TABLE 1-3 Calls Per Hour Table
2
3
4
2
3
4
LOCATION
Calls
Number of
Per Hour
Units Needed
25
25-50
50-100
If the customer does not know the number of calls the
business gets during peak hours, you can estimate how
many MERLIN II Attendants are required by asking the
customer how many incoming lines the business has. Then
refer to Table 1-4 to determine the number of MERLIN II
Attendants required.
TABLE 1-4 Incoming Lines Table
Number
Number of
of
Lines
Units Needed
6 or fewer
10-12
The location for the MERLIN II Attendant must meet the
following criteria:
•
Within 5 feet of a properly grounded ac power source
that is not controlled by a switch
NOTE:
If possible, the MERLIN II Attendant should
share the same power source with the
MERLIN II system control unit. This is
recommended when the MERLIN II system
control unit is connected to an Uninterruptible
Power Supply (UPS).
1-8 Equipment and Location Requirements
Summary of Contents for MERLIN II Attendant
Page 1: ...AT T MERLIN II COMMUNICATIONS SYSTEM MERLIN II Attendant Installer s Guide...
Page 21: ...FIGURE 1 4 Connecting the MERLIN II Attendant Connecting the MERLIN II Attendant 1 17...
Page 33: ...FIGURE 2 2 Supervised Transfer process 2 12 Programming Features...
Page 35: ...FIGURE 2 3 Immediate and Backup Call Handling 2 14 Programming Features...
