Huddle Room Solution
User's Manual
74
Document #: LTRT-12922
8.3
Placing Calls On Hold
You can place a call on hold in order to answer an incoming call (see Section
on page
) or
to make another call. The party put on hold will hear music played (Music on Hold (MOH)).
To place a call on hold:
Accept an incoming call and then press the HOLD hard key.
To retrieve a call on hold:
Press the HOLD hard key again -OR- touch the
Resume
softkey.
Note:
When using the handset in a call, if the handset is on-hooked after putting the call on
hold, the call is
not
disconnected and the
audio is switched to the speaker
. For the call to be
disconnected
, as it was in earlier versions, refer to your network administrator.
8.4
Handling Multiple Incoming Calls
The AC-HRS device is capable of handling up to eight concurrent calls per line. Multiple calls can
be put on hold and you can switch between them. This feature is important for front desk
personnel.
To manage multiple incoming calls:
If a call comes in from Steve and then after it, a call comes in from Donald, when you answer
Donald, Steve is put on hold.
If a third call comes in, this one from Hilary, and you answer it, Donald is also put on hold, so
now both Steve (caller 1) and Donald (caller 2) are on hold.
To toggle between callers:
Press the upper or lower rim of the control button to navigate from one caller to another or
