Atronic e-motion, Operating Manual

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37
April 2007
e-motion™ Operating Manual - B-Level STD
T
ROUBLESHOOTING
Note :
The hopper jam procedure can
be adjusted in "Service Menu
/ Settings / Hardware / Hopper
/ Exception Procedures".
CLEARING HOPPER JAM
Adjust the hopper jam procedure in "Service Menu /
Settings / Hardware / Hopper / Jam Procedure" to:
• If a hopper jam occurs, left amount is handpay.
• If a hopper jam occurs, the hopper jam has to be
cleared. After the hopper drawer door is opened
and closed, the payout continues.
To clear a hopper jam, follow these steps.
(Procedure description instancing SUZO hopper)
1. Open the hopper drawer.
2. Remove any coins that may have collected around
the hopper roller lever.
3. Check if coins have jammed under the hopper knife.
4. If necessary, correct the alignment of the hopper
knife. The front surface of the hopper knife should
be flush to the pin wheel and lay gently on the
shelf wheel.
5. If necessary, correct the coin wiper allignment.
The coin wiper should guide but not hold the coin.
There should be a small distance (<1 mm) bet-
ween coin and coin wiper or it should only lightly
brush the surface of the coin.
6. When the coin jam is cleared, close the hopper
drawer.
7. ( only if hopper jam procedure has been set to "pay-
out continues after jam is cleared").
Make sure that the hopper has paid out the cor-
rect number of coins.
8. Perform a hopper test.
Open "Service Menu / Diagnostics / Hopper" and
select PAY OUT X COINS for testing. Check the
number of coins paid out and the hopper timings.
If any timing value is below 12 msec, a hopper
switch adjustment is mandatory (see manuals
Peripherals / Hopper for details).