© Associated Research 2017
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Warranty Policy
Associated Research, certifies that the instrument listed in this manual meets or exceeds published manufacturing specifications.
We calibrated this instrument using standards that are traceable to the National Institute of Standards and Technology (NIST).
Your new instrument is warranted to be free from defects in workmanship and material for a period of (3) year from the date of
shipment.
5-Year Program
All Associated Research instruments include the opportunity to extend the standard warranty for up to a period of 5 years.
Returning instruments to Associated Research for their annual calibration and inspection will extend the instrument’s warranty
for an additional year. This warranty is extendable for up to five years and annual returns must be made in succession starting
one year after the original purchase date. There are no additional costs for the 5 year product warranty. You are responsible
for the annual calibration fees and shipping costs. This extended warranty is non-transferable and is offered only to the original
purchaser. You must obtain a return material authorization (RMA) from Associated Research before returning this instrument for
warranty service. Please contact our customer care center at 1-800-858-TEST (8378) to obtain an RMA number. It is important
that the instrument is packed properly for safe transport. Please contact our customer care center for proper instructions on
packaging. We will not honor damages sustained as a result of improper packaging. You must prepay transportation costs for
the return of the instrument for warranty service. Associated Research will assume the return freight costs when returning your
instrument. The return method will be at the discretion of Associated Research.
Operator Modifications
Any non-authorized modifications, tampering or physical damage will void this warranty. Elimination of any connections in the
earth grounding system or bypassing any safety systems will void this warranty. This warranty does not cover accessories not of
Associated Research manufacture. Parts used must be parts that are recommended by Associated Research as an acceptable
specified part. Use of non-authorized parts in the repair of this instrument will void the warranty.
Associated Research will not be responsible for any injuries sustained due to unauthorized equipment modifications or use
of parts not specified by Associated Research Instruments returned to Associated Research with unsafe modifications will be
returned to their original operating condition at your expense.
