Agilent Technologies 11896A, User'S And Service Manual

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V erication and Service Information
P erforming a V erication Check
If the verication check fails
If the Agilent 11896A does not pass the verication check, you should review
the procedure being performed when the problem occurred. A few minutes
spent performing some simple checks may save waiting for your instrument
to be repaired. Before calling Agilent T echnologies or returning the unit for
service , please make the following checks:
1. Is the line fuse good?
2. Does the line socket have power?
3. Is the unit plugged in to the proper ac power source?
4. Is the unit turned on?
5. If other equipment, cables , and connectors are being used with the
Agilent 11896A, are they connected properly and operating correctly?
6. Review the procedure for the test being performed when the problem
appeared. Are all the settings correct? Can the problem be reproduced?
7. Are the connectors clean? See \Cleaning and handling" in Chapter 2 for
more information about cleaning the connectors .
If the Agilent 11896A still fails , you have two options:
Return the lightwave polarization controller to Agilent T echnologies for
repair . If the lightwave polarization controller is still under warranty or
is covered by an Agilent T echnologies maintenance contract, it will be
repaired under the terms of the warranty or contract. If the lightwave
polarization controller is no longer under warranty or is not covered by an
Agilent maintenance plan, Agilent T echnologies will notify you of the cost
of the repair after examining the unit. Refer to \How to Return the Agilent
11896A for Service " for more information.
Have the unit repaired by qualied service personnel. Refer to \Service
Information ".
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