AltiServ User Guide
9
Teleph
one
Fe
at
ure
s
1.
To park or transfer a call before answering the next call, press the
Link
or
FLASH
key and do one of the following:
• To
transfer
the call, enter the extension or phone number and hang
up.
• To
park
the call using
Personal Call Park
, press
# 31
, enter an
extension number
only
if you want to park the call at an extension
other than your own, and then hang up (see “Call Park” on page 6).
• To
park
the call using
System Call Park
, press
# 41
, note the
parked call “location” number, and then hang up.
2.
Answer the next call in queue; it will ring after you disconnect the
previous call.
Account Codes
The supervisor can create or assign codes that will enable or force users to
assign outgoing calls to particular codes for billing, tracking or forecasting
purposes.
When this option is set, after you enter outgoing call digits, the system will
prompt you for an account code before allowing the outgoing call to
proceed.
Dialing a Remote AltiWare System
Calling a Remote Extension Directly over IP
To call a remote extension directly over IP:
1.
Dial the IP trunk access code (for example,
8
).
2.
Dial the destination ID (for example,
1
), if applicable.
3.
Dial the destination extension number (for example,
101
).
Calling Remote Auto Attendant/IVR or Operator
If the remote system is configured to connect incoming calls to an operator
or Auto Attendant/IVR (and not to a person’s or workgroup extension), you
can connect with the operator or Auto Attendant/IVR as follows:
Summary of Contents for AltiServ
Page 6: ...iv AltiServ User Guide...
Page 48: ...42 AltiServ User Guide...
