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Chapter 11. Maintenance

143

Firmware Upgrade Recovery

Should the switch’s main firmware upgrade procedure fail, and the switch
becomes unusable, the following firmware upgrade recovery procedure will
resolve the problem:

1. Power off the switch.

2. Press and hold the Reset Switch in (see

3. While holding the Reset Switch in, power the switch back on.

This causes the switch to use the original factory installed main firmware
version. Once the switch is operational, you can try upgrading the main
firmware again.

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Summary of Contents for CS1708i

Page 1: ...KVM over IP CS1708i CS1716i Full HD Version User Manual www aten com ...

Page 2: ...ely to cause harmful interference in which case the user will be required to correct the interference at his own expense The device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation FCC Caution A...

Page 3: ...CS1708i CS1716i User Manual iii SJ T 11364 2006 The following contains information that relates to China ...

Page 4: ...hase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this device It is the responsibility of the user to correc...

Page 5: ...em contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CS1708i CS1716i since this manual was published Please visit our website to download the most up to date version of the manual Copyright 2018 ATEN International Co Ltd Manual...

Page 6: ...oduct Information xv Chapter 1 Introduction Overview 1 Features 3 Requirements 5 General 5 Console 5 Computers 5 Cables 6 Operating Systems 6 Browsers 7 Components 8 Front Panel 8 CS1708i 8 CS1716i 8 Rear Panel 10 CS1708i 10 CS1716i 10 Chapter 2 Hardware Setup Overview 13 Before You Begin 13 Stacking and Rack Mounting 14 Stacking 14 Rack Mounting Front 15 Rack Mounting Rear 17 Single Station Insta...

Page 7: ...eration Overview 27 Manufacturing Number 28 OSD Main Screen 28 OSD Navigation 29 OSD Main Screen Headings 29 OSD Functions 30 F1 GOTO 30 F2 LIST 31 F3 SET 32 F4 ADM 34 F5 SKP 36 F6 BRC 37 F7 SCAN 38 F8 LOUT 39 Hotkey Operation 40 Overview 40 Invoking Hotkey Mode 41 Hotkey Port Control 42 Hotkey Configuration Operations 45 Hotkey Beeper Control 45 Toggling the Hotkey Invocation Keys 45 Setting the ...

Page 8: ...ol Panel 61 WinClient Control Panel Functions 63 Macros 66 Video Settings 73 The Message Board 76 Message Display Panel 77 Compose Panel 77 User List Panel 77 Zoom 78 The On Screen Keyboard 79 Changing Languages 79 Expanded Keyboard 80 Mouse Pointer Type 81 Mouse DynaSync Mode 82 Automatic Mouse Synchronization DynaSync 82 Manual Mouse Synchronization 83 Control Panel Configuration 84 The Java Con...

Page 9: ...ent Overview 107 Browser GUI 107 AP GUI 107 Users 108 Adding Users 108 Modifying User Accounts 112 Deleting User Accounts 112 Device Assignment 113 Assigning Device Permissions From the User s Notebook 113 Chapter 9 Device Management KVM Devices 115 Device Information 115 Operating Mode 117 Network 118 Service Ports 119 Network Transfer Rate 121 ANMS 122 CC Management 125 Security 126 Login Failur...

Page 10: ...m Operation 147 Clear Port Names 147 Reset Default Values 147 Apply 147 Chapter 12 Download Overview 149 Chapter 13 Port Operation Overview 151 Connecting to a Port 152 The Port Toolbar 153 The Toolbar Icons 154 Toolbar Hotkey Port Switching 155 Auto Scanning 155 Skip Mode 156 Recalling the Port Access Page 157 GUI Hotkey Summary Table 157 Panel Array Mode 158 Panel Array Toolbar 159 Multiuser Ope...

Page 11: ...ient 174 The Java Client 174 Sun Systems 175 The Log Server 176 Panel Array Mode 176 Keyboard Emulation 177 Mac Keyboard 177 Sun Keyboard 178 IP Address Determination 179 The Local Console 179 IP Installer 179 Browser 180 AP Windows Client 181 IPv6 182 Link Local IPv6 Address 182 IPv6 Stateless Autoconfiguration 183 Additional Mouse Synchronization Procedures 184 Trusted Certificates 186 Overview ...

Page 12: ...CS1708i CS1716i User Manual xii CS1708i 191 CS1716i 191 Supported KVM Switches 192 Restoring Factory Default Settings 193 OSD Factory Default Settings 194 About SPHD Connectors 194 Limited Warranty 194 ...

Page 13: ...rom a locally connected KVM console Chapter 5 Logging In explains how to log into the CS1708i CS1716i with your browser and explains the functions of the icons and buttons on the CS1708i CS1716i web page Chapter 6 The User Interface describes the layout and explains the components of the CS1708i CS1716i s user interface Chapter 7 Port Access describes the Port Access page and how to use it to conf...

Page 14: ...cation that is remote from the switch Local Console The keyboard mouse and monitor connected directly to the switch Servers The servers attached to the switch via KVM Adapter Cables User s Point of View Local client users We refer to a user as a Local client user when we think of him as sitting at his computer performing operations on the servers connected to the switch that are remote from him Re...

Page 15: ... in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes nex...

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Page 17: ...r browser Once they successfully log in operators can take control using either the Windows Client or Java Client utility Inclusion of a Java based client allows the switches work with Java 2 enabled operating systems The client software allows operators to exchange keyboard video and mouse signals with the computers attached to the CS1708i CS1716i just as if they were present locally and working ...

Page 18: ...s or to be concerned with incompatibility problems A custom ASIC patent pending provides an auto sensing function that recognizes the position of each station on the chain eliminating the need to manually set the position with DIP switches A seven segment front panel LED displays each station s position for easy identification By allowing a single console to manage all the attached computers a CS1...

Page 19: ...rd protection and advanced encryption technologies Flexible encryption design allows users to choose independent KB Mouse and video Two level password security up to 64 user accounts with separate profiles for each Up to 32 concurrent logins External Remote authentication support RADIUS LDAP LDAPS MS Active Directory Supports CC2000 Centralized Management Software Multilanguage web UI support feat...

Page 20: ...ears in a separate panel users can easily select the number of panels to view Message board allows logged in users to communicate with each other and allows a user to take exclusive control of the KVM functions Adjustable video quality for flexible adaptation to diverse network environments Auto Scan feature for monitoring user selected computers Broadcast mode operations simultaneously performed ...

Page 21: ...og Server you must have the Microsoft Jet OLEDB 4 0 or higher driver installed Console The following hardware components are required for the KVM console A monitor capable of displaying the highest resolution provided by any computer in the installation A keyboard and mouse USB or PS 2 Computers The following hardware components are required for each computer A video graphics card with an HDB 15 p...

Page 22: ...rt Number KVM switch to KVM switch daisy chaining 0 6 m 1 8 m 2L 1700 2L 1701 KVM switch to computer PS 2 1 2 m 1 8 m 3 0 m 6 0 m 1 8 m 2L 5201P 2L 5202P 2L 5203P 2L 5206P 2L 5702P USB 1 2 m 1 8 m 3 0 m 5 0 m 2L 5201U 2L 5202U 2L 5203U 2L 5205U OS Version Windows 2000 and higher Linux RedHat 7 1 and higher Fedora Core 5 and higher SuSE 9 0 and higher Mandriva Mandrake 9 0 and higher UNIX AIX 4 3 a...

Page 23: ...rted browsers for users that log into the KVM On the NETTM switch include the following Browser Version IE 9 and higher Macos 5 1 10 and higher Chrome 40 and higher Firefox 38 and higher Safari 5 1 7 and higher Opera 2015 and higher ...

Page 24: ...CS1708i CS1716i User Manual 8 Components Front Panel CS1708i CS1716i 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 ...

Page 25: ...cessed and must be pushed with a small object such as the end of a paper clip or a ballpoint pen 4 USB Port USB peripherals flash drive CD ROM etc plug into this port Peripherals can be shared among the connected computers 5 Firmware Upgrade Recovery Switch During normal operation and while performing a firmware upgrade this switch should be in the NORMAL position If a firmware upgrade operation d...

Page 26: ...CS1708i CS1716i User Manual 10 Rear Panel CS1708i CS1716i 1 2 3 4 5 6 7 1 2 3 4 5 6 7 ...

Page 27: ... 3 Grounding Terminal The grounding wire used to ground the CS1708i CS1716i attaches here 4 Cable Tie Slot If you want to use a cable tie to gather the cables together you can run it through this slot to attach it to the unit 5 Power Jack The power adapter cable plugs in here 6 LAN Port The cable that connects the CS1708i CS1716i to the Internet LAN or WAN plugs in here The LED on the left side of...

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Page 29: ... A separate custom KVM cable is required for each computer connection The custom KVM cables are listed under Cables on page 6 Consult your dealer to find out which custom KVM cables best fit your needs Before You Begin 1 Important safety information regarding the placement of this device is provided on page 169 Please review it before proceeding 2 Make sure that power to all devices that you will ...

Page 30: ...ge nuts If you need additional screws or cage nuts contact your rack dealer Stacking The CS1708i CS1716i can be placed on any level surface that can safely support its weight and the weight of the attached cables Make sure that the surface is clean and free of any materials that can block the exhaust vents or otherwise interfere with normal operation of the switch To place the CS1708i CS1716i or t...

Page 31: ...om the left and right sides of the switch 2 screws total near the front of the switch 2 Use the M3 x 8 Phillips hex head screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides near the front of the unit Continues on next page ...

Page 32: ...er Manual 16 Continued from previous page 3 Place the KVM switch in the rack Position it so that the holes in the mounting brackets line up with the holes in the rack Secure the mounting brackets to the front of the rack ...

Page 33: ...from the left and right sides of the switch 2 screws total near the rear of the unit 2 Use the M3 x 8 Phillips hex head screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides near the rear of the unit Continues on next page ...

Page 34: ...er Manual 18 Continued from previous page 3 Place the KVM switch in the rack Position it so that the holes in the mounting brackets line up with the holes in the rack Secure the mounting brackets to the rear of the rack ...

Page 35: ...ur switch connect a USB or PS 2 keyboard mouse and monitor to the CS1708i CS1716i console port See Console Cable Installation Diagram on the following page 3 Use KVM cable sets as described in the Cables section on page 6 to connect any available KVM port to the keyboard video and mouse ports of the computer you are installing See KVM Cable Installation Diagrams on the following page 4 Plug the po...

Page 36: ...CS1708i CS1716i User Manual 20 Cable Connection Diagrams Console Cable Installation Diagram KVM Cable Installation Diagrams 2 USB PS 2 USB KVM Cable Connection PS 2 KVM Cable Connection ...

Page 37: ...716i to the Chain In port of the first chained unit 3 To add additional switches to the chain use daisy chain cable sets to connect the Chain Out port of the parent switch to the Chain In port of the child switch 4 Connect the chained switches to their computers using appropriate KVM cable sets described in the Cables section page 6 according to the information given for single station installatio...

Page 38: ...CS1708i CS1716i User Manual 22 Daisy Chain Installation Diagram ...

Page 39: ...aces to the port selection procedure A text based OSD On Screen Display when you log in from a local console and a GUI Graphical User Interface when you log in remotely over the Internet Local console OSD operation is discussed in the next chapter GUI operations are discussed in Chapter 5 for Windows and Java logins Keyboard Hotkeys Hotkeys allow you to conveniently provide KVM focus to a particul...

Page 40: ...e reset in the OSD See RESET STATION IDS page 35 for details Hot Plugging KVM Ports After switching KVM ports in order for the OSD menus to correspond to the change you must manually reconfigure the OSD information for the new Port information See F3 SET page 32 and the Port Setting selections under the F4 ADM function page 34 for details Note If the computer s Operating System doesn t support hot...

Page 41: ...on that was 12th in the daisy chain sequence would have a Station Number of 12 and a Port Number of 06 It s Port ID would be 12 06 Powering Off and Restarting If it becomes necessary to power off a CS1708i CS1716i do the following before restarting it 1 Shut down all the computers that are attached to the CS1708i CS1716i Note Unplug the power cords of any computers that have the Keyboard Power On ...

Page 42: ...ral on a one at a time basis Note Peripheral devices are only available to computers directly connected to a CS1708i CS1716i on the same level They are not available to computers connected to daisy chained switches USB peripherals are automatically detected on target computers when you switch ports For example when you switch from to port 1 to port 2 the peripheral automatically disconnects from t...

Page 43: ...k is the default OSD hotkey You can optionally change the Hotkey to the Ctrl key see OSD HOTKEY page 32 The login screen appears Enter a valid Username and password to continue Note 1 The default username is administrator the default password is password The first time you log in you must use these defaults For security purposes we strongly recommend that you change the default password to somethi...

Page 44: ... does not show the F4 and F6 functions since these are reserved for the administrator and can t be accessed by users The OSD always starts in LIST view with the highlight bar at the same position it was in the last time it was closed Only the ports that have been set accessible by the administrator for the current logged in user are visible see Port Access page 87 for details The OSD uses a tree v...

Page 45: ...for on the Main Screen the screen will scroll To bring the KVM focus to a port Double Click it or move the Highlight Bar to it then press Enter After executing any action you automatically go back to the menu one level above OSD Main Screen Headings SN PN This column lists the Port ID numbers Station Number Port Number for all the KVM Ports on the installation The simplest method to access a parti...

Page 46: ... and pressing Enter 3 Press Esc to return to the previous menu level F1 GOTO GOTO allows you to switch directly to a port either by keying in the port s Name or its Port ID To use the name method key in 1 key in the port s Name then press Enter To use the Port ID method key in 2 key in the Port ID then press Enter Note 1 You can key in a partial Name or Port ID In that case the screen will show al...

Page 47: ...ppears before the choice to indicate that it is the currently selected one Choice Meaning ALL Lists all of the ports on the installation that have been set accessible by the administrator for the current logged in user QUICK VIEW Lists only the ports that have been selected as Quick View Ports see SET QUICK VIEW PORTS page 35 POWERED ON Lists only the ports that have their attached computers power...

Page 48: ...ombination PORT ID DISPLAY POSITION Allows each user to customize the position where the Port ID appears on the screen The default is the upper left corner but users can choose to have it appear anywhere on the screen Use the mouse or the arrow keys plus Pg Up Pg Dn Home End and 5 on the numeric keypad with Num Lock off to position the Port ID display then double click or press Enter to lock the p...

Page 49: ...oices only show up on the administrator s screen since only he has Quick View setting rights see SET QUICK VIEW PORTS page 35 for details SCREEN BLANKER If there is no input from the console for the amount of time set with this function the screen is blanked Key in a value from 0 30 minutes then press Enter A setting of 0 disables this function The default is 0 disabled HOTKEY COMMAND MODE Enables...

Page 50: ...SET LOGOUT TIMEOUT If there is no input from the console for the amount of time set with this function the Operator is automatically logged out A login is necessary before the console can be used again This enables other Operators to gain access to the computers when the original Operator is no longer accessing them but has forgotten to log out To set the timeout value key in a number from 0 180 m...

Page 51: ...d here will be Auto Scanned The default has no ports selected for Quick View RESET STATION IDS If you change the position of one of the Stations in the daisy chain the OSD settings will no longer correspond to the new situation This function directs the OSD to rescan the Station positions of the entire installation and updates the OSD so that the OSD Station information corresponds to the new phys...

Page 52: ... indicate so While Skip Mode is in effect the console will not function normally You must exit Skip Mode in order to regain control of the console To exit Skip Mode press Space or Esc KEYBOARD LANGUAGE Sets the keyboard mapping for the computer keyboard attached to the KVM port To select a keyboard language double click it or use the navigation keys to move the highlight bar to it then press Enter...

Page 53: ...ed on multiple computers such as performing a system wide shutdown installing or upgrading software etc While BRC mode is in effect a speaker symbol appears before the Port ID display of the port that currently has the console focus While BRC mode is in effect the mouse will not function normally You must exit BRC mode in order to regain control of the mouse To exit BRC mode invoke the OSD with th...

Page 54: ...ation press Space to stop scanning and exit Auto Scan Mode If the scanning stops on an empty port or one where the computer is attached but is powered Off the monitor screen will be blank and the mouse and keyboard will have no effect Simply wait after the Scan Duration time is up the Scan function will move on to the next port As each computer is accessed an S appears in front of the Port ID disp...

Page 55: ... access to the OSD whereas with Esc all you have to do to reenter the OSD is tap the OSD hotkey Note 1 When you reenter the OSD after logging out the screen stays blank except for the OSD login screen You must input your username and password before you can continue 2 If you reenter the OSD after logging out and immediately use Esc to deactivate the OSD without having selected a port from the OSD ...

Page 56: ...ODE page 33 for details Hotkey port control allows you to provide KVM focus to a particular computer directly from the keyboard The CS1708i CS1716i provides the following Hotkey Port Control features Selecting the Active Port Auto Scanning Skip Mode Switching The following hotkey configuration operations can also be performed Keyboard and Mouse Resets Setting the Beeper Toggling the Hotkey Invocat...

Page 57: ...e released within one half second otherwise Hotkey invocation is automatically cancelled When Hotkey Mode is active The Caps Lock and Scroll Lock LEDs flash in succession to indicate Hotkey Mode is active They stop flashing and revert to normal status when you exit Hotkey Mode A Command Line appears on the monitor screen The command line prompt is the word Hotkey in white text on a blue background...

Page 58: ...as you key them in If you make a mistake use Backspace to erase the wrong number Note 1 Just key in the numbers do not key in the dash 2 If the port you want to switch to is on the current station you can just key in the port number you do not need to key in the station number 3 Press Enter After you press Enter the KVM focus switches to the designated computer and you automatically exit Hotkey Mo...

Page 59: ... auto scanning is paused the command line displays Auto Scan Paused Pausing when you want to keep the focus on a particular computer is more convenient than exiting Auto Scan Mode because when you resume scanning you start from where you left off If on the other hand you exited and restarted scanning would start over from the very first computer on the installation To resume auto scanning press an...

Page 60: ...re in Skip Mode you can keep on skipping by pressing the Arrow keys You don t have to use the hotkey invocation keys again While Skip Mode is in effect ordinary keyboard and mouse functions are suspended only Skip Mode compliant keystrokes can be input You must exit Skip Mode in order to regain normal control of the console 3 To exit Skip Mode press Esc or Spacebar Skips from the current port to t...

Page 61: ...rd and mouse reset For more information see Port Selection Switches page 9 Hotkey Beeper Control The Beeper see ACTIVATE BEEPER page 35 can be hotkey toggled On and Off When the beeper is set to On the CS1708i CS1716i beeps when it switches ports To toggle the Beeper do the following 1 Invoke Hotkey Mode see page 41 2 Press B After you press B the Beeper toggles On or Off The Command Line displays...

Page 62: ...t a port s operating system attribute do the following 1 Invoke Hotkey Mode see page 41 2 Press a Function key according to the information shown in the following table After pressing a function key you automatically exit Hotkey mode Restore Default Values This administrator only hotkey restores the CS1708i CS1716i default values see RESTORE DEFAULT VALUES page 35 To restore the default values do ...

Page 63: ...board mouse reset on the target computer H Toggles the Hotkey invocation keys Port ID Enter Switches access to the computer that corresponds to that Port ID R Enter Administrator only hotkey It returns the switch s settings to their default values T Toggles the OSD Hotkey between Ctrl Ctrl and Scroll Lock Scroll Lock Invokes Skip Mode and skips from the current port to the first accessible port pr...

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Page 65: ...re requires you to submit a valid username and password If you supply invalid login information the authentication routine will return an Invalid Username or Password or Login Failed message If you see this type of message log in again with a correct username and password Note If the number of invalid login attempts exceeds a specified amount a timeout period is invoked You must wait until the tim...

Page 66: ...and the login string along with the IP address when you log in For example 192 168 0 100 cs1708i 2 If you don t know the IP address and login string ask your Administrator The CS1708i CS1716i s default IP address is 192 168 0 60 2 When a Security Alert dialog box appears accept the certificate it can be trusted See Trusted Certificates page 186 for details If a second certificate appears accept it...

Page 67: ... download the Windows AP Client program from the browser page see Chapter 12 Download To connect to the CS1708i CS1716i go to the location on your hard disk that you downloaded the Windows AP Client program to and double click its icon WinClient exe To connect to the CS1708i CS1716i click the WinClient exe program icon on your desktop to bring up the Windows Client Connection screen ...

Page 68: ...remote location You can drop down the IP list box and select an address from the list If the address you want isn t listed you can key in the target IP address in the IP field and its port number in the Port field If you don t know the port number contact your Administrator When the IP address and Port number have been specified click Connect See Connecting Windows Client AP page 53 for details Wh...

Page 69: ... Specify its IP address and port number in the Server IP and Port input boxes 2 Click Connect The Login dialog box appears 3 Key in a valid Username and Password and then click OK 4 Once you have been authenticated the Switch to remote view button becomes active 5 Click it to connect to the switch and bring up its GUI Main Page For a description of the GUI Main Page see page 57 ...

Page 70: ...Java AP Client program from the browser page see Chapter 12 Download To connect to the CS1708i CS1716i go to the location on your hard disk that you downloaded the Java AP Client program to and double click its icon JavaClient jar To connect to the CS1708i CS1716i click the JavaClient jar program icon on your desktop to bring up the Windows Client Connection screen ...

Page 71: ...is used when you want to connect to a CS1708i CS1716i at a remote location You can drop down the IP list box and select an address from the list If the address you want isn t listed you can key in the target IP address in the IP field and its port number in the Port field If you don t know the port number contact your Administrator When the IP address and Port number have been specified click Conn...

Page 72: ...ct to Or Specify its IP address and port number in the Server IP and Port input boxes 2 Click Login The Login dialog box appears 3 Key in a valid Username and Password and then click OK 4 Once you have been authenticated the Remote View button becomes active 5 Click it to connect to the switch and bring up its GUI Main Page For a description of the GUI Main Page see page 57 ...

Page 73: ...es is described in the sections that follow The Web Browser Main Page To ensure multi platform operability access to the CS1708i CS1716i can be accomplished with most standard web browsers Once users log in and are authenticated see page 49 the Web Browser Main Page comes up with the Port Access page displayed Note The screen depicts an Administrator s page Depending on a user s type and permissio...

Page 74: ...ons Clicking a node in the Sidebar brings up a page with the details that are relevant to it 4 Filter The filter section at the bottom of the Sidebar lets you expand or narrow the scope of the ports that appear in the Sidebar tree as follows All Lists all of the ports on the installation Power On Lists only the ports that have their attached devices powered on Search Lists only the ports that rela...

Page 75: ...ce Management The Device Management page is used to configure and control the overall operation of the CS1708i CS1716i This page is available to the Administrator as well as users who have been given Device Management permission The tab doesn t appear for other and users Log The Log page displays the contents of the log file The Log page is discussed on page 139 Maintenance The Maintenance page is...

Page 76: ...m are as follows 1 The AP GUI version doesn t have a menu bar below the tab bar it has a series of tabs like a notebook instead Like the Web Browser interface however the makeup of the tabbed notebook changes depending on the items selected on the main Tab Bar and in the Sidebar 2 There is a hidden Control Panel at the upper or lower center of the screen that becomes visible when you mouse over it...

Page 77: ...u mouse over it The panel consists of three rows an icon row at the top and two text rows below it Note The above image shows the complete Control Panel The icons that appear can be user selected See Control Panel Configuration page 84 for details By default the upper text row shows the video resolution of the remote display As the mouse pointer moves over the icons in the icon bar however the inf...

Page 78: ...n of the toolbar In addition it allows you to select options for the Screen Mode Zoom and Mouse Pointer type These functions are discussed in the sections that follow To move the Control Panel to a different location on the screen place the mouse pointer over the text row area then click and drag ...

Page 79: ...o Options dialog box see Video Settings page 73 Toggles the display between Full Screen Mode and Windowed Mode Click to take a snapshot screen capture of the remote display See Snapshot page 85 for details on configuring the Snapshot parameters Click to bring up the Message Board see The Message Board page 76 Click to send a Ctrl Alt Del signal to the remote system Click to toggle the remote displ...

Page 80: ...t is after the current one without having to recall the Port Access page Under an accessed port click to skip to the last port accessible to the user on the entire installation without having to recall the Port Access page Under an accessed port click to begin Auto Scan Mode The KVM over IP switch automatically switches among the ports that were selected for Auto Scanning with the Filter function ...

Page 81: ...the lock hasp is closed When the lock state is Off the LED is dull green and the lock hasp is open Click on the icon to toggle the status Note These icons and your local keyboard icons are in sync Clicking an icon causes the corresponding LED on your keyboard to change accordingly Likewise pressing a Lock key on your keyboard causes the icon s color to change accordingly ...

Page 82: ...e an action are shown to the right of its name Use the checkbox to the left of an action s name to enable or disable its hotkey To change the hotkey for an action do the following 1 Highlight the Action then click Set Hotkey 2 Press your selected Function keys one at a time The key names appear in the Hotkeys field as you press them You can use the same function keys for more than one action as lo...

Page 83: ...e The Java Control Panel does not have this feature Adjust Mouse This synchronizes the local and remote mouse movements The default keys are F6 F7 F8 Video Autosync This combination performs an auto sync operation It is equivalent to clicking the Video Autosync icon on the Control Panel The default keys are F8 F7 F6 Show Hide Local Cursor Toggles the display of your local mouse pointer off and on ...

Page 84: ...ser Macros are created to perform specific actions on the remote server To create the macro do the following 1 Select User Macros then click Add 2 In the dialog box that comes up replace the New Macro text with a name of your choice for the macro ...

Page 85: ...ne takes Clicking Cancel cancels all keystrokes When you have finished click Stop This is the equivalent of clicking Done in Step 5 Note 1 Case is not considered typing A or a has the same effect 2 When recording the macro the focus must be on the remote screen It cannot be in the macro dialog box 3 Only the default keyboard characters may be used Alternate characters cannot be used For example if...

Page 86: ...the Macros dialog box with your macro key presses displayed in the Macro column 6 If you want to change any of the keystrokes select the macro and click Edit This brings up a dialog box similar to the one for Show You can change the content of your keystrokes change their order etc 7 Repeat the procedure for any other macros you wish to create ...

Page 87: ... With Time Control the macro waits for the amount of time between key presses that you took when you created it Click on the arrow next to Play to make your choice If you click Play without opening the list the macro runs with the default choice NoWait or TimeCtrl which is shown in the Playback column You can change the default choice by clicking on the current choice NoWait in the screenshot abov...

Page 88: ...ou filter the list of macros that appear in the large upper panel for you to play or edit Click a radio button to choose whether you want to search by name or by key key in a string for the search then click Search All instances that match your search string appear in the upper panel ...

Page 89: ...Usage Screen Position Adjust the horizontal and vertical position of the remote server window by Clicking the Arrow buttons Auto Sync Click Auto Sync to have the vertical and horizontal offset values of the remote screen detected and automatically synchronized with the local screen Note 1 If the local and remote mouse pointers are out of sync in most cases performing this function will bring them ...

Page 90: ...creen Select Enable Refresh and enter a number from 1 through 99 The CS1708i CS1716i will redraw the screen at the interval you specify This feature is disabled by default Click to put a check mark in the box next to Enable Refresh to enable this feature Note 1 The switch starts counting the time interval when mouse movement stops 2 Enabling this feature increases the volume of video data transmit...

Page 91: ... brings up the following dialog box Click and drag the diagonal line at as many points as you wish to achieve the display output you desire Click Save As to save up to four user defined configurations derived from this method Saved configurations can be recalled from the list box at a future time Click Reset to abandon any changes and return the gamma line to its original diagonal position Click O...

Page 92: ... the User List panel when the user has disabled Chat Occupy Release Keyboard Video Mouse When you Occupy the KVM other users cannot see the video and cannot input keyboard or mouse data The button is shadowed when the KVM is occupied The icon displays next to the user s name in the User List panel when the user has occupied the KVM Occupy Release Keyboard Mouse When you Occupy the KM other users c...

Page 93: ... List Panel The names of all the logged in users are listed in this panel Your name appears in blue other users names appear in black By default messages are posted to all users To post a message to one individual user select the user s name before sending your message If a user s name is selected and you want to post a message to all users select All Users before sending your message If a user ha...

Page 94: ...ow at 75 50 Sizes and displays the remote view window at 50 25 Sizes and displays the remote view window at 25 1 1 Sizes and displays the remote view window at 100 The difference between this setting and the 100 setting is that when the remote view window is resized its contents don t resize they remain at the size they were To see any objects that are outside of the viewing area move the mouse to...

Page 95: ...the remote and local systems aren t the same you don t have to change the configuration settings for either system Just bring up the on screen keyboard select the language used by the server you are accessing and use the on screen keyboard to communicate with it Note You must use your mouse to click on the keys You cannot use your actual keyboard Changing Languages To change languages do the follo...

Page 96: ...CS1708i CS1716i User Manual 80 Expanded Keyboard To display hide the expanded keyboard keys click the arrow to the right of the language list arrow ...

Page 97: ...cessing a port only Dual and Crosshairs are available for the Windows Viewers Once the port is accessed all four pointers are available 2 The Dot pointer is not available with the Java Applet Viewer or the Java Client AP 3 Selecting the Dot pointer has the same effect as the Toggle mouse display hotkey function see Toggle Mouse Display page 67 for details 4 The icon on the Control Panel changes to...

Page 98: ...ables with USB interface KA7170 or KA9170 All other configurations must use manual mouse synchronization described in the next section The icon on the Control Panel indicates the synchronization mode status as follows When Mouse DynaSync is available clicking the icon toggles its status between enabled and disabled If you choose to disable Mouse DynaSync mode you must use the manual synching proce...

Page 99: ...there are a number of methods to bring them back into sync 1 Perform a video and mouse auto sync by clicking the Video Settings icon on the Control Panel see page 73 2 Perform an Auto Sync with the Video Adjustment function see Video Settings page 73 for details 3 Invoke the Adjust Mouse function with the Adjust Mouse hotkeys see Adjust Mouse page 67 for details 4 Move the pointer into all 4 corne...

Page 100: ... is described in the table below Item Description Customize Control Panel Allows you to select which icons display in the Control Panel Check the ones you want to see uncheck the ones you don t want Control Panel Style Enabling Transparent makes the Control Panel semi transparent so that you can see through it to the display underneath Enabling Icon causes the Control Panel to display as an icon u...

Page 101: ...creen If you select Mouse Movement the screen will scroll when you move the mouse pointer to your screen border If you select Scroll Bars scroll bars appear around the screen borders that you can use to scroll to the off screen areas Bus Info If bus Info is enabled the number of the bus you are on as well as the total number of users on the bus displays on the bottom row center of the Control Pane...

Page 102: ...available In the Message Board there is no Show Hide button to show or hide the user list This function is achieved by clicking the arrows at the top of the bar that separates the User List panel from the Main panel The Control Panel Lock LED icons are not in sync with your keyboard When you first connect the LED display may not be accurate To be sure click on the LED icons to set them In Control ...

Page 103: ...87 Chapter 7 Port Access Overview When you log in to the switch the Port Access page comes up with the CS1708i CS1716i s KVM Connections page displayed Browser GUI AP GUI ...

Page 104: ...devices and ports that a user is permitted to access are listed in the Sidebar at the left of the page After selecting a device or port in the Sidebar clicking entries on the menu bar Browser GUI or tab bar AP GUI opens information and configuration pages related to the item selected in the Sidebar ...

Page 105: ...ent devices Click the in front of a device to expand the tree and see the ports outlets nested underneath it Click the to collapse the tree and hide the nested ports outlets A port s ID number is displayed in brackets next to its icon Switches and ports that are on line have their monitor screen icons in Green the monitor screens are Gray for devices and ports that are offline To access and operat...

Page 106: ...and AP GUI Sidebar It represents another way of monitoring port activity Under this function your screen is divided into a grid of panels with each panel showing the video display of a particular port Only ports that are visible in the Sidebar see Filter below and that are online are displayed all other ports are blank See Panel Array Mode page 158 for details Note This item doesn t appear at the ...

Page 107: ...tes display in the tree Powered On If you enable Powered On by putting a check in the checkbox only the ports that have their attached devices powered on display in the tree Search If you key in a search string and click Search only port names that match the search string display in the tree Wildcards for single characters for multiple characters and the keyword or are supported so that more than ...

Page 108: ...ice that the user is authorized to access or view The following attributes are listed for each device Port Number the port s number on the switch Port Name if a name has been assigned to a port it displays here Device Name if a name has been assigned to the switch it displays here Status the current status of the port online or offline Connect You can access any port from the main panel by selecti...

Page 109: ...Port Configuration page 102 for full details about the properties and how to configure then Click the Connect button to view the port display via the CS1708i CS1716i s built in Win Viewer when using Windows Internet Explorer or Java Viewer when using other web browsers Associated Link The Associated Links panel displays ports that have been associated with the currently selected port Associations ...

Page 110: ...o the favorites do the following 1 Right click in the main panel click Add Favorite or Click Add at the bottom left of the main panel An Untitled Favorite entry appears at the bottom right corner 2 This will be a container to hold your port entries Click inside the text entry box to erase Untitled Favorite and key in an appropriate name then click on any empty space in the main panel 3 To add a po...

Page 111: ... Favorite categories you wish to create Note Favorites can be selected for filtering in the Sidebar See Filter page 90 for details Modifying a Favorite To modify a Favorite or one of the items contained in it right click on it then select a choice from the popup menu that appears To edit a Favorite s name Click on it once wait a second then click again You can edit the name after the display chang...

Page 112: ...lays in OSD Hotkey Selects which Hotkey controls the OSD function Scroll Lock Scroll Lock is the default To select a different combination click the arrow at the right of the box to drop down the list of choices ID Display Selects how the Port ID is displayed the Port Number alone PORT NUMBER the Port Name alone PORT NAME or the Port Number plus the Port Name PORT NUMBER PORT NAME The default is P...

Page 113: ... when a port is accessed see The Port Toolbar page 153 for details Since the Toolbar functions are also available from the GUI Control Panel see The Control Panel page 61 you may prefer to disable it here Viewer You can choose which viewer is used when accessing a server Auto Detect will select the appropriate viewer based on the web browser used WinClient for Windows Internet Explorer Java Client...

Page 114: ...rdinary users 3 The sort order of the information displayed can be changed by clicking the column headings The meanings of the headings at the top of the page are fairly straightforward The IP heading refers to the IP address that the user has logged in from the Login Time and Client tell you when and how the user logged in and the Category heading lists the type of user who has logged in Admin Ad...

Page 115: ... 114 Click the icon to toggle permission between Full Access View Only and No Access Config indicates the users who have Configuration privileges A check mark indicates that the user has permission to make changes to the switch configuration settings see Chapter 9 Device Management an X means that the user is denied permission to make configuration changes Click the icon to toggle permission for A...

Page 116: ...CS1708i CS1716i User Manual 100 3 Select the port you want to receive the permissions 4 Click Paste 5 When you have finished making your configuration changes click Save ...

Page 117: ... The AP GUI Access page is similar to the Browser GUI version see above For information on using this page see Access page 99 Saving Changes Click the Save button at the lower right corner of the page to save any changes made on the Access page ...

Page 118: ... that has been selected in the Sidebar The Status panel provides information as to whether or not the port is online or offline The Properties panel allows you to make configuration settings for the selected port An explanation of the Port Properties configuration fields is given on the next page please refer to the table on page 103 for further details ...

Page 119: ... to the port has exclusive control over the port No other users can view the port The Timeout function does not apply to ports which have this setting Occupy The first user to switch to the port has control over the port However additional users may view the port s video display If the user who controls the port is inactive for longer than the time set in the Timeout box port control is transferre...

Page 120: ... ports on the same switch to the selected port To associate a port with the currently selected one click Add In the dialog box that appears key in the port s number then click OK The port s number and name appear in the main panel To remove an unwanted associated port select it in the main panel then click Remove ...

Page 121: ...Port Configuration page 102 If there is no activity from the user occupying the port for the amount of time set here the user is timed out and keyboard and mouse control on the port is released after which the first user to send keyboard or mouse input will occupy the port However the user originally connected to the port will still see the port s video output Input a value from 0 to 255 seconds T...

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Page 123: ...n comes up with the Users page displayed Browser GUI AP GUI Users appear in the panel at the left of the page The large panel at the right provides more detailed information at a glance for each The buttons below the main panel are used to manage users as shown in the sections that follow ...

Page 124: ...in panel The User notebook opens with the User tab selected User Type Role Super Administrator Access and manage ports and devices Manage Users Configure the overall installation Configure personal working environment Administrator Access and manage authorized ports and devices Manage Users Configure personal working environment User Access authorized ports and devices Manage authorized ports and ...

Page 125: ...escription Username Enter a username with a minimum of 6 and maximum of 16 characters Password Enter a password with a minimum of 6 and maximum of 16 characters Confirm Password To be sure there is no mistake in the password you are asked to enter it again The two entries must match Description Additional information about the user that you may wish to include ...

Page 126: ...details Enabling Device Management allows a user to configure and control the settings for overall CS1708i CS1716i operations see Device Management page 115 Enabling Maintenance allows a user to perform all the Maintenance operations available under the Maintenance tab see Maintenance page 141 Enabling Windows Client allows a user to download the Windows Client AP software and access the CS1708i C...

Page 127: ...tually deleting it so that it can be easily reinstated in the future If you don t want to limit the time scope of the account select Account never expires if you do want to limit the amount of time that the account remains in effect select Account expires on and key in the expiration date To require a user to change his password at the next logon select User must change password at next logon This...

Page 128: ...anel select the user s name 2 Click Modify 3 In the User page that comes up make your changes then click Save Note The User page is discussed on page 108 the Devices page is discussed on page 113 Deleting User Accounts To delete a user account do the following 1 In the main panel select the user s name 2 Click Delete 3 Click OK To delete a group do the following ...

Page 129: ...rts and the devices connected to them are assigned on a port by port basis from the User list on the Sidebar of the User Management page Assigning Device Permissions From the User s Notebook To assign a device permissions to a user from the User s notebook do the following 1 In the Sidebar User list click the user s name or In the main panel select the user s name 2 Click Modify 3 In the User note...

Page 130: ...to cycle in unison Name Each port accessible to the user is listed under the Names column Access The Access column is where device access rights are set Click the icon in the row that corresponds to the port you want to configure to cycle through the choices The meanings of the icons are described in the table below Full Access The user can view the remote screen and can perform operations on the ...

Page 131: ...evice Management KVM Devices Device Information The Device Management page opens with the top level CS1708i CS1716i selected in the Sidebar and the Device Configuration item selected on the menu bar Browser GUI AP GUI ...

Page 132: ...he Device Management page displays the name of the selected device its firmware version and information about its network configuration Note The AP GUI version presents the same information as the Browser version Scroll through the list to see the additional entries ...

Page 133: ...w bandwidth situations If Enable Client AP Device List is enabled the switch appears in the Server List when using the WinClient or Java Client AP see Windows Client AP Login page 51 and Java Client AP Login page 54 If this option is not enabled the switch can still be connected to but its name will not appear in the Server List The Console Keyboard Language setting lets you specify which keyboard...

Page 134: ...CS1708i CS1716i User Manual 118 Network The Network page is used to specify the network environment Each of the elements on this page is described in the sections that follow ...

Page 135: ...wall will allow If a port other than the default is used users must specify the port number as part of the IP address when they log in If an invalid port number or no port number is specified the CS1708i CS1716i will not be found An explanation of the fields is given in the table below Note 1 Valid entries for all of the Service Ports are from 1 65535 2 Service ports cannot have the same value You...

Page 136: ...radio button and fill in the fields with values appropriate for your network Note If the switch is on a network that uses DHCP to assign network addresses and you need to ascertain its IP address see IP Address Determination page 179 for information DNS Server For automatic DNS Server address assignment select the Obtain DNS Server address automatically radio button To specify the DNS Server addre...

Page 137: ...r network DNS Server For automatic DNS Server address assignment select the Obtain DNS Server address automatically radio button To specify the DNS Server address manually select the Set DNS server address manually radio button and fill in the addresses for the Preferred and Alternate DNS servers with values appropriate for your network Note Specifying the Alternate DNS Server address is optional ...

Page 138: ... internal status messages are kept in an automatically generated log file Specify the MAC address of the computer that the Log Server runs on in the MAC address field Specify the service port used by the computer that the Log Server runs on to listen for log details in the Port field The valid port range is 1 65535 The default port number is 9001 Note The port number must different than the one us...

Page 139: ...DIUS servers You can use the IPv4 address the IPv6 address or the domain name in the IP fields 3 In the Timeout field set the time in seconds that the CS1708i CS1716i waits for a RADIUS server reply before it times out 4 In the Retries field set the number of allowed RADIUS retries 5 In the Shared Secret field key in the character string that you want to use for authentication between the CS1708i ...

Page 140: ...ny of the following methods Set the entry for the user as su xxxx Where xxxx represents the Username given to the user when the account was created on the CS1708i CS1716i Use the same Username on both the RADIUS server and the CS1708i CS1716i LDAP LDAPS Authentication and Authorization Settings Continues on next page ...

Page 141: ...n and authorization Type Click a radio button to specify whether to use LDAP or LDAPS LDAP Server IP and Port Fill in the IP address and port number for the LDAP or LDAPS server You can use the IPv4 address the IPv6 address or the domain name in the LDAP Server field For LDAP the default port number is 389 for LDAPS the default port number is 636 Timeout Set the time in seconds that the CS1708i CS...

Page 142: ...t policies Entry Explanation Allowed Sets the number of consecutive failed login attempts that are permitted from a remote computer The default is 5 times Timeout Sets the amount of time a remote computer must wait before attempting to login again after it has exceeded the number of allowed failures The default is 3 minutes Lock Client PC If this is enabled after the allowed number of failures hav...

Page 143: ...filters have been configured they appear in the IP Filter and or MAC Filter list boxes To enable IP and or MAC filtering Click to put a check mark in the IP Filter Enable and or MAC Filter Enable checkbox If the include button is checked all the addresses within the filter range are allowed access all other addresses are denied access If the exclude button is checked all the addresses within the f...

Page 144: ...kbox To filter a continuous range of addresses key in the end number of the range in the To field Note This description is for the AP GUI The Browser GUI differs as follows 1 It doesn t offer an IPv4 or IPv6 choice It only has From and To fields for IPv4 filtering 2 It doesn t have a checkbox to specify a single IP address To filter a single IPv4 address key the same address in both the From and T...

Page 145: ...AC filter in other words if a computer s address is allowed by one filter but blocked by the other then the blocking filter takes precedence the computer s access is blocked Modifying Filters To modify a filter select it in the IP Filter or MAC Filter list boxes and click Modify The Modify dialog box is similar to the Add dialog box When it comes up simply delete the old address es and replace it ...

Page 146: ...ring then the user would have to key in 192 168 0 126 abcdefg Note 1 Users must place a forward slash between the IP address and the string 2 If no login string is specified here anyone will be able to access the CS1708i CS1716i login page using the IP address alone This makes your installation less secure The following characters are allowed in the string 0 9 a z A Z _ The following characters ar...

Page 147: ...means that no password is required Users can login with only a Username The default is 6 Password Must Contain At Least Checking any of these items requires users to include at least one uppercase letter one lowercase letter or one number in their password Note This policy only affects user accounts created after this policy has been enabled and password changes to existing user accounts Users acc...

Page 148: ...mance considerations are as follows RC4 offers the least impact on performance DES is next then 3DES or AES The RC4 DES combination offers the least impact of any combination Mode An explanation of the Mode items is given in the table below Item Explanation Enable ICMP If ICMP is enabled the CS1708i CS1716i can be pinged If it is not enabled the device cannot be pinged The default is Enabled Enabl...

Page 149: ...fter checking Browser Service drop down the listbox to select the degree of restriction Disable Browser means no browser access is permitted Disable HTTP means browser access is permitted but users must access the switch with an HTTPS URL Disable HTTPS means browser access is permitted but users must access the switch with an HTTP URL Item Explanation ...

Page 150: ...ates page 189 for details about using OpenSSL to generate your own private key and SSL certificate Obtaining a CA Signed SSL Server Certificate For the greatest security we recommend using a third party certificate authority CA signed certificate To obtain a third party signed certificate go to a CA Certificate Authority website to apply for an SSL certificate After the CA sends you the certificat...

Page 151: ... automated way of obtaining and installing a CA signed SSL server certificate To perform this operation do the following 1 Click Create CSR The following dialog box appears 2 Fill in the form with entries that are valid for your site according to the example information in the following table Information Example Country 2 letter code TW State or Providence Taiwan Locality Taipei Organization Your ...

Page 152: ...wse to locate the file then click Upload to store it on the KVM over IP switch Note When you upload the file the KVM over IP switch checks the file to make sure the specified information still matches If it does the file is accepted if not it is rejected If you want to remove the certificate to replace it with a new one because of a domain name change for example simply click Remove CSR Common Nam...

Page 153: ...low Time Zone To establish the time zone that the CS1708i CS1716i is located in drop down the Time Zone list and choose the city that most closely corresponds to where it is at If Daylight Savings Time Summer Time is currently in effect check the corresponding checkbox After the period of Daylight Savings Time ends Winter Time the checkbox should be unchecked ...

Page 154: ...a network time server do the following 1 Check the Enable auto adjustment checkbox 2 Drop down the time server list to select your preferred time server or Check the Preferred custom server IP checkbox and key in either the IPv4 address IPv6 address or domain name of the time server of your choice 3 If you want to configure an alternate time server check the Alternate time server checkbox and repe...

Page 155: ...10 Log Overview The CS1708i CS1716i logs all the events that take place on it To view the contents of the log click the Log tab The device s Log Information page similar to the one below appears Browser GUI AP GUI ...

Page 156: ...he CS1708i CS1716i and provides a breakdown of the time the user and a description of each one You can change the sort order of the display by clicking on the column headings The log file tracks a maximum of 512 events When the limit is reached the oldest events get discarded as new events come in ...

Page 157: ...141 Chapter 11 Maintenance Overview The Maintenance function is used to upgrade firmware backup and restore configuration and account information and restore default values Browser GUI AP GUI ...

Page 158: ...nd select the file 4 Click Upgrade Firmware to start the upgrade procedure If you enabled Check Main Firmware Version the current firmware version is compared with that of the upgrade file If the current version is equal to or higher than the upgrade version a popup message appears to inform and stops the upgrade procedure If you didn t enable Check Main Firmware Version the upgrade file is instal...

Page 159: ...ware upgrade recovery procedure will resolve the problem 1 Power off the switch 2 Press and hold the Reset Switch in see Reset Switch page 9 3 While holding the Reset Switch in power the switch back on This causes the switch to use the original factory installed main firmware version Once the switch is operational you can try upgrading the main firmware again ...

Page 160: ...do the following 1 In the Password field key in a password for the file Note 1 Setting a password is optional If you do not set one the file can be restored without specifying a password 2 If you do set a password make a note of it since you will need it to be able to restore the file 2 Click Backup 3 When the browser asks what you want to do with the file select Save to disk then save it in a con...

Page 161: ...amed the file you can leave the new name There is no need to return it to its original name 2 If you set a password when you created the file key it in the Password field 3 Select as many of the options that are presented as you wish to restore 4 Click Restore After the file is restored a message appears to inform you that the procedure succeeded ...

Page 162: ...lp Lists the available commands tc help Get Status Lists the current configuration for all options tc get SSLv2 Show current SSLV2 configuration tc enablesslv2 Disable SSLv2 tc enablesslv2 0 Enable SSLv2 tc enablesslv2 1 RC4 Cipher Show current RC4 cipher configuration tc enablerc4 Disable RC4 cipher tc enablerc4 0 Enable RC4 cipher tc enablerc4 1 SSL Cipher Show current SSL Cipher configuration t...

Page 163: ...and returns the parameters to the original factory default settings Apply Clicking this button makes the CS1708i CS1716i reset itself and implement all the new settings when you log out Following the reset wait approximately 30 to 60 seconds before logging back in Note Even though the changed IP settings are ignored they still remain in the network settings fields Which means that the next time yo...

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Page 165: ...d is used to download stand alone AP versions of the Windows Client the Java Client and the Log Server Click the Download tab to select the program you want to download save it to a convenient location on your hard disk and run it from there ...

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Page 167: ...ave successfully logged in see Logging In page 49 the CS1708i CS1716i opens to the Port Access tab s Connections page with the first CS1708i CS1716i selected in the sidebar Note See Connections page 92 for details about the Port Access Connections page ...

Page 168: ...ar double click its icon in the Sidebar or double click anywhere on its line entry in the main central panel or select it in the main panel and click Connect at the bottom right of the page To connect to a port when the port is selected in the Sidebar click Connect at the right of the Status panel see page 92 Once you switch to a port its screen displays on your monitor and your keyboard and mouse...

Page 169: ...use input is confined to the toolbar area and keyboard input has no effect on the server connected to the port To carry out operations on the server close the toolbar by clicking its X icon To return to the Port Access Connections page either click the appropriate icon see The Toolbar Icons page 154 or tap the GUI hotkey again Note 1 You can adjust the toolbar transparency see Video Settings page ...

Page 170: ...previous to the current one without having to recall the Port Access page Click to begin Auto Scan Mode The CS1708i CS1716i automatically switches among the ports that were selected for Auto Scanning This allows you to monitor their activity without having to switch among them manually Click to skip from the current port to the next accessible one without having to recall the Port Access page Clic...

Page 171: ...tkey purposes you must first close the toolbar 3 For issues affecting multiple user operation in Auto Scan Mode see Multiuser Operation page 160 Auto Scanning The Scan function automatically switches among all the ports that are accessible to the currently logged on user at regular intervals so that the user can monitor their activity automatically Setting the Scan Interval The amount of time Auto...

Page 172: ...xiting Auto Scan While Auto Scan Mode is in effect ordinary keyboard functions are suspended You must exit Auto Scan Mode in order to regain normal control of the keyboard To exit Auto Scan Mode press Esc or the Spacebar Auto Scanning stops when you exit Auto Scan Mode Skip Mode Skip Mode allows you to switch ports in order to monitor the servers manually You can dwell on a particular port for as ...

Page 173: ...ee The Toolbar Icons page 154 The toolbar closes and the Port Access Page appears GUI Hotkey Summary Table The following table presents a summary of the GUI Hotkey actions after you have accessed a port See User Preferences page 96 to set the GUI Hotkey To Do This Open the Toolbar Click the GUI Hotkey twice Open the Port Access Page The Toolbar is open Click the GUI Hotkey once The Toolbar is not ...

Page 174: ... the panel array toolbar see the following page for an explanation of the panel array toolbar Only ports that are accessible to the user are displayed For ports that are not accessible the panel is blank If the server connected to a port is on line its screen displays in its panel otherwise the panel is blank Mousing over a panel displays information about the port port name online status port acc...

Page 175: ...s a short description of the icon s function The icon functions are described in the table below Note For issues affecting multiple user operation in Panel Array Mode see Multiuser Operation page 160 Pause panel scanning leaving the focus on the panel that currently has it Show More Ports Increase the number of panels in the array Show Fewer Ports Decrease the number of panels in the array Toggle ...

Page 176: ...UI Main Page When this occurs Auto Scan Mode stops and all the other users on the bus are switched to the port that was being accessed when Auto Scan Mode stopped Panel Array Mode If a user has invoked Panel Array Mode see page 158 and then another user logs on the new user sees the GUI Main Page but as soon as he accesses any port he automatically enters Panel Array Mode since he is sharing the b...

Page 177: ...page 49 2 Click the Download tab and download the Log Server AP program 3 Go to the location on your hard disk that you downloaded the Log Server program to and double click its icon LogSetup exe to bring up the Windows Client Connection Screen Note If the browser cannot run the file save it to disk instead and run the file from your disk The Log Server installation screen appears 4 Click Next The...

Page 178: ... be specified in theANMS settings see Log Server page 122 2 The Log Server requires the Microsoft Jet OLEDB 4 0 driver See The Log Server program does not run page 176 if the program doesn t start The screen is divided into three components A Menu Bar at the top A panel that will contain a list of CS1708i CS1716i in the middle see The Log Server Main Screen page 167 A panel that will contain an Ev...

Page 179: ...nable it Configure The Configure menu contains three items Add Edit and Delete They are used to add new units to the List edit the information for units already on the list or delete units from the list To add a unit to the list click Add To edit or delete a listed unit first select the target in the List window then open this menu and click Edit or Delete When you choose Add or Edit a dialog box ...

Page 180: ...eld Explanation Address This can either be the IP address of the computer the Log Server is running on or its DNS name Port The port number that was assigned to the Log Server under Device Management see Log Server page 122 Description This field is provided so that you can put in a descriptive reference for the unit to help identify it Limit This specifies the number of days that an event should ...

Page 181: ...can select more than one unit for the search If no units are selected the search is performed on all of them Priority Sets the level for how detailed the search results display should be Least is the most general Most is the most specific Least results appear in black Less results appear in blue Most results appear in red Start Date Select the date that you want the search to start from The format...

Page 182: ...connect if its previous attempt to connect failed When you click this item a dialog box similar to the one below appears Key in the number of seconds then click OK to finish Help From the Help menu click Contents to access the online Windows Help file The help file contains instructions about how to setup operation and troubleshoot the Log Server ...

Page 183: ...e upper List panel lists all of the units that have been selected for the Log Server to track see Configure page 163 The lower Event panel displays the tick information for the currently selected unit If there are more than one unit the selected unit is the one that is highlighted To select a unit in the list simply click on it ...

Page 184: ...rrently selected one if its Recording checkbox is checked the Log Server will still record its ticks Address This is the IP Address or DNS name that was given to the unit when it was added to the Log Server see Configure page 163 Port This is the Access Port number assigned to the unit see Configure page 163 Connection If the Log Server is connected to the unit this field displays Connected If the...

Page 185: ...entilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is desi...

Page 186: ...k of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The devi...

Page 187: ...and stable before extending a device from the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including power strips and other electrical connectors is properly grounded Ensure that proper airflow is provided to devices in the rack Ensure tha...

Page 188: ...dy beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Troubleshooti...

Page 189: ...solution Erratic Operation Check that the power adapter that was supplied with the unit is plugged in and functioning properly Press and hold the Reset Switch see page 9 for longer than three seconds Mouse and or keyboard not responding due to improper mouse and or keyboard reset Unplug the cable s from the console port s then plug it them back in again All Station IDs display as 01 Station 1 has ...

Page 190: ...and then open the Windows Client Viewer The Windows Client Viewer uses and ActiveX plugin windows ocx that some antivirus programs mistakenly see as a virus or trojan We have tested our firmware extensively and found no evidence of a virus or trojan You can add the plugin to your antivirus program s White List and use the Viewer safely If you are reluctant to use the Windows Client Viewer however ...

Page 191: ...d issue the following com mands setenv output device screen r1024x768x60 reset all Under XWindow 1 Open a console and issue the following command m64config res 1024x768x60 2 Log out 3 Log in Video display problems with 13W3 interface systems e g Sun Ultra servers The display resolution should be set to 1024 x 768 Under Text Mode 1 Go to OK mode and issue the following com mands setenv output devic...

Page 192: ...com data download htm to retrieve the driver file MDAC 2 7 RTM Refresh 2 70 9001 0 Since this driver is used in Windows Office Suite an alternate method of obtaining it is to install Windows Office Suite Once the driver file or Suite has been installed the Log Server will run Problem Resolution Low resolution video in Panel Array Mode Increase the number of panels that are displayed Some users onl...

Page 193: ...The emulation mappings are listed in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Mac Keyboard Shift Shift Ctrl Ctrl Ctrl 1 Ctrl 2 Ctrl 3 Ctrl 4 Alt Alt Print Screen F13 Scroll Lock F14 Enter Return Backspace Delete Insert Help Ctrl F15 ...

Page 194: ...other keys The corresponding functions are shown in the table below Note When using key combinations press and release the first key Ctrl then press and release the activation key PC Keyboard Sun Keyboard Ctrl T Stop Ctrl F2 Again Ctrl F3 Props Ctrl F4 Undo Ctrl F5 Front Ctrl F6 Copy Ctrl F7 Open Ctrl F8 Paste Ctrl F9 Find Ctrl F10 Cut Ctrl 1 Ctrl 2 Ctrl 3 Ctrl 4 Ctrl H Help Compose ...

Page 195: ... Local Console The easiest way to assign an IP address is from the local console Refer to SET IP ADDRESS page 34 for details on the procedure involved IP Installer For client computers running Windows an IP address can be assigned with the IP Installer utility The utility can be obtained from the Download area of our website Look under Driver SW and the model of your switch After downloading the u...

Page 196: ... Gateway fields with the information appropriate to your network 5 Click Set IP 6 After the IP address shows up in the Device List click Exit See IP Installer page 119 for more information Browser 1 Set your client computer s IP address to 192 168 0 XXX Where XXX represents any number or numbers except 60 192 168 0 60 is the default address of the CS1708i CS1716i 2 Specify the switch s default IP ...

Page 197: ...program see Windows Client AP Login page 51 When you run the program it searches the network segment for CS1708i CS1716i devices and displays the results in a dialog box similar to the one below You can now use this network address or you can change it by clicking Login logging in clicking Admin Utility and clicking the Network tab ...

Page 198: ...l Information page Once you have determined what the IPv6 address is you can use it when logging in from a browser or the Win and Java Client AP programs For example If you are logging in from a browser you would key in http fe80 2001 74ff fe6e 59 5 for the URL bar If you are logging in with the AP program you would key fe80 2001 74ff fe6e 59 5 Note 1 To log in with the Link Local IPv6 Address the...

Page 199: ...evice in order to generate its IPv6 address For example 2001 74ff fe6e 59 As above the address is displayed on the General Information page Once you have determined what the IPv6 address is you can use it when logging in from a browser or the Win and Java Client AP programs For example If you are logging in from a browser you would key in http 2001 74ff fe6e 59 for the URL bar If you are logging i...

Page 200: ...CS1708i CS1716i 2 In order for the local and remote mice to synchronize you must use the generic mouse driver supplied with the Windows operating system If you have a third party driver installed such as one supplied by the mouse manufacturer you must remove it 1 Windows 2000 Set the mouse speed to the middle position set the mouse acceleration to None Control Panel Mouse Mouse Properties Motion 2...

Page 201: ...to the middle position disable mouse acceleration click Advanced to get the dialog box for this 4 Windows NT Windows 98 Set the mouse speed to the slowest position 5 Sun Linux Open a terminal session and issue the following command Sun xset m 1 Linux xset m 0 ...

Page 202: ...the certificate s name is not found on Microsoft list of Trusted Authorities You have two options 1 you can ignore the warning and click Yes to go on or 2 you can install the certificate and have it be recognized as trusted If you are working on a computer at another location accept the certificate for just this session by clicking Yes If you are working at your own computer install the certificat...

Page 203: ...icate Information dialog box appears Note There is a red and white X logo over the certificate to indicate that it is not trusted 2 Click Install Certificate 3 Follow the Installation Wizard to complete the installation Unless you have a specific reason to choose otherwise accept the default options 4 When the Wizard presents a caution screen Click Yes ...

Page 204: ...mplete the installation then click OK to close the dialog box Certificate Trusted The certificate is now trusted When you click View Certificate you can see that the red and white X logo is no longer present further indication that the certificate is trusted ...

Page 205: ...o avoid having to input information during key generation the following additional parameters can be used C ST L O OU CN emailAddress Examples openssl req new newkey rsa 1024 days 3653 nodes x509 keyout CA key out CA cer config openssl cnf subj C yourcountry ST yourstateorprovince L yourlocationor city O yourorganiztion OU yourorganizationalunit CN yourcommonname emailAddress name yourcompany com ...

Page 206: ...ushbutton Port Selection 8 x Pushbutton 16 x Pushbutton FW Upgr Rec 1 x Slide LEDs On Line 8 Orange 16 Orange Selected 8 Green 16 Green Station ID 1 x 2 digit 7 segment Orange Power 1 Dark Green 10 100 Mbps 1 Orange Green at LAN port Emulation Keyboard Mouse PS 2 USB Video Local Console 2048 x 1536 DDC2B Remote 1920 x 1200 60Hz 24bit color depth Scan Interval OSD Select 1 255 sec Power Consumption...

Page 207: ...S1708i CS1716i No Computers No Computers 1 1 8 9 65 72 2 9 16 10 73 80 3 17 24 11 81 88 4 25 32 12 89 96 5 33 40 13 97 104 6 41 48 14 105 112 7 49 56 15 113 120 8 57 64 16 121 128 No Computers No Computers 1 1 16 9 129 144 2 17 32 10 145 160 3 33 48 11 161 176 4 49 64 12 177 192 5 65 80 13 193 208 6 81 96 14 209 224 7 97 112 15 225 240 8 113 128 16 241 256 ...

Page 208: ...ximum distance between the CS1708i CS1716i and the last switch in the daisy chain cannot exceed 150 meters regardless of the number of switches in the daisy chain The maximum distance between any two KVM switches in the daisy chain cannot exceed 15 meters Expansion Type Brand Model Name Daisy Chain ATEN ACS1208A 8 Port PS 2 KVM Switch ACS1216A 16 Port PS 2 KVM Switch CS1708 8 Port USB KVM Switch C...

Page 209: ...t this procedure to reset the original defaults see page 27 1 Unplug the CS1708i CS1716i s power adapter 2 Place a jumper cap over pins 1 2 of the mainboard jumper labeled J17 3 Plug in the power adapter The following directions appear on the KVM console screen USERNAME AND PASSWORD INFORMATION AND PORT USER INFORMATION HAS BEEN CLEARED PLEASE POWER OFF THE SWITCH REMOVE THE JUMPER CLOSE THE CASE ...

Page 210: ...s so that only KVM cables that we have designed to work with this product can be connected Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation expressed implied or st...

Page 211: ... 8 rear panel 10 computer connection tables 191 Connecting Java Client AP 56 Windows Client AP 53 Connection screen Java Client AP 55 Windows Client AP 52 console cable installation 20 Control Panel 60 Java Client AP 86 WinClient 61 CS1708A CS1716A computer connection tables 191 rear view 11 D Daisy chaining 21 Date Time 137 default 27 Default username and password 27 Deleting user accounts 112 de...

Page 212: ...d Mode 33 OSD 32 Port Control 40 Selecting the Active Port 42 Summary Table 47 Hotkey Configuration Operations 45 Hotkey Invocation Keys toggling 45 Hotkey Mode exiting 41 invoking 41 I Installation daisy chaining 21 single station 19 Invalid login 49 Invoking Hotkey Mode 41 IP Address determination 179 Filtering 127 IP Address 34 120 IP Installer 119 179 IPv4 Settings 120 IPv6 Settings 121 J Java...

Page 213: ...108 Message Board Windows Client 76 Mode 132 Modifying user accounts 112 mounting desktop 14 rack 14 Mouse DynaSync Mode 82 Synchronization 82 Mouse pointer type 81 N Network page 118 Network Time 138 O Online Registration iv On Screen Keyboard 79 OSD factory default settings 194 Functions 30 Hotkey 27 32 Local Console 27 Logout 39 Main Screen 28 Main Screen Headings 29 Navigation 29 OSD Hotkey to...

Page 214: ...HS ii S safety instructions general 169 rack mounting 171 SCAN 38 Scan Duration 32 SCAN SKIP MODE 33 Screen Blanker 33 screen refresh 74 Search Macros 72 Security 126 Login string 130 Selecting the Active Port 42 Self signed certificates 189 Sessions 98 SET 32 Quick View Ports 35 Sidebar ports outlets 89 Single station installation 19 SJ T 11364 2006 iii Skip Mode 36 44 156 Specifications 190 stac...

Page 215: ...s 58 User Management 107 User Notice iv Username default 27 Users Adding 108 Deleting 112 Managing 108 Modifying 112 V Video DynaSync 4 Video Settings 73 W Web Browser Main Page 57 Windows Client Auto Scanning 155 Message Board 76 Troubleshooting 174 Windows Client AP Connecting 53 Connection Screen 52 Logging in 51 ...

Page 216: ...CS1708i CS1716i User Manual 200 ...

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