Map of Screens for CMS Administration
FIGURE 10-3 Map of Screens for CMS Administration
CMS MENU
START CALL
ADMINISTRATION
MANAGEMENT
MENU
REPORTS
STORED SHIFT
AGENT
ADMINISTER LINES
SET
ADMINISTER
M A N A G E M E N T
DIRECTORY
AND LINE GROUPS
OPTIONS
EXEPTIONS
CONFIGURATION
AGENT
SPLITS
LINE
GROUPS
ALARM
ON/OFF
CALL
FLOW
SERVICE
LEVEL
ABANDON
THRESHOLD
DELAY MSG
LENGTH
BUSINESS
NAME
AGENT
EXCEPTIONS
SPLIT
EXCEPTIONS
LINE GROUP
EXCEPTIONS
ASSIGN
ALERTS
10-6 Map of Screens for CMS Administration