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Air Techniques, Inc.
Troubleshooting
15.3 Fault on the unit.
Problem
Probable cause
Solution
Unit does not switch on
No mains voltage
• Check the mains cable and plug connection and
replace if necessary
• Check the power supply unit.
• If the touch screen does not light up, replace the
power supply.
• Check the mains fuse in the building.
On/off switch is defective
• Contact technician.
Unit switches off again
after a short time
Mains cable or power supply unit
plug not inserted correctly
• Check the mains cable and plug connections.
Hardware defect
• Contact technician
Mains supply voltage too low
• Check the mains supply voltage.
Loud operating noises after
switching on lasting for
more than 30 seconds
Radiation deflector defective
• Contact technician
Unit not responding
The unit has not yet completed
the startup procedure
• After switching the unit on, wait 20 - 30 seconds
for the startup procedure to be completed
Unit is blocked by the firewall
•
Enable the ports for the unit in the firewall settings
Unit is on, but there is
no display on the touch
screen
Touch screen initialization fault
•
Switch the unit off and on again.
Touch screen brightness set too
dark
•
Update firmware
• Increase the brightness of the touch screen.
Touch screen defective
• Contact technician
Summary of Contents for J1100
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