Altigen AltiServ, User Manual

Page: 30 / 48

24 AltiServ User Guide
To perform a normal login at your station:
Press ## , followed by your password .
To log in from another station or as a virtual extension:
Press ### , followed by your extension number , followed by your
password .
Remote Login
For remote login from outside the office:
Dial your company phone number and during the Auto Attendant/IVR
greeting, press
# , then your extension number , then your password .
For standard remote login:
The Auto Attendant/IVR must be configured. If Auto Attendant/IVR
is not used in your office, someone in the office (such as the operator)
must transfer you into the AltiGen Voice Mail System. See “Transfer
to AltiGen Voice Mail System” on page 25.
New Voice Mail Message Indicator for Remote Login
Before remote login, if the user wants to check for new messages in his
voice mail box, he can call his extension and listen to the ring. If there are
new messages in the voice mail box, the user will hear two short rings as
the extension is ringing. If there are no new messages, the user will hear one
long ring.
About Passwords
A valid password must be 4 to 8 digits (numbers or letters A-Z) in length
and cannot be the same as its extension number. Basic password patterns,
such as repeated digits (1111), consecutive digits strings (1234), or digits
that match the extension (Ext.
101 using 101 2, 9 101 , 101 01, and so on) are
not allowed. The letters map to numbers as follows:
Numbers Letters Numbers Letters
2 A, B, C, a, b, c 6 M, N, O, m, n, o
3 D, E, F, d, e, f 7 P, Q, R, S, p, q, r, s
4 G, H, I, g, h, i 8 T, U, V, t, u, v
5 J, K, L, j, k, l 9 W, X, Y, Z, w, x, y, z