American Dynamics Hybrid Digital Video Recorder, User Manual

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8. Trouble Shooting
The information outlined in this section may be helpful if you experience a problem with your HDVR
System. If you are unable to find the information you need or cannot resolve the issue, contact HDVR.
Display Issues
In rare instances, a video card issue may cause a distorted display as shown in the picture below.
Should this occur, follow these steps below to restore the video display.
Close the HDVR Client
Determine the video card manufacturer. This can be accomplished by right clicking on the Windows
desktop, selecting the Properties menu item. In the dialog that pops up, select the Settings tab. In the
middle of the page is a Display dropdown. It will identify the graphics chip manufacturer and model
number.
Go to the manufacturer's website and download the latest drivers for the graphics chip, then install
them.
Alternatively, from the Update Drivers page that you access by right-clicking the Display Adapter item in
Windows Device Manager, you can access the Microsoft-maintained driver database, but it quite often
lags behind the drivers available on the manufacturer's site. (Start Menu
►
Settings
►
Control Panel
►
System
►
Hardware Tab
►
Device Manager Button)
Install the new drivers.
Restart the HDVR Client. If you are still experiencing a display issue, continue to step 6.
Go to the Setup mode, Client Setup tree item.
It is likely that the VGA acceleration mode is Auto.