ADT NVR32**-P Series User Manual Download Page 234

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Appendix A Troubleshooting, Daily

Maintenance

Real-time video color is distorted

Possible reasons:

•

When using BNC output, the NTSC and PAL setup is not correct. The real-time video
displays in monochrome

•

NVR and monitor resistance is not compatible

•

Video transmission is too long or is excessively degraded

•

NVR color or brightness setup is not correct

Cannot search local recordings

Possible reasons:

•

HDD ribbon is damaged

•

HDD is damaged

•

Upgraded program is not compatible

•

The recorded file has been overwritten

•

The Record function has been disabled

Video is distorted when searching local recordings

Possible reasons:

•

Video quality setup is too low

•

Program read error, bit data is too small. If there is a mosaic pattern in the full screen—
Restart the NVR to solve this problem

•

HDD data ribbon error

•

HDD malfunction

•

NVR hardware malfunction

There is no audio when monitoring or during playback

ADT does not support Audio functions at this time.

Time display is not correct

Possible reasons:

•

Setup is not correct

•

Battery contact is not correct or voltage is too low

•

Crystal is damaged

10.

NVR cannot control Pan/Tilt/Zoom (PTZ)

Possible reasons:

•

Front panel PTZ error

•

PTZ decoder setup, connection or installation is not correct.

•

Cable connection is not correct.

•

PTZ setup is not correct.

•

PTZ decoder and NVR protocol is not compatible.

•

PTZ decoder and NVR address is not compatible

NVR32xx-P Series User Guide

224

Summary of Contents for NVR32**-P Series

Page 1: ...ADT NVR32xx P Series Network Video Recorder User Guide...

Page 2: ...ies text to enter on the keyboard Note Notes provide extra information about a topic that is good to know but not essential to the process CAUTION Cautions draw your attention to actions that could co...

Page 3: ...1 1 Startup Sequence 13 2 1 2 Logout Shutdown 13 2 2 Live Viewing 15 2 3 Search and Playback 17 2 3 1 Other Functions 20 2 3 2 Smart Search 21 2 3 3 Playback by Time 22 2 4 Snapshot 24 2 4 1 Schedule...

Page 4: ...etup 59 3 8 3 3 Redundancy 59 3 8 4 RS232 61 3 8 5 Network 62 3 8 5 1 Network Setting 65 3 8 5 2 IP Filter 66 3 8 5 3 NTP 68 3 8 5 4 Multicast 69 3 8 5 5 PPPoE 70 3 8 5 6 DDNS 70 3 8 5 7 UPNP 72 3 8 5...

Page 5: ...9 4 Manual Recording 119 3 9 4 1 Manual Record 119 3 9 4 2 Basic Operation 120 3 9 4 3 Enable Disable Recording 120 3 9 4 4 Manual All Channel Recording 120 3 9 4 5 All Channel Schedule Recording 121...

Page 6: ...etwork 154 4 7 2 1 TCP IP 154 4 7 2 2 Connection 156 4 7 2 3 WIFI 156 4 7 2 4 3G 156 4 7 2 5 PPPoE 156 4 7 2 6 DDNS 157 4 7 2 7 IP Filter 159 4 7 2 8 Email 159 4 7 2 9 UPnP 161 4 7 2 10 SNMP 162 4 7 2...

Page 7: ...rmation Info 220 4 8 1 1 Version 220 4 8 1 2 Log 220 4 8 1 3 Online User 221 4 9 Logout 222 4 10 Un install Web Service 222 Appendix A Troubleshooting Daily Maintenance and Glossary 223 Appendix B Spe...

Page 8: ...portation security Heavy stress violent vibration or water splash are not allowed during transportation storage and installation Installation Keep upright Handle with care Do not apply power to the NV...

Page 9: ...onnect to monitor for real time surveillance o Supports TV VGA and HDMI outputs simultaneously Playback function o Each channel records independently and at the same time can support search forward pl...

Page 10: ...ion o Save the recorded files in the HDD USB device client end PC or network storage server o You can search or playback the saved files at the local end or via the Web USB device Backup function o Su...

Page 11: ...ht During playback click to control the playback bar 3 In text mode press to enter the value 3 4 Down arrow Press to move the selection in the currently active control down or to decrease the numeric...

Page 12: ...e Press to toggle between normal playback and various fast play speeds In text mode Press to select the number 7 6 In playback mode Press to toggle between reverse playback and pause playback modes In...

Page 13: ...bps self adaptive Ethernet 9 Audio input output port 10 USB port 11 Video output CVBS output 12 PoE ports Built in Switch supports Power over Ethernet 4 PoE port product supports 48V 50W 8 PoE port pr...

Page 14: ...ive low Earth ground CTRL 12V Control power output For an external alarm close the device power to cancel the alarm 12V External power input Peripheral equipment must provide 12V power 500mA NO1 C1 NO...

Page 15: ...t device to the ground end of the NVR Figure 1 4 Note There are two alarm input types NO NC When connecting the ground port of the alarm device to the NVR you can use any of the GND ports Connect the...

Page 16: ...Silver Rating resistance load Rated switch capacity 30VDC 2A 125VAC 1A Maximum switch power 125VA 160W Maximum switch voltage 250VAC 220VDC Maximum switch currency 1A Insulation Between touches with...

Page 17: ...1 NVR Overview 1 3 4 Network Connection Figure 1 5 NVR32xx P Series User Guide 7...

Page 18: ...toggle between normal playback and various slow play speeds 5 Play Next In playback mode press to playback the next video In menu setup press to move downward on the dropdown list 6 Play Previous In p...

Page 19: ...mplete setup In text mode toggles between numeric and alpha characters lower upper case Also serves as the Backspace function to delete the previous character to the left of the cursor when pressed fo...

Page 20: ...the Shift key to toggle to this keyboard Select to display upper case letters and numbers functions as a space and functions as a backspace You can also click the Shift key to toggle to this keyboard...

Page 21: ...Start up and Logout 1 Press the Power button on the front panel After the system has booted up the Startup Wizard appears on the display monitor to have you set up some basic system parameters If you...

Page 22: ...all characters are entered 6 Click Enter on the virtual keyboard The keyboard disappears 7 Click OK on the System Login dialog to enter Using the Remote Control 1 Press Enter The SYSTEM LOGIN dialog...

Page 23: ...er time as follows General as described on page 50 Network as described on page 62 Remote Device as described on page 35 Schedule as described on page 57 1 For each option click Next Step to move to t...

Page 24: ...east 3 seconds This method requires that you enter the username and password to complete the operation 2 Press the Power button on the remote control for at least 3 seconds This method requires that y...

Page 25: ...P During multiple channel mode you can change position of cameras on the screen For example left click on the camera on channel 1 drag it to the channel 8 position and release the mouse button Channel...

Page 26: ...Add Remote Device below for detailed information 5 Exit Close the live mode control bar Instant Playback The playback control supports the Play Pause and Exit and Drag functions During the playback pr...

Page 27: ...nction 1 Display window The recorded file or snapshot picture is displayed here The NVR supports 1 4 9 and16 window playback 2 Search type Select the desired file a Highlight the for the file type REC...

Page 28: ...file The system can display a maximum of 128 files at one time Use and or the mouse to view the file Select one item and then double mouse click or click Enter to playback Click in the time field and...

Page 29: ...The actual play speed depends on the software version Click to initiate motion detection Smart Search See section 2 3 2 on page 21 Click in full screen mode to create a Snapshot picture of the record...

Page 30: ...any file has been checked in the file list 12 Recording type In any play mode the time bar will change once you modify the search type Synch Check the checkbox to enable synchronized playback whereby...

Page 31: ...click and drag to select smart search zones that is the areas on the image where you want to search for motion activity See Figure 2 9 There is no motion detection zone by default you must select one...

Page 32: ...ou implement one channel smart search 2 3 3 Playback by Time You can also search for recordings by time To search for recordings by time 1 Select the recordings for one day 2 Click the list The file l...

Page 33: ...1 at the top If the Synch box is checked playback for all channels will be for the same time period If Synch is not checked you can choose separate playback periods for each channel by clicking on di...

Page 34: ...interval or when triggered by a pre determined event 2 4 1 Schedule Snapshot 1 In the Encode screen click the Snapshot button to input snapshot mode size quality and frequency Figure 2 12 2 In the FTP...

Page 35: ...tion by checking the Snapshot checkbox Figure 2 14 2 4 2 Activation Snapshot This function triggers a snapshot when the corresponding detection event occurs 1 In the Encode screen click Snapshot to in...

Page 36: ...15 2 In the FTP screen Main Menu Setting Network input the upload interval Figure 2 16 3 In the Detect screen enable the snapshot and then specify the channels for which snapshots are to be taken NVR3...

Page 37: ...his feature sets up the FTP server and enables you to upload snapshot image files to it 1 Open the Network screen Main Menu Setting Network 2 Click NETWORK SETTING 3 Enable the FTP function and double...

Page 38: ...2 Getting Started Figure 2 18 Input the corresponding information to upload the image to an FTP server NVR32xx P Series User Guide 28...

Page 39: ...de 3 Menu Operations 3 Menu Operations 3 1 Menu Tree The NVR32XX P NVR local menu tree structure is shown below For information operations via the internet refer to section 4 Web Service on page 129 N...

Page 40: ...n icons Search Info Setting Remote Device Advanced Backup and Shutdown You can also open the Main Menu by right clicking and selecting Main Menu form the context menu Figure 3 1 Click an icon to enter...

Page 41: ...ves HDD To setup USB Backup 1 Click the Backup button on the Main Menu The Backup screen appears showing all the backup device information Figure 3 3 2 Click the Detect button You can view the device...

Page 42: ...p the selected files A progress bar appears for your reference When the system completes backup a dialog box appears displaying successful backup 8 Click the Backup button to begin burning At the same...

Page 43: ...orm other operations The system will not terminate backup process Note When you click the Stop button during the burn process the stop function activates immediately For example if there are ten files...

Page 44: ...onfiguration file under current folder After a successful import the system needs to reboot to activate new setup Format Click the Format button A dialog box appears for you to confirm the current ope...

Page 45: ...ne of the following ways In the main menu click the Remote Device icon Right mouse click and select Remote Device from the context menu For channels with no IPC connection click the icon in the center...

Page 46: ...the selected device and add it to the Added Device list Note The system cannot add a new device if the device you want to add has the same IP and TCP port as another device in the list Show Filter but...

Page 47: ...he remote channel connection in the main screen see Figure 3 7 When you click OK the system connects to the corresponding front end device of the current channel on the interface 3 5 3 IPC Config Conn...

Page 48: ...e the 3D noise reduction function Saturation Use the slider to adjust monitor window saturation The value ranges from 0 to 100 The default value is 50 The greater the number the greater the color inte...

Page 49: ...sets the white balance mode The default setup is auto Select one of the following from the dropdown Auto Automatically compensates the color temperature to ensure proper video color Sunny The thresho...

Page 50: ...7 Information Info Click the Info icon on the Main Menu to view system information There are seven items HDD hard disk drive information BPS data stream statistics Log Version Online Users Remote and...

Page 51: ...identical go to Setting General see section 3 8 1 General on page 50 to adjust the system time or go to section 3 9 1 HDD Management page 114 to format the HDD and then reboot the NVR After the system...

Page 52: ...age MB h information Click the BPS icon on the Info screen Figure 3 16 3 7 3 Log The Log screen enables you to view system log files Log types include system operation system configuration data manage...

Page 53: ...system displays a maximum of 100 logs in one page and can save a maximum of 1024 log files Use the page up down button in the dialog or on the front panel to view more Backup Select the log files you...

Page 54: ...etails or double click the log item to view detailed information Use the slider or Page up Page down to view other log information To playback the alarm event log such as video loss click the Playback...

Page 55: ...he update file to the device and then click the Start button to begin IMPORTANT Make sure the upgrade file is named update bin Figure 3 20 3 7 5 Online Users This screen enables you to manage the Onli...

Page 56: ...s tab Here you can view the IPC status of the corresponding channel which includes motion detection video loss camera masking and alarm IPC status The front end device does not support this function T...

Page 57: ...onding channel both online and offline Select a channel from the dropdown list and then set the start time and end time Click the Search button to view the remote connection log of the current channel...

Page 58: ...ter Here you can view information of all connected network adapters The connection status is shown as offline if the connection is disconnected Click a network adapter to view the flow statistics such...

Page 59: ...re not supported by ADT at this time 4 Click the button on the right panel to begin the Sniffer 5 Click the gray Stop button to stop Note that the system cannot Sniffer multiple network adapters at th...

Page 60: ...Menu click the Setting icon The Setting screen opens Figure 3 26 3 8 1 General General setting includes the following items See Figure 3 27 After completing all settings click the OK button The syste...

Page 61: ...ou can set start time and end time by setting corresponding week setup In Figure 3 28 enable date button The dialog changes to the one shown in Figure 3 29 Here you can set start time and end time by...

Page 62: ...can view in the instant playback feature See Live Viewing on page 15 The value ranges from 5 to 60 minutes Holiday Click the box to enable the use of holiday settings Holiday Setup Click the Holidays...

Page 63: ...al once login user remains inactive for a specified time The value ranges from 0 to 60 minutes IPC Time Sync Enter an interval to synchronize the NVR time and IPC time Snap Times Use the dropdown to s...

Page 64: ...solutions that you can select from the dropdown list Frame Rate FPS This ranges from 1f s to 25f s in NTSC mode and 1f s to 30f s in PAL mode Bit Rate Type The system supports two types Constant Bit R...

Page 65: ...y the user when in playback mode Time Display Select whether the time is displayed during playback Click the Set button and then drag the title to the corresponding position in the screen Channel Disp...

Page 66: ...tton to copy the current setup to other channel s A dialog opens as shown in Figure 3 35 Check the number to select specific channel s or else check the All box The current channel number is grayed ou...

Page 67: ...the video before the event occurs into the file The value ranges from 1 to 30 seconds depending on the bit stream Redundancy The system supports a redundancy backup function which enables you to back...

Page 68: ...g time of day range s for the selected channel and day in the Period 1 Period 6 fields 4 For each Period 1 Period 6 field click the box es for the type s of files you want to record Regular Motion Det...

Page 69: ...e All box The record settings of all channels become the same and the Copy button becomes hidden 4 Click the OK button to save the current Copy settings You are returned to the Record screen 5 Click O...

Page 70: ...previous menu Figure 3 39 5 Use one of these two methods to playback or search in the redundant disk Set the redundant disc s as read only or read write Main Menu Advanced HDD Manage See Figure 3 39 Y...

Page 71: ...to the PC in order to transfer data directly Protocol COM is for the Text Overlay function Net Keyboard is for using the network keyboard to control the device PTZ Matrix for connecting to the periph...

Page 72: ...tion is for inputting the network information The single network adapter dialog is shown in Figure 3 41 and the dual network adapter dialog is shown in Figure 3 42 Also see section 3 7 7 Network Infor...

Page 73: ...efault gateway The IP address and the Default Gateway must be in the same IP section That is to say the specified length of the subnet prefix must have the same string DHCP This section is for auto se...

Page 74: ...ue for PPPoE 1468 Recommended value for DHCP Preferred DNS Server DNS server IP address Alternate DNS Server DNS server alternate address Transfer Mode Select the priority between fluency video qualit...

Page 75: ...the same The system is shown as offline once these two cards are both offline Note these two cards must be in the same LAN After completing the setup click the Save button The system returns to the p...

Page 76: ...d site function and blocked sites function You cannot see these two modes if the Enable button is grayed out Type You can select trusted site and blacklist from the dropdown list You can view the IP a...

Page 77: ...ss does not exist Delete Click to remove the specified item Edit Click to edit the start address and end address See Figure 3 45 The system checks the IP address validity after the edit operation Figu...

Page 78: ...ort default value is 123 Update interval Minimum value is 1 in minutes maximum value is 65535 Time zone Select your corresponding time zone here Manual update Enables you to synchronize the time with...

Page 79: ...group address o 224 0 0 0 239 255 255 255 o D address space The higher four bit of the first byte 1110 Reserved local multicast group address o 224 0 0 0 224 0 0 255 o TTL 1 When sending out telegrap...

Page 80: ...automatically The IP in the PPPoE is the NVR dynamic value You can access this IP to access the unit Figure 3 48 3 8 5 6 DDNS The DDNS setup dialog appears below in Figure 3 49 Requirements You must...

Page 81: ...istered domain name Besides the general DDNS the Quick DDNS works with the device from the manufacturer so that it can add the extension function 2 Function Introduction The quick DDNS client has the...

Page 82: ...main name to login instead of the device IP The user name is optional you can input your commonly used email address IMPORTANT Do not register frequently The interval between two registrations must be...

Page 83: ...ocol Protocol type Internal Port Port that has been mapped in the router External Port Port that has been mapped locally Default Click to restore the UPNP default port setting of the HTTP TCP and UDP...

Page 84: ...SMTP Server Enter your email SMTP server IP Port Enter the corresponding port value Anonymous Enable for servers that support the anonymity function which allows you to automatically login anonymously...

Page 85: ...ox to enable this function which enables the system to send out a test email for testing the connection Interval Enter the delay time in seconds following the test alarm before another email is sent o...

Page 86: ...ord and FTP folder Note that you must grant write rights to the FTP upload user Figure 3 54 You can use a PC or FTP login tool to test that it is setup properly For example you can login user ZHY to F...

Page 87: ...upload interval upload file channel time and type File length is upload file length When this value is larger than the actual file length the system will upload the whole file When this value here is...

Page 88: ...connection To configure SNMP 1 In Figure 3 58 above check the box to enable the SNMP function Input the IP address of the PC than is running the software in the Trap address You can use the default se...

Page 89: ...ort such as the TCP port number Figure 3 59 3 The proxy server software is developed from the SDK Open the software and input the global setup Make sure the auto connection port here is the same as th...

Page 90: ...ng Switch Settings to set switch IP address subnet mask gateway etc Figure 3 60 3 8 6 Alarm Setup and Activation 1 In the Main Menu select Setting Alarm The alarm setup interface opens 2 Highlight the...

Page 91: ...and the NVR resume their connection Alarm In Select the channel number from the dropdown or else select All Alarm Enter the Alarm name Type Select the relay type from the dropdown Normally Open or Nor...

Page 92: ...oxes to the immediate right enable which camera s will record when the event occurs Latch Select the time in seconds that the system delays after the external alarm has ended before turning off the al...

Page 93: ...up However the alarm tour has higher priority than the tour setup you set in the Display screen Snapshot Enable this function to take a snapshot image on the designated channel when an alarm occurs a...

Page 94: ...amera Masking 3 8 7 1 Detect Setup To set up an event for triggering a response 1 Select Main Menu Setting Detect The Detect menu appears Figure 3 65 2 Highlight the box to select the corresponding fu...

Page 95: ...y to Friday as working days and Saturday and Sunday as non working days Click the Save button to return to the previous screen Anti dither Motion Detection only This feature sets a delay period before...

Page 96: ...ing display much like a slideshow of the channel s you have set to record when a motion detect event occurs Refer to section 3 8 7 Display on page 84 for tour interval setup Snapshot Enable this funct...

Page 97: ...the Esc key to exit without saving To set up Motion Detection 1 Open the Motion Detect screen by selecting Main Menu Setting Detect The Detect screen opens as shown in Figure 3 65 2 In the Event Type...

Page 98: ...and disarmed modes Use the arrow keys to apply that format to the grid cell 7 After setting the zone exit and return to the Detect zone setup screen using one of the following methods a Right mouse cl...

Page 99: ...e the working and free non business days Figure 3 70 14 Select Save to return to the Setup screen Figure 3 69 Six periods appear for you to set for each day 15 Select the box to the left of a time per...

Page 100: ...ideo Loss This function informs you when no video signal is detected To set up a Video Loss event 1 Open the Motion Detect screen by selecting Main Menu Setting Detect The Detect screen opens 2 In the...

Page 101: ...the working and free non business days Figure 3 73 9 Select Save to return to the Setup screen Figure 3 69 Six periods appear for you to set for each day 10 Select the box to the left of a time perio...

Page 102: ...ng the time period set It is disabled for Motion Detection and Camera Masking 3 8 7 4 Camera Masking The Camera Masking feature alerts you when someone maliciously masks the lens or the output video i...

Page 103: ...drop down list 7 Select the Setup button The Setup dialog appears 8 Enable the working and free non business days Figure 3 76 9 Select Save to return to the Setup screen Figure 3 69 Six periods appear...

Page 104: ...ns here are based on Pelco D protocol For other protocols there might be differences 3 8 8 1 Cable Connection Follow the procedures below to go on cable connection 1 Connect the dome RS485 port to NVR...

Page 105: ...co D Address Input corresponding PTZ address The default address is 1 Baud rate Select corresponding baud rate The default value is 9600 Data bits select corresponding data bits The default value is 8...

Page 106: ...panel or on the remote Figure 3 78 Main PTZ Control Interface The Pan Tilt Zoom main control interface appears Here you can set the following items Speed Direction Keys SIT 3D Intelligent Positioning...

Page 107: ...focus and iris settings To use 3D intelligent positioning 1 Locate and click the button labeled SIT in the center of the eight direction arrows The system reverts to the single screen mode 2 Drag the...

Page 108: ...y Zoom Focus Iris Set PTZ Trace These functions are described in the following sections PTZ Control page 2 Pattern Described below Tour Patrol See below Auto Scan Similar to Auto Pan but uses Border l...

Page 109: ...he following items Preset Patrol Pattern Border Presets Presets are programmed locations that the PTZ camera is trained to view These presets can be strung together to move the camera in a designed mo...

Page 110: ...User Guide 3 Menu Operations 2 Click Set 3 In the Set Screen that appears click the Preset button 4 Click within the Preset field The numeric keypad appears Input the preset number 1 2 3 etc NVR32xx P...

Page 111: ...1 and continue this pattern to set all desired Presets To activate the Preset 1 Right click to return to the Main PTZ Control dialog Click the Page Switch button 2 In the No field enter the Preset No...

Page 112: ...eset The camera moves to that Preset location Patrol Presets can be strung together to move the camera in a designed movement called a Patrol To setup the Patrol 1 In the Main PTZ Control screen click...

Page 113: ...the patrol number for example 1 4 Input a preset number you want to add to the patrol for example 3 5 Click Add Preset to add Preset 3 to Patrol 1 6 Return to step 4 to add other presets in the order...

Page 114: ...e Switch button 2 In the No field enter the Tour Patrol No you want to playback using the numeric keypad 3 Click Tour The camera moves to all Preset locations that were set in the selected Tour Patrol...

Page 115: ...vement design that you record using the Direction Keys on the Main PTZ Control interface The camera mimics the movement you recorded during setup To setup the Pattern 1 In the Main PTZ Control screen...

Page 116: ...r pattern 5 Right click to return to the Main PTZ Control dialog Use the arrow keys to move the camera to the desired view pattern using the Zoom Focus and Iris settings as needed The pattern that the...

Page 117: ...s click the End button to terminate recoding the pattern To activate the Pattern 1 Right click to return to the Main PTZ Control dialog Click the Page Switch button 2 In the No field enter the Pattern...

Page 118: ...d in the selected Pattern Border Border is the right and left limitations that you set for camera movement Borders determine the pattern limits for Auto Scan To setup the Borders 1 Right click to retu...

Page 119: ...ions 2 Click Set 3 In the Set Screen that appears click the Border button 4 In the Set Screen that appears click the Left button The Left limit is defined 5 Repeat steps 1 5 this time setting the Righ...

Page 120: ...changes to a Stop button as the camera automatically begins to pan left to the left border you have set stop and then pan right until it reaches the right limit This process repeats until you click th...

Page 121: ...slider to select a value for GUI s transparency over the viewing window ranging from 128 to 255 Time Display Select to display the time during playback Channel Display Select to display the channel na...

Page 122: ...the local end only You will need to refresh web or client end to get the latest Channel Name The system supports a maximum of 25 characters for Channel Name Figure 3 84 Tour Tab Here you can activate...

Page 123: ...hannels here Double click an item to edit the channel group The system supports a maximum of 16 channels Add Under the specified window split mode click to add a channel group Delete Click to remove t...

Page 124: ...HDD Management The HDD Management section is used to view and edit settings for the hard disk drive Click the HDD Manage icon to open the HDD Manage screen Here you can view the current HDD type stat...

Page 125: ...oup The current software version can only set the HDD group operation for read write HDDs HDD groups do not include redundancy or read only HDDs Refer to section 3 7 1 HDD Information on page 41 Alarm...

Page 126: ...he main stream and extra stream of one channel can be saved to different groups Figure 3 89 Channel This field displays the HDD channel number HDD Group Use the dropdown to select a group number for t...

Page 127: ...ne hard disk is only included in one HDD Group Each channel only corresponds with one HDD Group while one HDD Group can store records from several channels HDD Group is only available for read write H...

Page 128: ...immediate right enable which camera s will record when the event occurs Latch Select the time in seconds that the system delays after the external alarm has ended before turning off the alarm and the...

Page 129: ...the setup is complete click OK Figure 3 91 3 9 4 Manual Recording Note You must have proper rights to implement the following operations 3 9 4 1 Manual Record This feature enables you to immediately...

Page 130: ...d you have set up Main Menu Setting Schedule Manual The channel records immediately until you select Stop Manual recording has highest priority Stop All channels stop recording 3 9 4 3 Enable Disable...

Page 131: ...The indicators associated with each channel illuminate on the front panel indicating that they are engaged in a recording session Figure 3 94 3 9 4 6 All Channel Manual Recording Highlight the below A...

Page 132: ...95 3 9 4 7 Stop All Channel Recording Highlight the below All and to the right of Stop See Figure 3 96 The system stops all channel recording no matter what mode you have set in the menu Main Menu Se...

Page 133: ...ers assigned to that group Note The system account uses two level management group and user The system supports a maximum of 20 user groups and 64 users There are two levels for group or user manageme...

Page 134: ...alog appears as shown in Figure 3 98 2 Select the account from the dropdown list 3 Input the Old Password 4 Enter the new password in the designated field as well as in the Confirm field 5 Click the S...

Page 135: ...tes The string can include letters numbers underscore minus sign and period The underscore must be in the middle of the string not at the front or end of the string 3 Optionally enter a descriptive Me...

Page 136: ...user 5 Enter the user MAC address in 2 digit 0 f format The system only saves lower case characters even you input the capitalized one f instead of F When you add a new user input the MAC address of...

Page 137: ...r edit automatic maintenance 1 Click the Auto Maintain icon in the Advanced screen see Figure 3 87 on page 114 The Auto Maintenance dialog appears 2 To Auto Reboot the system select from dropdown list...

Page 138: ...lection from the drop down menu Logout Menu User Click this to log out You must enter your password when you log in the next time Restart Application Select to reboot the NVR Shutdown The system shuts...

Page 139: ...nsert PoE After you insert the PoE the device may try to set a corresponding IP address of the Switch network adapter First the system tries to set via ARP ping and then uses DHC if it finds the DHCP...

Page 140: ...if it is free Otherwise it goes to the next step d Fourthly system goes to find the first idle channel it can get Generally speaking once you insert the PoE the system follows the previously listed s...

Page 141: ...tions dialog appears b Click the Security tab and click Custom level The Security Settings dialog appears c Scroll down the list and Enable the following options Download signed ActiveX controls Downl...

Page 142: ...is essentially the same as for LAN with the following exceptions In the LAN mode 1 The Web Service opens with four channel windows by default No video is displayed 2 The Open Close and CAM buttons in...

Page 143: ...mera channels that you can select To initiate a specific camera click the CAM icon for that camera For sample click on CAM 1 and select either Main Stream for full HD or Sub Stream for lower bandwidth...

Page 144: ...ave saved locally on your PC Click the Local Play button and a popup screen appears for you to select local play files Saved files have the extension name of dav Navigate for the desired files and cli...

Page 145: ...nt monitor modes at the bottom of the screen IMPORTANT The window display mode and the channel number are by default For example for 16 channels the max window split mode is 16 4 For multiple channel...

Page 146: ...and the network monitor bit rate The letter at the end indicates either M for main stream or S for sub stream On the top right corner there are six function buttons which are described below 1 Digita...

Page 147: ...ingle screen mode Drag the mouse in the screen to adjust section size PTZ initiates automatically Setup PTZ using selections from the drop down menu Scan 1 Select Scan from the dropdown list The Scan...

Page 148: ...ropdown list 2 Enter the preset value from 1 7 3 Click the Add button One preset is added to the tour 4 Repeat the above procedures to add more presets in the tour 5 Alternatively click Del to remove...

Page 149: ...the Reset button to return PTZ settings to the factory defaults 4 4 5 Image Setup 1 Select one monitor channel video and then locate the Image area on the right side of the screen 2 Use the slides to...

Page 150: ...rid Standalone NVR User Guide 4 Web Service 4 4 6 Alarm Output Here you can enable or disable the alarm signal of the corresponding port brightness contrast hue saturation NVR32xx P Series User Guide...

Page 151: ...he current system date and the blue highlighted date on the calendar indicates that there are recorded files for that date Figure 4 6 4 Click the File List button The corresponding files in the list a...

Page 152: ...and Fast Play During playback you can view the playback channel and device IP 7 Select the file s you want to download and then click Download button A dialog as shown in Figure 4 8 appears The Downlo...

Page 153: ...time to download There are two download types the download by file interface is shown in Figure 4 9 and the download by time interface is shown in Figure 4 10 Figure 4 9 Figure 4 10 Watermark The Wat...

Page 154: ...re 4 12 Refer to the following for detailed information 4 6 1 Alarm Type Motion Detect The system alarms when a motion detection alarm occurs Video Masking The system alarms when the camera is malicio...

Page 155: ...rm icon pops up on the Alarm button on the main screen when there is an alarm 4 6 3 Alarm Sound Play Alarm Sound The system sends out an audible alarm when an alarm occurs Sound Path Specify the alarm...

Page 156: ...play Filter Click the dropdown to filter the specified devices displayed in the added device Added Device field Modify Click the button or double click a device in the list to change the channel setup...

Page 157: ...perty information The settings become valid immediately after you save them Figure 4 15 Refer to the following for detailed information Channel Select a channel number from the drop down list Auto Iri...

Page 158: ...the video distortion may occur if the white balance is not accurate Note that video quality may appear poor if the value is set too low The recommended value ranges from 40 to 60 Brightness This sett...

Page 159: ...Stream Type This includes main stream and motion stream Select different encode frame rates from different recorded events The system supports Active Control Frame function ACF which enables you to re...

Page 160: ...resolution and frame rate you have set Audio Enable Check the box to enable audio recording Note ADT does not support Audio functions at this time Audio Encode If enabled make your selection from the...

Page 161: ...ing schedule or Event activation Timing snapshot is valid during the specified period you set Activation snapshot is only valid for a motion detection alarm Image Size This is the same as the resoluti...

Page 162: ...cy mask zones Channel Display Enable this function to overlay the channel name in the video window Click the Set button A field appears for you to enter the desired name Use the mouse to drag the Chan...

Page 163: ...ath is C PictureDownload and C RecordDownload 2 Click the Save button to save the current setup Figure 4 19 4 7 1 3 Channel Name Use this screen to set a name for the camera on each channel Click the...

Page 164: ...ervice Figure 4 21 4 7 2 Network 4 7 2 1 TCP IP The TCP IP screen is for setting up network parameters Figure 4 22 Refer to the following for detailed information Mode Select between two modes Static...

Page 165: ...ical setup when there is no PPPoE or VPN It is also the default setup of some routers switches and network adapters 1492 Recommended value for PPPoE 1468 Recommended value for DHCP IP Version Select t...

Page 166: ...put the actual port number UDP Port The default value is 37778 You can input the actual port number HTTP Port The default value is 80 You can input the actual port number RTSP Port The default value i...

Page 167: ...client end via this new address Figure 4 24 4 7 2 6 DDNS The DDNS page is used to connect various servers so that you can access the NVR via the server Requirements You must have a PC with a fixed IP...

Page 168: ...main name and the IP address Right now current DDNS server is for our own devices only You must refresh the bonding relationship of the domain and the IP regularly There is no user name password or th...

Page 169: ...below can access current NVR If you enable the blocked sites function the following listed IP addresses cannot access the current NVR Figure 4 26 4 7 2 8 Email The Email screen is used to set up email...

Page 170: ...elect SSL TLS or NONE Subject Input email subject here Attachment Check the box to send out the email of the snapshot picture Receiver Enter the destination receiver s email address maximum of three a...

Page 171: ...UPnP This feature enables you to establish the mapping relationship between the LAN and the public network Here you can also add modify or remove UPnP item See Figure 4 28 1 In the Windows OS navigat...

Page 172: ...ent relationship between one proxy and one group of the managers Make sure that the device and the proxy are the same The read community will read all the objects the SNMP supported in the specified n...

Page 173: ...nformation of V2 SNMP V3requires account security verification for the server to connect to the device If you select V3 the user name and password fields appear and the V1 and V2 are not selectable 4...

Page 174: ...TCP port in the mapping port number The device ID used here must be the same as the ID you input in Figure 3 52 4 Click the Add button to complete the setup 5 Boot up the proxy server When you the ne...

Page 175: ...u must implement the server certificate again If it is your first time using HTTPS on the current PC you must download the root certificate Create Server Certificate If this is your first time using t...

Page 176: ...ps to create a Root Certificate 2 Click the Download Root Certificate button The following dialog box appears Figure 4 35 3 Click the Open button The following screen appears Figure 4 36 4 Click the I...

Page 177: ...Web Service Figure 4 37 5 Click the Next button to continue Now select a location for the certificate Figure 4 38 6 Click the Next button A message appears that the certificate import process is compl...

Page 178: ...Service Figure 4 39 7 Click the Finish button The following security warning dialog appears Figure 4 40 8 Click Yes button A message appears confirming that the certificate download is complete Figur...

Page 179: ...o not need to add the port information Enter https xx xx xx xx to access If your setup is correct the login interface appears 4 7 3 Event 4 7 3 1 Video Detect The Video Detect section is used for sett...

Page 180: ...ion Detection function in the specified time periods To set the Motion Detect period 1 Click the Setup button 2 In the resulting setup dialog see Figure 4 44 select a day of the week from the drop dow...

Page 181: ...has the highest sensitivity Region Click the Setup button to set Motion Detection zone There are 396 PAL 330 NTSC small zones The red zone is the motion detection zone the clear zone is the disarmed...

Page 182: ...nt triggers In the boxes to the immediate right enable which camera s will record when the event occurs Latch Select the time in seconds that the system delays after the external alarm has ended befor...

Page 183: ...nd the click the buttons for the channels that you want included in the tour The selected channels are highlighted Figure 4 47 Snapshot When an alarm occurs this feature takes a still image of the cha...

Page 184: ...occurs Message If a 3G network is connected a message is sent when a motion detection event occurs Note This feature is not supported by ADT at this time Video Loss Use the Video Loss screen for trig...

Page 185: ...rded when the event is triggered The selected channels are highlighted Delay To avoid rerecording the same event enter the number of seconds to wait after the event has ended before a new recording ca...

Page 186: ...Snapshot When an alarm occurs this feature takes a still image of the channel s you set to record Check the box to enable and the click the buttons for the channels that you want included in the snaps...

Page 187: ...hen select a channel from the dropdown list Period This feature activates the Tampering function for the specified periods To set the Tampering period 1 Click the Setup button 2 In the resulting setup...

Page 188: ...om 10s to 300s Alarm Out Check the box to enable the external alarm when the event triggers In the boxes to the immediate right enable which camera s will record when the event occurs Latch Select the...

Page 189: ...to record Check the box to enable and the click the buttons for the channels that you want included in the snapshot The selected channels are highlighted Checkboxes Show Message If enabled a pop up a...

Page 190: ...C External Alarm and IPC Offline Alarm Local Alarm The system detects the alarm signal from the local alarm input port Figure 4 55 Enable Check the box to activate the Alarm function Alarm Select the...

Page 191: ...you set an anti dither time of 10 seconds the activation will last 10seconds when a local alarm is activated If another local alarm signal is detected before these 10 seconds have elapsed the buzzer t...

Page 192: ...t when an alarm occurs Click the Setup button to open the PTZ Activation screen for setting up the camera Figure 4 57 Tour Enable the tour function to present an alternating display much like a slides...

Page 193: ...r sounds when an alarm occurs Message If a 3G network is connected a message is sent when an alarm occurs Note This feature is not supported by ADT at this time Network Alarm The system detects the al...

Page 194: ...cord screen Delay To avoid rerecording the same event enter the number of seconds to wait after the event has ended before a new recording can begin This value ranges from 10s to 300s Alarm Out Check...

Page 195: ...takes a still image of the channel s you set to record Check the box to enable and the click the buttons for the channels that you want included in the snapshot The selected channels are highlighted...

Page 196: ...evice and activates the local NVR Figure 4 61 Enable Check the box to activate the Alarm function Alarm Select the channel number from the dropdown or else select All Period Click the Setup button The...

Page 197: ...een prompt alarm upload and email will not be activated again After the 10 second anti dither time has elapsed a new alarm signal will be generated when another alarm is detected Type Select the relay...

Page 198: ...ure takes a still image of the channel s you set to record Check the box to enable and the click the buttons for the channels that you want included in the snapshot The selected channels are highlight...

Page 199: ...ber of seconds to wait after the event has ended before a new recording can begin This value ranges from 10s to 300s Alarm Out Check the box to enable the external alarm when the event triggers In the...

Page 200: ...hot When an alarm occurs this feature takes a still image of the channel s you set to record Check the box to enable and the click the buttons for the channels that you want included in the snapshot T...

Page 201: ...r If enabled a buzzer sounds when an alarm occurs Message If a 3G network is connected a message is sent when the anomalous occurs Note This feature is not supported by ADT at this time 3 Click Save F...

Page 202: ...the system becomes disconnected from the network 1 Check the Enable box 2 Check the box associated with the desired notifications Show Message If enabled a pop up alarm message appears in the local h...

Page 203: ...s sent when the anomalous event occurs Note This feature is not supported by ADT at this time 3 Click Save Figure 4 70 MAC Conflict To enable notification s when a MAC conflict is detected 1 Check the...

Page 204: ...Motion Detect with Alarm Make sure you have enabled the corresponding record mode in the Setup Storage Conditions You can view the current time period setup from the color bar Green represents genera...

Page 205: ...urrent channel s setup to other channels To copy one channel s setup features to others 1 After making all your selections in the Schedule page click the Copy button The channel selection dialog appea...

Page 206: ...ld like for these same settings to be used for other days of the week check the box es corresponding to those day s 8 Click Save The system reverts to the Schedule page 9 Click Save 4 7 4 2 HDD Manage...

Page 207: ...drive in question use the drop down to select the corresponding HDD Group number 2 Click Save Figure 4 76 FTP The FTP tab is used to save a recording or picture to HDD when the network is offline or...

Page 208: ...ue is larger than the actual file length the system uploads the whole file When this value is smaller than the actual file length the system only uploads the set length and automatically ignores the l...

Page 209: ...the channel you wish to control in the Record Mode row The settings below the channel number correspond to that channel 2 Click the radio button for the desired recording mode for each channel Setting...

Page 210: ...Standalone NVR User Guide 4 Web Service Figure 4 80 Image Storage The Image Storage interface is used set the corresponding HDD group to save a snapshot picture Figure 4 81 NVR32xx P Series User Guid...

Page 211: ...No Enter the channel number Language Select the desired language from the dropdown list Note The device must reboot in order for a change in the language setting to be activated Video Standard Select...

Page 212: ...Time Available options contained in the Date Time tab are as follows After making your selections click the Save button Figure 4 83 Date Format Use the drop down list to select a date format YYY MM D...

Page 213: ...the Network Time Protocol NTP function Time Zone Use the drop down list to select your time zone adjustment from GMT Server Enter the address of the NTP server Click the Manual Update button to force...

Page 214: ...p supports a maximum of 20 User accounts and 8 Group accounts with two levels user and admin You can assign a user to a corresponding group and then set the rights for the respective users within the...

Page 215: ...the user Password which must be 1 6 numeric characters only 4 Use the drop down list to select a Group for this user 5 In the Authority field check the boxes for the rights you want assigned for this...

Page 216: ...user cannot be deleted To modify a user 1 Click the Modify button The Modify User dialog opens 2 Make changes to the user s account as necessary 3 To modify the password 4 Check the Modify Password b...

Page 217: ...group 1 Click the Add Group button The Add Group dialog opens 2 Enter the Group Name which can be a maximum of 6 characters including alpha numeric characters and the underline 3 Add an optional memo...

Page 218: ...y button The Modify Group dialog opens 2 Make changes to the account as necessary 3 Click Save Figure 4 91 4 7 5 3 Display The Display screen includes tabs for setting the GUI and Tour GUI The GUI tab...

Page 219: ...e box to enable the system time to be displayed on the video monitor Channel Display Check the box to enable the channel number to be displayed on the video monitor Image Enhance Check the box to opti...

Page 220: ...hould be displayed before advancing to the next channel The value ranges from 5 to 120s The default setup is 5s Windows Split This section enables you to set how channels are displayed in the tour The...

Page 221: ...split and then change the order in which the channels will be displayed 1 Use the Window Split drop down list to select View 4 This configuration contains two groups Group 1 will simultaneously displ...

Page 222: ...tton again but this time click numbers 2 4 6 and 8 to select only even channels for the new group number 4 and click Save 6 To relocate group 4 to be displayed before group 3 in the tour select group...

Page 223: ...nd then click the button What were labeled as groups 3 and 4 are now groups 1 and 2 respectively Motion Tour Alarm Tour Type Set the type of tour split to show for the Motion Detect Tour Alarm Tour Vi...

Page 224: ...fault page enables you to reset default settings to all sections of the web service from one location Here you can select the Channel Network Event Storage or System sections individually or else you...

Page 225: ...e corresponding Web Service settings to your local PC To perform one of these functions click the corresponding button and then use the resulting dialog to navigate to the desired location 4 7 5 7 Aut...

Page 226: ...filename will have a bin extension 3 Click the Update button During the upgrade process do not unplug the power cable or network cable or shutdown the device During the upgrade process do not unplug...

Page 227: ...ing to the PC to transfer data directly Protocol COM is for the Text Overlay function Net Keyboard is for using the network keyboard to control the device PTZ Matrix for connecting to the peripheral m...

Page 228: ...oder address setup Decoder A B line connects with NVR A B line Click the Save button after you complete the setup The PTZ interface is shown in the following images Figure 4 100 is the Local interface...

Page 229: ...camera address Baud Rate Select the dome baud rate Default setup is 9600 Data Bit Default setup is 8 Set this according to the PTZ camera dial switch setup Stop bit Default setup is 1 Set this accord...

Page 230: ...onfiguration Operation Data Operation Event Operation Record Operation User Management and Log Clear Start Time Set the start time of the requested log End time Set the end time of the requested log S...

Page 231: ...VR User Guide 4 Web Service Backup Click this button to backup log files to the local PC Figure 4 104 4 8 1 3 Online User The Online User page is shown below in Figure 4 105 Figure 4 105 NVR32xx P Ser...

Page 232: ...ice The system reverts to the Login dialog You must input your username and password to log in again Figure 4 106 4 10 Un install Web Service You can use web un install tool uninstall web bat to un in...

Page 233: ...s running Possible reasons Input voltage is not stable or it is too low HDD malfunction or something wrong with the ribbon Video signal is not stable Working environment is too harsh too much dust Har...

Page 234: ...ossible reasons Video quality setup is too low Program read error bit data is too small If there is a mosaic pattern in the full screen Restart the NVR to solve this problem HDD data ribbon error HDD...

Page 235: ...video or playback file Possible reasons Poor network quality Client end resources are limited There is a multicast group setup on the NVR This mode can result in a mosaic screen Usually this mode is n...

Page 236: ...are two loops connected to one alarm device 19 Remote control does not work Possible reasons Remote control address is not correct Distance is too far or control angle is too small Remote control batt...

Page 237: ...set 1920 x 1080 24 There is no HDMI output Possible reasons Disk player is not in HDMI mode HDMI cable connection is incorrect 25 The video is not fluent when I view in multiple channel mode from the...

Page 238: ...ice away from static or induced voltage Unplug the power cable before you remove the video signal cable or RS485 cable To avoid HDD malfunction always shut down the device properly using the Shutdown...

Page 239: ...mode is ADSL and it adopts PPPoE protocol WIFI Wi Fi is the name of a popular wireless networking technology that uses radio waves to provide wireless high speed Internet and network connections The s...

Page 240: ...te video input NTSC PAL BNC 1 0VP P 75 8 Channel 8 CH composite video input NTSC PAL BNC 1 0VP P 75 16 Channel 16 CH composite video input NTSC PAL BNC 1 0VP P 75 Video Output 1 ch HDMI output 1 ch VG...

Page 241: ...ce flash drive portable disk etc Supports eSATA device backup Supports network download and backup Network Function Network Control View monitor channel remotely NVR configuration through client end a...

Page 242: ...r and network user Configurable user power Supports user group and its corresponding rights modification No limit to the user or group amount Password Authentication Password modification Administrato...

Page 243: ...V3 12 15 AC MPEG4 Private ACM 8221 A1D 220 V3 13 16 AC MPEG4 Private Arecont AV1115 65246 H264 Private AV10005DN 65197 H264 Private AV2115DN 65246 H264 Private AV2515DN 65199 H264 Private AV2815 65197...

Page 244: ...23NSA H264 Private ONVIF NA222 H264 ONVIF MPC IPVD 0313 k20111208ANS H264 Private ONVIF MPC IPVD 0313AF k20111208BNS H264 Private ONVIF Honeywell HIDC 1100PT h 2 2 1824 H264 ONVIF HIDC 1100P h 2 2 182...

Page 245: ...OLW 1 8 1 20110912 1 9082 A1 6617 H264 Private IDE20DN 1 7 41 9111 O3 6725 H264 Private D5118 1 7 8 9310 A1 5288 H264 Private IM10C10 1 6 13 9261 O2 4657 H264 Private DD4N X 01 02 0015 MPEG4 Private D...

Page 246: ...4 Private ONVIF SNC RS46P 1 73 00 H264 Private ONVIF SNC ER550 1 74 01 H264 Private ONVIF SNC ER580 1 74 01 H264 Private ONVIF SNC ER580 1 78 00 H264 ONVIF SNC VM631 1 4 0 H264 ONVIF WV SP306 1 61 00...

Page 247: ...ler Locker 32GB Lexar Lexar 256MB Maxell USB Flash Stick 128M Maxell USB Flash Stick 256M Maxell USB Flash Stick 512M Maxell USB Flash Stick 1G Maxell USB Flash Stick 2G Netac U210 128M Netac U210 256...

Page 248: ...Seagate FreeAgent Go ST905003F 500GB WD Elements WCAVY1205901 1 5TB WD Elements WDBAAR5000ABK 00 500GB WD Elements WDBAAU0015HBK 00 1 5TB YDStar YDstar HDD box 40G Compatible SATA DVD Burner List Man...

Page 249: ...agate SV35 2 ST3320620SV 320G SATA Seagate Seagate SV35 2 ST3500630SV 500G SATA Seagate Seagate SV35 2 ST3750640SV 750G SATA Seagate Seagate SV35 3 ST3250310SV 250G SATA Seagate Seagate SV35 3 ST35003...

Page 250: ...ellation ES ST2000NM0011 2T SATA Seagate Seagate Constellation ES ST1000NM0011 1T SATA Seagate Seagate Constellation ES ST500NM0011 500G SATA Seagate Seagate Constellation ES ST2000NM0031 2T SATA Seag...

Page 251: ...estern Digital WDAV GP EVCS WD10EVCS 63ZLB0 1T SATA Western Digital WDAV GP EVCS WD20EVCS 63ZLB0 2T SATA Western Digital WDAV GP AVVS WD3200AVVS 63L2B0 320G SATA Western Digital WDAV GP AVVS WD5000AVV...

Page 252: ...DVD Device List Manufacturer Model Port Type Type BenQ 5232WI USB DVD RW Panasonic SW 9588 C SATA DVD RW Samsung TS H653A SATA DVD RW Sony DRX S50U USB DVD RW Sony DRX S70U USB DVD RW Sony AW G170S SA...

Page 253: ...LXB HF769A 17 inch HFNOVO CRT LX GJ556D 17 inch LENOVO LCD LXB L17C 17 inch LG LCD W1942SP 19 inch LG LCD W2243S 22 inch LG LCD W2343T 23 inch PHILIPS LCD 230E 23 inch PHILIPS LCD 220CW9 23 inch PHIL...

Page 254: ...DDNS 70 DDNS Setup 157 Default Settings 113 214 Detect Menu 84 169 Camera Masking 92 Motion Detection 87 169 Tampering 177 Video Loss 90 174 Disk Error 117 191 Display List 243 Setup 111 208 E Email 7...

Page 255: ...159 Multicast 69 163 NTP 68 203 PPPoE 70 156 SNMP 78 162 Switch Settings 80 TCP IP 63 154 UPnP 72 161 Web Service 154 No Disk 117 191 No Disk Space 117 192 NTP 68 NTP Setup 203 NVR Context Menu 9 Feat...

Page 256: ...51 SNMP 78 SNMP Setup 162 Specifications 230 Startup 13 Storage Settings Web Service 194 Switch Settings 80 Synchronization 20 System Settings Web Service 201 T Tampering 177 TCP IP 66 154 Tour 112 To...

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Summary of Contents for NVR32**-P Series

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ADT NVR32**-P Series, User Manual

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Summary of Contents for NVR32**-P Series

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