User's Guide
6-12 Solving Problems
Troubleshooting Problems
If you experience a printer problem that you cannot correct, consult the
following troubleshooting guide for assistance. If you are still unable to
solve the problem, contact your Service Representative.
Table 6-1. Troubleshooting Guide
Symptom
Probable Cause/Corrective Action
Printer does not turn on; control
9
9
9
9
9
Power cable is not plugged into
panel is blank.
power outlet or printer. Check
cable.
9
9
9
9
9
Power outlet is not supplying
voltage. Check outlet with
another appliance.
9
9
9
9
9
Main power fuse is blown or
defective. Check fuse and
replace if necessary.
Error message appears.
9
9
9
9
9
Find error message in this
section and perform the
corrective action(s).
Self test does not operate and no
9
9
9
9
9
Printer requires service; contact
error message is displayed.
your Service Representative
for assistance.
Control panel buttons do not work.
9
9
9
9
9
Printing is in progress. Wait
until printing stops.
Select-dial does not move paper.
9
9
9
9
9
Printing is not paused. Press
Ready button and try again.
Self test runs ok; but printer re-
9
9
9
9
9
Printing is paused; press the
mains idle when computer sends
Ready button.
print data.
User's Guide
6-12 Solving Problems
Troubleshooting Problems
If you experience a printer problem that you cannot correct, consult the
following troubleshooting guide for assistance. If you are still unable to
solve the problem, contact your Service Representative.
Table 6-1. Troubleshooting Guide
Symptom
Probable Cause/Corrective Action
Printer does not turn on; control
9
9
9
9
9
Power cable is not plugged into
panel is blank.
power outlet or printer. Check
cable.
9
9
9
9
9
Power outlet is not supplying
voltage. Check outlet with
another appliance.
9
9
9
9
9
Main power fuse is blown or
defective. Check fuse and
replace if necessary.
Error message appears.
9
9
9
9
9
Find error message in this
section and perform the
corrective action(s).
Self test does not operate and no
9
9
9
9
9
Printer requires service; contact
error message is displayed.
your Service Representative
for assistance.
Control panel buttons do not work.
9
9
9
9
9
Printing is in progress. Wait
until printing stops.
Select-dial does not move paper.
9
9
9
9
9
Printing is not paused. Press
Ready button and try again.
Self test runs ok; but printer re-
9
9
9
9
9
Printing is paused; press the
mains idle when computer sends
Ready button.
print data.
Summary of Contents for AMT ACCEL-5350
Page 1: ...Document No 397000 B User s Guide AMTACCEL 5350 ...
Page 2: ......
Page 4: ...User s Guide ii Preface ...
Page 22: ...User s Guide xx Contents ...
Page 26: ......
Page 44: ...User s Guide 2 14 Set Up ...
Page 62: ...User s Guide 3 18 Loading Paper ...
Page 106: ...User s Guide 4 44 Control Panel ...
Page 158: ......
Page 164: ...User sGuide B 6 Bar Codes ...
Page 178: ......
Page 242: ......
Page 254: ......
Page 255: ...AMT Datasouth Corp 4765 Calle Quetzal Camarillo CA 93012 8546 www amtdatasouth com ...