AT&T MERLIN II Attendant, Installer'S Manual

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Contents of a Traffic
The traffic analysis report provides the following
Analysis Report
information:
• Route
The report
is detailed by route number (O through 9)
•
Messages
This
field is not relevant to the MERLIN II Attendant.
•
Attempted
This
field contains the number of times outside callers
have selected a particular route since the last time the
counter was reset to 0. See “Resetting
for details.
•
Completed
completed to a particular route.
Abandoned before answer
This
field records the number of times
•
the Counters’”
a call was
•
•
Connecting the
To
P r i n t e r
•
•
This
field indicates the number of calls abandoned
before the MERLIN II Attendant answered. It also
includes calls answered by other MERLIN II
Attendants assigned to the same Call Distribution
Group.
Abandoned after answer
The number of calls
Attendant answers
a
processed.
Authorized callers
abandoned after the MERLIN II
call but before the call is
The number of times authorized caller mode was
accessed for programming.
connect the printer, you need the following equipment:
14-foot, 8-conductor modular cable (straight)
Modular/RS-232 DB-25 adaptor, male connector
Modular/RS-232 DB-25 adaptor, female connector
•
3-6 Troubleshooting