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TROUBLESHOOTING
Because rice varieties may vary in their make-up, results may differ. Below
are some troubleshooting tips to help you achieve the desired
consistency
.
PROBLEM
SOLUTION
Rice is too dry/hard
after cooking.
If your rice is dry or hard/chewy when the rice
cooker switches to “Keep-Warm” mode,
additional water and cooking time will soften
the rice. Depending on how dry your rice is,
add ½ to 1 cup of water and stir through.
Close the lid and press the WHITE RICE button.
When rice cooker switches to “Keep-Warm”
mode, open the lid and stir the rice to check
the consistency. Repeat as necessary until
rice is soft and moist.
Rice is too moist/soggy
after cooking.
If your rice is still too wet or soggy when the
rice cooker switches to “Keep-Warm” mode,
use the rice paddle to stir the rice. This will
redistribute the bottom (moistest) part of the
rice as well as release excess moisture. Close
the lid and allow to remain on “Keep-Warm”
mode for 10-30 minutes as needed, opening
the lid and stirring periodically to release
excess moisture.
13
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13