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cold water inlet line and allow water to flow through heater and out 

drain valve.  Don’t forget to plug vent and cap opening in Flo-Jug.

9.  When flushing is completed:

 

•  Fill heater being certain to expel air from tank through a nearby 

hot water faucet or, if removed, the relief valve opening.

 

•  The heater relief valve can be washed in UN•LIME if it is limed.

 

•  Replace relief valve if removed for deliming.

 

•  Restore gas, oil or electrical supply to heater.

 

•  Check for water leakage.

10.  Flo-Jug cleanup:

 

•  Allow scale to separate from UN•LIME and settle on bottom of 

Flo-Jug.

 

 

•  Pour off UN•LIME into plastic container and check for reuse.

 

•  Rinse sediment from Flo-Jug.

CHECKLIST

Before contacting your dealer, check the water heater to see if the apparent 

malfunction is caused by some external fault. Consulting this checklist 

may eliminate the need for a repair call and restore hot water service.

NOT ENOUGH OR NO HOT WATER

1.  Look  for leaking or open hot water faucets.  Check for excessive 

usage.

2.  Your gas company can check the gas input to the heater to see that 

it is correct.  An underfired heater will not produce hot water at its 

normal recovery rate.

3.  If the heater was installed when incoming water temperatures were 

warm, colder incoming temperatures will create the effect of less 

hot water.

4.  The thermostat water temperature adjusting dial may be set too low.

5.  If you cannot determine the cause of the problems, contact your 

dealer.

WATER TEMPERATURE IS TOO HOT

1.  The thermostat water temperature adjusting dial may be set too high.

2.  If lowering control setting does not reduce the water temperature  

contact your dealer.

GAS SMELL AT THE HEATER

1.  Close the main shutoff valve in the gas supply pipe near the heater, 

see Figure 5 on page 9.  The thermostat includes a gas control (top 

knob) which can also be closed.

2.  Call your gas company.

WATER LEAKAGE IS SUSPECTED

1.  Check to see if the heater drain valve is tightly closed.

2.  The apparent leakage might be condensation.  In warm or humid 

locations, condensation can accumulate and run from within the 

heater or its piping.

 

•  When a water heater is first installed and filled, the bottom of the 

tank might condense water.  The water accumulation, if excessive, 

can drip into the floor shield.  Also, during normal operation there 

may be occasions when large quantities of water are drawn, 

chilling the tank bottom.  This too can result in condensation.

 

•  Condensation, appearing in the vent pipe (water dripping from 

draft diverter) during heater operation is evidence of poor vent 

action.  Possible causes are too long a vent pipe or improper 

chimney operation.

3.  If the leakage is from the temperature and pressure relief valve or 

its discharge pipe, it may represent a normal condition.  However,  

see RELIEF VALVE section on page 7.  DO NOT PLUG THE 

TEMPERATURE AND PRESSURE RELIEF VALVE.  Also, the  

leakage could be due to unusually high water pressures or 

temperatures in the system, or to a faulty relief valve.  Your dealer 

or a qualified service technician should be called to determine the 

cause of the problem and to correct it.

4.  If you cannot identify or correct the source of water leakage:

 

•  Close the main shutoff valve in the gas supply pipe at the heater. 

See Figure 5, page 9.

 

•  Close the valve which feeds water to the cold water inlet at the 

top of the heater.

 

•  Contact your dealer.

WATER HEATER MAKES SOUNDS

1.  Occasional excessive condensation, as explained under LEAKAGE, 

can cause a sizzling sound as the moisture is vaporized by the gas 

flame. This is a normal sound and may be disregarded.

2.  Sediment and water scale accumulations may cause rumbling 

noises. See MAINTENANCE or contact your dealer for details of 

flushing the heater.

3.  If you cannot identify or remedy the condition, contact your dealer.

CONDENSATION

Water vapor can condense on the cooler surfaces of the tank forming 

droplets, these drip into the fire or run out on the floor.  This is common at 

the time of startup after installation, during periods of time when incoming 

water is very cold, or the heater may be undersized for the requirements.

Droplets from the bottom of the flue may be due to corrosive combustion 

products or improper vent.  Check with your dealer for more information.

ANODE

The anode rod is used to protect the tank from corrosion.  Most hot water 

tanks are equipped with an anode rod.  The submerged rod sacrifices 

itself to protect the tank.  Instead of corroding the tank, water ions attack 

and eat away the anode rod.  This does not affect the water’s taste or 

color.  The rod must be maintained to keep the tank in operating condition.

Anode deterioration depends on water conductivity, not necessarily 

water condition.  A corroded or pitted anode rod indicates high water 

conductivity and should be checked and/or replaced more often than 

an anode rod that appears to be intact.  Replacement of a depleted 

anode rod can extend the life of your water heater.  Inspection should 

be conducted by a qualified technician, and at a minimum should be 

checked annually after the warranty period.

A hydrogen sulfide (rotten egg) odor may result if water contains high 

sulfate and/or minerals.  Chlorinating the water supply should minimize 

the problem.  (See EXTENDED NON-USE PERIODS).

Summary of Contents for BBCN375T754NV 100 Series

Page 1: ...AL ULTRA LOW NOx GAS WATER HEATER Glass Lined Tank type Water Heater INSTALLATION OPERATION SERVICE MAINTENANCE LIMITED WARRANTY CAUTION TEXT PRINTED OR OUTLINED IN RED CONTAINS INFORMATION RELATIVE T...

Page 2: ...Canada Current edition of the Installation Code CAN CSA B149 1 and the Canadian Electrical Code CSA C22 1 These are available from Canadian Standards Association 8501 East Pleasant Valley Road Clevel...

Page 3: ...r and Igniter 12 Checking Gas Input 12 Vent System 12 Blower Maintenance 13 Relief Valve 13 Hot Water Odor 13 Winter Protection 13 Replacement Parts 13 PREVENTIVE MAINTENANCE 13 14 Procedure for Perio...

Page 4: ...gas in excess of the safe limits This could result in serious injury or death Contact your local gas supplier for any specific changes that may be required in your area Upon completion of derating of...

Page 5: ...THROUGH THE CHIMNEY OR VENT PIPE The venting of the water heater should be inspected by a qualified service technician at the time of installation and periodically thereafter to ensure a down draft c...

Page 6: ...t of the vent system are exposed to ambient temperatures below 35 degrees F 2 degrees C it must be insulated to prevent condensation Do not connect the heater to a common vent or chimney with solid fu...

Page 7: ...E LOCATION TO AVOID SCALDING OR WATER DAMAGE THIS LINE MUST NOT BE REDUCED FROM THE SIZE OF THE VALVE OUTLET AND MUST NOT CONTAIN VALVES RESTRICTIONS NOR SHOULD IT BE LOCATED IN FREEZING AREAS DO NOT...

Page 8: ...having jurisdiction AN ELECTRICAL GROUND IS REQUIRED TO REDUCE RISK OF ELECTRICAL SHOCK OR POSSIBLE ELECTROCUTION If any of the original wire as supplied with the appliance must be replaced use only t...

Page 9: ...matic gas valve while heater is operating TABLE 5 Type of Gas Input Manifold Pressure Natural 75 100 Btu hr 22 KW hr 4 0 in W C 1 12 kPa OPERATION It is recommended that a qualified person perform the...

Page 10: ...as been under water OPERATING INSTRUCTIONS A Set thermostat to the lowest setting B Turn off all the electric power to the appliance if service is to be performed TO TURN OFF GAS TO APPLIANCE BEFORE O...

Page 11: ...akage corrosion and other deficiencies which could cause an unsafe condition 3 So far as is practical close all building doors and windows and all doors between the space in which the water heater s c...

Page 12: ...rn doors windows exhaust fans fireplace dampers and any other gas burning appliance to their previous conditions of use 7 If improper venting is observed during any of the above tests the venting syst...

Page 13: ...anode as necessary to maintain corrosion protection For further information contact your dealer WINTER PROTECTION In regions where freezing weather is encountered all water must be drained from unit...

Page 14: ...the Flo Jug kit This screw is to be installed in the vent hole when Flo Jug is not in use Remove drain valve from heater and insert a 3 4 x 4 nipple Connect and clamp 1 I D x 3 hose to Flo Jug and hea...

Page 15: ...idence of poor vent action Possible causes are too long a vent pipe or improper chimney operation 3 If the leakage is from the temperature and pressure relief valve or its discharge pipe it may repres...

Page 16: ...information and tables may serve to answer your question about a problem that you are having without having to call a service agent For your safety water heater service should be performed only by a q...

Page 17: ...a qualified person for service 3 Thermostat problems A Thermostat set too low Set temperature control higher B Thermostat or ECO defective Replace gas control valve thermostat C High limit control ci...

Page 18: ...control does not energize the blower replace the Intelli Vent control If the blower fails to Blower may run continuously in start when energized replace the blower assembly this condition 2 Ensure the...

Page 19: ...ff for 10 20 seconds then on again to clear this error code 4 Ensure the flame sensor is clean use ultra fine steel wool or Scotch Brite pad to clean flame sensor 5 Ensure the hot surface ignitor is p...

Page 20: ...in tolerance 1 Ensure air pressure switch hose is not kinked or clogged ensure the blower housing is clear of any condensation 2 Check vent temperature limit switch if it is determined that the vent t...

Page 21: ...21 NOTES...

Page 22: ...22 NOTES...

Page 23: ...hod of controlling thermal expansion is also installed at the heater s and operational at all times The relief valve installed on the heater is not an acceptable method 4 SERVICE AND REPAIR EXPENSES U...

Page 24: ...nson City TN 37605 Phone 800 456 9805 Fax 800 999 5210 www americanwaterheater com Copyright 2012 American Water Heater Company All rights reserved www americanwaterheater com American Water Heater Jo...

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