Analog way Picturall MSP16-R1 User Manual Download Page 64

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USER MANUAL

USER MANUAL

USER MANUAL

USER MANUAL

USER MANUAL

USER MANUAL

USER MANUAL

USER MANUAL

11.3

Troubleshooting

Picturall Commander installation failure

Make sure

Java version 8

is installed on the computer.

Make sure

Java version 9

is not installed on the computer as this version is not compatible with

Picturall Commander.

Layer control > Advanced: Dropdown menus are not visible

Make sure

Java version 8

is installed on the computer.

Unable to Connect to the Server

Verify that the server and the computer running Picturall Commander are using the same
netmask.

Verify that the server IP-address is correct.

Verify that the network is running correctly with a ping command.

Verify that there is no more than one DHCP server in the network.

Verify that the firewall is not blocking the connection.

Video Playback is not smooth

Disable unused displays.

Verify there are no playing back of layers that are not visible: select all layers in the Layer list,
right-click on them and select

Stop

. Then click

Play

on the desired layers only.

Too many layers or too high resolutions are in use. Playback performance is 4-16 layers of FullHD
depending on the display setup, codecs and bitrates.

Simultaneous use of displays with different refresh rates. Force resolution and refresh rate in the

Configurator

Video output has poor resolution

Disable unused outputs.

Position displays using the same graphic card closer to each other and optimize the pixel space
in the

GPUs

tab.

“Cable disconnected” error message keeps displaying

Stop all playbacks.

Summary of Contents for Picturall MSP16-R1

Page 1: ...www analogway com USER MANUAL USER MANUAL USER MANUAL USER MANUAL USER MANUAL USER MANUAL USER MANUAL USER MANUAL Picturall Series Media Servers V2 6 0 References MST02 R1 MSQ04 R1 MSP16 R1 USER MANUA...

Page 2: ...property of Analog Way and are protected by copyrights and other intellectual property rights 2018 Analog Way all rights reserved 10 2018 Consequently any representation and or reproduction in part o...

Page 3: ...port 12 3 Getting Started 13 3 1 Precautions when Mounting Picturall Series Media Server 13 3 2 Start the Picturall Series Media Server 13 4 Configuration 14 4 1 Web configurator 14 4 1 1 Dashboard 14...

Page 4: ...ort a web page using FTP 28 6 5 3 Add FTP imported web page to a media collection 28 6 5 4 Add a video stream to the server 29 6 6 Add a custom text 29 7 Displays 30 7 1 Display menu icons 31 7 2 Disp...

Page 5: ...Show Cue 52 9 1 Presentation 52 9 1 1 How cues work 52 9 1 2 Timings Wait Fade and Hold 52 9 1 3 Trigger 54 9 2 Creating Cues 54 9 2 1 Create the first Cue 54 9 2 2 Cue List 54 9 2 3 Stop cue 54 9 3 C...

Page 6: ...ance and Troubleshooting 63 11 1 User Maintenance EMC air filter 63 11 2 System Diagnostics 63 11 3 Troubleshooting 64 APPENDICES 65 Appendix A DMX chart 65 Appendix B BIOS setup 73 Appendix C Optimiz...

Page 7: ...ants no warranty regarding the utility or contents of the software Analog Way will warrant the hardware for one year from the date of purchase The method of warranty is Return to Base transport costs...

Page 8: ...1 Picturall Series Media Servers The Picturall Series Media Servers product range includes 3 models Twin Quad and Pro The following table illustrates the differences between the units Picturall Serie...

Page 9: ...ugh the next pages The display automatically goes off after 3 minutes of inactivity 2 3 2 Power off Tip The following procedure is the recommended method to safely turn off the Media Server To turn of...

Page 10: ...Two slots for additional input cards 2 x HDMI 1 4 4 x HDMI 1 4 1 x HDMI 2 0 2 x 3G SDI 4 x 3G SDI 1 x DVI 2 x DVI to be supported in future software version 2 4 2 Picturall Quad rear panel Fig 3 Pict...

Page 11: ...x 3G SDI 1 x DVI 2 x DVI 8 One slot for additional input card only 2 x HDMI 1 4 4 x HDMI 1 4 1 x HDMI 2 0 2 x 3G SDI 4 x 3G SDI 1 x DVI 2 x DVI 9 One slot for optional Genlock card to be supported in...

Page 12: ...o support Caution Disconnecting the sound card may freeze all layers with audio playback The Picturall Series Media Servers support various sound cards Audio support lets the media server adjust audio...

Page 13: ...of 50 cm 20 in of clear space at the front and rear of the unit is recommended Do not block the ventilation Do not place any fluid above or near the server Do not apply any pressure against the chassi...

Page 14: ...thout installing a separate control software To access the web configurator launch a web browser and enter the server IP address in the address bar Fig 5 Web configurator connection All devices defaul...

Page 15: ...configuration Fig 8 Display configuration In the Display configuration menu choose the display mode Auto follow EDID settings Manual set the output resolution refresh rate and connectors manually Cust...

Page 16: ...ayers the server will use several Art Net universes Art Net subnet Set the Art Net subnet value between 0 and 15 Art Net offset Set the first channel of the first universe for layer 1 DMX profile Set...

Page 17: ...Layer 30 168 Layer 13 168 Layer 31 225 Layer 14 225 Layer 32 281 Layer 15 281 Master Block 337 Layer 16 393 Layer 17 449 Layer 18 Table 3 Example patch of 32 layers using 56ch DMX profile 4 1 5 Netwo...

Page 18: ...tware version latest if possible 2 Make sure the two servers have Picturall Commander installed in same version latest if possible 3 Create a show and transfer some media files on Server A 4 Make sure...

Page 19: ...t in the network settings Settings Conflicts with An IP address and a netmask DHCP client DHCP client DHCP server an IP address and a netmask DHCP server DHCP client 4 2 Configuration mode The Configu...

Page 20: ...a low quality USB memory might cause problems when installing the software Note At the moment the Picturall Series Media Server installer only runs on Windows On a computer 1 Connect an empty FAT32 f...

Page 21: ...r Caution Picturall Commander must always be in the same version as the Server software Update Picturall Commander together with Server software for best compatibility and performance A message is dis...

Page 22: ...k and view the server versions before connecting 5 In the Name field enter a name for the connection 6 Under Advanced change the values for Text protocol port and Data protocol port if needed 7 If nee...

Page 23: ...ange windows Once a panel is opened drag and drop a tab to customize the layout All tabs can be placed anywhere in the layout top bottom left or right Fig 14 Windows arrangement 5 5 2 Reset windows If...

Page 24: ...be used in layers Fig 15 Picturall Commander Media menu 6 1 Media types Picturall Series Media Servers support the following codecs MPEG1 MPEG2 MPEG4 MJPEG H 264 H 265 ProRes PRKL also with alpha cha...

Page 25: ...amount of free space on the server is displayed in the Free server space bar 6 3 1 Import a local media file To import a local media file to the server 1 Select a media file in the Local path list or...

Page 26: ...An image sequence must have at least 49 frames Images must have the same filename ending in 000 001 002 etc to be detected as a sequence To import an image sequence follow these steps 1 Select the im...

Page 27: ...nputs are only available for Media Servers equipped with optional input cards An input is available as a Server File if it is connected to the media server To add an input to a media collection follow...

Page 28: ...n FTP connection To import a web page through FTP connection follow these steps 1 Open an FTP connection to the Picturall Series Media Server 2 Log in Username picmedia Password aidemcip 3 Import the...

Page 29: ...ction slot to use 3 A window opens enter the Video stream URL 4 If using RTSP set transport parameters 5 Click OK Note After a video stream is added to a collection it is impossible to change its URL...

Page 30: ...R MANUAL 7 Displays In the Displays menu configure the displays of the show Fig 19 Picturall Commander Display Menu 1 Select a display from the Display list 2 At the right of the Display list there ar...

Page 31: ...g single display as a group Set current state as a default adjustments become relative to this state 7 2 Display adjustment tabs Adjustment tab Description Positioning Place transform and enable disab...

Page 32: ...ay number of each display Use to identify displays and make sure they are properly connected Selected Display grid Show grid and middle point of selected display Use when adjusting angle and curved su...

Page 33: ...can be arranged in groups to allow control of multiple displays at once The Display wizard helps creating screens made with multiple displays Fig 21 Display wizard 1 Click the Display Wizard button in...

Page 34: ...bout GPU optimization see Optimize GPU resolution and drawing performance page 74 7 6 Edge Blending Edge blending is a feature that gradually fades out the overlapping area from both projectors to cre...

Page 35: ...anel Tip If blend area is brighter or dimmer than rest of the picture use the Gamma setting to correct the image The color correction is also possible with the RGB controls Note When clicking Blend th...

Page 36: ...t 7 8 Color correction Display Adjust color correction independently for each display 1 Go to Displays and select one or more displays to control in the Display list 2 Open the Color Correction panel...

Page 37: ...The layers a listed from 1 to 32 By default the layer number defines its priority If layers overlap on the composition the layer with the highest number is displayed on the overlap area It is possibl...

Page 38: ...position to X seconds before the end 8 2 2 End action This defines what the player does when the playback reaches the end of a media End action Description at the end of the media Default Follow the m...

Page 39: ...position coordinates see Canvas and coordinates page 74 8 3 1 Draw modes Draw mode determines how a layer is drawn and how it affects the layers beneath it The following table describes the different...

Page 40: ...rker image Black areas on either layer will result black areas This mode is useful when creating masks Linear burn Equation L1 L2 1 Variant of the Subtract mode The result is a darker image Screen Equ...

Page 41: ...nology Bilinear Cubic weighted Quintic weighted Sinus weighted or Bicubic 8 4 Color correction layer Adjust color correction independently for each layer 1 Go to Layers and select one or more layers t...

Page 42: ...elected layer and assign audio channel to output Use the Channel mixer to assign an output and volume for each audio channel Use values from 0 0 to 1 0 for the channel volume For example To play a mon...

Page 43: ...shape the layer into a 3D plane Adjust rotation speed and axes 3D Sphere Reshape the layer into a 3D sphere Adjust rotation speed and axes Alpha Fill Uses this layer as the Fill Layer for alpha keying...

Page 44: ...fference between low and high contrast areas Chromakey Create a color key compositing function Adjust Red Green and Blue value parameters to set transparency Chromakey inverse Create a color key compo...

Page 45: ...er behind it Edge blur Blur the outer borders of the layer Edge Laplace Detect edges in the layer by adding blur and subtract the result from the original layer image gradually using the mixing parame...

Page 46: ...ter adding the impression of glow Halftone Modify the layer from continuous colors to single colored dots Adjust dots size Halftone advanced Modify the layer from continuous colors to single colored d...

Page 47: ...ng on the layer resembling the view through a kaleidoscope Keystone Modify the layer using the keystone corner points Lumakey Create a luminance key compositing function for the layer making the brigh...

Page 48: ...g the impression of a pencil sketch Pixelize Blur the layer by substantially reducing its apparent resolution Quick border Blur and color the outer border of the layer Similar to the Edge blur effect...

Page 49: ...r the layer with a reddish brown sepia color Sharpen Increase the contrast where color changes occur resulting in a sharper layer image Tiles Create scaled down tiled copies of the layer Water ripple...

Page 50: ...ck areas of the Alpha Key layer Note Alpha Fill is only effective if the next layer has the Alpha Key effect Alpha Key is only effective if the previous layer has the Alpha Fill effect The Alpha Key l...

Page 51: ...t show as a default show This show will be loaded every time the Picturall Series Media Server is turned on When starting with exported show Playback 1 automatically starts playing assigned cue stack...

Page 52: ...signed value for an unchanged parameter not always the default parameter value It is possible to record unchanged or default values into a cue manually A change in a cue depends on difference between...

Page 53: ...2 It is possible to set Default Cue timings for all cues and custom wait and fade times for specific cues In case of conflict the custom timings prevail Otherwise a cue is complete when the cue hold...

Page 54: ...ared Saving a cue empties the Programmer and makes it ready for the next one Tips Name the cues to have a clear list using right click then Rename Check the parameters recorded in the Programmer befor...

Page 55: ...her to trigger the cue manually or want it to run automatically after the previous cue This can be done either in the Cue Stack List or in the Playback list 9 3 4 Order cues in the stack Index number...

Page 56: ...composition 5 Make sure that media selection play mode and position control adjustments are recorded on the Programmer 6 In Cues click Save new to create a new cue 7 In Layer 2 use the position contro...

Page 57: ...empty cue a cue with no layer change To create an empty cue Right click a cue in the Cue List then click Add cue Note It is also possible to delete the parameters of an existing cue to make it empty 9...

Page 58: ...to be sent 4 Choose the Line separator 5 Click OK 9 7 2 4 Macro content and Custom macro command When creating a cue macro the content of the macro is displayed in the Macro content section Fig 31 Ma...

Page 59: ...USER MANUAL USER MANUAL USER MANUAL 9 7 3 Edit or remove a cue macro To edit a cue macro 1 Right click a Cue or a Cue stack then click Edit macro 2 Edit the cue macro then click OK To remove a cue mac...

Page 60: ...cturall Commander 1 Run Picturall Commander 2 Go to File Save show 3 Select a folder and enter a filename 4 Click Save The show is saved in a PSF file Go to File Load show to load a show 10 2 Performa...

Page 61: ...lay refresh rate is 60 GPU_DRAW Time it takes GPU to draw one single frame If GPU_DRAW reaches 80 of GPU_SWAP lower GPU load effects resolutions active layers GPU_MEM The amount of memory used by the...

Page 62: ...2 Click Edit and enter new values in the MTC Settings dialog 10 4 Control Model The Control Model is a tree structure of all the control groups and the controls in them It is mostly used when programm...

Page 63: ...pull the front panel on a straight axis 4 Gently tilt it down until mechanical stop The front panel is in safe still position 5 Pull the air filter and take it out from the media server 6 Carefully cl...

Page 64: ...ly with a ping command Verify that there is no more than one DHCP server in the network Verify that the firewall is not blocking the connection Video Playback is not smooth Disable unused displays Ver...

Page 65: ...description Default Value Home locate value 1 Intensity 0 255 2 3 X Layer X position 0 65535 Coordinate ranges from 5 to 5 32768 32768 4 5 Y Layer Y position 0 65535 Coordinate ranges from 5 to 5 327...

Page 66: ...FPS 0 255 112 112 0 Media default fps 1 63 1 63 fps fixed playback 64 160 0 200 relative playback speed 112 Media default fps 161 255 Reserved frame blending 17 18 Seek Seek to position 0 65535 No val...

Page 67: ...rary FX1 Library 0 255 Select FX look at FX Assignment sheet 0 0 34 FX1 Index FX1 Index 0 255 Select FX No value No value 35 FX1 Param1 FX1 Param1 0 255 No value No value 36 FX1 Param2 FX1 Param2 0 25...

Page 68: ...Replace lower layer 2 Subtract Subtract upper layer from lower layers 3 Darken Select darker parts of upper and lower layers 4 Lighten Select lighter parts of upper and lower layers 5 Multiply Multipl...

Page 69: ...Border 4 1 Amount of border Outside blur Inside blur Border color red Border color green Border color blue Edge Blur 4 2 Blur amount Mask 4 3 Mask left Mask right Mask top Mask bottom Keystone 4 4 On...

Page 70: ...a display grid horizontally 0 255 Number of columns in a display grid 1 1 2 Grid height Number of displays in a display grid vertically 0 255 Number of rows in a display grid 1 1 3 Blend size Amount...

Page 71: ...X COARSE DMX FINE Name Description Values Values description Default Value Home locate value 1 Display position 0 255 0 0 0 Display not affected by setup keeps previously set values 1 254 Display posi...

Page 72: ...Values description Default Value Home locate value 18 19 Angle X Angle correction by X 0 65535 Horizontal distortion to compensate tilted viewing angle Range 0 0 1 0 32768 32768 0 0 0 No distortion d...

Page 73: ...ration S M A R T Status Check Disabled Advanced Onboard devices configuration Azalia HD Audio Disabled Advanced Onboard devices configuration Intel LAN1 Controller Disabled Advanced Onboard devices co...

Page 74: ...ard performance with the current display setup If the displays are not side by side horizontally in the show composition using the automatic canvas optimization gives the best results C c Canvas and c...

Page 75: ...ue native resolution1 If displays have gap between them or they have different sizes then scaling will be performed and native resolution might not be archived To know actual pixels representing singl...

Page 76: ...etup display to be control monitor showing everything Note If the control monitor is connected to a GPU that has other displays connected resolution in those display is going to be bad This also affec...

Page 77: ...then connect to a given IP address and use the version field for detecting compatible versions D b Connecting to Pro Communication with Picturall Pro works through TCP IP based telnet like connection...

Page 78: ...rlInfo at cmdiface cc 2409 Control info for source1 Control object 0 Object controls Parameter name String Object name 0 source1 Parameter description String Description of the object 0 Control info 0...

Page 79: ...You can also use command ctrl_status object to see an object s current parameter values Both ctrl_status and ctrl_info commands send their output normally as human readable text but also as a message...

Page 80: ...der type Message type specified as number content Content of message depends on message type 13 CTRL_STATUS Control status result of ctrl_status 14 CTRL_INFO Control info result of ctrl_info 15 ENUM_O...

Page 81: ...ssage content is the parameter descriptions for object Example message linefeeds added for better readability MSG 100002 176 14 Control object 0 Object controls nParameter name String Object name 0 so...

Page 82: ...io10 n 253 fx_l10_fx1 n254 fx_l10_fx2 n255 layer11 n256 source11 n260 audio11 n261 fx_l11_fx1 n262 fx_l11_fx2 n263 layer12 n264 source12 n 268 audio12 n269 fx_l12_fx1 n270 fx_l12_fx2 n271 layer13 n 27...

Page 83: ...ment takes the form parameter value where parameter is name of the parameter belonging to selected object and value is a valid value for that parameter Multiple parameter value pairs can be given by s...

Page 84: ...sibly overlapping output from multiple system_bg calls error Error description in case of bad system call success yes no depending on whether the call succeeded None of the fields are mandatory except...

Page 85: ...87 6644 Toll free 1 855 353 4988 3047 Summer Oak Place Buford GA 30518 USA Analog Way Ltd Tel 852 2967 0428 Unit 2705 06 27 F Tung Seng Commercial Building 69 Jervois Street Sheung Wan Hong Kong Sales...

Page 86: ...86 www analogway com USER MANUAL USER MANUAL USER MANUAL USER MANUAL USER MANUAL USER MANUAL USER MANUAL USER MANUAL...

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