Adp Series 4000, Installation Manual

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Series 4000 Badge Timeclock Installation Guide 4-3
Keypad fails to work. The timeclock did not
properly initialize the
keypad or the keypad’s
ribbon cable is improperly
connected to the
mainboard.
Run the Keypad Test test at the timeclock:
1. Access Maintenance Mode.
2. On the Maintenance Mode screen, press the
More soft key to display the test functions.
3. Press the Keypad Test soft key.
4. Press various keys and note the results on the
screen.
Determine the exact nature of the problem (for
example, is the cable twisted or cut?), then contact
your TLM Representative.
Communication fails. Communication settings
are incorrect either at the
timeclock or the host PC.
To check settings at the timeclock:
1. Access Maintenance Mode at the timeclock.
2. Press the Comm Setting soft key.
3. Check and, if necessary, correct the Device ID,
IP Address, Gateway, and Subnet Mask
settings.
If communication continues to fail, check the
communication settings at the host PC. Refer to the
documentation for your ADP host application.
Communications cabling
is connected incorrectly. Ensure that all communications cables are routed
correctly and connected properly.
If the connections are secure, determine whether
the cable is defective by doing the following:
!
Check to see if the green communications LED
inside the Series 4000 timeclock is lit. Use the
security wrench to unlock and open the cover of
the timeclock. The green LED is located inside
the cover and to the left of the Ethernet
connection on the main board.
!
Check to see if the green link light on the hub to
which the timeclock is connected.
If both lights are lit, the cable is not defective. The
problem may lie in the network configuration.
If both lights are not lit, the cable may be defective.
Consult with your system administrator to resolve
the problem.
Symptom Probable Causes Corrective Action