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Limited Warranty

American Water Heater Company, the warrantor, extends the following LIMITED WARRANTY to the owner of this water heater.
1.

  THE TANK

If the glass-lined tank in this water heater shall prove upon examination by the warrantor to have leaked due to natural corrosion from potable wa-

ter therein, during the first THREE years after initial installation, the warrantor will supply a complete new American water heater of equivalent size 

and current model.  Some government agencies are requiring energy efficient standards for water heaters.  In the event regulations prohibit sale 

of a model of equivalent size and construction, American Water Heater Company will provide a model which complies with the regulations of your 

area, in which case the consumer will be charged the difference in price between the like replacement and the energy efficient model required.  

The warranty on the replacement water heater will be limited to the unexpired term of the original warranty

.

2.  

ALL OTHER PARTS

If within ONE year after initial installation of this water heater, any part or portion shall prove upon examination by the warrantor to be defective in 

material or workmanship, the warrantor will repair or replace such part or portion at its option.

3.  

CONDITIONS AND EXCEPTIONS

This warranty shall apply only when the water heater is installed in accordance with local plumbing and building codes, ordinances and regulations, 

the printed instructions provided with it and good industry practices.  In addition, a temperature and pressure relief valve, certified by A.G.A./CGA 

and approved by the American Society of Mechanical Engineers, must have been installed.

 a.  This warranty shall apply only when the heater is:

 

(1) 

used at temperatures not exceeding the maximum calibrated setting of its thermostat;

 

(2) 

used at water pressure not exceeding the working pressure shown on the heater;

 

(3) 

filled with potable water, free to circulate at all times and with the tank free of damaging water sediment or scale deposits;

 

(4) 

used in a non-corrosive and non-contaminated atmosphere;

 

(5) 

used with factory approved anode(s) installed;

 

(6) 

in its original installation location;

 

(7) 

in the United States, its territories or possessions, and Canada;

 

(8) 

sized in accordance with proper sizing techniques for commercial and/or residential water heaters;

 

(9) 

bearing a rating plate which has not been altered, defaced or removed, except as required by the warrantor;

  (10) 

used in an open system or in a closed system with properly sized and installed thermal expansion tank;

 

(11) 

operated with properly installed dirt leg;

  (12) 

fired with the fuel for which it was factory built;

  (13) 

fired at the factory rated input;

  (14) 

operated with the inner and outer combustion chamber doors in place.

 b.  Any accident to the water heater, any misuse, abuse (including freezing) or alteration of it, any operation of it in a modified form, any use of  

  

insulation blankets, or any attempt to repair tank leaks will void this warranty.

 c.  This warranty is void if a device acting as a backflow prevention device (check valves etc.) is installed in the cold water supply the heater is 

connected to, unless an effective method of controlling thermal expansion is also installed at the heater(s) and operational at all times.  The 

relief valve installed on the heater is not an acceptable method.

4.  

SERVICE AND REPAIR EXPENSES

Under the limited warranty the warrantor will provide only a replacement water heater or part thereof.  The owner is responsible for all other costs.  

Such costs may include but are not limited to:

 a.  Labor charges for service removal, repair or reinstallation of the water heater or any component part;

 b.  Shipping, delivery, handling, and administrative charges for forwarding the new heater or replacement part from the nearest distributor and  

  

returning the claimed defective heater or part to such distributor.

 c.  All cost necessary or incidental for any material and/or permits required for installation of the replacement heater or part.

5.  

LIMITATIONS ON IMPLIED WARRANTIES

Implied warranties, including the warranty of merchantability imposed on the sale of this heater under state or provincial law are limited to one (1) 

year duration for the heater or any of its parts.  Some states and provinces do not allow limitation on how long an implied warranty lasts, so the 

above limitation may not apply to you.

6.  

CLAIM PROCEDURE

Any claim under the warranty should be initiated with the dealer who sold the heater, or with any other dealer handling the warrantor’s products.  If 

this is not practicable, the owner should contact:

 

U.S. Customers

 

American Water Heater Company

 

PO Box 1597, 500 Princeton Road

 

Johnson City, TN 37605

 a.  The warrantor will only honor replacement with identical or similar water heater or parts thereof which are manufactured or distributed by the warrantor.

b.  Dealer replacements are made subject to in-warranty validation by warrantor.

7.  

DISCLAIMERS

NO OTHER EXPRESS WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF OF THE WARRANTOR WITH RESPECT TO THE MERCHANTABILITY 

OF THE HEATER OR THE INSTALLATION, OPERATION, REPAIR OR REPLACEMENT OF THE HEATER. THE WARRANTOR SHALL NOT BE RE-

SPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY OR OTHER 

CONSEQUENTIAL DAMAGE. THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR DAMAGE TO ANY 

PERSONS OR PROPERTY, WHETHER DIRECT OR INDIRECT, AND WHETHER ARISING IN CONTRACT OR IN TORT.

a.  Some states or provinces do not allow the exclusion or limitation of the incidental or consequential damage, so the above limitations or  

 

exclusions may not apply to you.

b.  This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

Fill in the following for your own reference. Keep it. Registration is not a condition of warranty. The model and serial number are found on the heater’s rating plate.

Model No. _________________________________ Serial No. ________________________________ Date Installed ______________________

Dealer’s Name _________________________________________________________________________________________________________

Dealer’s Address __________________________________________________________________ Phone No. ___________________________

City and State/Province ______________________________________________________________Zip/PostalCode _______________________

KEEP THIS WARRANTY POSTED ADJACENT TO THE HEATER FOR FUTURE REFERENCE

Summary of Contents for BBCN375T754NV 100 Series

Page 1: ...AL ULTRA LOW NOx GAS WATER HEATER Glass Lined Tank type Water Heater INSTALLATION OPERATION SERVICE MAINTENANCE LIMITED WARRANTY CAUTION TEXT PRINTED OR OUTLINED IN RED CONTAINS INFORMATION RELATIVE T...

Page 2: ...Canada Current edition of the Installation Code CAN CSA B149 1 and the Canadian Electrical Code CSA C22 1 These are available from Canadian Standards Association 8501 East Pleasant Valley Road Clevel...

Page 3: ...r and Igniter 12 Checking Gas Input 12 Vent System 12 Blower Maintenance 13 Relief Valve 13 Hot Water Odor 13 Winter Protection 13 Replacement Parts 13 PREVENTIVE MAINTENANCE 13 14 Procedure for Perio...

Page 4: ...gas in excess of the safe limits This could result in serious injury or death Contact your local gas supplier for any specific changes that may be required in your area Upon completion of derating of...

Page 5: ...THROUGH THE CHIMNEY OR VENT PIPE The venting of the water heater should be inspected by a qualified service technician at the time of installation and periodically thereafter to ensure a down draft c...

Page 6: ...t of the vent system are exposed to ambient temperatures below 35 degrees F 2 degrees C it must be insulated to prevent condensation Do not connect the heater to a common vent or chimney with solid fu...

Page 7: ...E LOCATION TO AVOID SCALDING OR WATER DAMAGE THIS LINE MUST NOT BE REDUCED FROM THE SIZE OF THE VALVE OUTLET AND MUST NOT CONTAIN VALVES RESTRICTIONS NOR SHOULD IT BE LOCATED IN FREEZING AREAS DO NOT...

Page 8: ...having jurisdiction AN ELECTRICAL GROUND IS REQUIRED TO REDUCE RISK OF ELECTRICAL SHOCK OR POSSIBLE ELECTROCUTION If any of the original wire as supplied with the appliance must be replaced use only t...

Page 9: ...matic gas valve while heater is operating TABLE 5 Type of Gas Input Manifold Pressure Natural 75 100 Btu hr 22 KW hr 4 0 in W C 1 12 kPa OPERATION It is recommended that a qualified person perform the...

Page 10: ...as been under water OPERATING INSTRUCTIONS A Set thermostat to the lowest setting B Turn off all the electric power to the appliance if service is to be performed TO TURN OFF GAS TO APPLIANCE BEFORE O...

Page 11: ...akage corrosion and other deficiencies which could cause an unsafe condition 3 So far as is practical close all building doors and windows and all doors between the space in which the water heater s c...

Page 12: ...rn doors windows exhaust fans fireplace dampers and any other gas burning appliance to their previous conditions of use 7 If improper venting is observed during any of the above tests the venting syst...

Page 13: ...anode as necessary to maintain corrosion protection For further information contact your dealer WINTER PROTECTION In regions where freezing weather is encountered all water must be drained from unit...

Page 14: ...the Flo Jug kit This screw is to be installed in the vent hole when Flo Jug is not in use Remove drain valve from heater and insert a 3 4 x 4 nipple Connect and clamp 1 I D x 3 hose to Flo Jug and hea...

Page 15: ...idence of poor vent action Possible causes are too long a vent pipe or improper chimney operation 3 If the leakage is from the temperature and pressure relief valve or its discharge pipe it may repres...

Page 16: ...information and tables may serve to answer your question about a problem that you are having without having to call a service agent For your safety water heater service should be performed only by a q...

Page 17: ...a qualified person for service 3 Thermostat problems A Thermostat set too low Set temperature control higher B Thermostat or ECO defective Replace gas control valve thermostat C High limit control ci...

Page 18: ...control does not energize the blower replace the Intelli Vent control If the blower fails to Blower may run continuously in start when energized replace the blower assembly this condition 2 Ensure the...

Page 19: ...ff for 10 20 seconds then on again to clear this error code 4 Ensure the flame sensor is clean use ultra fine steel wool or Scotch Brite pad to clean flame sensor 5 Ensure the hot surface ignitor is p...

Page 20: ...in tolerance 1 Ensure air pressure switch hose is not kinked or clogged ensure the blower housing is clear of any condensation 2 Check vent temperature limit switch if it is determined that the vent t...

Page 21: ...21 NOTES...

Page 22: ...22 NOTES...

Page 23: ...hod of controlling thermal expansion is also installed at the heater s and operational at all times The relief valve installed on the heater is not an acceptable method 4 SERVICE AND REPAIR EXPENSES U...

Page 24: ...nson City TN 37605 Phone 800 456 9805 Fax 800 999 5210 www americanwaterheater com Copyright 2012 American Water Heater Company All rights reserved www americanwaterheater com American Water Heater Jo...

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