Troubleshooting
CAUTION
Any oil leaking from the X-ray tube in the event of a fault is harmful.
❯
Wipe up any oil immediately.
❯
Do not swallow the oil.
❯
Stop using the unit and inform a service technician.
11 Tips for operators and service technicians
Any repairs above and beyond routine maintenance may only be done by suitably qualified per-
sonnel or by one of our service technicians.
Error
Possible cause
Remedy
Unit does not switch on
EMERGENCY STOP SWITCH
accidentally activated
❯
Releasing the EMERGENCY
STOP SWITCH.
No mains voltage
❯
Check the mains cable and
electrical connection; replace
if necessary.
❯
Contact technician.
❯
Check the mains fuse in the
building.
On/off switch is defective
❯
Contact technician.
Unit not responding
The unit has not yet completed
the startup procedure
❯
After switching on, wait until
the booting process has fin-
ished.
Cables not correctly connected
❯
Check the cable connections.
Plug-in contacts of the fiber
optic cable are contaminated
❯
Clean plug-in contacts and
sockets.
Driver for PCI Express frame
grabber card is not installed or
incorrectly installed
❯
Install driver or complete Vis-
taVox Plugin once again.
COM port incorrectly configured
❯
Check the COM port in the
service tool.
Troubleshooting
48
2210200496L41 1911V006
EN-
US
Summary of Contents for Rxonly ProVecta 3D Prime
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