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21 

Trouble Shooting

 

 

 

PROBLEM 

CAUSE 

CORRECTION

 

 

1.  Control valve  stalled in regeneration 

A. 

B. 

C. 

 

D. 

E. 

F. 

G. 

Motor not operating 
No electric power at outlet 
Defective transformer 

Defective PC  board 
Broken  drive gear or drive cap assembly 
Broken  piston retainer 
Broken  main or regenerant piston 

A. 

B. 

C. 

 

D. 

E. 

F. 

G. 

Replace  Motor 
Repair  outlet or use  working outlet 
Should provide 12 volts when plugged into outlet, 

if not, replace transformer 

Replace  PC  board 
Replace  drive gear or drive cap assembly 
Replace  drive cap assembly 
Replace  main or regenerant piston 

2.  Blank  or  incomplete LED display 

A. 
B. 
C. 

D. 

E. 
F. 

Transformer unplugged 
No  electric  power  at  outlet 
Defective  transformer 

 

Short  in meter 

 

Check battery, should be  greater than  3  volts 
Defective  PC  board 

A. 
B. 
C. 

D. 

E. 
F. 

Connect to  power 
Repair  outlet  or  use  working  outlet 
Should provide  12  volts  when  plugged into  outlet, 
if not,  replace  transformer 
Unplug meter  from PC  board,  if LED  lights appropriately, 
replace meter  assembly. 
Replace battery if less  than  3  volts 
Replace PC  board 

3.  Control  does not  display  correct 

A. 

B. 

Power  outage > 2  years 
time  of  day 
Power  outage < 2  years, time  of day  flashing, 
battery depleted 

A. 

B. 

Reset time  of day,  replace lithium coin  type  battery 
on  circuit  board 
Reset time  of day,  replace lithium coin  type  battery 
on  circuit  board 

4.  No  “filtering” display  when 

water  is  flowing 

A. 
B. 
C. 

 

D. 
E. 

Bypass valve  in  bypass  position 
Meter  connection  disconnected 
Restricted/stalled meter  turbine 

 

Defective  meter 
Defective  PC  board 

A. 
B. 
C. 

 

D. 
E. 

Put  bypass valve  in service position 
Connect meter  to  PC  board 
Remove meter  and  check for rotation, clean 

foreign material 

Replace meter 
Replace PC  board 

5.  Control  valve  regenerates at 

wrong  time  of  day 

A. 
B. 
C. 
D. 

 

E. 

Power  outages 
Time  of day  not  set  correctly 
Time  of  regeneration incorrect 
Control  valve  set  at  “on  0” 
(immediate regeneration) 
Control  valve  set  at   on  0 

A. 
B. 
C. 
D. 

 

E. 

Reset control  valve  to  correct time  of  day 
Reset to  correct time  of  day 
Reset  regeneration time 
Check control  valve  set-up procedure 
regeneration time  option 
Check control  valve  set-up procedure 

regeneration time option 

 

Ozone Generator Troubleshooting  Guide

 

SYMPTOM  

POSSIBLE CAUSE 

CORRECTION

 

 

1.  Ozone unit does not turn on 

A. 

B. 

 
 

C. 

Unit not wired correctly to relay 
Unit not programmed correctly 

 

 

Blown fuse 

A. 

B. 

 
 

C. 

See  wiring diagram on page 20 
See  program on page 11.  Relay  should be 
programmed 

on Time.  Set time to start last minute of rinse cycle. 

Duration should be programmed for length of time to 
draw ozone into top of filter bed. 
Replace  fuse  with equally rated substitute 

2.  Unit keeps  blowing fuses 

A.  Electrical  short in unit 

A.  Visually  inspect unit, and check for loose 

connections. Inspect printed circuit board for burn 

marks.   Inspect 

HV wire from printed circuit board to ozone cell for 
disconnection or burn marks.  Repair any and all 

problems prior to placing unit in service,  or contact 

factory for service information 

   

B. 

 

C. 

Incorrect fuse  value and type 

are being used 

 

Unit is  connected to improper power 

source 

B. 

 

C. 

Replace  with appropriate size/type fuese.   Refer  to 
Spare/Replacement  parts for replacement part 

information 

Refer  to lavel  on side  of chassis  for correct voltage 
requirements 

3.  Unit turns on, but no ozone output 

A. 

B. 

 

C. 

D. 

Frequency driver is  defective 
Frequency driver is  high voltage lead(s) 
not connected to ozone cell(s) 
Water  has  been allowed to back up into cell 
Cell  is  plugged  with a build

up of nitrous 

byproducts and particulate matter. Usually 

caused by the lack of proper air preparation 

A. 

B. 

 

C. 

D. 

Replace  frequency driver 
Connect lead(s)  to Corona Discharge  Cell(s) 

 

Replace  cell(s) 

Replace  cell(s) 

Summary of Contents for PurAzone A03

Page 1: ...PurAzone A03 Filtration PurAzone A03 Filtration Filter Manual Owner s Filter Manual 2013 2014...

Page 2: ...that you need professional assistance for servicing your water filter please contact the dealer who installed this system Table OF Contents Job Specification Sheet Page 3 General Specifications 3 Pre...

Page 3: ...se Bib Front Hose Bib Kitchen Cold Toilets All Cold Other INSTALLATION DATE SERIAL NUMBER NOTES Operating Pressures General Specifications Minimum Maximum 30 psi 120 psi Operating Temperatures Minimum...

Page 4: ...onnected per local codes Surge protection is recommended with all electrical controls existing Plumbing Condition of existing plumbing must be free from lime and iron build up Piping that is built up...

Page 5: ...5 Figure 2 Figure 4...

Page 6: ...ings bypass valve or control valve 4 a jumper ground wire should be installed between the inlet and outlet pipe whenever the metallic continuity of a water distribution piping system is interrupted In...

Page 7: ...ls vary depending on barometric pressure Manganese Limit 1 0 ppm amounts present over 1 0 ppm may gradually prevent iron removal Note For optimum manganese reduction pH should be greater than 8 5 Orga...

Page 8: ...7 Iron Blaster 10 Iron blaster 12 Iron blaster 13 10 x54 12 x52 13 x54 1 0 1 6 2 35 1 1 1 4 6 7 5 3 7 5 10 1 Water temps above 60 F will require a higher backwash rate Consult factory...

Page 9: ...ugh a regeneration cycle Capacity remaining is the number of gallons that will flashes in upper left corner of display between rotating display when RE GEN button pushed once GPM Flashes when the turb...

Page 10: ...r three seconds The system will begin to regenerate immediately The request cannot be cancelled You must cycle all the way through the cycles to make it stop PLEASE NOTE This will reset the meter rege...

Page 11: ...ween regenerations If value set to oFF regeneration initiation is based solely on gallons used If value is set as a number allowable range from 1 to 28 a regeneration initiation will be called for on...

Page 12: ...XT to go to Step 6S Press REGEN to return to the previous step STEP 6 S Set Gallons Capacity using or button If value is set to oFF regeneration will be based solely on the day override set see Instal...

Page 13: ...t be shown Factory setting OFF Press NEXT to go to step 21S or other selection screens for relay settings RELAY 1 SET POINT STEP 9S STEP 9 S If off was selected in previous step this screen does not a...

Page 14: ...13 NEXT to go to Step 15S...

Page 15: ...that amount Range 20 to 500 minutes REGEN is also an option for lockout Relay initiates 2 minutes prior to regen and completes 1 minute after regen Access REGEN setting by pushing down arrow through a...

Page 16: ...o to Step 3D Press REGEN to exit Diagnostics SINCE LAST REGEN 342 GAL RESERVE HISTORY STEP 3D STEP 4D STEP 3D Volume since last regeneration This display shows gallons of water that has been treated s...

Page 17: ...ess and simultaneously for three seconds and release then press and simultaneously and release If screen in step 2VH does not appear in 5 seconds the lock on the valve is activated TOTAL DAYS 970 STeP...

Page 18: ...17 RETURN TO NORMAL MODE...

Page 19: ...CS OFF Factory Setting is OFF Press NEXT to go to Step 10CS alTernaTOr SYSTeM STeP 4cS STeP 4cS Twin alternating System Allows automatic alternation between two units to provide SeT alT a filtered wat...

Page 20: ...16 NEXT to go to Step 10CS...

Page 21: ...Step 11CS STeP 8cS Configuring the Control Valve for Water Reclamation Mode Select Reclama tion Enabled for control operation Motorized Alternating Valve will advance to Bypass at a set time after the...

Page 22: ...REGEN If the dP switch is closed a regeneration will be prevented from occurring OFF Factory setting is off Press NEXT to go to Step 14CS Press REGEN to return to previous step bacKWaSH SeT cYcle 1 rI...

Page 23: ...tached to board if not replace transformer Error Code 103 Motor ran too long C1 High drive forces on piston C1 Loosen drive cap gear 1 4 turn timed out trying to reach next position C2 Address high dr...

Page 24: ...20 place If not replace stack assembly B2 Mechanical Binding B2 Drive gear and reducing gears should spin freely replace if necessary...

Page 25: ...C D E Power outages Time of day not set correctly Time of regeneration incorrect Control valve set at on 0 immediate regeneration Control valve set at NORMAL on 0 A B C D E Reset control valve to cor...

Page 26: ...rror 106 107 or 116 117 occurs and the valve has not entered regeneration Ozone Generator Spare Replacement Parts Denotes recommended spare maintenance parts Followed by quantity per unit recommended...

Page 27: ...ate Distributor Part of Vortech Tank 7 Bypass Valve 1 101325 8 Inline Check Valve Kit 1 104174 includes 90 vertical adapter inline check valve 9 Ozone Generator 1 110110 10 Check Valve 1 110239 11 Tan...

Page 28: ...and plug back in This resets the electronics and establishes the service piston position The display should flash all wording then flash the software version ex 214 and then reset the valve to the se...

Page 29: ...jector Screen Injector Plug and O Ring 1 2 3 4 5 The injector plug and the injector each contain one 011 lower and 013 upper o ring Note For upflow position injector is located in the up hole and inje...

Page 30: ...019 1 6 102406 DLFC Retainer Assy 1 7 101591 101595 101598 101561 DLFC 5 3 gpm for 3 4 DLFC 7 5 gpm for 3 4 DLFC 9 0 gpm for 3 4 DLFC 10 0 gpm for 3 4 1 One DlFC must be used if 3 4 fitting is used D...

Page 31: ...Ring 2 3 102165 O Ring 215 2 4 102450 Bypass 1 Rotor 2 5 V3146 Bypass Cap 2 6 V3147 Bypass Handle 2 7 109479 Bypass Rotor Seal Retainer 2 8 102159 O Ring 135 2 9 102161 O Ring 112 2 10 102160 O Ring 2...

Page 32: ...cap Do not use a pipe wrench to tighten or loosen nuts or caps Do not place screwdriver in slots on caps and or tap with a hammer Do not use pipe dope or other sealants on threads Teflon tape must be...

Page 33: ...der nO deScrIPTIOn QTY 1 102141 Nut 1 Quick Connect 2 2 102437 Split Ring 2 3 102165 O Ring 215 2 4 106769 Fitting 3 4 Brass Sharkbite 2 1 4 110135 Fitting 3 4 Brass Sharkbite Asy Set of 2 1 4 1 4 1 2...

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