manualshive.com logo in svg

AMX AXB-TMC, Instruction Manual

Share
Download
AMX AXB-TMC Instruction Manual Download Page 41

Troubleshooting

37

 AXB-TMC-TMX+ Television Managers

Troubleshooting Guide (Cont.)

Problem

Resolution

RS-232 commands not being 
sent or received through the 
RS-232 port.

This is the result of improper wiring or settings within the Axcess Central 
Controller. Verify the wiring by referring to the 

DB9 data communication 

connector for a PC, 

page 10, of this manual.

Verify the baud rate is being sent at least at the startup of the Axcess program 
and the system has been reset after the AXB-TMC/TMX+ was installed and 
operational. Verify that the baud rate and other information is set properly for 
the device connected to the AXB-TMC/TMX+.

AXlink LED stays on.

This is a bad AXB-TMC/TMX+ device or bad wiring within the AXlink cable. To 
quickly verify the wiring, install a working AXB-TMC/TMX+ in place of the sus-
pect device. If the working AXB-TMC/TMX+ functions in this location, then 
contact AMX to return the failed unit. If the working AXB-TMC/TMX+ does not 
function, then the problem is in the wiring. Starting at the unit's terminating 
point, trace the wiring back towards the appropriate Axcess master. Verify 
connections are installed properly and that there are not any open connections 
within the wire itself.

Front panel LEDs stay on.

This is faulty wiring, faulty AXB-TMC/TMX+ (as detailed in The AXlink LED is 
on solid). This also may be the result of loss of firmware within the device itself. 
Connect the questionable AXB-TMC/TMX+ to a working AXlink leg, then 
attempt to install the firmware using SOFTROM. If this is not successful and 
you are unable to correct the problem, contact AMX to return the faulty device.

All front panel LEDs blink.

All front panel LEDs blinking indicates a bad AXB-TMC/TMX+ and the unit 
should be replaced.

IR in LED blinks unexpectedly 
when no IR is present.

If the IR in LED blinks unexpectedly, when no IR is present, issue the "'SFOF'" 
Send_Command to make sure that it is not indicating RS-232 activity. Refer to 
the 

System Send_Commands

, page 21, of this manual.

Summary of Contents for AXB-TMC

Page 1: ...instruction manual AXlink Bus Controllers AXB TMC TMX Television Managers ...

Page 2: ... liability applies whether damages are sought or a claim is made under this warranty or as a tort claim including negligence and strict product liability a contract claim or any other claim This limitation of liability cannot be waived or amended by any person This limitation of liability will be effective even if AMX Corporation or an authorized representative of AMX Corporation has been advised ...

Page 3: ...for a PC 10 Power Current Sensor Connections 10 PC1 Connections 11 IRX SM or IRX UM receiver connectors 11 IR Signal Attenuation CC IRC Adjustment 11 Television Power Receiver CC XPS Adjustment 12 Mounting Options 12 Surface Mount installation 12 Installing angle mounting brackets 12 Detachable mounting 13 Permanent mount installation 13 Rack mount installation 14 Upgrading the Firmware 17 Configu...

Page 4: ...2 AXB TMC TMX Television Managers Table of Contents Response Mask 31 RS 232 Response Commands 31 RS 232 Send_Commands 32 Troubleshooting 35 ...

Page 5: ...ource selection and management via remote control The AXB TMC TMX acts as a local Axcess controller and as a receiver for an AMX wireless control panel The AXB TMC is identical to the AXB TMX The only difference being the AXB TMC built in clock that is controlled via AXlink Send_Commands The AXB TMC TMX supports both AXlink and RS 232 control protocols FIG 1 AXB TMX and AXB TMC AXlink Television M...

Page 6: ...D Red Flashes when the AXB TMC TMX IR port sends and IR command to the tele vision receiver TV Power LED Red Lights when the CC XPS External Frequency Television Scan Sensor detects power on a television or monitor as the horizontal scanning frequency from the television receiver Response LED Big Red Can be programmed for flash full on and off modes for control system responses to local input sign...

Page 7: ...he DEVICE DIP switch subsection Auxiliary DIP switch The Auxiliary DIP switch sets external receiver settings sensitivity of the CC XPS external frequency television scan sensor and the IR frequency Enclosure type Metal with black matte finish Weight AXB TMC 1 2 lb 544 3 g AXB TMX 1 0 lb 453 5 g Dimensions 1 74 x 4 06 x 10 63 4 42 cm x 10 31 cm x 27 00 cm Accessories included One CC XPS external f...

Page 8: ...hrough IR emitter 1 2 3 4 5 OFF OFF OFF ON OFF 6 mA IR data OFF OFF ON OFF OFF 3 mA IR data OFF ON OFF OFF OFF 1 4 mA IR data ON OFF OFF OFF OFF 0 6 mA IR data OFF OFF OFF OFF ON Serial data Auxiliary DIP Switch Setting 6 and Values for IR serial IR signal S2 switch 6 ON 38 kHz OFF 455 kHz Disables internal 38 kHz IR receiver Auxiliary DIP Switch Settings 7 8 and Values for IR Scan Frequency Detec...

Page 9: ...shows the location of the jumpers on the AXB TMC TMX circuit boards Jumpers J1 and J2 select AXlink or RS 232 communications and J4 sets the I O pull up voltage to either 5 VDC or 12 VDC FIG 3 Jumper locations JP1 JP2 JP4 Front RS232 AXlink J1 J2 J4 12 VDC 5 VDC ...

Page 10: ...Product Information 6 AXB TMC TMX Television Managers ...

Page 11: ...lied voltage and the wire gauge used for the cable The following table lists wire sizes and the maximum lengths allowable between the AXB TMC TMX and Central Controller The maximum wiring lengths are based on a minimum of 13 5 volts available at the Central Controller s power supply If the AXB TMC TMX is installed farther away from the Central Controller than recommended in the Wiring Guidelines t...

Page 12: ...lation The following steps describe the installation of the IR emitter to the television IR window 1 Using a sharp edged tool knife blade razor knife etc separate the factory installed shell as shown in FIG 6 2 Test fit the IR shield FIG 7 to the television s IR window If necessary use scissors and trim the shield to fit FIG 4 TV sensor connector FIG 5 IR emitter connector wiring diagram FIG 6 Rem...

Page 13: ...elevision input IR window 5 Press firmly to activate the pressure sensitive adhesive of the IR shield AXlink Data and Power Connections Connect the Central Controller s AXlink connector to the AXlink connector male on the rear panel of the AXB TMC TMX for data and 12 VDC power as shown in FIG 9 FIG 8 IR emitter diode installed FIG 9 AXlink wiring diagram IR input window IR shield IR emitter diode ...

Page 14: ...nt that does not generate horizontal scan frequencies Connect the optional PCS as shown in FIG 11 for automated power control using Send_Commands PON and POF A PIN command must be sent to the AXB TMC TMX either from terminal mode or from within an Axcess program If PIN is not used the PCS state is received as TM Device 251 for I O 1 FIG 10 AXlink and 12 VDC power supply wiring diagram DB 9 Program...

Page 15: ...l panels You can wire up to eight receivers in parallel For setting the receivers refer to the Auxiliary DIP Switch on page 3 subsection of this manual IR Signal Attenuation CC IRC Adjustment If you experience television control problems after connecting a CC IRC IR Emitter to the television the television may be too sensitive to interpret the IR signal generated by the AXB TMC TMX You can reset s...

Page 16: ...d held remote Mounting Options Surface Mount installation Installing angle mounting brackets To install the angle brackets on the AXB TMC TMX 1 Position the side of the angle mounting bracket with two holes against the side of the AXB TMC TMX Then align the two bracket holes with the two threaded screw holes in the side of the AXB TMC TMX 2 Insert two of the four flat head screws provided and star...

Page 17: ...ve 3 Repeat steps 1 and 2 for the other mounting bracket Then go to the next step 4 Remove the remaining two backing strips from the Velcro and position the AXB TMC TMX above the spot it is to be mounted 5 Slowly place the AXB TMC TMX against the mounting location and press firmly to secure the adhesive Permanent mount installation To permanently mount the AXB TMC TMX 1 Install the optional angle ...

Page 18: ...over panel may be mounted on the front or rear of the cutout Then insert the two 4 40 x 1 2 pan head screws through cover panel holes and the mounting bracket 4 Place the split washers on the two screws Then thread the two nuts onto the two screws 5 Using a nut driver and a Phillips screwdriver tighten each of the two cover panel retaining screws 6 Position the long rack mount bracket against the ...

Page 19: ... Screw 10 32 x 625 Phillips truss 4 Mounting screws to attach rack kit to equipment rack Screw 4 40 x 562 Phillips pan 2 Attachment of cover panel to mounting bracket Used with nuts and washers Screw 4 40 x 250 Phillips flat 4 Attachment of mounting brackets to the AXB TMC TMX Washer 10 nylon black 4 Placed over the rack mounting screws prior to attaching the AXB TMC TMX unit to the equipment rack...

Page 20: ...Installation 16 AXB TMC TMX Television Managers ...

Page 21: ...hen use the up down arrow keys to select the interface communications speed and press ENTER Be sure the BAUD RATE selections match the setting on the Controller 4 Press F10 to save the communication settings and to exit the CONFIGURE screen Downloading the Firmware To download the firmware 1 Press F5 to acquire the list of online programmable devices You can also press F2 to select all Online prog...

Page 22: ...Upgrading the Firmware 18 AXB TMC TMX Television Managers ...

Page 23: ...127 Channels that generate IR code for the corresponding functions 128 246 Push and release channels for received IR code 247 Generates PUSH when the AXB TMC TMX powers up if firmware version 2 28 or newer is loaded 248 A push on this channel indicates a power failure error 249 Response LED blinks when channels 249 and 250 are on AXB TMC Only A push and release on this channel indicates that the c...

Page 24: ...1 PLAY 22 CHANNEL UP or 2 STOP 23 CHANNEL DOWN or 3 PAUSE or STILL 24 VOLUME UP or 4 FFWD 25 VOLUME DOWN or 5 REWIND 26 MUTE 6 SEARCH FWD 27 ON power typically 7 SEARCH REV 28 OFF power typically 8 RECORD 29 TV Video TV VCR or TV LDP one button source selection 9 POWER or ON OFF 30 TV 10 0 or 10 31 Video1 Line A VCR1 VDP or input 11 1 channel digits 32 Video2 Line B VCR2 or input 12 2 33 Video3 13...

Page 25: ...AXBTMX CH 25 Sets the television connected to channel 25 on the AXB TMC TMX CTOF Sets the single IR pulse off time Syntax CTOF Time Sets the single IR pulses off time between channel digits and IR functions Time is stored in permanent memory System default is 5 5 second This is the time between digits or pulses that are associated with an SP command The Time value is returned in 10 second incremen...

Page 26: ...nt to the AXC EM The maximum number of direct connections is 16 Example SEND_COMMAND AXBTMX DC 145 24 Connects IR in 145 to IR out 24 and increases the volume level on the equip ment connected to the AXB TMC TMX DE Sets the delay time in 10 second increments for the television power sensor CC XPS or PCS to stabilize before sensing for a status change Syntax DE Time Variable Time 0 through 255 Syst...

Page 27: ...television controller starts processing stored buffer commands Then if another IR function 28 fails to turn the television s power off the television con troller sends a PUSH and RELEASE to channel 248 and generates a power failure error If the device is turned on manually this command turns television power off unless the television controller receives a PON power on or POD disable POF command Ex...

Page 28: ... Controller Syntax PTOF Example SEND_COMMAND AXBTMX PTOF Sends the current IR power pulse off time from the AXB TMC TMX to the Central Controller in the PTOF Time format PTON Sets the IR power pulse on time in increments of 10 seconds Syntax PTON Time Variable Time Time is stored in permanent memory System default is 5 5 second PTON sets the pulse length for all power pulses regardless if the puls...

Page 29: ...COMMAND AXBTMX XCH 3 Sets the XCH Channel extended channel command to mode 3 Refer to the XCH command for additional programming examples XCH Transmit the IR code in the format set with the XCHM mode command Syntax XCH Channel Variables Channel 0 through 999 Mode 0 default Example SEND_COMMAND AXBTMX XCH 3 Transmits the IR code as 3 enter SEND_COMMAND AXBTMX XCH 34 Transmits the IR code as 3 4 ent...

Page 30: ...play time to 12 hour format Syntax CK12 Example SEND_COMMAND TMC CK12 Time now displayed on a 12 hour format 1 00 00 to 12 59 59 CK24 Sets the display time to 24 hour format Syntax CK24 Example SEND_COMMAND TMC CK24 Time now displayed on a 24 hour format 00 00 00 to 23 59 59 CLEARSTP Clears the current stopwatch contents and resets all values to zero Syntax CLEARSTP Example SEND_COMMAND TMC CLEARS...

Page 31: ...lls can appear stationary and then move to the left by sending the first five characters then the complete character string including the first five characters SETCT Stops and sets the count down timer Syntax SETCT hh mm ss Variable hh mm ss hour minute second s Example SEND_COMMAND TMC SETCT 11 27 00 Sets the countdown timer to 11 27 00 SHOWCLK Displays the current Central Controller time Syntax ...

Page 32: ...eating scroll ends and any future scrolling data will scroll once STARTCT Starts the countdown timer Syntax STARTCT Example SEND_COMMAND TMC STARTCT Countdown timer starts STARTSTP Starts the stopwatch elapsed time counter Syntax STARTSTP Example SEND_COMMAND TMC STARTSTP Stopwatch begins tracking elapsed time STOPCT Stops active countdown timer Syntax STOPCT Example SEND_COMMAND TMC STOPCT Countd...

Page 33: ...t Cont Name Char Hex Dec Char Hex Dec Char Hex Dec horiz tab 29 41 I 49 73 I 69 105 line feed 2A 42 J 4A 74 j 6A 106 vert tab 2B 43 K 4B 75 k 6B 107 form feed 2C 44 L 4C 76 l 6C 108 carriage return 2D 45 M 4D 77 m 6D 109 shift our 2E 46 N 4E 78 n 6E 110 shift in 2F 47 O 4F 79 o 6F 111 data line escape 0 30 48 P 50 80 p 70 112 device control 1 1 31 49 Q 51 81 q 71 113 device control 2 2 32 50 R 52 ...

Page 34: ...ds the string AXB TMX TMC to the 9 pin serial port Send Command Syntax 5 0 BYTES STRING CHECKSUM Example 5 3 9 PON 0 This PON command is sent to the AXB TMC TMX Get Bus Status Syntax 8 CHECKSUM Example 8 50 Requests bus status The AXB TMC TMX responds with a BUS STATUS string Get Device Syntax 9 CHECKSUM Example 9 51 Requests the devices and device numbers of the AXB TMC TMX The AXB TMC TMX respon...

Page 35: ... 7 msb RECEIVE STRING 1 6 msb NOT USED X 5 msb CHANNEL CHANGE 1 4 msb NOT USED X 3 msb NOT USED X 2 msb NOT USED X 1 msb NOT USED X 0 msb NOT USED X RS 232 Response Commands Channel Status Syntax 1 0 CHANNEL STATUS CHECKSUM Example 1 0 1 1 45 Status Byte 1 Push 0 Release Push on reports a channel 1 Receive String Syntax 3 0 BYTES STRING CHECKSUM Example 3 0 9 AXB TMX TMC 172 The string AXB was rec...

Page 36: ... commands from the master DC PON POF CH and SP commands Channel 1 to 127 Example SEND_COMMAND AXBTMX RA 27 POWER ON Transmits the POWER ON string when channel 27 is turned on The string is sent over the DB9 RS 232 port on the AXB TMC TMX RK Deletes all the RS 232 assignments set with the RA command Syntax RK Example SEND_COMMAND AXBTMX RK Deletes all the RS 232 assignments set with the RA command ...

Page 37: ...X Syntax SU value Variable Value See FIG 16 and the following tables Example SEND_COMMAND AXBTMX SU 255 Sets the AXB TMC TMX communication settings to 38 4K baud no parity 8 data bits 1 stop bit FIG 16 SU Send_Command bit values Stop and Data Bit Settings Value Bit Settings Bit 1 0 Stop bits 0 1 bit 2 bits Data bits 1 8 bits 7 bits Parity Settings Bits Parity 2 3 4 Space 0 1 1 Mark 0 0 1 Even 1 0 ...

Page 38: ... Baud Rate Settings Cont Bits Baud rates 5 6 7 9 600 1 0 1 19 200 0 1 1 38 400 1 1 1 Common Settings Baud Parity Data Stop Binary value Hex value Decimal value 1 200 Even 7 1 01010101 55 85 9 600 Even 7 1 10110101 B5 181 38 400 Even 7 1 11110101 F5 245 1 200 None 8 1 01011111 5F 95 9 600 None 8 1 10111111 BF 191 38 400 None 8 1 11111111 FF 255 ...

Page 39: ...r the AXlink wiring is not installed correctly After completing this test turn off the messaging by entering the following com mand SHOW INPUT OFF External IR sensor does not send pushes to Axcess This is caused by improper wiring to the sensor or improper setting of the Auxiliary DIP switch on the AXB TMC TMX Verify proper wiring by referring to the IRX SM or IRX UM receiver connectors subsection...

Page 40: ... of this manual When using this command and the other change commands you cannot back space while entering the message You may also need to type MESSAGES ON before entering the above command to get the positive response If you enter MESSAGES ON you must always enter MESSAGES OFF after completing your testing to ensure optimum performance AXB TMC TMX receives only one digit whenever a two digit cha...

Page 41: ... return the failed unit If the working AXB TMC TMX does not function then the problem is in the wiring Starting at the unit s terminating point trace the wiring back towards the appropriate Axcess master Verify connections are installed properly and that there are not any open connections within the wire itself Front panel LEDs stay on This is faulty wiring faulty AXB TMC TMX as detailed in The AX...

Page 42: ...ive richardson TX 75082 USA 469 624 8000 800 222 0193 fax 469 624 7153 technical support 800 932 6993 032 004 1541 5 02 2002 AMX Corporation All rights reserved AMX the AMX logo the building icon the home icon and the light bulb icon are all trademarks of AMX Corporation AMX reserves the right to alter specifications without notice at any time In Canada doing business as Panja Inc ...

Reviews:

No comments

Brands by name

Popular brands

Load more brands