Aticio 816, Operating Instructions Manual, Page: 472 / 580

Troubleshooting When Using the DDST Unit
68
6
When You Cannot Print
Use the following procedures if printing does not start even after performing
[ Print ] .
If the printing does not start, contact your service representative.
Problem Cause Solution
Printing does not start. The power is off. Check the cable is securely
plugged into the power outlet
and the machine. Turn on the
main power switch.
Printing does not start. The machine is set to “Offline”. Press the
{
Online
}
key.
Printing does not start. The cause is displayed on the dis-
play panel. Check the error message or warn-
ing status on the display panel
and take the required action. See
p.65 “When a Message Is Dis-
played”.
Printing does not start. The interface cable is not connect-
ed correctly. Connect the interface cable se-
curely. If it has a fastener, fasten
that securely as well. See “Con-
necting to the Interfaces”, Gener-
al Settings Guide.
Printing does not start. The appropriate interface cable is
not used. The type of interface cable you
should use depends on the com-
puter. Be sure to use the correct
one. If the cable is damaged or
worn, replace it. See “Connecting
to the Interfaces”, General Set-
tings Guide.
Printing does not start. The interface cable was connected
after the machine was turned on. Connect the interface cable before
turning on the machine.
The Data In indicator
does not blink or light
up. If the Data In indicator is unlit or
not flashing even after perform-
ing
[ Print ] , the machine has not re-
ceived the data.
• When the machine is connect-
ed to a computer via a cable,
check the computer print port
settings are correct. For how
to check the print port, see
“Confirming the Connection
Method”, Printer Reference.
• When it is networked with a com-
puter, contact the administrator.