AltiServ User Guide
11
Teleph
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Fe
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• Multi-Location Conferencing
• Call Park
• Call Waiting
• Call Forwarding
• Automatic Call Distribution
• Auto Attendant/IVR
• System CallBack over IP Trunk
• Calling Out from Voice Mail
•
Zoomerang
—allows the caller to leave a different extension
number as the callback number. If the callback number of a call
from another AltiWare system is available and automatically
captured, the AltiWare system only announces the extension
number but connects to the correct remote AltiWare system.
•
Dial Last Caller
—the AltiWare system will use an IP trunk to dial
the last caller if that call was received via an IP trunk.
• Call Restrictions
•
Speed Dialing
—be sure to enter all appropriate prefixes such as IP
trunk access code, Dialed Digits, and so on.
• Call Accounting
•
Caller ID
—displays location and extension number. If an
incoming call is from an unspecified IP host, the IP address is used
instead of location name.
• Voice Mail
• Microsoft Exchange Integration
•
AltiConsole Client Support—
you can use AltiConsole to handle
calls to and from IP trunks.
• AltiView / AltiView IP Extensions
Using Feature Codes
The following sections describe additional telephone features used for call
handling and management. To use any of these features:
Summary of Contents for AltiServ
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