of the Two Calls page 265 C...

Page 263: ...l phone with preceding exchange line access number Short code number for exchange line request type Direct exchange line phone with preceding The subscriber is called Note After pressing the Flash key...

Page 264: ...th the person waiting on the other line The subscriber called for the query call is busy Wait You will automatically be reconnected with the communication partner waiting on the other line Note On ISD...

Page 265: ...ommunication partners you can specifically end the call with the other communication partner separately If one of your two communication partners hangs up the receiver you will remain connected with t...

Page 266: ...ia an existing function key or via the menu optional see manual for the phone Connecting Both Communication Partners If you want to let your communication partners speak with each other you can connec...

Page 267: ...l proceed as follows 1 Press the Flash key or the Query key 2 Dial 5 3 Enter a phone number Possible entries Internal number of the individual phone for exchange line request type Direct exchange line...

Page 268: ...nd go back to the query call with the communication partner who had previously been on hold press the Flash key or the Query key and dial 2 You will then make a query call with the communication partn...

Page 269: ...ng Query Calls Note If the third communication partner goes off hook beforehand you will get back to the previously active communication partner Subse quently press the Flash key or the Query key and...

Page 270: ...in Waiting Loop page 273 Calling a Third Subscriber and Transferring to an Active Communication Partner page 274 Parking the Call Internally Call Parking page 276 Transferring with Announcement In ord...

Page 271: ...Dial 4 Both communication partners are connected with each other You will hear the internal dial tone c Initiate a new call Important A call transferred between two external communication partners is...

Page 272: ...Press the Flash key or the Query key 2 Enter the internal number Possible entries Internal number of the individual phone for exchange line request type Direct exchange line phone with preceding Inter...

Page 273: ...cation partner in the waiting loop of this subscriber Requirements Internal transfer destination is a group at least one subscriber logged in as incoming or a subscriber If the internal phone to which...

Page 274: ...e call within 60 seconds or the line remains busy during the three minute waiting time the call will be transferred back to you If you pick up the receiver you will be reconnected with the communicati...

Page 275: ...request type Direct exchange line phone with preceding Internal number of the individual phone for exchange line request type Direct exchange line phone with preceding Internal number of the group fo...

Page 276: ...ommunication partner are now connected with each other The first call will be signaled by the PBX if it was an external call The internal call is disconnected Note If the third communication partner i...

Page 277: ...equest type Direct exchange line phone with preceding 3 Dial the number of the park position Possible entries 0 to 9 Note If you hear a busy signal when you dial the park position this position is alr...

Page 278: ...internal phone Requirements Authorisation Par age d appels assigned to the subscriber Parked call 1 Pick up the receiver Note During an existing call press the Flash key or the Query key and dial 06 2...

Page 279: ...proceed as follows 1 Press the Flash key or the Query key 2 Dial 3 You are making a conference call Note If a hands free phone is involved in a conference with 3 internal subscribers echo or singing e...

Page 280: ...old in the background Requirements A conference call that you initiated yourself During a conference call proceed as follows Press the Flash key when using a phone with DTMF dialling or the Query key...

Page 281: ...nual for the phone Connecting Both Conference Call Partners If you want to leave a conference call that you initiated yourself and your conference call partners want to continue talking with each othe...

Page 282: ...supported via a function key or via the menu by the respective phone optional see manual for the phone Ending Conference Call If you initiated the conference call yourself you can end the conference c...

Page 283: ...miting the character string e g for starting a conference to analogue phones only it may be available to ISDN phones via menu see manual of the phone Is the function also available to external devices...

Page 284: ...e 318 Loudspeaker Announcement page 319 Emergency Call Announcement page 320 Call Parking page 321 Multi Path Call Forwarding page 323 Pick up and Call Take over page 326 PIN page 327 Private Personal...

Page 285: ...COMpact 5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 285 Short Reference Music on Hold and Announcement page 366 Wake up Functions page 368...

Page 286: ...n Alarm enabled once Alarm input is disabled after triggering and alarm must be enabled again Alarm enabled always Alarm input remains enabled after triggering and another alarm can be triggered PIN A...

Page 287: ...Alarm number Alarm number for exchange line request type Direct exchange line phone with preceding Additional infor mation Alarm input stays enabled even after triggering Remoteswitching number Remot...

Page 288: ...al Phone 8 PIN 553 A Remoteswitching number Remote switching number for remote programming PIN Scr PIN Alarm number Alarm number Additional infor mation Alarm input is disabled and will not react to t...

Page 289: ...5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 289 Short Reference Alarm Deleting an Announcement on an Internal Phone 8 PIN 573 A PIN Admin or sub admin PIN A 6 9 no 1 4 of the annou...

Page 290: ...tiating the Reservation of an Exchange Line on Busy on an Internal Phone R 37 R Flash key or Query key Additional infor mation You will hear a confirmation tone Hang up the receiver As soon as a line...

Page 291: ...ll for Automatic Exchange Line Request Force Public Exchange Call for Automatic Exchange Line Request Force Public Exchange Call for Automatic Exchange Line Request 94 Additional infor mation Pick up...

Page 292: ...ing a Knocking Caller on an Analogue Internal Phone R 0 Accepting a Knocking Caller and Disconnecting the Active Call on an Analogue Internal Phone R 1 Accepting a Knocking Caller and Putting the Acti...

Page 293: ...d Date of the PBX Time and Date of the PBX Setting the Time on an Internal Phone 8 PIN 300 hh mm ss Setting the Date on an Internal Phone 8 PIN 301 dd mm yy PIN Admin or sub admin PIN hh 00 23 hour mm...

Page 294: ...200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 Short Reference Do not Disturb Do not Disturb Enabling Do not Disturb on an Internal Phone 8 21 1 Disabling Do not Disturb on an Internal...

Page 295: ...nal Phone 8 PIN 554 A Listening to an Annoucement on an Internal Phone 8 PIN 574 A PIN Admin or sub admin PIN A 1 9 0 no 1 10 of the announcement Additional infor mation Wait for trilling tone after 2...

Page 296: ...n Internal Phone 53 Disabling Baby Call Hotline on an Internal Phone 53 Checking Activation on an Internal Phone 53 Destination number Internal or external phone to be called Internal number of the gr...

Page 297: ...ough Call Through Initiating a Call on an External Phone Call Through number Destination number Call Through number External number defined for Call Through on the PBX Destination number Internal or e...

Page 298: ...sing Remote Configuration Releasing Initiating Releasing Remote Configuration on an Internal Phone 8 PIN 91 Initiating Releasing Remote Configuration on an External Phone Remote switching number 8 PIN...

Page 299: ...200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 299 Short Reference Hook Flash Timing Hook Flash Timing Learning the Flash Timing on an Analogue Internal Phone 8 98 R R R Query key or F...

Page 300: ...external destination must be reachable for the subscriber minimum requirement Exchange line authorisation National selected call restrictor under Exchange line settings Liste noire appels sortants bu...

Page 301: ...r group number Phone group to be redirected Internal number of the group or subscriber for exchange line request type Direct exchange line phone with preceding Destination number Internal or external...

Page 302: ...be redirected Internal number of the group or subscriber Destination number Internal or external phone to be called Internal number of the group or subscriber or External number Additional infor matio...

Page 303: ...07 2018 303 Short Reference Call Deblocker Incoming Call Deblocker Incoming Enabling Call Deblocker Incoming for Subscribers on an Internal Phone 8 PIN 22 1 Disabling Call Deblocker Incoming for Subsc...

Page 304: ...all Allowance Account of a Subscriber on an Internal Phone 8 PIN 74 Subscriber number E PIN Admin or sub admin PIN Subscriber number Internal number of the individual phone for exchange line request t...

Page 305: ...Destination number Destination number Internal phone to be called Internal number of the group or subscriber for exchange line request type Direct exchange line phone with preceding Destination numbe...

Page 306: ...with Suppressed Number Presentation on an Internal Phone 31 Destination number Destination number External phone to be called External number for exchange line request type Internal phone with preced...

Page 307: ...Information V04 07 2018 307 Short Reference Call Data Single Call Record Call Data Single Call Record Deleting Own Call Data Records Works Council Function on an Internal Phone 8 PIN 51 PIN User PIN...

Page 308: ...MSN MSN to be sent Own phone number number without exchange line access number unaffected by a direct exchange line phone or for a PTP connection PBX base number and extnsion number Destination number...

Page 309: ...IP Access on an Internal Phone Account number Destination number Account number Used VoIP account VoIP Account number for exchange line request types Direct exchange line phone and Automatic exchange...

Page 310: ...ing on an Internal Phone 8 40 0 Logging in to a Group Only Incoming on an Internal Phone 8 41 1 Group number Logging in to All Groups Only Incoming on an Internal Phone 8 41 1 Group number Internal nu...

Page 311: ...Only Outgoing on an Internal Phone 8 42 0 Logging All Subscribers out of a Group Incoming and Outgoing on an Internal Phone 8 48 0 Group number Group number Internal number of the group for exchange...

Page 312: ...rt Reference Hotel Functions Hotel Functions Entering the wake up Time for One time wake up internal phone hh mm Deleting the Wake up Time internal phone Setting the Room Status internal phone 99 Z hh...

Page 313: ...resses must be entered using the Configuration Manager of the PBX Configuring the IPv4 Address of the PBX on an Internal Phone 8 PIN 931 E Querying the IPv4 Address of the PBX on an Internal Phone 8 9...

Page 314: ...PBX on an Internal Phone 8 943 Switching the DHCP Client of the PBX on on an Internal Phone 8 PIN 930 1 Switching the DHCP Client of the PBX off on an Internal Phone 8 PIN 930 0 Additional infor matio...

Page 315: ...5 Short Reference Identification IPv4 Address Subnet Mask Gateway DHCP Client Querying the DHCP Client Status of the PBX on an Internal Phone 8 940 Additional infor mation Display of the DHCP client s...

Page 316: ...Internal Phone 011 Subscriber group number Handsfree Speaking to a System Phone on an Internal Phone 012 Subscriber group number Subscriber group number Internal number of the group or subscriber for...

Page 317: ...Between Conversations on an Analogue Internal Phone R 1 Connecting Call Partners on an Analogue Internal Phone R 4 R Query key or Flash key R Query key or Flash key Additional infor mation You are ta...

Page 318: ...on an Internal Phone 8 81 K Switching the Configuration on an External Phone Remote switching number 8 PIN 81 K K 2 to 4 digit ID no of the configuration Additional information Authorisation required...

Page 319: ...Loudspeaker Announcement Loudspeaker Announcement Announcement to Announcement Output on an Internal Phone Number of the announcement output Number of the announcement output Internal number of the a...

Page 320: ...nternal Phone 8 PIN 5650 Listening to the Announcement on an Internal Phone 8 PIN 5750 Deleting the Announcement on an Internal Phone 8 PIN 5550 PIN Admin or sub admin PIN Additional infor mation Wait...

Page 321: ...e Parking number P R Query key or Flash key Parking number Internal number of the parking zone for exchange line request type Direct exchange line phone with preceding P 0 9 no 0 9 of the park positio...

Page 322: ...er a Call Conversation in an Ongoing Call on an Internal Phone R 06 Parking number P R Query key or Flash key Parking number Internal number of the parking zone for exchange line request type Direct e...

Page 323: ...n an Internal Phone 481 Disabling Multi Path Call Forwarding for Subscribers on an Internal Phone 481 Destination number Internal or external phone to be called Internal number of the group or subscri...

Page 324: ...led Group number Internal number of the group for exchange line request type Direct exchange line phone with preceding Destination number Internal or external phone to be called Internal number of the...

Page 325: ...97 Group number 481 Group number Internal number of the group for exchange line request type Direct exchange line phone with preceding Additional infor mation Membership of the group required Group n...

Page 326: ...ll Take over Pick up and Call Take over Taking over a Call Conversation on an Internal Phone 06 Subscriber group number Subscriber group number Internal number of the group or subscriber for exchange...

Page 327: ...N PIN Note If at the end you hear a busy signal instead of a confirmation tone the new PIN may already be in use in the PBX and no change takes place Re attempt with another digit sequence 1st PIN Old...

Page 328: ...number PIN User PIN Destination number External phone to be called External number for exchange line request type Internal phone with preceding exchange line access number or Short code dialling numb...

Page 329: ...Call with Assigned Project on an Internal Phone 93 P Destination number P 2 to 6 digit project no Destination number External phone to be called External number for exchange line request type Internal...

Page 330: ...figured Switching Duration on an External Phone Remote switching number 8 PIN 26 R R 2 to 4 digit ID no of the relay Additional infor mation For relays with the operating modes light door opener alarm...

Page 331: ...des manual relay configuration dependent and automatic configuration switchover Authorisation required Remoteswitching number Remote switching number for remote programming PIN Scr PIN R 2 to 4 digit...

Page 332: ...External Phone Remote switching number 8 PIN 26 R 0 Remoteswitching number Remote switching number for remote programming PIN Scr PIN R 2 to 4 digit ID no of the relay Additional infor mation For rela...

Page 333: ...nd Returning to the Last Call on Hold on an Analogue Internal Phone R 2 R Query key or Flash key Destination number Internal or external phone to be called Internal number of the group or subscriber f...

Page 334: ...erence Query and 3rd Call Connecting 2nd and 3rd Call Partner and Continuing to Talk to the 1st Call Partner on an Analogue Internal Phone R 4 Continuing the 3rd Call and Disconnecting the Other Calls...

Page 335: ...litting on an Analogue Internal Phone R 2 R Query key or Flash key Destination number Internal number of the group or subscriber for exchange line request type Direct exchange line phone with precedin...

Page 336: ...ternal Phone R 0 Disconnecting the Active Call and Returning to the Call Partner on Hold on an Analogue Internal Phone R 1 Connecting Both Call Partners on an Analogue Internal Phone R 4 Transferring...

Page 337: ...mware V7 2 Advanced Information V04 07 2018 337 Short Reference Callback on Busy Callback on Busy Initiating Callback on Busy on an Internal Phone R 37 Cancelling Callback on Busy on an Internal Phone...

Page 338: ...e V7 2 Advanced Information V04 07 2018 Short Reference Callback on No Reply Callback on No Reply Initiating Callback on No Reply on an Internal Phone R 37 Cancelling Callback on No Reply on an Intern...

Page 339: ...number number without exchange line access number unaffected by a direct exchange line phone The 1st number can be omitted if call forwarding is to be configured for the number currently sent by the p...

Page 340: ...ge line phone The number can be omitted if call forwarding is to be configured for the number currently sent by the phone Additional infor mation Authorisation required The destination number may only...

Page 341: ...configured for the number currently sent by the phone Destination number External number to be called External number for exchange line request type Internal phone with preceding exchange line access...

Page 342: ...he number currently sent by the phone Additional infor mation Authorisation required The destination number may only be an external number Permanent configuration is enabled Own number Own phone numbe...

Page 343: ...line phone The number can be omitted if call forwarding is to be configured for the number currently sent by the phone Additional infor mation Authorisation required The destination number may only b...

Page 344: ...MSN of the Dialling Phone on an Internal Phone 96 69 Enabling Time Control for a Special Phone Number on an Internal Phone 96 Own number 69 Additional infor mation Permanent configuration is disabled...

Page 345: ...omitted if the phone is logged in to the group as outgoing Subscriber group number Internal number of the group or subscriber for exchange line request type Direct exchange line phone with preceding...

Page 346: ...to the group as outgoing Additional infor mation Authorisation and membership of the group required Group number Internal number of the group for exchange line request type Direct exchange line phone...

Page 347: ...nal number of the group for exchange line request type Direct exchange line phone with preceding The number can be omitted if the phone is logged in to the group as outgoing Additional infor mation Au...

Page 348: ...phone is logged in to the group as outgoing Subscriber group number Internal number of the group or subscriber for exchange line request type Direct exchange line phone with preceding or External num...

Page 349: ...l Forwarding on No Reply on an Internal Phone 97 Group number 61 Group number Internal number of the group for exchange line request type Direct exchange line phone with preceding The number can be om...

Page 350: ...ng without Re entering the Number on an Internal Phone 21 Disabling Unconditional Call Forwarding on an Internal Phone 21 Destination number Internal or external phone to be called Internal number of...

Page 351: ...ing the Number on an Internal Phone 67 Disabling Call Forwarding on Busy on an Internal Phone 67 Destination number Internal or external phone to be called Internal number of the group or subscriber f...

Page 352: ...on No Reply without Re entering the Number on an Internal Phone 61 Disabling Call Forwarding on No Reply on an Internal Phone 61 Number Internal number of the group or subscriber for exchange line req...

Page 353: ...8 353 Short Reference Call Restrictor Incoming Call Restrictor Incoming Enabling the Call Restrictor Incoming for Subscribers on an Internal Phone 8 PIN 23 1 Disabling the Call Restrictor Incoming for...

Page 354: ...on an Internal Phone 8 PIN 55 AA Listening to an Announcement on an Internal Phone 8 PIN 57 AA PIN Admin or sub admin PIN AA 01 10 no 1 10 of the announcment Zusatzinforma tionen Wait for trilling ton...

Page 355: ...ber of the door for exchange line request type Direct exchange line phone with preceding R Query key or Flash key Additional infor mation Authorisation required R Query key or Flash key Door number In...

Page 356: ...r Readiness on an Internal Phone If the Internal Phone Is the Owner of the Voice Mailbox 8 28 9 Recording an Announcement for a Voice Mailbox with a Phone on an Internal Phone 8 PIN 566 A Voice mailbo...

Page 357: ...he Owner of the Voice Mailbox Voice mailbox number F PIN Admin sub admin or user PIN A 1 9 0 no 1 10 of the announcement Voice mailbox number Internal number of the voice mailbox for exchange line req...

Page 358: ...eats the announcement you have just heard 6 Jumps to the next announcement 7 Selects the currently heard or free announcement for changing or recording Press to save your announcement or to cancel the...

Page 359: ...ssages and voice memos 99 Records a voice memo Hang up Ends remote access Additional function while a message is being replayed 9 Announces the phone number of the caller provided it has been transfer...

Page 360: ...eats the announcement you have just heard 6 Jumps to the next announcement 7 Selects the currently heard or free announcement for changing or recording Press to save your announcement or to cancel the...

Page 361: ...Additional function while a message is being replayed 9 Announces the phone number of the caller provided it has been transferred Further options after announcement of the phone number Initiates a ca...

Page 362: ...eats the announcement you have just heard 6 Jumps to the next announcement 7 Selects the currently heard or free announcement for changing or recording Press to save your announcement or to cancel the...

Page 363: ...ss Additional function while a message is being replayed 9 Announces the phone number of the caller provided it has been transferred Further options after announcement of the phone number Initiates a...

Page 364: ...eats the announcement you have just heard 6 Jumps to the next announcement 7 Selects the currently heard or free announcement for changing or recording Press to save your announcement or to cancel the...

Page 365: ...Additional function while a message is being replayed 9 Announces the phone number of the caller provided it has been transferred Further options after announcement of the phone number Initiates a ca...

Page 366: ...Deleting Music on Hold on an Internal Phone 8 PIN 5532 Recording an Announcement on an Internal Phone 8 PIN 5631 Deleting the Announcement on an Internal Phone 8 PIN 5531 PIN Admin or sub admin PIN PI...

Page 367: ...hing Music on Hold and Announcement on off and Listen to It on an Internal Phone 8 PIN 573 Option PIN Admin or sub admin PIN Option 0 no music on hold announcement 1 announcement only 2 internal music...

Page 368: ...e 8 PIN 31 hh mm w Entering the wake up Time and Activating Repetitive wake up on an Internal Phone 8 PIN 32 hh mm w PIN User PIN hh 00 23 hour mm 00 59 minute w 1 7 single weekday Mon Sun 8 weekend S...

Page 369: ...al Phone 8 PIN 34 Recording an Announcement on an Internal Phone 8 PIN 562 A Deleting an Announcement on an Internal Phone 8 PIN 552 A PIN User PIN PIN Admin or sub admin PIN PIN Admin or sub admin PI...

Page 370: ...5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 Short Reference Wake up Functions Listening to an Announcement on an Internal Phone 8 PIN 572 A PIN Admin or sub admin PIN A 1 3 no 1 3 of t...

Page 371: ...s section provides a general overview of the integrated Configuration Manager It describes how to open and generally operate the Configuration Manager Moreover you can find tips on how to use the Help...

Page 372: ...administrator sub admin User Opening the Configuration Manager Requirements Recommended browsers Mozilla Firefox Google Chrome current version Knowledge of the IP address on the PBX Configured passwo...

Page 373: ...on Manager as an Administrator 1 Enter the IP address of the PBX for example 192 168 0 240 2 Enter the admin user name and the corresponding password Opening the Configuration Manager as Sub Administr...

Page 374: ...r Navigation Horizontal navigation bar From here you reach the pages Synth ses and Surveillance The Recherche in the horizontal navigation bar searches for terms in the Navigation area The term is sea...

Page 375: ...rea of the Configuration Manager you go back directly to the login page Entry and Selection Fields Important All settings configured on pages with the following fields must saved before leaving the pa...

Page 376: ...y fields and then click Enregistrer In extendible lists the lower toolbar displays information about the actual and maximum possible number of entries in the table Dongle functions identified by have...

Page 377: ...n cannot be used as a sorting criteria Information on the PBX Click the logo in the Configuration Manager for opening the information about the PBX e g firmware version serial number dealer and operat...

Page 378: ...atiques SVI page 381 Fonction de messagerie vocale t l copie page 381 Heures de r veil page 382 Plages horaires page 383 Ports page 383 Plan de r partition des num ros page 383 Plan de r partition des...

Page 379: ...signalled Documents imprim s Prints a list of the configured call distributions Statut transferts d appels Proceed as follows Using the Configuration Manager Synth ses Statut transferts d appels Disp...

Page 380: ...s follows Using the Configuration Manager Synth ses Groupes Displays all created groups with corresponding phone numbers and names as well as the subscriber status Documents imprim s Prints a list of...

Page 381: ...h ses Standard automatiques SVI Displays all configured automatic receptions and the corresponding desti nation numbers Documents imprim s Prints a list of all configures automatic receptions Fonction...

Page 382: ...of the actaual occupied and maximun possible storage space Documents imprim s Prints a list of the configured voice mail fax boxes Graphique Displays the memory assignment in a diagramme Heures de r v...

Page 383: ...nfigurations are valid 12 a m 11 59 p m as well as manually enabled configurations Ports Proceed as follows Using the Configuration Manager Synth ses Ports Displays all configured and fixed ports of t...

Page 384: ...nts Exchange line access number of the PBX Automatic receptions Call parking Internal CAPI dial in number Short code macros The internal numbering plan of the PBX permits the allocation of 2 to 4 digi...

Page 385: ...seaux publics Indicatif Note that changing the exchange line access number restricts the phone numbering plan The overview can be viewed and printed Documents imprim s in the Configuration Manager by...

Page 386: ...tic r seau page 386 Affectation ext Canaux de communication page 387 Statut comptes VoIP page 388 Statut abonn s internes page 390 Statut relais IP page 395 Messages syst me page 396 Flux de donn es r...

Page 387: ...ectation ext Canaux de communication Proceed as follows Using the Configuration Manager Surveillance Affectation ext Canaux de communication Displays the status of the external call channels and if a...

Page 388: ...isplayed Demande STUN Enregistrement dernier appel sortant Note When opening the page it first shows the status which is automat ically updated every 30 seconds The first steps are the DNS request and...

Page 389: ...ulty responses Firewall blocks SIP transport protocol or otherwise does not allow Voice over IP REGISTER request successful Faulty STUN request Current status must be checked again Note Some providers...

Page 390: ...cal status is displayed e g an INVITE request to the provider with the answer 404 Not Found unknown phone number is considered as successful unclear e g caused by No call has been made via this accoun...

Page 391: ...utomatically be updated every 30 seconds Not all status information can be updated automatically see following sections Status analogue phones Unknown analogue phone Connected analogue phone with date...

Page 392: ...ISDN phone the MSN must be configured and then the receiver must either be picked up or the phone must be called for correctly displaying the phone status The monitoring page should then be updated T...

Page 393: ...ber Registration error with error message Provisioning VoIP phones No provisioning file assigned yet Provisioning file assigned however not yet requested by the device Provisioning file assigned and r...

Page 394: ...determinded another phone of the phone family as firmware distributing phone Firmware distributing phone Subscribers Door terminals Under Subscribers and Interphones all known devices that are assign...

Page 395: ...the device must correspond to the subscriber VoIP phones The MAC address entered for the subscriber must corre spond to the MAC address sent by the device If these devices shall no longer be displaye...

Page 396: ...logged and displayed in chronological order with the date and time category Filtre s lectionn and detailled information in English Notes The page is not updated automatically When the maximum number o...

Page 397: ...in the network Connection data sets with destination source and time information of a telecommunication connection The spoken word of both ends of a telecommunication connection Configuration data of...

Page 398: ...field 3 Click D marrer la trace 4 If the error can be reproduced easily try to repeat it now 5 To stop the recording of the network log click Arr ter la trace 6 Save the file Messages d tat Proceed a...

Page 399: ...pact 5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 399 Configuration Manager Surveillance When opening the page it first shows the status which is automatically updated every 30 seco...

Page 400: ...ide These are offered to the currently opened configuration page There is an behind some settings When tapping an information text is displayed Clicking on the icon opens the corresponding help topic...

Page 401: ...COMpact 5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 401 Configuration Manager Help...

Page 402: ...an overview of the whole help Navigating via the Index Click the Index to go to the index Via the letters you can go directly to the keywords under this letter and fruther on to the help pages of the...

Page 403: ...al terms the help texts which contain all keywords are displayed 3 Click Recherche 4 Select a title from the list Note Click to display the currently open help page in the table of contents Printing H...

Page 404: ...404 COMpact 5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 Settings Mat riel Settings Mat riel Topics S lection des modules page 405 Configuration du port page 406...

Page 405: ...ecifications here have to match the actual hard ware configura tions of your PBX If this is the case the settings will be marked in black If it is not the case the settings will be marked in red If an...

Page 406: ...gs Ports Proceed as follows Using the Configuration Manager page Mat riel Configuration du port Notes If the settings for the module are marked in red the module is selected but not inserted o its jum...

Page 407: ...otal number of existing ports call channels internal S0 Port is used as internal S0 port internal UP0 Port is used as internal UP0 port externe Port is used as external port Type de connexion The conn...

Page 408: ...e subscriber numbers MSNs Connexion PTP ISDN PTP connection Point to Point with a PBX base number and Direct Dial In numbers DDI numbers 2FXO Requirements Selected COMpact 2FXO module Utilisation Set...

Page 409: ...2 Advanced Information V04 07 2018 409 Settings Mat riel Configuration du port Configurer Opens the page Connexion analogique see chapter Settings Public switched tel networks Analogue Connection Expe...

Page 410: ...ion V04 07 2018 Settings R seaux publics Settings R seaux publics Topics Indicatif page 411 Appels d urgence page 416 Connexions analogiques page 421 Connexions RNIS page 437 Voix sur IP VoIP page 490...

Page 411: ...s Using the Configuration Manager page R seaux publics Indicatif Note Some of the following settings can also be configured seperately for connections accounts EXCHANGE LINE REQUEST EXCHANGE LINE ACCE...

Page 412: ...hange line request disabled Is required to request an external line exception direct exchange access and automatic exchange line request Note An available external line is indicated by the external di...

Page 413: ...ts and emergency numbers Note Emergency numbers preset in this way cannot be deleted You can only preset different public emergency numbers by subsequently changing the country settings Make sure that...

Page 414: ...a codes If this also applies to the location at which the PBX is installed you do not need to enter an area code Niveau de s lection The selection of the dial level Location National International is...

Page 415: ...it d appel Tonalit d occupation Depending on the location of the PBX the signalling tones are correspond ingly preconfigured but they can also be changed For these tones only the frequencies 400 425 4...

Page 416: ...pels d urgence Emergency Call Priority An external line is definitely made available from the PBX when dialling the emergency number or if an alarm is detected If necessary a call can be interrupted t...

Page 417: ...with 11 will remain available to be assigned as internal numbers An emergency number can be dialled without exchange line access number but it is not possible to assign internal numbers which begin wi...

Page 418: ...inning with 11 are entered without an area code which reduces the size of the internal call numbering plan For example if the emergency phone numbers are 110 and 112 this means the internal numbers 11...

Page 419: ...entries marked in the list Num ros de service Num ros de service Overall you can enter up to ten external numbers as emergency call or service phone numbers Note Public service phone numbers e g begi...

Page 420: ...ocation at which the PBX is installed you do not need to enter an area code Nom The name is used for display purposes on the system phone The name along with the phone number also appears on some page...

Page 421: ...1 Expert Configuration Analogue Connection page 424 Settings Analogue Connection Proceed as follows Separately for analogue ports Using the Configuration Manager page R seaux publics Connexions analog...

Page 422: ...may cause call charges for the caller even if no one picks up the phone at the internal destination If the PBX is not connected to the land line outgoing external calls can only be accepted via a tar...

Page 423: ...provider area code prefix if the network provider supports the dial around service La ligne peut passer des appels d urgence Requirements The corresponding connection must allow emergency calls This...

Page 424: ...e This name is used to identify the phone number within the PBX Sonnerie The ringtone specifies which sequence of sounds is used to signal external calls to internal subscribers on the PBX Note See th...

Page 425: ...ettings for the selected country Notes The analogue port has default settings that are required for analogue ports in the country in which the PBX is operating The settings are specified by selecting...

Page 426: ...the network provider s service features such as callback when busy CCBS you will usually need a longer flash time e g 170 to 300 ms A flash time of 300 ms is standard in Germany If the flash time is...

Page 427: ...rnal call partner Compensation de l cho This compensates for local echoes and reverberation effects Affectation de ligne Attente de tonalit Before the PBX dials a phone number it checks whether a dial...

Page 428: ...e access code automatically 0 9 The number character string entered here is automatically added to the selected phone number as a prefix This is needed if the public exchange always requires a specifi...

Page 429: ...econdes The waiting time serves for post dialling digits before the PBX recognises that dialling has been finished and sends to the exchange line signalises the exchange line that the number sequence...

Page 430: ...aissance de la tonalit occup e The PBX recognises the busy signal sent by the public exchange recommended setting This is needed to allow the CCBS callback when busy function to be enabled using the P...

Page 431: ...uptions on the external line as the busy signal because this would cause it to interrupt conver sations In this situation the subscriber must signal to the PBX that the call is ended by disconnecting...

Page 432: ...end of the call The PBX recognises the end of the call when the network provider drops the loop current to zero Chiffre MFV D Requirements The PBX must recognise the DTMF code D sent by the network p...

Page 433: ...nd the CLIP infor mation DTMF and DTMF MaxComm The network provider uses Dual Tone Multi Frequency signalling to send the CLIP information Sous version de CLIP The CLIP sub version specifies when the...

Page 434: ...e transf si non r ponse CFNR D sactiver le transf si non r ponse CFNR The feature codes specify the character strings the analogue network provider requires to execute a service feature on the analogu...

Page 435: ...e sent by the analogue network provider This means the PBX can then identify the tones and apply them accordingly The network provider uses these tones in the following situations Tonalit When a subsc...

Page 436: ...ns analogiques Notes Please contact the Support team before making any changes to these character strings An incorrect character string will cause the PBX to operate incorrectly Sonnerie Fr quence The...

Page 437: ...n PTP Connection page 465 Settings Extension page 484 Settings Additional Numbers page 487 Settings PTMP Connection Proceed as follows Separately for external S0 ports Using the Configuration Manager...

Page 438: ...sed for emergency calls This exchange line cannot be used for emergency calls When you attempt to dial an emergency number you will hear the announcement This phone does not allow emergency calls Plea...

Page 439: ...ll charges for the caller even if no one picks up the phone at the internal destination If the PBX is not connected to the land line outgoing external calls can only be accepted via a targeted exchang...

Page 440: ...ne number e g a service phone number that is transferred to the destination by the exchange line without its correctness being checked Nom For display purposes on the system phone Sonnerie The rington...

Page 441: ...ISDN connection are settings that should only be changed if e g country or provider specific particularities make it absolutely necessary Liasion Point Multi Point PMP Proceed as follows Using the Co...

Page 442: ...the network provider The PBX stores the charge information sent by the network provider and uses it to evaluate individual calls Important Disabling this function is only advisable if it causes probl...

Page 443: ...ure the duration of the call and your own table of tariffs are used to calculate the charges G n ral Indicatif international International phone prefix e g 0044 for the UK Local area code Phone number...

Page 444: ...do not exist Here the dial level Location must not be selected Note After the port settings once have been made correctly no further changes should be made Source suitable for clock synchronisation T...

Page 445: ...cates its action readiness Temporisation de la langue si Setup Ack avec Inband Info Interfering noise during dialling phase are avoided Always send DTMF digit after inband info Note This is a country...

Page 446: ...on is used for LCR calls Notes LCR must be disabled if the network provider does not support LCR However you can always perform LCR manually by dialling a provider area code prefix if the network prov...

Page 447: ...act 5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 447 Settings R seaux publics Connexions RNIS Nouveau A new digit is added to the table Supprimer Deletes the entries marked in the l...

Page 448: ...e processings are not supported by all providers Registre Special form of the Keypad call forwarding method in Spain Installation CR The call forwarding is controlled in the PTP connection Not every p...

Page 449: ...When an external phone number is forwarded the call can be forwarded via a call channel on any of the other ports A call can only be redirected via a call channel on the same port The probability that...

Page 450: ...ends on their settings and cannot be configured in the PBX Routing via exception numbers VoIP GSM Requirements Configured exception numbers page Routage Routage VoIP GSM Num ros de t l phone d excepti...

Page 451: ...d by all providers Indicateur de service pour la demande du transfert d appel Select the Service Indicator for the call forwarding query All services Speech only Audio 3kHz Speech Audio Telephony 3 kH...

Page 452: ...prefix 0 9 max 4 digits to send possibly necessary control commands to the provider Le num ro compos CDPN contient un suffixe Enter a postfix 0 9 max 4 digits to send possibly necessary control comman...

Page 453: ...CLIP no screening switched on for the ISDN connection If a call is forwarded via the external connection the caller s phone number is sent to the destination of the forwarded call If it is an anonymo...

Page 454: ...the destination number CDPN s as a wildcard for the own phone number MSN CALL FORWARDING IF BUSY CFB Transfert d appel disponible dans la ligne The exchange line has a CFB therefore this function can...

Page 455: ...therefore this function can be enabled The router does not have a CFNR therefore this function must be disabled Keypad Registro code Enable CFNR Keypad Registro code Disable CFNR The feature codes spe...

Page 456: ...ch means both settings must be made in dependency to each other Select the type Unknown Subscriber National International how the phone number shall be transferred Select the phone number format depen...

Page 457: ...tion The called party number is sent as keypad sequence The dial prefix is provider specific e g 31 OUTGOING CALLS CGPN Propre num ro de t l phone de type Propre num ro de t l phone au format Note The...

Page 458: ...uality on the receive side could be slightly changed Identique au abonn The LLC call type is adopted from the subscriber automatique Audio 3kHz is preferably used At problems with the destination it i...

Page 459: ...ional how the phone number shall be transferred Select the phone number format dependent on the phone number type CONNECTED CALLS COPN Connected phone number of type Num ro de t l phone associ au form...

Page 460: ...d faut might as well be selected FOR INCOMING CALLS Waiting for direct dialling 4 8 sec Note This is a country specific setting only relevant in Austria Enter a waiting time until the direct dialling...

Page 461: ...of the connection within the PBX Extensions block DDI numbers de A PTP connection has a PBX base number base number header base phone number and Direct Dial In DDI extension numbers The network provi...

Page 462: ...on and assign it in the call distribution For example for extensions block 00 to 99 enter the individual extension numbers 00 to 09 as an extension number and assign them during call distribution The...

Page 463: ...the page Routage VoIP GSM Routing Num ros de t l phone d exception and the corresponding accesses also configured on this page or via a configured preferred exchange line Param tres de ligne for subs...

Page 464: ...a number of PTP connections these connections can be bundled together A bundled PTP connection consists of all the ports assigned to the same line that have the same phone number and the same extensio...

Page 465: ...der specific particularities make it absolutely necessary Connexion PTP Proceed as follows Separately for PBX base number Using the Configuration Manager page R seaux publics Connexions RNIS Num ro Pr...

Page 466: ...dual calls Important Disabling this function is only advisable if it causes problems on the external connection this depends on the network provider country Some telephony providers do not send charge...

Page 467: ...is busy Important If this function is enabled but the network provider does not support it service feature not unlocked it might still happen that the caller is given the option of a callback In this...

Page 468: ...he caller s reply is not forwarded to the PBX and therefore the function cannot be performed Ringtone for the PTP connection bundle mentioned above The ringtone specifies which sequence of sounds is u...

Page 469: ...ational is country specific Depending on the country and the settings for the local area code above a dial level must be selected example In Belgium local area codes do not exist Here the dial level L...

Page 470: ...he layer is put into the idle state by the network provider Thus for example a delay time is avoided before the external dial tone indicates its action readiness Temporisation de la langue si Setup Ac...

Page 471: ...ovider must support the dial around service Configured prefixes country prefix and local area code Configured LCR see Functions Uses Concepts LCR section The ISDN connection is used for LCR calls Note...

Page 472: ...ns RNIS The digits in the table below are the common LCR number prefixes in Germany For other countries more LCR number prefixes a total of 10 can be entered Nouveau A new digit is added to the table...

Page 473: ...processings are not supported by all providers Registre Special form of the Keypad call forwarding method in Spain Installation CR The call forwarding is controlled in the PTP connection Not every pro...

Page 474: ...When an external phone number is forwarded the call can be forwarded via a call channel on any of the other ports A call can only be redirected via a call channel on the same port The probability that...

Page 475: ...ends on their settings and cannot be configured in the PBX Routing via exception numbers VoIP GSM Requirements Configured exception numbers page Routage Routage VoIP GSM Num ros de t l phone d excepti...

Page 476: ...d by all providers Indicateur de service pour la demande du transfert d appel Select the Service Indicator for the call forwarding query All services Speech only Audio 3kHz Speech Audio Telephony 3 kH...

Page 477: ...prefix 0 9 max 4 digits to send possibly necessary control commands to the provider Le num ro compos CDPN contient un suffixe Enter a postfix 0 9 max 4 digits to send possibly necessary control comman...

Page 478: ...CLIP no screening switched on for the ISDN connection If a call is forwarded via the external connection the caller s phone number is sent to the destination of the forwarded call If it is an anonymo...

Page 479: ...t have a CFB therefore this function must be disabled CALL FORWARDING NO REPLY CFNR Transfert d appel disponible dans la ligne The exchange line has a CFNR therefore this function can be enabled The e...

Page 480: ...N receives prefix Enter a prefix 0 9 max 4 digits to send possibly necessary control commands to the provider CDPN receives postfix Enter a postfix 0 9 max 4 digits to send possibly necessary control...

Page 481: ...ro de t l phone de type Propre num ro de t l phone au format Note The settings of type and in format build a group which means both settings must be made in dependency to each other Select the type Un...

Page 482: ...uality on the receive side could be slightly changed Identique au abonn The LLC call type is adopted from the subscriber automatique Audio 3kHz is preferably used At problems with the destination it i...

Page 483: ...ional how the phone number shall be transferred Select the phone number format dependent on the phone number type CONNECTED CALLS COPN Connected phone number of type Num ro de t l phone associ au form...

Page 484: ...Spain the special encoding Par d faut might as well be selected FOR INCOMING CALLS Waiting for direct dialling 4 8 sec Note This is a country specific setting only relevant in Austria Enter a waiting...

Page 485: ...e ones used in linear call distribution or if an extension number is needed for a different function e g remote configuration CLIP no screening you must also enter it in the phone number list click on...

Page 486: ...ne without its correctness being checked Nom The name is used for display purposes on the system phone Sonnerie The ringtone specifies which sequence of sounds is used to signal external calls to inte...

Page 487: ...ately for PBX base numbers Using the Configuration Manager page R seaux publics Connexions RNIS Additional PTP connection numbers Requirements Configured PBX base number Num ros Directs SDA en PTP sup...

Page 488: ...PTP connection These numbers are not attached to the PBX base number Note You can input up to 250 external numbers for land line and VoIP connections in the PBX In other words the total maximum numbe...

Page 489: ...ie The ringtone specifies which sequence of sounds is used to signal external calls to internal subscribers on the PBX Note See the Functions Uses Concepts Ring tones section for infor mation about ex...

Page 490: ...ngs VoIP Accounts page 523 Expert Settings PTMP Connection page 533 Expert Settings PTP Connection page 541 Settings Additional Numbers VoIP page 549 Management VoIP Provider Proceed as follows Using...

Page 491: ...e with individual provider access data XML will be downloaded from the update server Depending on the Internet connection this file is then either saved to a data storage device PC or directly to the...

Page 492: ...tings VoIP Provider Proceed as follows Separately for VoIP providers Using the Configuration Manager page R seaux publics Voice over IP VoIP page Fournisseur Configurer Note You can obtain the data fo...

Page 493: ...ame resolution is not always successful via the default gateway In such cases another way should be chosen here R solution de nom via la configuration IP There are several accounts at this domain and...

Page 494: ...nder Acc s Internet utilis must also have an IPv6 address Deuxi me serveur DNS Acc s Internet utilis Requirements If using both network interfaces Configured IAD for this provider page Administration...

Page 495: ...m external manipulation by for example a firewall integrated in the router Without NAT Keep Alive the firewall s security functions will defend you against attempted accesses from the Internet For thi...

Page 496: ...pts are made to register Enregistrement SIP conform ment RFC 6140 The PBX complies with the SIPconnect 1 1 SIP protocol NAT Traversal NAT Network Address Translation enables you to convert a particula...

Page 497: ...orms NAT traversal Enabled with use of STUN NAT traversal is performed by the PBX To achieve this a STUN server must also be specified for the VoIP provider Enabled NAT traversal is performed by the P...

Page 498: ...ort As a rule this is reported with error message 503 during SIP registration If you encounter this problem we recommend you set a higher value e g 180 Proxy sortant The outbound proxy is an intermedi...

Page 499: ...rt SIPS du registre VoIP interne The Synth ses Ports page shows an overview of the PBX ports incoming and outgoing SIP session timer 5 to 60 min At the specified intervals the SIP session timer checks...

Page 500: ...a block Time measurement restarts after the entry of each digit After the selected time has passed the PBX recognises the most recent digit as the final digit and will not allow any more numbers to be...

Page 501: ...used to set up and shut down a connection and signalling are all encrypted by SIPS SIPS Encryption of SIPS via TLS SIP TLS Encryption of SIP via TLS Note SRTP is used to encrypt call data D sactiver l...

Page 502: ...for communications with the VoIP provider automatique The PBX first checks whether the VoIP provider supports IPv6 If so operating mode IPv6 is used for communications with the VoIP provider Otherwise...

Page 503: ...d by the VoIP provider If these channels are occupied additional connections required are made using another provider Pour les canaux VoIP r serv s aux appels entrants Pour les canaux VoIP r serv s au...

Page 504: ...encrypted and then transmitted if not the call data will not be encrypted obligatoire Forces enabling of call data encryption by SRTP The connection is not established if the call partner VoIP provide...

Page 505: ...the PBX The router which connects the local area network with the Internet should be a properly functioning SIP aware router which performs NAT traversal Enabled with use of STUN NAT traversal is per...

Page 506: ...ta les deux proc d s The PBX transmits the DTMF signals on two channels 1st contains DTMF tones together with the voice data 2nd contains the DTMF signal Compensation de l cho This compensates for loc...

Page 507: ...alit possible Selects a codec sequence with best possible VoIP call quality high bandwidth as highest priority Bon compromis Selects a compromise between VoIP call quality high bandwidth and compressi...

Page 508: ...request This information includes the IP address and port outside their private network that is viewed as the source of their data This information is entered in the requests instead of the actual pr...

Page 509: ...announcements which are played by the VoIP provider when the connection with the call forwarding destination is estab lished If external call forwarding is configured over a VoIP provider the call to...

Page 510: ...as the DNS server delivers this entry it will be prioritised Type de pile SIP Type 1 Software module for the SIP log processing used previously Type 2 New extensive software module for the SIP log pr...

Page 511: ...tworks enables smooth extensive fax transmission to take place Note If problems occur when T 38 is switched on you can change the setting used to negotiate the fax protocol N gociation T 38 Conforme R...

Page 512: ...The destination phone number is transmitted from the PBX to the VoIP provider with the entire country code in mobile telephony format e g 44 Country code without leading zeroes The destination phone...

Page 513: ...d Information V04 07 2018 513 Settings R seaux publics Voix sur IP VoIP If prefixes are necessary for conversion for dialling a number without prefixes the prefixes set for the account are used R seau...

Page 514: ...mobile telephony format e g 44 Country code without leading zeroes Your own external phone number that is to be transferred is sent to the VoIP provider with a shortened country code without the inte...

Page 515: ...with the local area code but without a leading zero e g 5306 Notes The PBX checks whether any of the specified phone numbers are to be transferred and if so which ones Abonn s Abo Propri t s Param tr...

Page 516: ...isplay text area is used to transfer the name In accordance with RFC 3325 with P Asserted Identity Your own external phone number that is to be transferred Network Provided Number is sent to the VoIP...

Page 517: ...IP provider expects to receive the number presentation suppression Aucun texte affich If number presentation suppression is switched on an empty display text is sent in the From header Anonyme The sen...

Page 518: ...n es des utilisateurs Liste des appels To identify the user defined settings select an incoming call under Surveillance Flux de donn es r seau and view it in the Wireshark programme Select the options...

Page 519: ...n of the phone number when the call is answered D finir le pr fixe du num ro de t l phone Sets a prefix for the country code before the phone number maximum 10 characters Source pour le num ro appel P...

Page 520: ...ch will work for most providers The user provided number unscreened number corresponds to CLIP no screening in the From header is transferred to the network provided number screened number The phone n...

Page 521: ...rk Provided Number Network verified incoming phone number The evaluatable phone number is searched for in the Invite in the sequence entered User Provided Number Non verified incoming phone number cor...

Page 522: ...ectable name This name is used to identify the account within the PBX Type de connexion Connection type to be used with the account Liasion Point Multi Point PMP VoIP account with multiple subscriber...

Page 523: ...ttings for the VoIP account Supprimer Deletes the entries marked in the list Settings VoIP Accounts Proceed as follows Separately for VoIP accounts Using the Configuration Manager page R seaux publics...

Page 524: ...u attempt to dial an emergency number you will hear the announcement This phone does not allow emergency calls Please use an alternative Note The phone allows emergency calls by default Check you can...

Page 525: ...phone numbering plan Nom d utilisateur User name assigned by the VoIP provider when the account was set up It is used to identify the user to the VoIP provider Notes Note that some providers allocate...

Page 526: ...ice over IP service e g a dial in password Find out what information is needed for the dial in and enter it accordingly The password is called different things by different providers For example it ca...

Page 527: ...es expert Configurer Opens the expert settings page PHONE NUMBERS FOR PTP CONNECTION Num ro de t l phone du syst me Bloc d appel direct de Requirements prefixes country and local area code configured...

Page 528: ...ment for the extension numbers in the exten sions block If an extension cannot be assigned the fallback call distribution function is enabled If you want an extension number to be different from the o...

Page 529: ...ls to the phone numbers of the PTP connection to internal subscribers on the PBX Notes Individual ringtones can be assigned to extension numbers that were input in different ways See the Functions Use...

Page 530: ...of MSNs DDI numbers and additional numbers is 250 Phone number for CLIP no screening Requirements set up phone number CLIP no screening switched on for the VoIP account Customer specific phone number...

Page 531: ...on the PBX Note See the Functions Uses Concepts Ring tones section for infor mation about exceptions to signalling and sound sequences Nouveau Adds a new phone number Supprimer Deletes the entries ma...

Page 532: ...hout its correctness being checked Nom d affichage This name is used for display purposes on the system phone Notes If no display name has been entered the account name is displayed If your provider i...

Page 533: ...phone number Supprimer Deletes the entries marked in the list Expert Settings PTMP Connection Compte VoIP Adopt settings from PBX location Germany The PBX s location is automatically adopted County s...

Page 534: ...tif r gional Phone number prefix e g 0208 for Greater London for which the account s VoIP provider has provided the phone numbers Note If there is no fixed digit sequence as the area code at the insta...

Page 535: ...ion is used for LCR calls Notes LCR must be disabled if the network provider does not support LCR However you can always perform LCR manually by dialling a provider area code prefix if the network pro...

Page 536: ...ferent ways The exchange line router or the provider determines which of the call forwardings listed below can be used Clavier The call forwarding is controlled in the PTMP exchange line The digit seq...

Page 537: ...any available call channel Requirements Enabled call forwarding method 2 B channel When an external phone number is forwarded the call can be forwarded via a call channel on any of the other ports A c...

Page 538: ...Routing via exception numbers VoIP GSM Requirements Configured exception numbers page Routage Routage VoIP GSM Num ros de t l phone d exception Enabled call forwarding method 2 B channel The device c...

Page 539: ...tination CALL FORWARDING UNCONDITIONAL CFU Transfert d appel disponible dans la ligne The exchange line has a CFU therefore this function can be enabled The exchange line does not have a CFU therefore...

Page 540: ...line does not have a CFB therefore this function must be disabled Keypad Registro code Enable CFB Keypad Registro code Disable CFB The feature codes specify the character strings the VoIP network pro...

Page 541: ...ave a CFNR therefore this function must be disabled Keypad Registro code Enable CFNR Keypad Registro code Disable CFNR The feature codes specify the character strings the VoIP network provider require...

Page 542: ...matically adopted County settings for this exchange line Requirements Adopt settings from PBX location Germany disabled Select the country for this exchange line G n ral Indicatif international Intern...

Page 543: ...of the dial level Location National International is country specific Depending on the country and the settings for the local area code above a dial level must be selected example In Belgium local are...

Page 544: ...rovider digit recognition for this connection Requirements Disabled Adopt settings from PBX location Germany The digits in the table below are the common LCR number prefixes in Germany For other count...

Page 545: ...rding shall be executed directly by the exchange line The PBX sends a corresponding message with new destination number to the exchange line Accordingly the call is forwarded to the new destination by...

Page 546: ...d marrage du syst me When rebooting the PBX the saved data of the call forwarding is renewed Important In Switzerland the configuration of a call forwarding is chargeable To avoid costs the check box...

Page 547: ...the destination number has not been entered in the routing table the call to be forwarded is sent either via a free call channel that is assigned to the port or via any free call channel For call forw...

Page 548: ...ore this function must be disabled CALL FORWARDING IF BUSY CFB Transfert d appel disponible dans la ligne The exchange line has a CFB therefore this function can be enabled The exchange line does not...

Page 549: ...m ros Directs SDA en PTP suppl mentaires Select the extension number bundle for that the additional numbers are to be displayed configured provided that more then one PBX base number was configured Ph...

Page 550: ...oses on the system phone Sonnerie The ringtone specifies which sequence of sounds is used to signal external calls to internal subscribers on the PBX Note See the Functions Uses Concepts Ring tones se...

Page 551: ...iguration Manager page R seaux publics Achem inement des appels Note External numbers that are required as Call Through numbers Fonctions DISA Call Through are not allowed to be used in call distribut...

Page 552: ...elect the connections to be displayed configured A separate call distribution is set for each external connection A single connection as is defined here as A PTMP connection fixed network or GSM A sin...

Page 553: ...MP connections No de t l phone interne Nom R version The caller is transferred to the fallback function Internal number The caller will be transferred to the selected internal number subscriber group...

Page 554: ...ations must be selected linear fallback The caller will be transferred to the internal number similar to the DDI If this phone number is not configured in the PBX the fallback function will be used Re...

Page 555: ...t l phone interne Nom Internal number The caller will be transferred to the selected internal number subscriber group voice mail fax box or automatic reception Settings Call Distribution Proceed as f...

Page 556: ...transferred according to the settings Only Announcement before Answering The caller hears the Announcement before Answering and then the connection is inter rupted Fallback phone number and no Announ...

Page 557: ...Forwarding on no reply and the seconds configured in apr s The longest waiting time will be determined by a comparison of the Delay time for CF on no reply in the PBX and the Temps d attente pour tran...

Page 558: ...fax box Aucune reconnaissance There is no automatic modem fax call distribution Fax The active fax call distribution is enabled Fax et modem The active modem fax call distribution is enabled Passif R...

Page 559: ...ion Dur e de reconnaissance Requirements Configured connection type analogue connections Time interval in seconds that the PBX has for making the identification of fax or modem No de t l phone interne...

Page 560: ...ternal numbers Proceed as follows Separately for configurations Separately for external numbers Using the Configuration Manager page R seaux publics Transfert d appel Using a character string on the i...

Page 561: ...ion key see the manual for the phone With a standard phone you can change call forwarding in the permanent configuration and switch on the permanent configuration or the current configuration using a...

Page 562: ...external calls to the external number are forwarded to the entered external destination number Num ro de t l phone compos Destination number external number or short code number to which external call...

Page 563: ...ormation V04 07 2018 563 Settings Abonn s Abo Settings Abonn s Abo Topics Num ros de t l phone page 564 Provisioning d IP page 570 Profils page 577 Propri t s Synth se des fonctions page 594 T l phone...

Page 564: ...an internal number You can select any of the numbers in the internal supply of phone numbers This number is then used for distributing calls and can be called directly by another internal subscriber...

Page 565: ...or in the system phone as the first MSN Also on an ISDN unit make sure that the phone number is transmitted to the PBX Nom Freely selectable name This name is used to identify the subscriber within t...

Page 566: ...iguration of an announcement output ISDN end devices T l phone d di RNIS System phone COMfortel 1200 1400 1600 2600 T l phone RNIS ISDN phone in compliance with the Euro ISDN Standard DSS1 ISDN PC con...

Page 567: ...criber Filtres The list of subscribers is filtered by the entered or selected value Nouveau Adds a new subscriber You must then make the settings for this new subscriber Notes After selecting the VoIP...

Page 568: ...be able to identify the MAC address of the phone so that the phone can be matched to a subscriber and his her provisioning data P riph riques trouv s Select one of the existing MAC adresses P riph ri...

Page 569: ...018 569 Settings Abonn s Abo Num ros de t l phone Note If a MAC address has been entered and assigned to a subscriber the corresponding phone can already be provided with provisioning data during its...

Page 570: ...g Files page 572 Settings Provisioning Proceed as follows Using the Configuration Manager page Abonn s Abo Provi sioning d IP Param tres Requirements Automatic provisioning via the provisioning server...

Page 571: ...iber data Note Only enable this function if you operate phones on the PBX that do not have an own client certificate Client certificates are stored in the PBX for the following IP phones COMfortel 120...

Page 572: ...s Abo Provisioning d IP Management Provisioning Files Proceed as follows Using the Configuration Manager page Abonn s Abo Provi sioning d IP Gestion des fichiers Nouveau Supprimer Note The default pr...

Page 573: ...files and click Exporter The provsioning files will be generated in a provisioning zip folder Autorisation d acc s Fichier de provisioning Authorisation Provisioning files can partly contain sensitiv...

Page 574: ...mpty provisioning file Standard xml is provided as default file The Standard xml file cannot be deleted or edited in the integrated file editor but it can be viewed Fichiers de provisioning diter For...

Page 575: ...diteur COMfortel IP Editor The COMfortel IP Editor simplifies the provisioning settings e g NTP or function keys The settings are adopted to the provisioning file after saving Notes When opening the C...

Page 576: ...4 07 2018 Settings Abonn s Abo Provisioning d IP Prestettings for editor File editor Via the file editor settings e g NTP or contacts are directly made in the provisioning file xml cfg Provisioning fi...

Page 577: ...page 578 Settings Profile Assignment page 593 Management Profile Proceed as follows Using the Configuration Manager Nom de profil The available profiles default profiles user defined profiles are disp...

Page 578: ...ion Manager Profile related page Abonn s Abo Profils Configuration Configurer Configuration de profil Select the profile you want to display configure Function related page Abonn s Abo Profils Synth s...

Page 579: ...Exchange line authorisation business Experts Exchange line authorisation private Experts Defines which kind of phone numbers may be dialled with a subscriber International All international and domes...

Page 580: ...s cannot be made The subscriber hears a corre sponding announcement This function is for example useful for remote extensions as the emergency call is issued at the location of the PBX and not at the...

Page 581: ...g business Call deblocker outgoing private Requirements Configured call deblocker Using the Configuration Manager page Donn es des utilisateurs Num ros sp ciaux The subscriber can dial the phone numbe...

Page 582: ...ivil gi es sp ciales For outgoing external calls the connections released under Experts are used depending on the selected priority This makes the definition of a preferred exchange line priority 1 wi...

Page 583: ...En fonction de la ligne The phone number to be presented is configured separately for each external connection under Experts Notes On a connection with a GSM gateway the phone number presentation conf...

Page 584: ...r presentation to the network provider is not suppressed by the phone If the number presentation should always be suppressed the Pr sentation du num ro de t l phone appels sortants must be configured...

Page 585: ...connection over which the subscriber is called are presented on the PTMP connection En fonction de la ligne The phone number to be presented is configured separately for each external connection under...

Page 586: ...of the phone numbers entered in the selected call deblocker Liste noire appels entrants Requirements Configured call restrictor Using the Configuration Manager page Donn es des utilisateurs Num ros sp...

Page 587: ...the subscribers who have already been called for this call If the subscriber is the destination of a call forwarding again the call ends with the previous destination The caller hears the dial tone u...

Page 588: ...f si non r ponse Num ro de t l phone compos Temps d attente pour transf si non r ponse Internal and external calls to the subscriber are forwarded after the entered delay time to the entered destinati...

Page 589: ...s The subscriber can phone with all doors and open the doors by pressing a key Param trage des caract ristiques au niveau de l exploitant de r seau transf clavier The subscriber can forward the own ex...

Page 590: ...2018 Settings Abonn s Abo Profils Transfer of external calls externally The subscriber can transfer a call between two external subscribers CF groups Follow me The subscriber can switch group propert...

Page 591: ...The voice mailbox will be called immediately si non r ponse The voice mailbox will be called after expiration of the entered delay time si occup The voice mailbox will be called if the internal numbe...

Page 592: ...system phones ISDN VoIP do not receive info calls New voice message are displayed on these phones via LED signalling e g message button Param tres Appel b b personne g e Num ro de t l phone compos Req...

Page 593: ...alu ation by BLF No phone numbers of the subscriber s calls will be transmitted by BLF Settings Profile Assignment Proceed as follows Using the Configuration Manager A configuration depending profile...

Page 594: ...nfigure Function related page Abonn s Abo Synth se des fonctions Configurer Opens the configuration of the single function for all subscribers Important The settings done are only valid on the conditi...

Page 595: ...rtel Set Notes To change current PINs and passwords click on diter le PIN et le mot de passe All of the PINs in the PBX are unique This means that it is not possible to allocate the same PIN twice Do...

Page 596: ...s click on diter le PIN et le mot de passe A coloured bar under the entry field shows the security level of the password red low level green high level Passwords with a low security level can not be s...

Page 597: ...ade as administrator additional passwords for the Configuration Manager API and Action URLs can be configured when logging in as subscriber If only one of the above mentioned requirements has been ena...

Page 598: ...s URL d action The switching or triggering of relays e g door opener or alarms can also be configured with this setting or excluded in individual cases P riph riques Alarmes Configurer or e g P riph r...

Page 599: ...de configuration Se d connecter Requirements Administrator Displays existing logging in of the user sub administrator By clicking the user sub administrator is logged out of the Configuration Manager...

Page 600: ...s les abonn s Exchange line authorisation business Experts Exchange line authorisation private Experts Defines which kind of phone numbers may be dialled with a subscriber International All internatio...

Page 601: ...mergency calls cannot be made The subscriber hears a corre sponding announcement This function is for example useful for remote extensions as the emergency call is issued at the location of the PBX an...

Page 602: ...ocker outgoing business Call deblocker outgoing private Requirements Configured call deblocker Using the Configuration Manager page Donn es des utilisateurs Num ros sp ciaux The subscriber can dial th...

Page 603: ...unt Lignes privil gi es sp ciales For outgoing external calls the connections released under Experts are used depending on the selected priority This makes the definition of a preferred exchange line...

Page 604: ...is presented En fonction de la ligne The phone number to be presented is configured separately for each external connection under Experts Notes On a connection with a GSM gateway the phone number pres...

Page 605: ...all The number presentation to the network provider is not suppressed by the phone If the number presentation should always be suppressed the Pr sentation du num ro de t l phone appels sortants must b...

Page 606: ...N on the PTM connection over which the subscriber is called are presented on the PTMP connection En fonction de la ligne The phone number to be presented is configured separately for each external con...

Page 607: ...ements Configured call deblocker Using the Configuration Manager page Donn es des utilisateurs Num ros sp ciaux The do not disturb function does not apply to callers who use one of the phone numbers e...

Page 608: ...to the subscriber are forwarded to the entered destination number Appel parall le Num ro de t l phone compos Internal and external calls to the subscriber are signaled additionally to the entered des...

Page 609: ...again the call ends with the previous destination The caller hears the dial tone until the call is accepted If the destination is busy or the maximum call duration has been reached a busy signal is is...

Page 610: ...our transf si non r ponse Internal and external calls to the subscriber are forwarded after the entered delay time to the entered destination number Droits Sous admin The subscriber has the rights of...

Page 611: ...ale This subscriber may take calls of other subscribers that are members of groups the subscriber is also member of It does not make any difference if the subscriber is currently logged in or out The...

Page 612: ...scriber can perform speaker announcements on the selected announcement output Toutes les interfaces de paging The subscriber can perform speaker announcements on all announcement outputs Commutation d...

Page 613: ...tes les portes The subscriber can phone with all doors and open the doors by pressing a key Param trage des caract ristiques au niveau de l exploitant de r seau transf clavier The subscriber can forwa...

Page 614: ...criber can delete the phone number of the communication partner from the last call made to ensure that this number is not viewed by unauthorised persons CF groups Follow me The subscriber can switch g...

Page 615: ...one number information if transmitted is displayed on the display of the phone Infos CLIP tendues Requirements Subscriber is a CLIP capable analogue phone In the caller list of the phone date and time...

Page 616: ...t function key menu use a flash of 300 ms to do this In order to also use these functions on the PBX the same time as the hook flash timing must be configured on the PBX Usually there is an additional...

Page 617: ...ues greater number Delays in the transmission and loss of packets can be compensated that way Compensation de l cho The system compensates for local echoes and reverberation effects during internal Vo...

Page 618: ...bscriber Seulement chiffr Example SRTP is not configured in the PBX however the phone requires this Seulement non crypt Example SRTP is configured on the PBX however the phone does not support SRTP Fo...

Page 619: ...to identify the MAC address of the phone so that the phone can be matched to a subscriber and his her provisioning data P riph riques trouv s Select one of the existing MAC adresses P riph riques aff...

Page 620: ...t boot process Fichier d en t te Display of the header file which is assigned to the subscriber Using the Configuration Manager page Abonn s Abo Provi sioning d IP Gestion des fichiers Fichier de prov...

Page 621: ...voice mailbox will be automatically called for all incoming calls made to the internal number of the subscriber Important The PBX supports only one central answering machine An answering machine at t...

Page 622: ...y and if no call forwarding on busy has been enabled for the subscriber si non r ponse si occup The voice mailbox will be called if the subscriber does not reply or if the internal number of the subsc...

Page 623: ...phone costs This factor is used to multiply the charges transmitted from the network provider or the calculated charges The phone costs calculated in this way are used in the call data list Demande pr...

Page 624: ...erently configurable functions for private and business calls activated Using the Configuration Manager page Abonn s Abo Tous les abonn s The subscriber is able to make private calls without entering...

Page 625: ...eed for the subscriber in the selected number can be queried without the block time of approximately 15 minutes e g at a PC and Notebook if the RSS feed has been subscribed for previ ously Important A...

Page 626: ...of the selected boxes are provided as RSS feed Flux RSS S abonner un flux RSS Requirements Pop up blocker which is disabled in the browser or defined exception rule When using Mozilla Firefox RSS rea...

Page 627: ...e number Note See the Functions Uses Concepts Tones section for infor mation about sound sequences Busy tone at end of call The PBX generates a busy signal at the end of the call e g the communication...

Page 628: ...the Functions Uses Concepts Tones section for infor mation about sound sequences Tonalit sp ciale si m moire de donn es d appels pleine the PBX generates a special dial tone to bring attention that c...

Page 629: ...ernal numbers with the analysis of the digit sequence and the adjustment of the dialled phone number and the internal numbering plan Notes The selection Direct exchange line request is only available...

Page 630: ...answering machine will receive a busy signal then Aucune Calls of this subscriber may not be taken over Global Calls of this subscriber may be taken over by every other phone Groupe s Calls of this su...

Page 631: ...and displayed on the called phone The subscriber name entered in the PBX will be displayed on the called phone when the subscriber makes an internal call If the phone number of the subscriber has been...

Page 632: ...PBX can here be assigned to a subscriber Phones that are not in use not connected or not assigned to a subscriber should be removed from the list Proceed as follows Using the Configuration Manager pag...

Page 633: ...gs all Subscribers Proceed as follows Using the Configuration Manager page Abonn s Abo Tous les abonn s Dur e maximale des appels mis externes avec externes 1 99 min Specifies how many minutes pause t...

Page 634: ...ing up the receiver Differently configurable functions for private and business calls Two different configurations can be created for each of the functions listed below one for private calls and one f...

Page 635: ...e own passwords Subscribers may generate additional Configuration Manager or API passwords as well as delete existing passwords If under P riph riques URL d action Les abonn s peuvent cr er leurs prop...

Page 636: ...636 COMpact 5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 Settings Groupes Settings Groupes Topics Num ros de t l phone page 637 Profils page 640 Propri t s page 659...

Page 637: ...ternal number You can select any of the numbers in the internal supply of phone numbers This number is then used for distributing calls and can be called directly by an internal subscriber Select Nouv...

Page 638: ...mber restricts the phone numbering plan Nom Freely selectable name This name is used to identify the group within the PBX and the connected system phones The name can also be transferred to the VoIP e...

Page 639: ...COMpact 5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 639 Settings Groupes Num ros de t l phone Supprimer Deletes the entries marked in the list...

Page 640: ...641 Settings Profile Assignment page 658 Management Profile Proceed as follows Using the Configuration Manager Nom de profil The available profiles default profiles user defined profiles are displayed...

Page 641: ...uration Manager Profile related page Groupes Profils Configuration Configurer Configuration de profil Select the profile you want to display configure Function related page Groupes Profils Synth se de...

Page 642: ...then If a call is accepted the other phones ringing so far for this call are assigned to the other pending calls and will immediately start to ring again If a group member finishes a call this subscri...

Page 643: ...ns rotatif groupe fractionn Only the phone of one group member will ring After the configured delay time apr s another single group member will be called If all members of a group are called the proce...

Page 644: ...are ringing no members are added to this call frozen Only the remaining subscribers are added to call B If all group members are already ringing for call A the group is split for the calls The order...

Page 645: ...A less than half of the group members are ringing more members are added to this call until exactly the half is reached If for the first call A more than half of the group members are ringing no membe...

Page 646: ...be dialled Localit All phone numbers with the same local area code can be dialled En fonction de la ligne The exchange line authorisation is configured under Experts separately for each connection Com...

Page 647: ...VoIP connection and at last the GSM connections were taken into account Lignes privil gi es sp ciales For outgoing external calls the connections released under Experts are used depending on the selec...

Page 648: ...MSN on the PTMP connection are displayed on the PTP connection over which the group is called if the group is not a member of the call distribution for this connection the first MSN is presented En fo...

Page 649: ...ssed Par d faut Both the DDI parallel to the internal number and the MSN on the PTM connection over which the group is called are presented on the PTMP connection En fonction de la ligne The phone num...

Page 650: ...or groups Aucune r servation Call channels will not be reserved Note For a VoIP account the possible number depends on the maximum number of VoIP channels which is configered for the VoIP provider pag...

Page 651: ...hear the busy tone For this Busy on Busy dynamic may not be selected d sactiv The number of callers to the group is unlimited busy from x connections on The number of callers to the group is limited...

Page 652: ...ears the announcement before answering for greeting If the line is busy he is put into the waiting loop after the announcement before answering and hears Music on Hold If the called phones are availab...

Page 653: ...call deblocker is used for group members logged in as outgoing Comme les abonn s The call deblocker selected for a subscriber is used Appel parall le Num ro de t l phone compos Internal and external...

Page 654: ...memorises the subscribers who have already been called for this call If the subscriber is the destination of a call forwarding again the call ends with the previous destination The caller hears the d...

Page 655: ...e entered destination number Transf si non r ponse Num ro de t l phone compos Temps d attente pour transf si non r ponse Internal and external calls to the group are forwarded after the entered delay...

Page 656: ...called immediately si non r ponse The voice mailbox will be called after expiration of the entered delay time si occup The voice mailbox will be called if the internal number of the subscriber is busy...

Page 657: ...present their own subscriber number for internal outgoing calls Demande pr alable et surveillance de l interception d appel Requirements VoIP end device which can evaluate the available information b...

Page 658: ...p as well as direct calls to individual members of the group A member of this group can only pick up direct calls to the phone number of the group Settings Profile Assignment Proceed as follows Using...

Page 659: ...mportant The settings done are only valid on the condition that they are not overridden by a profile The simultaneous display takes place on page Groupes Propri t s under Surmodul par le biais du prof...

Page 660: ...then If a call is accepted the other phones ringing so far for this call are assigned to the other pending calls and will immediately start to ring again If a group member finishes a call this subscr...

Page 661: ...pens rotatif groupe fractionn Only the phone of one group member will ring After the configured delay time apr s another single group member will be called If all members of a group are called the pro...

Page 662: ...rs are ringing no members are added to this call frozen Only the remaining subscribers are added to call B If all group members are already ringing for call A the group is split for the calls The orde...

Page 663: ...dded to this call until exactly the half is reached If for the first call A more than half of the group members are ringing no members are added to this call frozen Only the remaining subscribers are...

Page 664: ...the phone into the group Logged out Logs the phone out of the group Connexion fixe Permanently logs the phone of a subgroup into the main group Status of outgoing calls Connect Logs the phone into th...

Page 665: ...i t s The subscriber rings after the configured delay time apr s Nouveau Selects a new group member from the configured subscribers and groups and adds it to the list Note Up to 40 internal subscriber...

Page 666: ...be dialled Localit All phone numbers with the same local area code can be dialled En fonction de la ligne The exchange line authorisation is configured under Experts separately for each connection Co...

Page 667: ...e VoIP connection and at last the GSM connections were taken into account Lignes privil gi es sp ciales For outgoing external calls the connections released under Experts are used depending on the sel...

Page 668: ...MSN on the PTMP connection are displayed on the PTP connection over which the group is called if the group is not a member of the call distribution for this connection the first MSN is presented En f...

Page 669: ...ressed Par d faut Both the DDI parallel to the internal number and the MSN on the PTM connection over which the group is called are presented on the PTMP connection En fonction de la ligne The phone n...

Page 670: ...or groups Aucune r servation Call channels will not be reserved Note For a VoIP account the possible number depends on the maximum number of VoIP channels which is configered for the VoIP provider pa...

Page 671: ...t hear the busy tone For this Busy on Busy dynamic may not be selected d sactiv The number of callers to the group is unlimited busy from x connections on The number of callers to the group is limited...

Page 672: ...hears the announcement before answering for greeting If the line is busy he is put into the waiting loop after the announcement before answering and hears Music on Hold If the called phones are avail...

Page 673: ...the subscriber Note The rework time can be cancelled at any time by switching off the do not disturb function e g using a function key at the system phone Liste noire appels entrants Aucun No call re...

Page 674: ...phone compos Internal and external calls to the group are signaled additionally to the entered destination number Note Multi path call forwarding for a group is executed during the entire calling per...

Page 675: ...ng again the call ends with the previous destination The caller hears the dial tone until the call is accepted If the destination is busy or the maximum call duration has been reached a busy signal is...

Page 676: ...ne compos Internal and external calls to the group are forwarded to the entered destination number if all group members are logged out Bo tes de messagerie vocale t l copie Fax box Phone number of the...

Page 677: ...l incoming calls made to the internal number of the group Important The PBX supports only one central answering machine An answering machine at the COMfortel system phone will be disabled as soon as a...

Page 678: ...y si non r ponse The voice mailbox will be called after expiration of the entered delay time si occup The voice mailbox will be called if the internal number of the subscriber is busy and if no call f...

Page 679: ...ll present their own subscriber number for internal outgoing calls Demande pr alable et surveillance de l interception d appel Requirements VoIP end device which can evaluate the available information...

Page 680: ...al members of the group A member of this group can only pick up direct calls to the phone number of the group Liste d appels centrale Requirements System phone COMfortel for all members of the group C...

Page 681: ...7 2018 681 Settings P riph riques Settings P riph riques Topics Bo tes de messagerie vocale t l copie page 682 Assistant de p riph riques page 724 Interphones page 736 Interfaces de paging page 747 Al...

Page 682: ...page 714 Management Voice Mail Fax Boxes Using the Configuration Manager page P riph riques Bo tes de messagerie vocale t l copie Num ros de t l phone Note Click the column headings to change the sort...

Page 683: ...lowest phone number of the number range between 10 and 9999 in the entry field de and enter the highest phone number of the number range in the entry field Note Double allocation of a number is not po...

Page 684: ...rform the following changes actions using the Configuration Manager Copying moving and deleting messages Propri t s of the box not controlled via a profile except Users author isations and under Param...

Page 685: ...ation Only for subscribers call allowance account Note Boxes can be preconfigured by not assigning an owner to the box Nevertheless the boxes can not be used until an owner is assigned Based on Select...

Page 686: ...The subscribers 4400 4401 4402 4405 4407 are to be assigned the boxes 7400 7401 7402 7405 7407 Note The number range selected for the box numbers needs to be sufficiently large The number range for th...

Page 687: ...s of the boxes is still free A new box within the box number range de must completely be configured Then the box can be assigned by clicking Enregistrer Affectation 1 1 Box numbers which correspond au...

Page 688: ...age device Restaurer Note The restoration of the boxes does not include the messages box specific announcements and language files Missing data in the database on the PBX You can restore these boxes u...

Page 689: ...git numbers inevitably restricts the possible supply of numbers that require more digits For example if the phone number 12 is assigned the phone numbers 120 to 129 and 1200 to 1299 are no longer avai...

Page 690: ...profiles are displayed Consulter The selected settings can be viewed default profiles Configurer The user defined profiles can be adapted to the corresponding require ments user defined profiles Nouve...

Page 691: ...r one configuration Settings Voice Mail Fax Function Proceed as follows Using the Configuration Manager P riph riques Bo tes de messagerie vocale t l copie Param tres de base page Jointly for all voic...

Page 692: ...of memory used reaches the specified level the oldest message that is marked as read is deleted when a new message is received Archived messages will not be deleted Note If the clean up fails this inf...

Page 693: ...s logged and if specified sent as an e mail Intervalle Quotidiennement The memory check will be performed daily hebdomadaire The memory check will be performed weekly mensuel The memory check will be...

Page 694: ...ed After the USB data storage device has been formatted with the EXT4 file system it can no longer be read on a Windows PC For this reason Windows prompts you to format the data storage device Under n...

Page 695: ...rding fax transfer Fichiers linguistiques The voice mailboxes default announcements and also the spoken user guidance for remote access are stored in language files for English language announcements...

Page 696: ...ecific voice mailboxes the selected language is usually used for all voice mailbox announcements Note The first language imported into the PBX is automatically set as Langue par d faut Settings Voice...

Page 697: ...e messagerie vocale t l copie Param tres de base e g deutsch V02 01 The language of the selected language file is used Lecture automatique de nouveaux messages Note This setting does not affect queryi...

Page 698: ...ins in the PBX are unambiguous This means it is not possible to assign the same PIN twice As the PINs can also be entered by phone only numbers are allowed R exp dition des messages Incoming new messa...

Page 699: ...days in a determinded time period Nombre de r p titions avec Pause minimale Select the repetitions in the first list field and select the pause length between the forwarding attempts in the second li...

Page 700: ...mailbox ends a recording automatically in as far as the caller has not already hung up Enter a value for the recording capacity between 15 and 999 MB Behind the entry field it is displayed how much th...

Page 701: ...new messages arrive Archived messages will not be deleted Note If the clean up fails this information will be logged and if necessary sent as e mail E mail transfer Requirements Configured outgoing ma...

Page 702: ...The audio file is provided in wav format Marquer le message envoy comme lu In the message list a sent message is marked as read Envoyer si capacit m moire Enter a value between 50 and 90 When the amou...

Page 703: ...ules of the selected language file Logo Logo par d faut The default logo is used Name Logo The selected logo is used Message recipients Envoi de courrier lectronique Test The e mail addresses of up to...

Page 704: ...can only be used if an owner has been assigned to it page P riph riques Bo tes de messagerie vocale t l copie Num ros de t l phone In addition to the owner further users can be assigned to the box Re...

Page 705: ...ia both list fields from to Administrer les annonces The authoristaions of the announcemens are expanded Recording storing in the PBX reading from the PBX downloading listening to and deleting of anno...

Page 706: ...uncement You can save up to 10 announcements audio files wav lasting a maximum of 3 minutes each for each voice mailbox in the PBX The audio files wav must have the following properties Format 16 kHz...

Page 707: ...existing announcement for the voice mailbox Save or play the file on the PC Dicter l annonce Dicter Announcements for voice mailboxes can directly be recorded via the receiver of an internal phone Uti...

Page 708: ...aux appels Annonce Disponibilit sur Switches the readiness on Arr t Switches readiness off d pendant de la configuration The setting made in the profile page P riph riques Bo tes de messagerie vocale...

Page 709: ...ro de t l phone compos Enter an internal or external phone number Note For an external number that has less than five digits the local area code should aditionally be entered Annonce et fonction d ass...

Page 710: ...e l appel will not be accepted The caller hears the call tone Rejeter l appel All calls not controlled via Comportement sp cifique l appel will not be accepted The caller hears the busy signal subscri...

Page 711: ...s Propri taire Page Messages bo tes de messagerie vocale t l copie The voice mailbox only records calls for which a caller leaves a message of more than two seconds Call specific behaviour exception t...

Page 712: ...h riques Bo tes de messagerie vocale t l copie Profils Configuration Consulter Type d appel appels anonymes Call acceptance for calls without transferred phone number appels internes Call acceptance f...

Page 713: ...r group will not be called additionally or the call tone subscriber group will be called Default announcement The announcement of the selected language file will be replayed see Langue des annonces un...

Page 714: ...ct the fax box for which the settings are to be made Param tres de bo te Fax ID Nom d exp diteur Num ro de fax num ro de t l phone The fax ID is inserted into the top line of a fax during the fax tran...

Page 715: ...he opposite end Note If transmission errors occur very often e g overseas lines of VoIP connections with frequent packet losses the transmission cannot be carried out since the fax machines involved w...

Page 716: ...capacity in megabytes MB available for the recording of messages of the box Enter a value for the recording capacity between 15 and 999 MB Behind the entry field it is displayed how much the entered...

Page 717: ...new messages arrive Archived messages will not be deleted Note If the clean up fails this information will be logged and if necessary sent as e mail E mail transfer Requirements Configured outgoing ma...

Page 718: ...marking as read is enabled the fax box will be cleaned up automatically This option should normally be enabled Envoyer si capacit m moire Enter a value between 50 and 90 When the amount of memory use...

Page 719: ...after failed fax transfer Toujours Enables e mail transfer after fax transfer Attach sent message to file Mod le linguistique Select the language file Note If you have created under Administration Co...

Page 720: ...fer Subsequently a test e mail can be sent to check whether the e mail transfer to the message recipients entered works without fault Requirements Configured DNS server under Administration Configurat...

Page 721: ...automatically entered as a user with all authorisations All group members have the authorisations assigned to the group If a group member or a subgroup is also entered individually as a user the auth...

Page 722: ...e are expanded except for User authorisations Maximum recording capacity and Num ro de fax R ponse aux appels Disponibilit sur Switches the readiness on Arr t Switches readiness off d pendant de la co...

Page 723: ...s P riph riques Bo tes de messagerie vocale t l copie Incoming anonymous faxes without transferred number are not accepted Note The setting is also possible configuration dependent via profiles page P...

Page 724: ...s Topics Management Device Wizard page 724 Management Device Wizard Proceed as follows Using the Configuration Manager page P riph riques Assistant de p riph riques Nom Freely selectable name maximum...

Page 725: ...h riques Port Port to which the device is connected Nouveau A new device template is created Gestion des fichiers List of all device templates Import a new device template in XML format The device tem...

Page 726: ...tect their actuation e g because a door bell button has been pressed the PBX needs to know which DTMF sequence or which SIP invite the door terminal sends when a button is pressed see manual and setti...

Page 727: ...nstallation you can select a user defined device template Configure Analogue Door Terminal Num ro de t l phone This is an internal number You can select any of the numbers in the internal supply of ph...

Page 728: ...Expert settings Enter the request that is assigned to the door bell button within the door terminal Possible entries Digits and characters Possible entries Num ro de t l phone compos Select or enter...

Page 729: ...an internal subscriber When put together with the numbers of the door bell buttons this creates 3 to 4 digit phone numbers Select P riph riques Assistant de p riph riques Nouveau to enter Notes A num...

Page 730: ...the IP address required by the connected device Possible entries IP address with a range of 0 to 255 example 192 168 0 240 Port Enter the port required by the connected device Possible entries 1 to 65...

Page 731: ...should also be executed via VoIP accounts or GSM gateways in any case the external number must be entered with the corresponding city code even if it is the local prefix To create further configuratio...

Page 732: ...be created with the device wizard To control the relays the PBX needs to know the IP address port user name optional and password of the connected device see manual and settings of the device in ques...

Page 733: ...onnected device Possible entries IP address with a range of 0 to 255 example 192 168 0 240 Port Enter the port required by the connected device Possible entries 1 to 65535 Note Normally the default po...

Page 734: ...fined device template Num ro de t l phone This is an internal number You can select any of the numbers in the internal supply of phone numbers This number can be called directly by an internal subscri...

Page 735: ...04 07 2018 735 Settings P riph riques Assistant de p riph riques Relay X Nom Enter the names of the relays Configuration en ligne IMPORTING DEVICE TEMPLATE A device template is either imported from th...

Page 736: ...select any of the numbers in the internal supply of phone numbers This number can be called directly by an internal subscriber When put together with the numbers of the door bell buttons this creates...

Page 737: ...e access number restricts the phone numbering plan Nom Freely selectable name This name is used to identify the door terminal within the PBX and the connected system phones The name can also be transf...

Page 738: ...ted in the configuration of the PBX as part of this other device and then be assigned to the door terminal It then remains part of this other device in the configuration of the PBX but takes over the...

Page 739: ...he door bell buttons must be created as switch inputs in the PBX They must then be allocated call destinations and assigned to the door terminal To detect a door call e g because a door bell button ha...

Page 740: ...tings of the device in question The DTMF sequence or the SIP invite usually is the phone number assigned to the door bell button within the door terminal In the Num ro de t l phone compos list field s...

Page 741: ...ng switch input click in the line of the corresponding door call The configuration is described below and in the chapter Functions Switch input Deletes the switch input or opens the configuration of t...

Page 742: ...requires see the manual of the device in question Note You can use the comma character as a pause of half a second Temps mort Specifies how many milliseconds the PBX will wait before it sends DTMF se...

Page 743: ...ation de l appel d interphone Select the door call you want to configure S quence DTMF Requirements Created switch input for an analogue device Specifies which DTMF sequence the PBX detects for exampl...

Page 744: ...l button to then trigger an alarm or a door call For information about which SIP invite the connected device sends see the manual of the device in question Note The SIP invite usually is the phone num...

Page 745: ...n for infor mation about exceptions to signalling and sound sequences Dur e de l appel Proceed as follows Separately for configurations Select a call duration during which a door call is to be signall...

Page 746: ...DDI entry field enter the DDI to be presented from the extensions block under the corresponding slot If the DDI is displayed in red font subse quently it either does not belong to the value range or...

Page 747: ...de paging Num ro de t l phone This is an internal number You can select any of the numbers in the internal supply of phone numbers This number can be called directly by an internal subscriber Entry on...

Page 748: ...ng plan Nom Freely selectable name This name is used to identify the announcement output within the PBX and the connected system phones The name can also be transferred to the VoIP end devices via LDA...

Page 749: ...en configured on the page P riph riques Relais actionneurs a list field will appear now Select one of the existing relays and click If you do not want to use any of the existing relays select New rela...

Page 750: ...r Requirements Created announcement output Configuration de l interface de paging Select the announcement output you want to configure Activer la connexion Terminer la connexion Specifies which DTMF s...

Page 751: ...es de paging Temps mort Specifies how many milliseconds the PBX will wait before it sends DTMF sequences to the announcement output again For information about how much time the connected device requi...

Page 752: ...t l phone This is an internal number You can select any of the numbers in the internal supply of phone numbers This number can be called directly by an internal subscriber to initiate an alarm Select...

Page 753: ...e numbering plan Nom Freely selectable name This name is used to identify the alarm within the PBX Activer alarme Arr t The alarm input is disabled It is not possible to initiate an alarm une fois The...

Page 754: ...entries marked in the list Switch input Relay Relais Requirements Relay actuator optional see chapter Technical Data in the Instructions Created device e g door terminal IP switch relay whose part the...

Page 755: ...ed in the Ajouter list field Click Ok Note The relay remains part of this other device e g door terminal IP switch relay in the configuration of the PBX but takes over the selected alarm function for...

Page 756: ...rt the switch input is to be created in the Ajouter list field Enter a value under S quence DTMF for analogue door terminals or Invite SIP for VoIP door terminals To detect that the alarm has been tri...

Page 757: ...Requirements Configured alarm Configuration de l alarme Select the alarm you want to configure Activer alarme Arr t The alarm input is disabled It is not possible to initiate an alarm une fois The ala...

Page 758: ...subscribers Abonn d alarme num ro de t l phone compos x Select up to four internal or external phone numbers to be called when the PBX performs an alarm loop Entering the destination number Use this t...

Page 759: ...hannels External connection alarm call is made on the selected external connection The selected phone number is transmitted Notes You must select the DDI number to be sent for a PTP connection from th...

Page 760: ...via the Action URL starts after the alarm delay time URL d action confirmation The Action URL will be assigned to the alarm type Alarm acknowledged As soon as an alarm subscriber configured under Dev...

Page 761: ...lenchable par une URL d action Provided that the access authorisation to Action URLs is granted system wide or for a subscriber the individual alarm can be triggered by Action URLs Settings Switch Inp...

Page 762: ...762 Settings Relays Actuators page 764 Management Relays Actuators Proceed as follows Using the Configuration Manager page P riph riques Relais actionneurs Nom Freely selectable name maximum of 16 ch...

Page 763: ...rious functions on the PBX For a detailed description of the operating modes refer to the chapter Functions Uses Concepts Relays Actuators Relay Operating Modes To learn how you can assign a door call...

Page 764: ...s the entries that are marked in the list Configurer Opens the configuration of the device template Settings Relays Actuators Proceed as follows Using the Configuration Manager page P riph riques Rela...

Page 765: ...e a b Switching Modules switching off cannot be controlled Plages horaires The switching duration of a relay specifies after how many seconds the PBX will switch off the relay Possible entries 0 to 60...

Page 766: ...the hold time of the relay is sufficiently long for example for a door opener The PBX needs to know how long the relay will be held in order to signalise holding of the relay on the system phones see...

Page 767: ...t Requirements the relay must have been set up The PBX will switch off relays with the operating modes Light Door opener Alarm and PC relay after the specified switching duration The hold time of the...

Page 768: ...witching off cannot be controlled the hold time of the relay can be used instead of the switching duration This will only make sense if the hold time of the relay is sufficiently long for example for...

Page 769: ...rr t Requirements the relay must have been set up The PBX will switch off relays with the operating modes Light Door opener Alarm and PC relay after the specified switching duration The hold time of t...

Page 770: ...witching off cannot be controlled the hold time of the relay can be used instead of the switching duration This will only make sense if the hold time of the relay is sufficiently long for example for...

Page 771: ...by the relay for some relays e g the a b Switching Modules switching off cannot be controlled Plages horaires The switching duration of a relay specifies after how many seconds the PBX will switch off...

Page 772: ...of the relay on the system phones see the manual of the device in question Requirements Created relay Off control switched on for the relay Enter the hold time of the relay in milliseconds Possible en...

Page 773: ...00 milli seconds Commuter The PBX uses DTMF sequences to control the analogue relays For this purpose the PBX needs to know which DTMF sequences the connected device requires to switch the relay on or...

Page 774: ...gement Action URL HTTP Request Proceed as follows Using the Configuration Manager page P riph riques URL d action Note You can find further information about the structure of an Action URL the switchi...

Page 775: ...exclusively on the local network Les abonn s peuvent cr er leurs propres mots de passe pour acc der aux URL d action For the subscriber login additional passwords can be configured under subscriber p...

Page 776: ...ds that is only displayed once Therefore it should be copied to the clipboard Note The password is only created when accessing the PBX via a secure HTTPS connection URL d action appels sortants Nom Fr...

Page 777: ...select one of the existing alarms select the alarm type in the second list field and click If you do not want to use any of the existing alarms select Nouvelle alarme in the list field cancels the op...

Page 778: ...numbers with few digits two or three digit numbers inevitably restricts the possible supply of numbers that require more digits For example if the phone number 12 is assigned the phone numbers 120 to...

Page 779: ...ction URL will be assigned to the alarm type Alarme confirm e As soon as an alarm subscriber configured under Devices Alarms Configure Alarm subscriber destination number acknowlegded the alarm the Ac...

Page 780: ...HTTP Request Proceed as follows Separately for Action URLs Using the Configuration Manager page P riph riques URL d action Configurer Requirements Configured Action URL Configuration de l URL d actio...

Page 781: ...00 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 781 Settings P riph riques URL d action R ponse requise A message concerning the Action URL that is was sent is displayed Monitoring Syste...

Page 782: ...782 COMpact 5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 Settings Calendriers Settings Calendriers Topics Configurations page 783 Plages horaires page 786...

Page 783: ...nfiguration automatique Requirements Minimum of two configured configurations and configured switching times Current PBX time Time controlled configurations are toggled according to the PBX internal c...

Page 784: ...electable name This name is used to identify the configuration within the PBX Select Nouveau to enter Num ro d identification Automatically issued number Is used for manual switching of a configu rati...

Page 785: ...eau Adds a new configuration to the list The settings made for the an existing configuration are copied You must then make the individual settings for the configuration Supprimer Deletes the entries m...

Page 786: ...page 786 Management Switching Times Proceed as follows Using the Configuration Manager Requirements At least two configured configurations Automatic configuration switchover is enabled Using the Confi...

Page 787: ...iday to a normal weekday In this case the configuration activated for the holiday will only be active until 23 59 The normal configuration for a weekday will be activated at 0 00 of the following day...

Page 788: ...0R 5500R Firmware V7 2 Advanced Information V04 07 2018 Settings Calendriers Plages horaires Supprimer Deletes the entries marked in the list Copier Switching times are copied from one weekday to othe...

Page 789: ...COMpact 5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 789 Settings Routage Settings Routage Topics Soft LCR 4 0 page 790 Routage VoIP GSM page 800...

Page 790: ...791 Management Networks LCR Import page 792 Management Area Codes Area Code Ranges page 795 Management LCR Tables page 796 Management LCR Subscribers Proceed als follows Using the Configuration Manage...

Page 791: ...s marked in the list Management LCR Providers Proceed as follows Using the Configuration Manager page Routage Soft LCR 4 0 Fournisseur Note LCR pour les appels DISA is switched on off on the page Fonc...

Page 792: ...u to enter Nom du fournisseur Freely selectable name This name is used to identify the provider within the PBX Select Nouveau to enter Nouveau Adds a new provider to the list Up to 50 dial around prov...

Page 793: ...based on the local area code The include the data for the Area code Area code range Important When networks are created automatically the existing LCR data is deleted Nom Freely selectable name This n...

Page 794: ...n file xml txt also compressed gz that is stored on a PC data storage device Note Using special tariff calculators you can calculate an LCR configu ration provider tariff groups and data and import th...

Page 795: ...s Digit sequence for an area code or area code range Select Neu to enter A prefix contains the prefix or all of the prefixes from the area that should be collected for the network e g local phone netw...

Page 796: ...Soft LCR 4 0 LCR Tables Configurer Jour Requirements For use of holidays holidays created and LCR active Using the Configuration Manager page Fonctions Calendrier Weekdays when dialling is to be carr...

Page 797: ...attempt if the selected provider under Fournisseur principal is busy the selected provider under 1st fallback provider is attempted etc If still no connection is established during the dial with the...

Page 798: ...mmunication under Co ts Cadencement 1re horloge Proceed as follows Separately for main provider 1st and 2nd fallback provider Seconds the provider assigns the first meter pulse after the connection ha...

Page 799: ...Firmware V7 2 Advanced Information V04 07 2018 799 Settings Routage Soft LCR 4 0 The provider bills each started meter pulse in full Nouveau Adds a new LCR table to the list Supprimer Deletes the ent...

Page 800: ...uting Proceed as follows Using the Configuration Manager page Routage Routage VoIP GSM Num ros de t l phone d exception Num ro de t l phone Zone Exception numbers for which the selected connection sho...

Page 801: ...OMpact 5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 801 Settings Routage Routage VoIP GSM Nom Freely selectable name This name is used to identify the exception number within the PB...

Page 802: ...P connections PBX base number extensions block DDIs Name of connection The dialling is carried out by the selected external port of the ISDN PTP connection Slot x Port No Name of connection The dialli...

Page 803: ...ling is carried out by the GSM gateway at the selected external port of the ISDN PTMP connection Nouveau Adds a new exception number to the list You must then make the settings for the exception numbe...

Page 804: ...ation or the option mettre tonalit occup e for the 2 Num rotation and 3 Num rotation is selected for the imported phone numbers This must be manually adapted later Routage d pendant de la configuratio...

Page 805: ...e 806 Standard automatiques SVI page 808 DISA Call Through page 817 Textes CLIP page 822 Short Code Macros page 824 Cr dits de communication page 827 Fonction H tel page 832 Calendrier page 838 LAN TA...

Page 806: ...s Prise de la ligne principale Param tres de ligne pour l acc s la ligne transf rer Configurer les param tres de ligne sp ciaux The exchange line settings e g exchange line authorisation call restrict...

Page 807: ...fter initiating an external call Imputation des taxes Abonn transf rer The charges for a call are billed to the transferring subscriber Abonn demandeur The charges for a call are billed to the request...

Page 808: ...follows Using the Configuration Manager page Fonctions Standard automatiques SVI Requirements Enabled automatic reception function optional see chapter Functions Uses Concepts Activation Num ro de po...

Page 809: ...1299 are no longer available The default exchange line access number on the PBX is 0 in the factory settings However this can be changed Note that changing the exchange line access number restricts th...

Page 810: ...Standard automatiques SVI Supprimer Deletes the entries marked in the list Settings for Automatic Receptions Proceed as follows Separately for Automatic Receptions Using the Configuration Manager pag...

Page 811: ...mbre maximum d appels externes en attente simultan s Specifies how many external calls can be kept on hold at the same time The caller hears the busy signal if this number is exceeded External calls o...

Page 812: ...scriber is notified that a call is present If the call is not answered the announcement if the destination is busy does not reply is played If the destination is busy call waiting is enabled provided...

Page 813: ...ere either three short busy signals are played and the PBX ends the existing call Note If the destination number and the default destination number are identical the PBX cuts off the call without call...

Page 814: ...orisation to enable them to answer a call transferred by the automatic reception An external destination number can be reached by entering an internal destination which is forwarded to an external one...

Page 815: ...an be selected directly by redialling Notes If the caller enters e g for DTMF 4 All internal subscribers groups voice mailboxes and automatic receptions whose phone numbers start with 4 4xxx can be re...

Page 816: ...8 Settings Fonctions Standard automatiques SVI An external destination number can be reached by entering an internal destination which is forwarded to an external one e g via call forwarding subscribe...

Page 817: ...Call Through page 817 Settings Call Through Proceed as follows Using the Configuration Manager page Fonctions DISA Call Through Param tres de ligne LCR pour les appels DISA Requirements Configured LCR...

Page 818: ...tion If the PIN is locked the access is only locked for the Call Through subscriber who made the misentry Dur e maximale d un appel DISA vers l ext rieur 1 99 min Specifies after how many minutes an e...

Page 819: ...provider as evaluation type of incoming SIP messages Using the Configuration Manager page R seaux publics Voix sur IP VoIP Fournisseur Configurer Select the external phone number that the Call Throug...

Page 820: ...s affectation Select the Call Through user according to its display name Select Nouveau to enter Note Call Through is automatically configured for each of the four phone numbers that can be entered fo...

Page 821: ...COMpact 5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 821 Settings Fonctions DISA Call Through Supprimer Deletes the entries marked in the list...

Page 822: ...The configured CLIP text is displayed on system phones during a callback on no reply Appels d alarme The configured CLIP text is displayed on system phones during an alarm call Appels de r veil The co...

Page 823: ...text is displayed on analogue phones during a callback on busy or on no reply Proceed as follows Using the Configuration Manager page Fonctions Textes CLIP Requirements System phone or analogue phone...

Page 824: ...ons Macros de num rotation abr g e Important For short code macros the automatic exchange line request is always enabled Therefore short code macros with postdialling could have problems with the leng...

Page 825: ...me of 1 5 s H Hang up with hook key C Waiting for connection Note If the macro does not end with an H and the macro dialler is after the execution of a macro in an active connection the call will be c...

Page 826: ...ation V04 07 2018 Settings Fonctions Short Code Macros Macro sequence Digit sequence e g 06 or sequence of macro commands that are selected or triggered by the short code Nouveau Supprimer Documents i...

Page 827: ...Call Allowance Account page 827 Settings Call Allowance Account Proceed as follows Using the Configuration Manager page Fonctions Cr dits de communication Requirements ISDN connection The AOCD servic...

Page 828: ...fers to the currency entered e g EUR 0 0600 for 6 cents Note For Least Cost Routing LCR the tariff information of dial around providers is saved in the PBX This data prices charge pulse interval repla...

Page 829: ...priv s Charge account for group calls The configured call allowance accounts are debited in the case of business calls private calls and or group calls Cr dits de communication Important You cannot en...

Page 830: ...the configured allowance charge amount Charging manually is possible Set to The call allowance account is set at intervals to the configured allowance charge amount Charging manually is possible Allo...

Page 831: ...the same value Select the check boxes of the subscribers in question enter the call allowance balance under sur and click Enregistrer D finir le montant de la recharge For several call allowance acco...

Page 832: ...Fonction H tel Topics Settings Hotel Function page 832 Management Hotel Function page 836 Settings Hotel Function Proceed as follows Using the Configuration Manager page Fonctions Fonction H tel Cr e...

Page 833: ...and port must be entered Printers with an interface compatible with HP JetDirect and the print format PCL3 and later versions are supported Saut de page Each telephone bill is printed out on an indiv...

Page 834: ...ce in letter quality Options d impression Texte d en t te Caract re gras Header X 7 lines max 80 characters per line are available If an empty line is required you must also leave it out here Objet Ca...

Page 835: ...inal amount Somme TVA incluse Taxes and TVA are freely selectable recommended preset texts Imprimer taxes The included VAT is shown additionally Nom de la devise The currency appears after the invoice...

Page 836: ...ate Heure For example 01 01 2000 12 00 Pr r glages Existing entries are discarded and automatic text suggestions are entered Imprimer la page test To check the layout Management Hotel Function Abonn s...

Page 837: ...phone from the configured ISDN system phone subscribers Supprimer Deletes the entries marked in the list Abonn s de la pi ce Proceed as follows Using the Configuration Manager page Fonctions Fonction...

Page 838: ...n Manager page Fonctions Calendrier Nouveau For individual data e g company vacations General holidays are added with Ajouter la liste des jours f ri s or alternatively by double clicking a day Note E...

Page 839: ...porter The entered holidays are saved to the PC data storage device in an ft holiday file so they can be imported afterwards to a different PBX of the same design Ajouter la liste des jours f ri s The...

Page 840: ...TAPI page 840 Settings LAN TAPI Proceed as follows Using the Configuration Manager page Fonctions LAN TAPI Param tres Port r seau du serveur TAPI 1024 65535 Port on the PBX which is used for communica...

Page 841: ...entry field shows the security level of the password red low level green high level Passwords with a low security level can not be saved Red marrer le serveur TAPI Red marrage Restarts the TAPI server...

Page 842: ...inistrated by the corresponding server software UCServer Other TAPI applications cannot be used in parallel Further steps Install the server and client software You will find the installation files on...

Page 843: ...COMpact 5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 843 Settings Fonctions LAN TAPI Supprimer Deletes the entries marked in the list...

Page 844: ...ect any of the numbers in the internal supply of phone numbers When put together with the ten possible park positions 0 9 this creates ten 3 to 4 digit phone numbers These numbers can then be used to...

Page 845: ...e This name is used to identify the internal phone number within the PBX D lai de r tention 1 20 min Specifies how many minutes a call is kept in the internal parking zone at most After the hold time...

Page 846: ...ne Name Search Text Converter page 854 Management Provider Online Name Search Proceed as follows Using the Configuration Manager page Fonctions Recherche de nom en ligne Param tres de base Note The se...

Page 847: ...gurer Opens the configuration of the provider and the corresponding group filters Online service provider Requirements PBX with an existing Internet connection A file with individual provider access d...

Page 848: ...evice or download a configuration from the Internet Note The data of the import file is added to the existing list of providers without verification whether a provider is already contained in the list...

Page 849: ...ould cause the number of providers to exceed the maximum number of five entries the data is not imported and an error message is displayed Tester Requirements A configured DNS server a configured gate...

Page 850: ...oup filters you need know how in HTML HTTP and regular expressions Note The filter list accommodates up to five group filters Filtres de groupe Freely selectable name for the group filter Select Nouve...

Page 851: ...ing a new group filter Settings Online Name Search Group Filters The group filters specify according to which search commands or character strings the response of the service provider HTML code will b...

Page 852: ...t accommodates up to five group filters Propri t de recherche Search command regular expression or the character string you want to search for Select Nouveau to enter Note If several search properties...

Page 853: ...red according to the search property and the search result will be deleted Only the rest will be further processed Replace Match The response of the server HTML code will be filtered according to the...

Page 854: ...line name search some characters in the determined name may have to be converted The characters will be converted automatically if the characters character strings or texts to be substituted are enter...

Page 855: ...mplacement de texte Characters character strings or texts with which the received strings should be substituted Nouveau Adds a new character string to the list You must then make the settings for the...

Page 856: ...are V7 2 Advanced Information V04 07 2018 Settings Fonctions File d attente File d attente Topics Settings Waiting Field page 856 Settings Waiting Field Proceed as follows Using the Configuration Mana...

Page 857: ...se busy means that there is an ongoing call in the active waiting field receptions or an outgoing or incoming call is ringing If a caller is waiting in the waiting field this does not count as busy ap...

Page 858: ...the Configuration Manager Page Fonctions Musique d attente Annonces Gestion des fichiers MEMORY UTILISATION The combined total size of all audio files wav stored in the PBX must be less than 20 MB The...

Page 859: ...on hold Phone_Alarm_x wav announcement for alarm Phone_Auto_x wav announcement for automatic reception Phone_Hold_Line wav announcement for music on hold Phone_TvM_x wav announcement for announcement...

Page 860: ...rnet you can convert the audio files into the audio format required for the PBX see www auerswald de service For example use the Audio Converter to convert audio files mp3 wav or raw into G 711 wav au...

Page 861: ...Manager page Fonctions Musique d attente Annonces Affectation des fichiers Source pour la musique d attente Source de la musique d attente Aucune No music on hold is played Interne syst me de t l comm...

Page 862: ...seconds delay there will be between the individual repetitions of the announcement Musique d attente galement dans la phase d appel Transfert individuel A caller connected by a blind transfer will ex...

Page 863: ...announcement is to be used for an alarm on the P riph riques Alarmes Configurer page Annonce par d faut For the standard announcement the PBX uses the audio file specified as the standard file in Fon...

Page 864: ...s Propri t s Disponibilit and R seaux publics Acheminement des appels pages Annonce par d faut For the standard announcement the PBX uses the audio file specified as the standard file in Fonctions Mus...

Page 865: ...Calendriers Plages horaires page Annonce par d faut For the standard announcement the PBX uses the audio file specified as the standard file in Fonctions Musique d attente Annonces Gestion des fichier...

Page 866: ...tions Standard automatiques SVI Configurer Annonce par d faut For the standard announcement the PBX uses the audio file specified as the standard file in Fonctions Musique d attente Annonces Gestion d...

Page 867: ...ollows Using the Configuration Manager Page Fonctions Heures de r veil Param tres Nombre maximum des appels de r veil effectuer par heure de r veil Specifies how often a wake up call is made during ea...

Page 868: ...ous les appels de r veil suivants Specifies how many minutes pause there is between subsequent wake up calls Enregistrer les appels de r veil dans la base de donn es d appel Wake up calls are recorded...

Page 869: ...ch the wake up call is made Toujours Multiple wake up calls are enabled If a wake up call is enabled it is made for the duration of the specified time until the user switches it off Single wake up cal...

Page 870: ...at 07 30 on Tuesday to Friday mornings every week until you disable the wake up call again activ Wake up call is switched on and will be made on the next possible date Nouveau Adds a new wake up time...

Page 871: ...Firmware V7 2 Advanced Information V04 07 2018 871 Settings Donn es des utilisateurs Settings Donn es des utilisa teurs Topics Donn es d appel page 872 Carnets d adresses page 894 Num ros sp ciaux pa...

Page 872: ...Management Call Data page 872 Call Data Column Settings page 880 Settings Filter page 887 Settings Call Data page 890 Management Call Data Proceed as follows Using the Configuration Manager page Donn...

Page 873: ...el r veil Displays the phone number of the person to be woken up Important Phone numbers of an incoming VoIP call can only be used for callbacks if the Analyse des messages SIP entrants is enabled Not...

Page 874: ...lable the data record can be updated via the Recherche de nom en ligne function Scr No Invoice Displays the internal subscriber or group number for Appels sortants business Subscriber number of the en...

Page 875: ...ternal number is displayed Appels entrants Internal number of the accepting end device or external number of the accepting external call forwarding destination unsuccessful calls are not displayed App...

Page 876: ...e number dialled by the caller Call made via ISDN PTMP connection MSN Call made via ISDN PTP connection PBX base number DDI or additional number Call made via analogue connection Analogue number VoIP...

Page 877: ...function Direction Outgoing or incoming call Type de facture Type d appel The text entered in the print options or the default text for this call type is displayed Project Proj Call charges or times...

Page 878: ...er which is displayed for calls via the hotel function Tri par d faut The call data is sorted by date and time Actualiser The call data list is refreshed Supprimer Deletes the entries marked in the li...

Page 879: ...of a call Before the call data are being saved all subscribers to the PBX must be informed that these contents will be forwarded They must also be informed about who will use the data received It is...

Page 880: ...onn es d appel Options d impression Date Display of the date at the beginning of the call Heure Displays the time at the beginning of the call Dur e Display of the call duration No LCR Display of the...

Page 881: ...the Analyse des messages SIP entrants is enabled Note Private calls do not record the last three digits An anonymised phone number is displayed the last three digits are replaced by The phone number i...

Page 882: ...lable the data record can be updated via the Recherche de nom en ligne function Scr No Invoice Displays the internal subscriber or group number for Appels sortants business Subscriber number of the en...

Page 883: ...ternal number is displayed Appels entrants Internal number of the accepting end device or external number of the accepting external call forwarding destination unsuccessful calls are not displayed App...

Page 884: ...e number dialled by the caller Call made via ISDN PTMP connection MSN Call made via ISDN PTP connection PBX base number DDI or additional number Call made via analogue connection Analogue number VoIP...

Page 885: ...ur de d compte Dispalay of the cobversion factor for the costs The value can be changed depending on the subscriber The change then applies only to calls after the change Note For logged in users the...

Page 886: ...al projects Business calls are then initiated with project numbers that are recorded and displayed if the call was successfully transferred Hotel invoice number Hotld The check in via the hotel recept...

Page 887: ...s Donn es d appel Par d faut All settings will be reset to the standard values Settings Filter Proceed as follows Using the Configuration Manager page Donn es des utilisateurs Donn es d appel Filtres...

Page 888: ...election Personnalis Fixed period Heure Fixed daytime Dur e de l appel Displays calls of a certain length Co ts Displays calls of a certain call charge Direction Appels entrants Appels sortants Calls...

Page 889: ...ber Scr no invoice scr no real Calls made by selected internal subscribers Possible entries Phone number name and replacement Num ro de ligne Calls initiated via the own external number Possible entri...

Page 890: ...he call data memory too fast Appels sortants Note The transmission of the charge information can be disabled for ISDN connections R seaux publics Connexions RNIS Liasion Point Multi Point PMP and R se...

Page 891: ...raceability of external numbers for outgoing private calls can be dispensed with The last three digits of the phone number are displayed with The remaining call data is recorded Appels entrants r ussi...

Page 892: ...de donn es mettre en t te Fichier de donn es d appel Determines when and how often a file with the call data is provided Cr ation de fichier Intervalle de nettoyage Suppression automatique si 1 200 Mo...

Page 893: ...COMpact 5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 893 Settings Donn es des utilisateurs Donn es d appel Enregistrer The changes are saved...

Page 894: ...oup Authorisations Settings page 914 Settings Standard Contact Groups page 918 Settings Address Books page 920 Information about Transfer via LDAP Server page 924 Management Contacts Assignment Procee...

Page 895: ...least one contact group Tous les contacts All contacts are displayed Note Searching for contacts can be restricted in the following way By contact group click a contact group Using the filter enter at...

Page 896: ...n Manager of the PBX The phone number assigned to the contact will be called automatically Soft Call Supprimer In the Tous les contacts view you can delete either individual contacts or all contacts f...

Page 897: ...whilst holding down the Shift or Ctrl key to select several contacts at a time so you can delete them The Supprimer button is only available in Tous les contacts view Tout supprimer If you have admini...

Page 898: ...contact groups Contacts whose fields are identical to existing contacts will be overwritten In all other cases a new contact will be created Requirements For users read access to at least one contact...

Page 899: ...ss to at least one contact group You can export contact groups contacts with the same initial letter or Tous les contacts in a single text file csv Important Note the following legal notes It might be...

Page 900: ...tely necessary to store the data safely and in accordance with the legal requirements If you want to make the contacts available to your specialised dealer or to the manufacturer for error analysis yo...

Page 901: ...it undo the step Proceed as follows For users write access to at least one contact group For users Only contacts that are assigned to the contact groups for which the user has write access Note Click...

Page 902: ...ctronic contact addresses private and work e g the e mail address The position and department within a company Before the contacts are being saved all subscribers to the PBX must be informed that thes...

Page 903: ...be copied into another contact group Changes must be made directly in the Gmail account They are adopted with the next synchro nization If you delete a Gmail contact from a standard or DECT contact g...

Page 904: ...contacts in a single text file csv Important Note the following legal notes It might be that the contacts include the following legally especially protected components Private and work addresses Priva...

Page 905: ...filled Groupe d importation CSV Display of imported CSV contacts that are stored temporarily in the PBX You can select the contact data and drag it into the view Tous les contacts or directly into a c...

Page 906: ...deleted from the CSV import group Important Once you delete a contact you cannot restore it undo the step Requirements For users write access to at least one contact group For users Only contacts tha...

Page 907: ...roup D placer The CSV contacts are moved into all or a selected contact group Requirements For users write access to at least one contact group For users Only contacts that are assigned to the contact...

Page 908: ...nd Entreprise Additionally you can add further phone numbers up to 4 names e mail and Internet addresses postal addresses and a contact image Furthermore a contact is assigned to one or more contact g...

Page 909: ...display name department name and birthday Exception If no first name or surname was entered at all for a contact the display name will be displayed If there already is a contact entry with the same ph...

Page 910: ...contacts are existing in a contact group Type de groupe de contacts To get a better overview of the contacts displayed in Tous les contacts view you can create up to 20 contact groups each of which re...

Page 911: ...0 system phones Groupe de contacts Google Contact groups for synchronisation with contact groups stored in Gmail Note Only one type can be selected per contact group It is not possible to change the c...

Page 912: ...thentification Generation of the authentication code Code d authentification Entering of the authentication code Configuration Synchronisation Google active The google contact group is synchronised wi...

Page 913: ...e respective contact group stored in Gmail The symbol of the Google contact group on the page Donn es des utilisateurs Carnets d adresses Contacts affec tation shows you whether synchronisation was su...

Page 914: ...rs write access to at least one contact group For users Only contacts that are assigned to the contact groups for which the user has write access Note Click whilst holding down the Shift or Ctrl key t...

Page 915: ...decide which contact groups each individual user is to have read or write authorisation in This setting defines which pages the user can see and which tasks they can perform Only read access to at lea...

Page 916: ...an image for a contact Editing a contact Importing a contact data record vCard Transferring a contact from the call data list Entering a short code number Deleting a contact Importing address books E...

Page 917: ...lecture The read access for the contact group is activated Note Acc s en lecture is the only authorisation that can be assigned to contact groups of the type Groupe de contacts Google Acc s en critur...

Page 918: ...tton or they are imported as a vCard or from the call data list However contacts that have been created by importing an address book file are not automatically assigned to a standard contact group You...

Page 919: ...at least one contact group Nom Name of the logged in subscriber Groupes de contacts par d faut The contact group is defined as standard contact group Abonn avec les droits d criture Proceed as follows...

Page 920: ...gs Donn es des utilisateurs Carnets d adresses Num ro de t l phone Phone number of the phone Nom Name of the phone Enregistrer The changes are saved Settings Address Books Proceed as follows Using the...

Page 921: ...ort this transfer method e g IP DECT servers or SIP phones with LDAP support Any contact data that is input directly on a phone is not transferred to the central address books Auerswald FONtevo provid...

Page 922: ...act groups up to 5 which are transferred to the LDAP server and therefore also to the IP end devices The user name resulting from the name of the contact group along with the associated password is ne...

Page 923: ...an also be reached by entering names and birth dates in connection with special characters However names and birth dates should not be used as passwords To create a secure password you can consult for...

Page 924: ...the surname and the first name separated by a comma and a blank space Pr nom Nom Display names are formed from the first name a blank space and the surname Note If no data is present either in the Pr...

Page 925: ...ote You must enter the complete character string Ensure you type the capital and lower case letters correctly and do not type any blank spaces before or after the and characters In order to avoid inpu...

Page 926: ...umbers page 926 Management Special Numbers Proceed as follows Using the Configuration Manager page Donn es des utilisateurs Num ros sp ciaux Nom Name of the call deblocker call restrictor Type This co...

Page 927: ...one numbers 0 9 space Phone numbers containing other characters will be rejected Ext number range Name Display of the phone number range and name of the corresponding number Configurer Num ro de t l p...

Page 928: ...928 COMpact 5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 Settings Donn es des utilisateurs Num ros sp ciaux Supprimer The selected entry will be deleted...

Page 929: ...s At least one received voice message or fax For the replay of the voice message audio player installed on the PC To read the fax Acrobat Reader installed on the PC Proceed as follows Using the Config...

Page 930: ...e archive Nouveau Shows only new messages faxes aujourd hui to mois dernier Shows all messages faxes received in the specified time which have not yet been archived archive Shows all messages faxes mo...

Page 931: ...ls Nom Only messages faxes are displayed which contain the searched name in the Appelant or Ligne principale columns Name fragment Only messages faxes are displayed which contain the text with the sea...

Page 932: ...ail If the configurations for e mail transfer have not yet been completed e g missing message recipient will be displayed and the message fax will not be sent via e mail Supprimer Deletes the entries...

Page 933: ...s page 941 Mise jour Red marrage du firmware page 947 Date Heure du syst me de t l communication page 954 Configuration IP page 959 Configuration VoIP page 975 Configuration distance page 980 SIPS SRT...

Page 934: ...nt PBX Dealer and Operator Data Proceed as follows Using the Configuration Manager page Administration Donn es constructeur op rateur Acc s administrateur Administrator access Modifier Requirements Kn...

Page 935: ...up to 32 characters containing digits letters upper and lower case but no umlauts and Modifier le PIN admin Enables the input option 6 characters digits for PIN admin and PIN admin confirmation de la...

Page 936: ...ld shows the security level of the password red low level green high level Passwords with a low security level cannot be saved Please confirm your changes with the current admin password Protection ag...

Page 937: ...click on the logo D signation du syst me This is used to enter any additional PBX information that may be required Donn es d installateur Entreprise Site web Data of the specialised dealer or qualifi...

Page 938: ...on If you log in to the Online Shop the upgrading status of the PBX is recog nised on basis of the serial number You will be presented with the possible upgrade options Note You can carry out the expa...

Page 939: ...cheter code d activation de bon d achat Shop online Opens the online shop Saisir code d activation de bon d achat Important Note that when you change a voucher code into an activation code the right o...

Page 940: ...Topics Configuring Access Authorisation page 940 Configuring Access Authorisation Proceed as follows Using the Configuration Manager 1 Open the page Administration Droits d acc s 2 Click next to the...

Page 941: ...ation Manager page Administration Sauvegarde de donn es For automatic upload Using the PBX Enregistrer les donn es de configuration dans le syst me Enregistrer dans le syst me Important Saving an old...

Page 942: ...s r seau Reprendre les donn es du syst me Reprendre la musique d attente et les annonces Photos de contact COMfortel IP Editor Activates the selected data packets for importation into the PBX Lire les...

Page 943: ...also be informed about who will use the data received It is absolutely necessary to store the data safely and in accordance with the legal requirements If you want to make the data backup available to...

Page 944: ...ons Admin user name admin PIN and admin password IP address settings Web server port setting Time NTP server settings Dealer operator data Saved hold music and announcements Call data System messages...

Page 945: ...param tres r seau Enables the restoration of the network settings Restaurer Important Restoring an old configuration overwrites the current config uration data Note A configuration file that was creat...

Page 946: ...is saved in a configuration file in the PBX The configuration files are archived with information about the time and date they were created They are available in the Fichier de configuration list fiel...

Page 947: ...er page Administration Mise jour Red marrage du firmware To restore firmware and to restart the PBX By clicking a button on the PBX Enregistrer le firmware dans le syst me mise jour manuelle du firmwa...

Page 948: ...e firmware The step Initiate reboot will be skipped Initiate reboot Restarts the PBX and enables the firmware Select and import a firmware file rom that is stored on a PC data storage device Mise jour...

Page 949: ...firmware update is initiated automatically A connection to the update server is set up and then the server sends the latest firmware to the PBX You can perform immediate firmware updates both for the...

Page 950: ...r du firmware COMfortel RNIS Enables the regular firmware update of all connected ISDN COMfortel system phones Statut de la mise jour If an update of the PBX has been initiated from the update server...

Page 951: ...nistration Mise jour Red marrage du firmware as administrator or sub adminis trator Requirements to carry out a search PBX connected to broadband Internet access Configured address of the update serve...

Page 952: ...X reboots automatically after you restore the previous firmware This interrupts all the connections with the web server all the calls and the data services Unsaved data gets lost Note The previous fir...

Page 953: ...l be interrupted to perform the restart The Power LED lights up flashes in red and orange for up to two minutes If the Power LED lights up in green again the restart is complete and the PBX is ready f...

Page 954: ...tion Date Heure du syst me de t l commu nication Topics Settings Date Time of the PBX page 954 Settings Date Time of the PBX Proceed as follows Using the Configuration Manager page Administration Date...

Page 955: ...el de la date de l heure Manuel The time can be entered manually Heure Enter in format hh mm ss Date Enter in format JJJJ MM TT Fuseau horaire UTC The UTC Coordinated Universal Time world time is a co...

Page 956: ...s a combination of the International Atomic Time TAI and Universal Time UT It is used instead to Greenwich Mean Time GMT City name E g Berlin R glage automatique de la date de l heure Du r seau RNIS N...

Page 957: ...NIS automatique no entry first MSN DDI entered The time transmitted by the network provider during an outgoing external call is used for setting the PBX time From the Internet from an NTP server Requi...

Page 958: ...field and select the NTP server in the lower entry field or Serveur manuel Port Enter the address of the local NTP server or name of an external NTP server in the first entry field and the correspondi...

Page 959: ...ation Configu ration IP Configuration du serveur Note The webserver port and HTTPs settings can only be set for the first network interface These settings then apply for all interfaces on which the Co...

Page 960: ...d as follows http 192 168 55 13 for example Only when accessing via Ethernet the value e g 4432 instead of 443 has to be entered when modifying the port e g https 192 168 55 13 8081 A change of the po...

Page 961: ...s carried out via HTTP Acc s au serveur web uniquement dans le r seau local For the increased security the webserver access is limited to the local network Acc s API uniquement dans le r seau local Fo...

Page 962: ...lect the language D connexion si aucune action n a lieu apr s Minutes 5 60 The time lapse with the range 5 to 60 for a forced logout defines after how many minutes a user is automatically logged out o...

Page 963: ...isabled DHCP client Adresse IP IPv4 address in the range 0 255 example 192 168 0 240 Reprendre imm diatement The IPv4 address is immediately applied and the PBX is routed to the new IPv4 address Renew...

Page 964: ...IP addresses Configuration IPv6 Opens the IPv6 configuration Mode IPv6 If IPv6 is switched on an IP address complying with version 6 of the Internet protocol can be assigned to the PBX Thanks to the...

Page 965: ...he prefix length in the range 1 to 128 The prefix specifies to which subnet the IPv6 address belongs Passerelle IPv6 Enter the IPv6 gateway Possible entries Digits characters and Module NET Requiremen...

Page 966: ...he rerouting you need to log in again Reprendre en cas de red marrage The IPv4 address is not applied until the next time the PBX is restarted Masque de sous r seau Enter the IPv4 address of the subne...

Page 967: ...d Switches the use of IPv6 addresses off SLAAC Automatically assigns an IPv6 address to the PBX statique Assigns a user defined IPv6 address to the PBX IPv6 settings Requirements IPv6 status IPv6 stat...

Page 968: ...NTP server address gateway address etc Utiliser le serveur DHCP Requirements If internal and external VoIP telephony are to be connected at the same network interface Disabled Disposer automatiquement...

Page 969: ...ce PC can be selected and is saved onto the PBX The configuration can be edited in the DHCP config editor Par d faut The settings are reset Configuration DNS Note If you do not enter a DNS server the...

Page 970: ...cks separated by a colon Note Click Tester la connexion to check functioning of the Internet connection The PBX will then send a Ping command to test whether www google de can be reached www google de...

Page 971: ...ing is used to define routes that send IP packets to remote networks through a gateway other than the default gateway Requirements At least one configured IAD under Administration VoIP Internet gatewa...

Page 972: ...ou URL Port Enter the IP address or URL IPv4 address Four blocks separated by a dot Adresse IPv6 Eight blocks separated by a dot URL Characters example www proxyserver de Enter the related port numbe...

Page 973: ...cters a z A Z no German umlauts and Special characters _ Notes To change current passwords click on diter les mots de passe For registering at the SFTP server of the PBX an external programme requires...

Page 974: ...974 COMpact 5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 Settings Administration Configuration IP Caution Visible passwords are a security risk After entering click Hide passwords...

Page 975: ...roceed as follows Using the Configuration Manager page Administration Configu ration VoIP Requirements VoIP channels optional see Technical Data in the Instructions R partition des canaux VoIP Canaux...

Page 976: ...rnal VoIP registrar 1 to 65535 You will need to change this if one of the VoIP providers you use uses the default value 5060 set here Important If the Port SIP du registre VoIP interne is modified whi...

Page 977: ...ilable for the use of two network interfaces see chapter Functions Uses Concepts 2nd Network Interface LAN 1 If only one network interface is to be used or The external VoIP telephony is to be realise...

Page 978: ...support on all active network components DiffServ is used to prioritise the handling of language packages VoIP and to achieve better voice quality for VoIP calls DiffServ can be evaluated in networks...

Page 979: ...rk call forwarding from the SIP port of the internal VoIP registrar to the PBX s IP address in the router configured DNS server The STUN server entered here can be used to connect to external private...

Page 980: ...ollows Using the Configuration Manager page Administration Configu ration distance Programmation distance PIN externe The ARA PIN is required for the following purposes As a PIN for remote programming...

Page 981: ...o remote switching number The remote switching number is required for the following purposes As a PBX phone number for remote programming from an external phone e g for enabling remote configuration o...

Page 982: ...entered Autorisation pour la configuration distance Dealer access number X Specifies the connection from which the PBX can be configured remotely without manual release To do this the PC connected to...

Page 983: ...external ISDN connection using the COMfortel Set configuration software Notes You cannot use call forwarding to divert this phone number You must select the DDI number to be sent for a PTP connection...

Page 984: ...ation Configuration distance The PBX can be configured remotely via the Internet with the Auerswald Remote Access Server see chapter Functions Uses Concepts Remote Configuration and Alternative Connec...

Page 985: ...985 Settings SIPS SRTP Proceed as follows Using the Configuration Manager page Administration Internal SIPS SRTP VoIP SIPS SRTP SIPS SRTP Requirements internal VoIP channels that support SIPS and SRTP...

Page 986: ...either be generated in the PBX or externally and then imported from a PC data storage device SIPS SRTP must also be enabled in the VoIP phones In addition the certificate must be verified For this you...

Page 987: ...is stored on a data storage device and store it in the PBX Exporter The certificate stored in the PBX is downloaded from the device and saved to a PC data storage device Renouveler The certificate is...

Page 988: ...rtificate is renewed a new fingerprint is generated automatically Certificat du syst me All properties of the certificate are displayed the period of validity by whom and for whom the certificate has...

Page 989: ...RI SIPS URI entries DNS DNS entries Importer Select a certificate that is stored on a data storage device and store it in the PBX Exporter The certificate stored in the PBX is downloaded from the devi...

Page 990: ...private key is available in the pbx certificate Aucune cl priv e pr sente A private key is not available in the pbx certificate Note If the pbx certificate is renewed a new private key is generated a...

Page 991: ...Internet VoIP Passerelle Internet VoIP Topics Management VoIP Internet Gateway page 991 Management VoIP Internet Gateway Proceed as follows Using the Configuration Manager page Administration Passerel...

Page 992: ...tration Passerelle Internet VoIP Nouveau A new IAD is added to the list Nom Freely selectable name max 16 characters Adresse IP Enter the gateway address of the IAD Interface Select the network interf...

Page 993: ...nfiguration Manager page Seite Administration Liste des adresses IP bloqu es et autoris es Liste noire Activer la liste des adresses IP bloqu es If traffic from a particular IP address is evaluated as...

Page 994: ...l block The local network is the network configured for the CPU Administration Configuration IP under ETHERNET CONFIGURATION The administrator must then put in place appropriate measures to protect th...

Page 995: ...parated by a colon Masque de sous r seau Masque de sous r seau Four blocks separated by a dot Indicatif r gional Digits 1 to 128 Note The subnet mask is entered automatically for a network computer wh...

Page 996: ...Information V04 07 2018 Settings Administration Liste des adresses IP bloqu es et autoris es Supprimer The administrator can view automatically configured restrictions and if necessary cancel them in...

Page 997: ...pted connection e g SIPS is being set up it is important to verify the authenticity of the server and consequently the identity of a web page During setup of a connection the certificate provided by t...

Page 998: ...ued Valide jusqu au The column displays the validity period of the certificate Faire confiance au certificat The selected certificate is considered trustworthy Fiable If checking of the server certifi...

Page 999: ...ficate Importer Select a certificate that is stored on a data storage device and store it in the PBX Autorit s de certification A certificate authority is an organisation that issues digital certifica...

Page 1000: ...issued Valide jusqu au The column displays the validity period of the certificate Nouveau Individual certificates are added again or all certificates are restored Enregistrer The changes are saved Su...

Page 1001: ...ys and certificates stored on the PBX valid PBX certificate private key of the PBX certificate valid root certificate Notes The certificates keys this process requires can either be generated in the P...

Page 1002: ...plays when the certificate has been issued Valide jusqu au The column displays the validity period of the certificate Supprimer Deletes a certificate currently saved in the PBX after user confirmation...

Page 1003: ...ored on a data storage device and store it in the PBX Exporter The certificate stored in the PBX is downloaded from the device and saved to a PC data storage device Renouveler The certificate is renew...

Page 1004: ...e 1009 Settings Internationalisation page 1011 Settings Outgoing Mail Server Proceed as follows Using the Configuration Manager page Administration Courrier lectronique Serveur du courrier sortant Sep...

Page 1005: ...stem phones Adresse Enter the address of the outgoing mail server IPv4 address Four blocks separated by a dot Adresse IPv6 Eight blocks separated by a colon Port Note In the factory settings the port...

Page 1006: ...thentication via password User name Password AUTH LOGIN Enables authentication via password MD5 challenge response AUTH CRAM MD5 Enables authentication via MD5 challenge response MD5 Message Digest Al...

Page 1007: ...yption SSL to STARTTLS Switches encryption on after STARTTLS Chiffrement SSL imm diat Switches encryption immediately on Serveur de courrier sortant par d faut The outgoing mail server first configure...

Page 1008: ...ress of the e mail sender It is used to display it to the recipient of the e mails Supprimer The outgoing mail server will be deleted Management Logo The PBX supports any number of logos limited by th...

Page 1009: ...have a size of 50 kB max The memory for all logos is limited to 500 kB If do not import your own logo the Auerswald FONtevo logo included in the scope of supply will be used Select and import an image...

Page 1010: ...The file structure of the imported language file must be identical to the file structure of the default language file To this end export a language file to your PC and edit the text fields of the lang...

Page 1011: ...tion Courrier lectronique Configurer Opens the configuration of the user defined language file Supprimer Deletes the entries marked in the list Settings Internationalisation Proceed as follows Using t...

Page 1012: ...erate an e mail regarding failure of automatic clean up Mailbox Storage space warning Text modules to generate an e mail when a specified storage capacity has been exceeded Mailbox Fax transmission su...

Page 1013: ...7 2 Advanced Information V04 07 2018 1013 Settings Administration Courrier lectronique Date Day DD Month MM Year YYYY Time Hour 24 hour format hh24 Hour 12 hour format hh12 Minute mm Second ss am pm o...

Page 1014: ...ge page 1014 Settings System Message Proceed as follows Using the Configuration Manager page Administration Messages syst me Requirements configured outgoing mail server Using the Configuration Manage...

Page 1015: ...are sent by the default outgoing mail server Envoyer le courrier lectronique au format HTML System e mails are sent in HTML format System e mails are sent in text format Mod le linguistique Select th...

Page 1016: ...ess avec adresse IPv6 Link starts with https and the PBX s IPv6 address if present Personnalis A URL prefix defined by the user is set Pr fixe d URL Requirements user defined URL format network specif...

Page 1017: ...be entered here Testen Send a test e mail to the specified message recipients LOGS TO BE SENT AS AS E MAILS Information syst me System information is sent as e mails except for system information abo...

Page 1018: ...until it sends an e mail System events that occur during the waiting time are also included in this e mail v nements du protocole syst me Contr le de la temp rature CPU alarm temperature A serious ma...

Page 1019: ...tat et remarques R initialiser les l ments de pop up masqu s pour l utilisateur Ex cuter Click on Ne plus afficher la remarque to hide warnings and notes that are displayed as pop up elements during c...

Page 1020: ...following legal notes before permitting D channel output via IP After permission every computer within the LAN network can record a D channel protocol of the PBX without any further password protecti...

Page 1021: ...ed Connection data can be recorded with the D channel decoder PC programme D channel output via IP or on a syslog server Enter ok in the entry field to accept the legal notes and then click D channel...

Page 1022: ...ecorded to log and display control and management information about the connections to the PBX e g to display errors You will thus be able to see the error type and maybe even its cause from the list...

Page 1023: ...he following legal notes before saving the service data The service data include amongst others the following legally especially protected components Configuration of the PBX Names of internal subscri...

Page 1024: ...data available to your specialised dealer or to the manufacturer for error analysis you must make sure that the legal requirements are fulfilled Proceed as follows Using the Configuration Manager page...

Page 1025: ...5500R Firmware V7 2 Advanced Information V04 07 2018 1025 Appendix Mat riel Appendix Mat riel Topics Status Displays on the LEDs page 1026 Buttons page 1029 Printers and Data Storage Devices at the U...

Page 1026: ...ftware altern button is detected Flashes orange 0 5 0 5 s The Software altern button was pressed long enough Status LED Power LED PBX status after restart Lit in red Lit in red The kernel is being loa...

Page 1027: ...nge 1 1 s Lit in red In both boot partitions no constant kernel data were found System is paused Status LED Power LED PBX status during powering down Lit in green Flashes green The delayed powering do...

Page 1028: ...0R 5500R Status of the Ethernet Interface Off No Ethernet connection to a computer network exists Lit in green An Ethernet connection to a computer network exists link LAN Activity LED COMpact 5200R 5...

Page 1029: ...ng electric shocks For some installation and maintenance work it is necessary to open the PBX while it is in operation qualified electrician only Make sure that the PBX is never left unattended while...

Page 1030: ...range for up to two minutes When the Power LED lights up in green again the restart is complete and the PBX is ready for operation Note If the Power LED remains continuously lit in red an error has oc...

Page 1031: ...to open the PBX while it is in operation qualified electrician only Make sure that the PBX is never left unattended while working with an open casing Only a qualified electrician may perform installa...

Page 1032: ...g conductors or phone connections can cause life threatening electric shocks For some installation and maintenance work it is necessary to open the PBX while it is in operation qualified electrician o...

Page 1033: ...er LED starts to quickly blink in red After 5 seconds the LED Status starts to blink slowly 3 Release the Software default button Note If the Power LED remains continuously lit in red an error has occ...

Page 1034: ...ties USB memory stick USB printer Important The data storage devices used require an EXT4 formatting For read access to USB memory sticks for example for automatic transfer of a configuration FAT or F...

Page 1035: ...ed Information V04 07 2018 1035 Glossary Glossary The glossary contains an alphabetical list of the terminology used accom panied by short explanations There is also an index of abbreviations Topics T...

Page 1036: ...ername and a password APIPA Automatic Private IP Addressing allows network interfaces to be configured automatically A device that supports APIPA allocates itself a random IP address from the range 16...

Page 1037: ...called subscriber can deflect the call on a case to case basis while the phone is still ringing Certificate A digital certificate is similar to a digital passport that serves to identify the owner of...

Page 1038: ...d by the network provider In this context no screening means that the customer defined number is not checked by the public exchange against the assigned numbers It may contain any phone number you def...

Page 1039: ...r 0 53 06 92 00 700 700 is the Direct Dial In number DDI for the Auerswald info line DECT Digital Enhanced Cordless Telecommunications previously Digital European Cordless Telephony a standard for dig...

Page 1040: ...d packets according to their priority This is necessary for example to give voice packets VoIP priority and to achieve better voice quality DNS Domain Name Service needed to translate Internet address...

Page 1041: ...ss technology using a digital trans mission standard that provides wide bandwidths for the transmission of data via telecommunication networks DTMF Dual Tone Multi Frequency dialling dialling method t...

Page 1042: ...the loud speakers and reaches the micro phone where it is then transmitted back End Device Device that can be operated on a communication network or on a PBX e g phone fax machine answering machine et...

Page 1043: ...security component that uses a set of security rules to protect a computer network or an individual computer against unauthorised access to or from the network Firmware Operating software on the phone...

Page 1044: ...devices from different manufacturers among themselves Gateway PC or router used as an intermediary between two networks The Internet service provider is the gateway for direct Internet dial up connec...

Page 1045: ...pertext Transfer Protocol Secure communication protocol for tap proof data transfer with encryption within the World Wide Web Hyperlink Electronic cross reference e g inside an Internet document to a...

Page 1046: ...on the Internet this means that data packets with this sender type or recipient address cannot be transported on the Internet However they can be used in local networks without restriction The advant...

Page 1047: ...ices e g telephony telefax groups 2 and 3 data transmission etc Unlike analogue networks ISDN uses digital trans mission J Jitter Buffer Buffers RTP packages to compensate irregular transfer rates of...

Page 1048: ...lso multi coloured M MAC Address Media Access Control address specific unique hardware address specified for each individual single network card used in the whole world This means that the network car...

Page 1049: ...ne number without a local prefix N NAT Network Address Translation permits the mapping of a specific IP address used within a network to another IP address used by another network This function is e g...

Page 1050: ...elected or a public NTP server from a public list on the Internet can be used O Outbound Proxy Intermediate server that processes all VoIP requests and connections going to the provider except registr...

Page 1051: ...o 10 independent phone numbers MSNs They can be assigned to one or more devices including PBXs PTP Point to Point ISDN connection with Direct Dial In option A provider allocates a PBX base number with...

Page 1052: ...e to the Internet or between two networks A proxy server receives queries from a computer in an Intranet for example It then connects to the Internet on behalf of the computer to forward the queries a...

Page 1053: ...ion Internal subscriber e g home office outlying parts of the building branch offices connected to a central phone system via a public network e g the Internet The distance between the phone system an...

Page 1054: ...cal network to the Internet and to enable simultaneous Internet access for multiple users Routing Identification of paths for the flow of data within computer networks Routing determines the complete...

Page 1055: ...l system phones other ISDN devices and ISDN PC cards are connected to the internal S0 port The internal bus acts as PTMP connection S0 Port ISDN port with two payload channels and a data channel Two s...

Page 1056: ...etwork protocol which provides establishing a communication session between two or more subscribers Via SIP only communication conditions are arranged Other protocols such as RTP are responsible for a...

Page 1057: ...ion Courrier lectronique Serveur du courrier sortantyou can enter different outgoing mail servers If no outgoing mail server has been entered no e mails can be sent Soft Call With the soft call functi...

Page 1058: ...ed by the VoIP provider with the Internet connection Subnet mask The value of the subnet mask as with IP addresses is often given in decimal form for example 255 255 255 0 for IPv4 addresses Switch Ac...

Page 1059: ...erface for computer assisted telephony CTI TAPI ensures that software and hardware from various manufacturers are compatible with each other TCP Transmission Control Protocol transport protocol that s...

Page 1060: ...onversations or conference calling U UDP User Datagram Protocol protocoll used to send data packets over non secure communication lines without a connection This means that successful transmission is...

Page 1061: ...UP0 port the via a UP0 S0 adapter UPnP UPnP Universal Plug and Play is a standard for networking various devices on home networks It ensures that computers televisions multi media equipment and house...

Page 1062: ...re phone numbers accessible from the public switched network and the Internet as well as an account with a user name and password are allocated Most of the time it only takes a few minutes to configur...

Page 1063: ...ology VPN Virtual Private Network connects remote or neighbouring networks LAN to the internal network using a VPN tunnel The tunnel functions basically as a channel in which embedded data is transpor...

Page 1064: ...y Lamp Field CAPI Common ISDN Application Programming Interface CCBS Completion of Calls to Busy Subscriber CCNR Completion of Calls on No Reply CD Call Deflection CD PR Call Deflection Partial Rerout...

Page 1065: ...face Specification CSV Comma Separated Values CTI Computer Telephony Integration DDI Direct Dial In DECT Digital Enhanced Cordless Telecommunications DHCP Dynamic Host Configuration Protocol DiffServ...

Page 1066: ...l HTTPS Hypertext Transfer Protocol Secure IP Internet Protocol IPUI International Portable User Identity ISDN Integrated Services Digital Network LAN Local Area Network LDAP Lightweight Directory Acc...

Page 1067: ...d Language PD Pulse Dialling PIN Personal Identification Number PMP Protected Monitoring Point PoE Power over Ethernet PPP Point to Point Protocol PTMP PTMP PTP PTP QoS Quality of Service RJ Registed...

Page 1068: ...ocol STUN Simple Transversal of UDP over NATs SW Software TAPI Phone Application Programming Interface TCP Transmission Control Protocol UDP User Datagram Protocol UPS Uninterrupted Power Supply URL U...

Page 1069: ...COMpact 5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 1069 Index Index Symbols Auerswald Remote Access Server 1036...

Page 1070: ...nstruction 21 access authorisation 940 account 1036 1062 account number 524 Action URL 28 775 776 780 alarm type 778 configuring 777 configuring alarm 777 new 774 password 780 phone number 778 respons...

Page 1071: ...ay 738 754 settings 757 short reference 286 switch input 755 alarm device 33 subscriber 631 analogue connection 40 421 call beginning 429 call ending 431 CLIP 432 control commands 434 country specific...

Page 1072: ...announcement music on hold 223 announcements 861 recording alarm 286 recording announcement before answering 354 recording automatic reception 295 recording emergency call 320 recording music on hold...

Page 1073: ...Firmware V7 2 Advanced Information V04 07 2018 1073 Index automatic memory check 693 automatic reception 45 381 808 810 announcements 866 destination number 815 recording an announcement 295 settings...

Page 1074: ...vanced Information V04 07 2018 Index B baby call 49 short reference 296 subscriber 592 623 B channel 1037 boss secretary function 53 busy signal at end of call 627 busy signal detection start of call...

Page 1075: ...ing holidays 839 call allowance account 76 827 short reference 304 call channel reservation 159 group 650 670 call charge information 75 call data 80 872 890 call data record 81 column settings 880 sh...

Page 1076: ...ernal no 559 modem fax passive 558 PTMP connection 553 PTP connection 554 call forwarding 163 379 560 any call channels 449 474 537 545 authorisation 589 590 613 614 destination number 562 external nu...

Page 1077: ...group 653 673 short reference 353 subscriber 586 607 call restrictor outgoing 34 group 646 666 subscriber 580 601 call take over 141 autorisation 630 Call Through 51 817 call through short reference 2...

Page 1078: ...all by Call 1040 CCBS 467 CCNR 467 central caller list 225 group 680 certificate 1037 certificates 1037 add certificate 1000 delete certificate 1000 1002 issued on 998 999 1000 1001 1002 issuer 998 99...

Page 1079: ...call 279 connecting two call partners 281 ending 282 toggling between conversations 280 conference short reference 317 configuration data 111 automatic upload 111 automatically loading onto data stora...

Page 1080: ...rence 318 configuration dependent functions 116 configurations switchover switching times 786 connection data logging type 1021 contact display name conversion 924 contact group authorisations setting...

Page 1081: ...aler data 934 DECT 55 1039 deputy function 708 device wizard management 724 DHCP 1039 Server 968 DHCP client 963 965 dhcp client short reference 313 DiffServ 978 1040 diplay name conversion 924 direct...

Page 1082: ...on number 744 door call 739 exchange line dialling 745 number presentation 745 opening door during door call 232 249 ringtone for door call 744 second ringer 746 settings 743 short reference 355 door...

Page 1083: ...on 427 1042 VoIP provider 506 e mail 56 language files 56 logo 1009 outgoing mail server 56 1004 transfer fax box 717 transfer voice mailbox 701 e mail transfer system messages 1015 emergency call 133...

Page 1084: ...IP 524 exchange line authorisation 34 group 646 666 subscriber 579 600 exchange line request 411 automatic 36 automatically 36 direct exchange line phone 36 internal phone 36 subscriber 628 exchange l...

Page 1085: ...ry check 693 corresponding numbers 686 fax ID 714 fax transfer 203 fax transmission 715 group 676 memory 693 rejecting anonymous fax calls 722 restoring 688 sending fax 205 sending fax to multiple rec...

Page 1086: ...04 07 2018 Index firmware update 66 immediate 949 management 947 manual 947 online search 951 regular 949 update server address 948 flash 1043 flash time 426 Follow me authorisation 590 614 group 674...

Page 1087: ...4 gateway 963 965 1044 short reference 313 glossary 1035 group 83 creating deleting 637 logging in out 664 member 663 665 phone number 637 profiles 641 properties 659 short reference 310 group call fo...

Page 1088: ...ternal analogue ports 408 modules 405 hardware status reset 599 header file 574 help 400 icons 400 navigation 402 opening 400 printing 403 searching 402 holiday 838 hook flash timing 616 short referen...

Page 1089: ...essaging 184 InterCom announcement hands free 94 250 short reference 316 InterCom permission 630 internal call 240 internal dial tone 627 internal numbers 96 internal phone 36 Internet telephony confi...

Page 1090: ...P protocol VoIP provider 502 IP telephony internal 210 IP whitelist 994 ISDN 1047 ISDN connection 98 additional numbers 488 connection type 407 DDI numbers 485 extensions block DDI numbers 461 PBX bas...

Page 1091: ...COMpact 5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 1091 Index J jitter buffer 1047 VoIP provider 506 VoIP subscriber 617 Jitterbuffer VoIP Teilnehmer 617...

Page 1092: ...1092 COMpact 5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 Index K keypad authorisation 589 613 Kurzwahl Makros 824...

Page 1093: ...LAN TAPI Settings 840 language 962 language file 56 695 language file name 1009 1011 LAN TAPI 120 function check 123 TAPI driver TSP 122 LCR 127 analogue connection 422 area code 795 import 792 networ...

Page 1094: ...Advanced Information V04 07 2018 Index least cost routing LCR 127 LED 1048 Local Area Network 1047 logging of connection data 1020 Loop current detection End of the call 432 loudspeaker announcement 1...

Page 1095: ...698 message recipient e mail address 703 720 messages 929 messages remote access 199 monitoring status int VoIP subscriber 390 VoIP accounts status 388 MSN 1049 ISDN connection 439 multi path call for...

Page 1096: ...1096 COMpact 5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 Index MWI 130 MWV 1041...

Page 1097: ...e 498 NAT traversal 496 504 network 1049 data stream 397 network interface 494 NTP 1050 number presentation incoming 161 group 649 669 subscriber 585 606 number presentation internal group calls 161 6...

Page 1098: ...ing callback on busy 257 exchange line reservation 258 external call 241 external call with calling line identity restriction 241 external callback on busy 255 external callback on no response 260 int...

Page 1099: ...g from PC 956 after ISDN call 956 manual configuration 955 NTP server service 958 short reference 293 via network 957 PD 1050 permanent configuration 117 561 permanent IP address 964 phone book addres...

Page 1100: ...ferred exchange line 218 group 647 667 subscribers 582 603 preliminary pick up query 142 group 657 679 subscriber 592 623 preventing emergency calls 580 601 printer driver COMpact COMmander Fax 203 20...

Page 1101: ...ning 148 client certificate 571 COMfortel IP Editor 575 File editor 576 header file 574 language 571 provisioning files 151 152 provisioning server 570 standard xml file 574 template 574 within local...

Page 1102: ...52 QR Code 1053 Quality of Service 1052 quality of service DiffServ 978 query call 262 connecting both communication partners 266 ending 264 ending one call 265 initiating 262 short reference 335 thir...

Page 1103: ...gistrar 1053 relay 154 authorisation 588 612 operating mode 155 short reference 330 relays actuators management 762 released numbers 34 remote access 697 voice mailbox 199 remote configuration 58 980...

Page 1104: ...ing 980 reset 952 restart 952 by pressing a button 1029 restoration point 111 restore firmware 951 restricted numbers 34 restrictions 176 rework time 673 ringing sequence 100 delay time 664 group 642...

Page 1105: ...S S0 basic access 1055 S0 port 1055 secretary function 53 security VoIP provider 502 senior call 49 server 1056 service data 173 1023 settings SIPS SRTP 985 VoIP 975 SFTP server 973 short code macros...

Page 1106: ...056 SIP port internal VoIP registrar 976 977 SIP port VoIP provider 499 SIP session timer 499 SIP trunking 1056 SIP DDI 1056 VoIP provider 500 SIP prack 500 SIPS SRTP settings 985 SMTP 1057 SMTP serve...

Page 1107: ...nistrator access 610 subnet mask 1058 IPv4 963 965 short reference 313 subscriber creating deleting 564 phone number 564 profiles 578 properties 594 subscribers 181 subscribers all 633 sub system oper...

Page 1108: ...59 TAPI driver TSP 122 targeted exchange line access 245 short reference 308 targeted VoIP access 247 exchange line access number 524 short reference 309 TCP 1059 Teilnehmer eigene Passw rter 635 temp...

Page 1109: ...dex transfer callback 193 transferring 270 authorisation 590 614 hook flash timing 616 in waiting loop 273 short reference 335 to third communication partner 274 with announcement 270 without announce...

Page 1110: ...ct 5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 Index U UDP 1060 unassigned phones 632 UP0 1061 update server address 948 UPnP 962 1061 URL 1061 USB Host 1034 user authorisations fa...

Page 1111: ...ments language 697 automatic clean up 692 automatic memory check 693 automatic replay new messsages 697 call acceptance call specific 711 call acceptance standard 709 call take over 699 deleting annou...

Page 1112: ...ness 708 722 recording capacity 700 716 settings 691 user authorisations 704 721 Voicemailbox Kurzreferenz 356 VoIP 209 configuring externally 209 configuring internally 210 external call sequence 78...

Page 1113: ...act 5200 5200R 5500R Firmware V7 2 Advanced Information V04 07 2018 1113 Index VoIP Internet Gateway 991 VoIP provider 1062 management 490 settings 492 VoIP GSM routing 215 800 VoIP Anbieter 1062 VPN...

Page 1114: ...rmware V7 2 Advanced Information V04 07 2018 Index W waiting field 219 856 waiting loop 273 wake up function 224 867 announcements 865 recording an announcement 368 short reference 368 wake up times 3...

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