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Telephone
Troubleshooting
Applies to vehicles: with telephone
Subject
Connecting
the mobile phone to
the MMI fails.
The mobile phone does not sup
port the
remote SIM Access Pro
file
(e.g. iPhone).
Using the MMI with
two SIM
Advice
Check that Bluetooth discoverability is switched on in the MMI
and on your mobile phone. On some mobile phones, discoverabili
ty is deactivated automatically after a short time.
Or:
Restart your mobile phone.
Please refer to your mobile phone's operating manual for further
information.
You can insert the SIM card in the SIM card reader¢
page
126
and
use the functions of the car telephone kit independently of your
mobile phone.
Or:
Use an additional SIM card in the SIM card reader.
When the SIM card is inserted, you can also use the contacts from
your mobile phone by connecting the mobile phone to the system
via the
Directory
profile¢
page
188.
The MMI only ever accesses
one
SIM card at a time. A SIM card in-
cards
(in the SIM card reader
and
serted in the SIM card reader has priority over one in a mobile
in a mobile phone).
phone.
After the mobile phone was con
nected
not all/none of the con
tacts
were loaded into the MMI.
Some
telephone functions
are
greyed out/not available.
Some
telephone functions
are
greyed out/not available, even
though the mobile phone sup
ports them.
136
However, you can still access the contacts on another mobile
phone via Bluetooth if a SIM card is inserted¢
page
188.
Avoid using special characters in names.
Avoid using contact groups.
The telephone functions will depend on the mobile network serv
ice provider and the mobile phone used. For further information,
please contact your mobile network service provider, see the oper
ating instructions for your mobile phone, or consult the Audi mo
bile device database at www.audi.com/bluetooth.
On corporate phones, some Bluetooth settings may not be com
patible with the system or the Bluetooth function of your mobile
phone may have been deactivated. For more information, contact
your system administrator.