Adaptec RAID 5445Z User Manual Download

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Chapter 11: Solving Problems

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147

Unblock

Could not unblock the specified logical drive

UnkillOtherController

Could not unkill other controller

UserAccounts

Could not write the target user account list

VerifyArray

Could not start the array verify

VerifyFixHardDrive

Verify with fix failed to start

VerifyHardDrive

Verify failed to start

VolumeInUse

Could not delete the specified logical drive. One or more initiators are logged into the logical drive.

Error

Error Message Text

Summary of Contents for RAID 5445Z

Page 1: ...User s Guide For Direct Attached Storage Adaptec Storage Manager...

Page 2: ...s used under license UnixWare is a registered trademark of The Open Group in the US and other countries used under license VMWare is a registered trademark of VMWare Inc in the US and other countries...

Page 3: ...act information North America Visit our Web site at www adaptec com Search the Adaptec Support Knowledgebase ASK at ask adaptec com for articles troubleshooting tips and frequently asked questions for...

Page 4: ...nated earlier You may terminate the license at any time by destroying the Software including the related documentation together with all copies or modifications in any form Adaptec will have the right...

Page 5: ...You further agree that it is the complete and exclusive statement of the agreement between Adaptec and you and supersedes any proposal or prior agreement oral or written and any other communication b...

Page 6: ...nager Agent 14 Growing Your Storage Space with Adaptec Storage Manager 15 System Requirements 17 Controller Support 17 2 Installing Adaptec Storage Manager Installing on Windows 19 Installing on Linux...

Page 7: ...rage Manager 51 5 Protecting Your Data Creating and Managing Hot Spares 54 Enabling Copyback 57 6 Modifying Your Direct Attached Storage Understanding Logical Drives 59 Creating and Modifying Logical...

Page 8: ...us and Activity 111 Notifying Users by SNMP Trap About Status and Activity 116 Notifying All Users About Status and Activity 117 Changing an Operating System s Event Log Setting 118 Logging Statistics...

Page 9: ...5 Logical Drives 157 RAID 5EE Logical Drives 158 RAID 50 Logical Drives 159 RAID 6 Logical Drives 160 RAID 60 Logical Drives 160 C Quick Answers to Common Questions How do I 162 What s the difference...

Page 10: ...to install and use Adaptec Storage Manager to build and manage Adaptec direct attached storage a RAID controller and disk drives which reside inside or are directly attached to the computer accessing...

Page 11: ...ocal Area Network LAN and SAN technology and be familiar with the input output I O technology such as Serial ATA SATA or Serial Attached SCSI SAS that you are using on your network Note Because this U...

Page 12: ...Getting Started In this part Introduction to Adaptec Storage Manager 13 Installing Adaptec Storage Manager 18 Building Your Storage Space 25 Part I...

Page 13: ...bout the Adaptec Storage Manager Agent 14 Growing Your Storage Space with Adaptec Storage Manager 15 System Requirements 17 Controller Support 17 This chapter describes Adaptec Storage Manager and the...

Page 14: ...nstalled on a system the Adaptec Storage Manager Agent is also installed automatically The Agent is like a service that keeps your storage space running It s designed to run in the background without...

Page 15: ...r business On the first server segments of space from each disk drive have been used to build two RAID 5 logical drives A second server connected to two 12 disk drive enclosures has been added The add...

Page 16: ...ministrator can create and modify logical drives and monitor all the controllers enclosures and disk drives in the storage space from the local system see page 26 RAID 50 RAID 60 RAID 5 RAID 5 Server...

Page 17: ...est on Adaptec s support of Linux or to download driver sources visit the Support area of the Adaptec Web site at www adaptec com SCO OpenServer 6 0 MP4 UnixWare 7 1 4 Sun SolarisTM 10 Solaris 10 x86...

Page 18: ...ning Adaptec Storage Manager from the DVD 23 Adaptec Storage Manager must be installed on every system that will be part of your storage space This chapter describes how to install Adaptec Storage Man...

Page 19: ...nning this installation To uninstall Adaptec Storage Manager use the Add Remove Programs option in your Windows Control Panel Note Advanced users only To perform a silent installation follow the instr...

Page 20: ...d in the upgrade To remove Adaptec Storage Manager type the rpm erase StorMan command To install Adaptec Storage Manager 1 Insert the Adaptec RAID Controller Installation DVD 2 Mount the Adaptec RAID...

Page 21: ...r RaidMan ds 4 Follow the on screen instructions to complete the installation 5 Unmount the Adaptec RAID Controller Installation DVD umount mnt Installing on Solaris Note If a previous version of Adap...

Page 22: ...ng on VMWare To install Adaptec Storage Manager 1 Mount the Adaptec RAID Controller Installation DVD mount r dev cdrom mnt cdrom 2 Change to the manager directory ESX Server 3 5 cd mnt cdrom ASMCD lin...

Page 23: ...mode lets you configure the controller before you install your operating system After you have configured the controller and installed the operating system install and run Adaptec Storage Manager as...

Page 24: ...he system BIOS to see if the CD drive is listed first in the boot order For more information refer to your system s documentation To run Adaptec Storage Manager in bootable CD mode 1 Insert the RAID C...

Page 25: ...al System 32 Creating Logical Drives 34 Managing Your Storage Space 41 Follow the instructions in this chapter to start Adaptec Storage Manager log in to each system in your storage space and create l...

Page 26: ...direct attached storage on all systems in your storage space The management system can be any system on your LAN that has a monitor and can run the full Adaptec Storage Manager application Local or R...

Page 27: ...er of the local Administrators group which can in a Domain configuration include Domain Administrators Linux Enter root for the user name and enter the root password UnixWare or OpenServer Enter root...

Page 28: ...t menu select Programs Adaptec Storage Manager Adaptec Storage Manager The main window opens 2 In the Enterprise View expand Direct Attached Storage then select the local system The Log In window open...

Page 29: ...Change to the directory where Adaptec Storage Manager is installed cd opt RaidMan 2 Launch the Adaptec Storage Manager script sh RaidMan sh 3 If prompted register the controllers on the local system 4...

Page 30: ...lick Yes to enable statistics logging If you change your mind you can turn off statistics logging later The Advanced Statistics Manager window opens and you are prompted to enter your proxy server set...

Page 31: ...ec Storage Manager application follow the instructions in Starting and Logging In on the Local System on page 27 Starting the Agent Only To start the Adaptec Storage Manager Agent only follow the inst...

Page 32: ...next step is to log in to the remote systems from the local system Once you have logged in to a remote system it automatically appears in the Enterprise View each time you start Adaptec Storage Manage...

Page 33: ...e with Creating Logical Drives on page 34 Removing a Remote System If you no longer want to monitor a remote system you can remove it from the Enterprise View of Adaptec Storage Manager Removing a rem...

Page 34: ...ning if you try to create a logical drive using a combination of SAS and SATA disk drives Express Configuration The Easy Way When you use express configuration Adaptec Storage Manager automatically cr...

Page 35: ...exclude specific disk drives specify a size for the logical drives or to make other changes to the configuration click Modify logical devices See Step 7 on page 38 for more information Note Some oper...

Page 36: ...you create appear as physical disk drives on your operating system You must partition and format these logical drives before you can use them to store data Note Logical drives that have not been parti...

Page 37: ...our storage space manually by stepping you through the process of creating logical drives setting RAID levels and configuring other settings To build your storage space with custom configuration 1 In...

Page 38: ...f the window enter a name for the logical drive Names can include any combination of letters and numbers but cannot include spaces 7 On the right side of the window select the disk drives you want to...

Page 39: ...Available disk drives are represented by light blue icons A plus sign appears to indicate that the selected disk drive will be a hot spare To remove a hot spare designation from a disk drive Ctrl cli...

Page 40: ...be created To make changes click Back Note Some operating systems have size limitations for logical drives Before continuing verify that the size of the logical drive is appropriate for your operating...

Page 41: ...as required 16 Partition and format your logical drives See page 36 for more information 17 When you ve finished building your storage space continue with Managing Your Storage Space on page 41 Manag...

Page 42: ...ing Your Direct Attached Storage 58 Scheduling Recurring or Resource Intensive Jobs 80 Maintaining Physical Devices 86 Monitoring Status and Activity 102 Updating and Customizing Adaptec Storage Manag...

Page 43: ...More Device Information 49 Checking System Status from the Main Window 50 Getting Help 50 Logging Out of Adaptec Storage Manager 51 Uninstalling Adaptec Storage Manager 51 Before you build your stora...

Page 44: ...hich type of component is selected in the main window For instance managed systems disk drives and hot spares each have specialized Actions menus For an overview of all Actions menu options see What o...

Page 45: ...logged in to from the local system See Local or Remote on page 26 for more information Expand a system in the Enterprise View to the see its controllers When you select a component in the Enterprise...

Page 46: ...sk drive to see its status connector ID number and maximum speed You can also click the arrow shown at right to see this same information See Revealing More Device Information on page 49 to change how...

Page 47: ...tus and size You can also click the arrow shown at right to view this same information for all the logical drives at once Icon Description Ready disk drive not part of any logical drive Disk drive wit...

Page 48: ...ogical drive it belongs to A disk drive shaded in light blue is not part of any logical drive What do the icons in the Logical Devices View mean Five disk drives plus one hot spare comprise the select...

Page 49: ...o expand list and reveal basic information Click this button to see the size capacities of your disk drives Disk drives or segments of disk drives that are included in logical devices are shaded brown...

Page 50: ...d by status icons in the Physical Device view as shown in the next figure These status icons change color to indicate status see page 105 For more information see Monitoring Status and Activity on pag...

Page 51: ...installing Adaptec Storage Manager To uninstall Adaptec Storage Manager follow the instructions for your operating system Uninstalling From Windows Systems To uninstall Adaptec Storage Manager from a...

Page 52: ...ninstalling From FreeBSD Systems To uninstall Adaptec Storage Manager from a FreeBSD system type this command pkg_delete Storman x x x x86 or pkg_delete Storman x x x amd64 where x x x is the package...

Page 53: ...ndard RAID 0 RAID 1 RAID 5 RAID 10 RAID 50 and enhanced RAID 1E RAID 5EE RAID 6 RAID 60 RAID levels controllers with the Adaptec Advanced Data Protection Suite include additional methods of protecting...

Page 54: ...nate a global hot spare see page 54 A dedicated hot spare is assigned to one or more specific logical drives and will only protect those logical drives A dedicated hot spare that has been assigned to...

Page 55: ...ected disk drive indicating that it s designated as a dedicated hot spare A yellow plus sign indicates an error See What Do the Hot Spare Icons Mean on page 55 for help solving the problem 4 To use th...

Page 56: ...he menu bar select Actions then click Delete dedicated hot spare drive or click Remove dedicated hot spare drive from then select the logical drive you want in this example Device 1 The hot spare is d...

Page 57: ...g a hot spare see page 137 data from the failed drive is transferred to the hot spare When copyback is enabled data is moved back to its original location once the controller detects that the failed d...

Page 58: ...he Capacity of a Logical Drive 69 Changing the RAID Level of a Logical Drive 70 Deleting a Logical Drive 71 Creating a RAID Volume 71 Creating a JBOD Disk 73 Maintaining an Energy Efficient Storage Sp...

Page 59: ...ical drive a disk drive with two segments is part of two logical drives and so on A segment can be part of only one logical drive When a logical drive is deleted the segments that comprised it revert...

Page 60: ...lly sets the size of a new logical drive to maximize the capacity of the disk drives that it comprises However you can choose to set the size for a new logical drive You may want to do this to maximiz...

Page 61: ...tions in Building Your Storage Space on page 25 When the logical drive is created it appears similar to the example in the next figure where a RAID 5 logical drive includes two disk drives of one size...

Page 62: ...drives In this example two free segments of larger disk drives are combined with smaller disk drives to create a RAID 5 logical drive 3 Click Next 4 Review the logical drive settings 5 Click Apply the...

Page 63: ...ers and storage spaces Only advanced users should change the settings described in this section To fine tune a logical drive 1 Open the list of Advanced settings If you are creating a new logical driv...

Page 64: ...led is the default setting Note RAID 10 50 and 60 only All logical drives within a RAID 10 50 60 logical drive must have the same write cache setting either all write through or all write back To quic...

Page 65: ...ive is initialized prepared for reading and writing and how long initialization will take The settings are presented in order of slowest to fastest method Build slowest For RAID 1 logical drives data...

Page 66: ...em Note You must reboot the system before the performance mode setting takes effect Performance Mode Performance Criteria Best Performance Dynamic default Automatically adjusts criteria based on contr...

Page 67: ...ptec Storage Manager continually and automatically checks your logical drives once they re in use To see if your controller supports background consistency check right click the controller in the Ente...

Page 68: ...e controller 3 In the Logical Devices View click the logical drive 4 In the menu bar select Actions then click Verify 5 To begin the verification immediately click Yes To schedule the verification for...

Page 69: ...The maximum size of a logical drive varies by controller Refer to your controller s documentation for more information The expanded logical drive must have a capacity that s greater than or equal to t...

Page 70: ...tion on that logical drive to use the newly added space Refer to your operating system instructions for more information Changing the RAID Level of a Logical Drive As your requirements change you can...

Page 71: ...al drive is appropriate for your operating system 9 To update your logical drive immediately click Apply then click Yes To schedule the changes for later click Schedule set the date and time then clic...

Page 72: ...2 On the toolbar click Create 3 When the configuration wizard opens select Custom configuration then click Next 4 Click Advanced settings select RAID Volume then click Next 5 In the Logical Devices p...

Page 73: ...o the operating system Is not redundant Comprises all available disk space Is not bootable that is you cannot boot the operating system from a JBOD To create a JBOD disk 1 In the Physical Devices View...

Page 74: ...tec Storage Manager creates the JBOD disks Converting a JBOD Disk to a Simple Volume You can convert a JBOD disk to a simple volume Unlike a JBOD a simple volume is a true logical device It comprises...

Page 75: ...You can configure power management for an individual logical drive or for all logical drives on a controller To configure power management for a logical drive see the following section To configure p...

Page 76: ...ff The default is Never Verify drives after Period of inactivity from 1 hour to 24 hours after which an inactive drive a drive that s already powered down is restarted and checked to verify its health...

Page 77: ...75 6 Click OK To set the spin up limits for disk drives 1 In the Enterprise View select a controller 2 In the menu bar select Actions click Power settings then click Set spinup limits The Adapter dri...

Page 78: ...n the menu bar then click Show Power Management again Configuring the MaxIQ Cache The MaxIQ cache is a global read cache pool It uses the Solid State Drives SSDs in your system as fast cache memory fo...

Page 79: ...he To remove an SSD from the cache select one or more SSDs from the MaxIQ Cache Pool list then click Cache The icon changes to indicate that the SSD is Ready 3 Select the MaxIQ cache fetch rate from t...

Page 80: ...84 Deleting a Task 84 Disabling the Task Manager 84 Adaptec Storage Manager allows you to schedule some types of jobs or tasks to complete at convenient times Additionally you can schedule some tasks...

Page 81: ...recur at preset times You can schedule these Adaptec Storage Manager tasks Expanding a logical drive Changing a logical drive s RAID level Modifying the stripe size of a logical drive Verifying a log...

Page 82: ...d to the Task List For more information about the Task Manager see the following section Opening the Task Manager You can use the Task Manager to monitor and modify the tasks you have scheduled To sch...

Page 83: ...perties window In the menu bar click View task for additional detail about any task in the Task List Checking Past Tasks and Events in the Event Log The Event Log displays detailed information about t...

Page 84: ...ormal conditions resume if the interruption lasts no longer than 30 minutes past the scheduled start time If a task misses its start time it must be rescheduled For instructions see Modifying a Task I...

Page 85: ...aptec Storage Manager Scheduled tasks in the Task List will not run while the Task Manager is disabled Re enabling the Task Manager To re enable the Task Manager repeat the steps in Disabling the Task...

Page 86: ...ializing and Erasing Disk Drives 88 Working with Solid State Drives 90 Working with Controllers 91 Testing and Silencing System and Enclosure Alarms 94 Updating the Controller BIOS and Firmware 97 Upd...

Page 87: ...ntroller doesn t support the blink function the Blink option won t appear in the menu The LEDs on the disk drives or enclosures begin to flash 2 Click OK to stop blinking the component To Blink Right...

Page 88: ...ms see Recovering from a Disk Drive Failure on page 137 Setting a Disk Drive to Failed Before you can remove a disk drive you should set it to a failed state to protect your data Caution You may lose...

Page 89: ...e The initialization begins To initialize all ready disk drives on a controller 1 In the Enterprise View click the controller whose disk drives you want to initialize 2 In the menu bar select Actions...

Page 90: ...Cache on page 78 and Logging Statistics for Remote Analysis on page 119 For a list of MaxIQ compatible Solid State Drives see www adaptec com compatibility To view the SMART statistics for a SSD sele...

Page 91: ...ller the New Hardware Detected window opens and prompts you to register it To stay informed about Adaptec products and special offers register your controllers by clicking Register Now in the New Hard...

Page 92: ...roller To disable a controller s alarm 1 In the Enterprise View select the controller you want 2 In the menu bar click Actions select Alarm Actions then click Disable shown in the figure in Step 3 on...

Page 93: ...nterprise View then select Change default task priority Note This setting applies to new tasks It does not affect currently running tasks Enabling Native Command Queuing on a Controller Native Command...

Page 94: ...r system alarms see the next section For enclosure alarms see page 96 Working with System Alarms Warning or Error level events see page 104 on a system trigger an audible alarm a series of beeps which...

Page 95: ...ved You can change the frequency of the alarm if required To change alarm settings on a system 1 In the Enterprise View select the system 2 In the tool bar click Configure point to the system then cli...

Page 96: ...re Alarm If an enclosure has an alarm follow these instructions to ensure that the alarm is working 1 Ensure that the speakers on your local system aren t muted 2 In the Enterprise View select the con...

Page 97: ...firmware for the controllers in your storage space The ROM Update wizard updates the BIOS and firmware for all controllers of the same type on local and remote systems You can update one type of contr...

Page 98: ...e server s to activate the new firmware images Updating the Disk Drive Firmware Note This task is recommended for advanced users only Adaptec Storage Manager provides a wizard to help you update the f...

Page 99: ...pdate the disk drive firmware 1 In the Enterprise View right click Direct Attached Storage then click Update drive firmware images The Drive Firmware Update wizard opens 2 Click Next 3 Click Add to br...

Page 100: ...xt Note For SATA drives the packet size must be a multiple of 512 5 Select the disk drives you want to update then click Next Note For SAS drives with Mode 6 support select Save Later to use the new f...

Page 101: ...r 8 Maintaining Physical Devices 101 7 When prompted click Yes to begin the update Caution Do not power down the controller or remove the disk drives during the update 8 When the update is complete cl...

Page 102: ...nd Activity 106 Notifying Users by Email About Status and Activity 111 Notifying Users by SNMP Trap About Status and Activity 116 Notifying All Users About Status and Activity 117 Changing an Operatin...

Page 103: ...re Statistics Logging You can set Adaptec Storage Manager to collect I O and usage statistics for the RAID controllers in your system and periodically call home to send the data to Adaptec or other co...

Page 104: ...Identifying a Failed or Failing Component on page 136 for more information Note All Warning and Error level events also cause the audible alarm to sound See page 105 for more information Clearing the...

Page 105: ...below Note If your enclosure does not have an enclosure management device the status icons appear but do not indicate status Icon Status Examples Enclosure Fans Normal Fans are working properly Warnin...

Page 106: ...ications are not sent to all systems in your storage space In the Notifications Manager you can specify which systems will send and receive logged notifications then you can add or delete systems as y...

Page 107: ...features in this window such as the Task Manager see Scheduling Recurring or Resource Intensive Jobs on page 80 by clicking their tabs 4 In the tool bar click Add system The Add System window opens 5...

Page 108: ...ent 1 In the Enterprise View select the system you want 2 On the tool bar click Configure point to the system then click Notifications The Notifications Manager opens 3 In the Notifications list click...

Page 109: ...em Ensure you enter the updated information on all affected systems To modify system information 1 In the Enterprise View select the system you want 2 On the tool bar click Configure point to the syst...

Page 110: ...he Notifications tab shown at right shows the red disabled icon Re enabling Logged Notifications To re enable logged notifications repeat steps 1 and 3 in Disabling Logged Notifications selecting Enab...

Page 111: ...people Alternatively you can specify that you want events coalesced and receive only one email message for each event type Follow the instructions in this section to Set up email notifications see pa...

Page 112: ...ult port Then enter the From address to appear in email notifications If an email recipient will be replying to email notifications be sure that the From address belongs to a system that is actively m...

Page 113: ...pient window The email recipients you added appear in the Email Notifications Manager 8 Repeat the steps in this section for each system you want to monitor with email notifications 9 Close the Email...

Page 114: ...stop sending email notifications to a recipient from a selected system To modify a recipient s information 1 In the Enterprise View select the system you want 2 In the Adaptec Storage Manager tool ba...

Page 115: ...The Email Notifications Manager opens 3 On the menu bar click Actions then click Disable Email Notifications Email notifications are disabled The Email Notifications tab shown at right shows the red d...

Page 116: ...agement Protocol SNMP traps in your storage space such as disk drive failures and logical drive verifications One system typically the system where the GUI is installed can receive SNMP trap notificat...

Page 117: ...ut Status and Activity You can set Adaptec Storage Manager to send status alerts about a specified system to all users who are logged into your storage space You might want to do this if your storage...

Page 118: ...ting system event logging To change or disable operating system event logging on a system 1 In the Enterprise View select the system 2 In the tool bar click Configure point to the system then click Ge...

Page 119: ...n see Creating a Call Home Support Archive on page 123 and Creating a Support Archive File on page 141 Follow the instructions in this section to Set up the statistics logging frequency reporting inte...

Page 120: ...ld select Adaptec and or Others If you select Others enter the datacenter URL in the text box 6 Adjust the Days to keep statistics logs slider The default is 1 day 7 Enter the storage location for the...

Page 121: ...u bar select Actions then click Call Home connection settings The Call Home connection settings window opens 4 Enter your HTTP proxy server name and port number 5 Click OK Sending a Test Message To en...

Page 122: ...ons then click Disable Advanced Statistics Call home messages are disabled The Advanced Statistics tab shown at right shows the red disabled icon Re Enabling Call Home Messages To re enable call home...

Page 123: ...elect Actions then click Save call home support archive 3 Enter a name for the archive file or accept the default name then click Save Viewing Statistics Use the Statistics Viewer to view IO and usage...

Page 124: ...orage Manager 125 Adding Enhanced Features 125 Setting Preferences and Changing Views 125 Managing Remote Systems 127 Working with Display Groups 131 This chapter explains how to customize Adaptec Sto...

Page 125: ...the Adaptec Web site at www adaptec com Locked features features which are unavailable without a key have a padlock icon beside them as shown in the figure at right If you select a locked feature you...

Page 126: ...rt systems in the Enterprise View alphabetically or chronologically By default systems are listed in alphabetical order To reorganize the Enterprise View 1 In the menu bar of the main window select Fi...

Page 127: ...l bar and status bar from the main Adaptec Storage Manager window to save space on screen You can also choose to turn off the Tool Tips that automatically appear when you place your cursor over on scr...

Page 128: ...scovered systems to the Enterprise View without logging in To add or remove remote systems in the wizard 1 In the Enterprise View select Direct Attached Storage 2 From the Actions menu select Manage R...

Page 129: ...click Apply 5 If you removed systems that you no longer want to manage the Removing systems window opens To continue receiving events from these systems select Continue to receive events from remote s...

Page 130: ...out logging in select Add all selected systems to managed system view without logging in Choosing this option causes all other options to be grayed out 7 Click Connect The wizard closes and the select...

Page 131: ...ou change the port you must restart the Adaptec Storage Manager Agent for the change to take effect In the Auto discovery heartbeat interval field enter the number of seconds between each auto discove...

Page 132: ...y Groups You can organize related local and remote systems into display groups to make managing your storage space easier and more effective Systems in a display group appear together in the Enterpris...

Page 133: ...y Group Status To quickly view the status of systems within a display group you can open the display group Properties window In the Enterprise View right click on the display group then click Properti...

Page 134: ...the Enterprise View right click the system you want to remove 2 Select Change display group then click None The system is removed from the display group Note Systems that are not part of display group...

Page 135: ...fying a Failed or Failing Component 136 Stopping the Creation of a New Logical Drive 137 Recovering from a Disk Drive Failure 137 Rebuilding Logical Drives 140 Solving Notification Problems 141 Creati...

Page 136: ...manage See page 32 for more information Check all cable connections Try uninstalling and reinstalling Adaptec Storage Manager Identifying a Failed or Failing Component When your are notified of a Warn...

Page 137: ...f there is a disk drive failure in more than one logical drive simultaneously see page 138 If it is a RAID 0 logical drive see page 138 If multiple disk drives fail within the same logical drive see p...

Page 138: ...failed disk drive must be removed and replaced before the logical drive can be rebuilt If the controller fails to rebuild the logical drive check that the cables disk drives and controllers are prope...

Page 139: ...surest way to recover your data is to restore the failed logical drive from backup To recreate the logical drive after multiple drive failures 1 Start the logical drive wizard select Custom then click...

Page 140: ...erify that drive status has returned to Optimal Note If the operation fails follow the on screen prompts to try the Advanced options for forcing the logical drive online Only expert users should try t...

Page 141: ...is correct See Modifying a Recipient s Information or Removing a Recipient on page 114 to modify the address 2 Ensure that your SMTP server address is correct See Modifying Email Settings on page 114...

Page 142: ...essage Text AbortTask Could not stop the specified currently running task AccessControl Could not write the logical drive access control list AddToDiskSet Could not add drives to the specified diskset...

Page 143: ...t the Adaptec Storage Manager Agent to establish communication with the local system ControllerRescan Could not rescan for the specified controller ControllerRestart Could not restart the specified co...

Page 144: ...DDDUnknownDriveInCluster Failed drive Unknown disk drive in cluster DDDUnknownSASError Failed drive Unknown SAS error DDDUserAcceptedInitChange Failed drive User accepted DDDUserMarked Failed drive U...

Page 145: ...name at specified port number FailedToReadNOT Failed to read the notification list file FailedToReadSEC Failed to read the user accounts file FailIncompatible Failed to connect to the specified host n...

Page 146: ...hannelInitiatorId Could not set the specified SCSI initiator ID SetContDiskCachePolicy Could not change the specified global drive cache policy SetHostId Could not set the specified controller name Se...

Page 147: ...ller UserAccounts Could not write the target user account list VerifyArray Could not start the array verify VerifyFixHardDrive Verify with fix failed to start VerifyHardDrive Verify failed to start Vo...

Page 148: ...In this part Completing a Silent Windows Installation 149 Selecting the Best RAID Level 152 Quick Answers to Common Questions 161 Buttons and Icons At a Glance 168 Appendices Part III...

Page 149: ...s installation of Adaptec Storage Manager instead of following the installation instructions provided in Installing on Windows on page 19 A silent installation uses command line parameters to complete...

Page 150: ...Properties and Values on page 151 Separate properties with spaces separate feature names for the ADDLOCAL property with commas see examples on page 151 Note Synchronous Installation To install Adapte...

Page 151: ...ge Manager Note If you do not explicitly set the installation path the default path is C Program Files Adaptec Adaptec Storage Manager ADDLOCAL Required Note Use commas to separate multiple values ALL...

Page 152: ...es 159 RAID 6 Logical Drives 160 RAID 60 Logical Drives 160 When you create logical drives in Adaptec Storage Manager you can assign a RAID level to protect your data Each RAID level offers a unique c...

Page 153: ...ive Segments A drive segment is a disk drive or portion of a disk drive that is used to create a logical drive A disk drive can include both RAID segments segments that are part of a logical drive and...

Page 154: ...es improved I O performance Drive segment size is limited to the size of the smallest disk drive in the logical drive For instance a logical drive with two 250 GB disk drives and two 400 GB disk drive...

Page 155: ...Logical Drives A RAID 1 Enhanced RAID 1E logical drive also referred to as a striped mirror is similar to a RAID 1 logical drive except that data is both mirrored and striped and more disk drives can...

Page 156: ...st disk drive in the logical drive For instance a logical drive with two 250 GB disk drives and two 400 GB disk drives can create two mirrored drive segments of 250 GB for a total of 500 GB for the lo...

Page 157: ...is striped evenly across the disk drives with the stored data Drive segment size is limited to the size of the smallest disk drive in the logical drive For instance a logical drive with two 250 GB dis...

Page 158: ...the speed at which the logical drive is rebuilt following a disk drive failure A RAID 5EE logical drive protects your data and increases read and write speeds However capacity is reduced by two disk...

Page 159: ...is limited to the size of the smallest disk drive in the logical drive For example three 250 GB disk drives and three 400 GB disk drives comprise two equal sized RAID 5 logical drives with 500 GB of...

Page 160: ...sk drives Maximum stripe size depends on the number of disk drives in the logical drive RAID 60 Logical Drives Similar to a RAID 50 logical drive see page 159 a RAID 60 logical drive also referred to...

Page 161: ...t options are on the Actions menu 164 What tasks can be scheduled to run at a specified time 167 This chapter provides quick references to frequently requested information about basic tasks functions...

Page 162: ...sure does not have an enclosure management device the status icons appear but do not indicate status on page 105 Add a new user to Adaptec Storage Manager Any user with a valid network user name and p...

Page 163: ...tton won t appear on tasks that can t be scheduled See Scheduling a Task on page 81 Find the Task Manager In the tool bar click Configure point to the system you want then click Tasks See Scheduling a...

Page 164: ...erts Event notifications also called logged notifications are messages about events on one system that are sent to the event log of another system in your storage space See page 106 Email notification...

Page 165: ...Actions to view these options Disk drives In the Physical Devices View click on a disk drive In the menu bar select Actions to view these options Enclosures In the Physical Devices View click on an e...

Page 166: ...ck Direct Attached Storage In the menu bar select Actions to view these options The Notification Manager In the tool bar click Configure point to the system you want then click Notifications In the me...

Page 167: ...Advanced Statistics In the menu bar select Actions to view these options What tasks can be scheduled to run at a specified time You can schedule any of these tasks to run at a specified time Changing...

Page 168: ...es View 169 Icons in the Logical Devices View 170 Buttons in the Main Window 171 Buttons in the Notification Manager 171 Buttons in the Email Notification Manager 172 Buttons in the Task Manager 172 T...

Page 169: ...ith error see page 55 for more information Hot spare being built into logical drive after disk drive failure Hot spare built into logical drive after disk drive failure JBOD disk Ready Solid State Dri...

Page 170: ...on Description Logical drive Logical drive with healthy hot spare Logical drive being initialized Logical drive being modified Logical drive being rebuilt after disk drive failure Array with available...

Page 171: ...ee the size capacities of your disk drives page 49 see the size capacities of your disk drives relative to each other page 49 create a global hot spare page 54 create a logical drive page 25 delete a...

Page 172: ...tifications generated by the Email Notification Manager page 111 update a recipient s email address or notification level page 114 remove a recipient from the Email Notification List page 114 Button C...

Page 173: ...in use bootable CD mode A way of running Adaptec Storage Manager where the application is not installed but is run directly from a CD C cache A temporary fast storage area that holds data from a slowe...

Page 174: ...The ability of a system to continue to perform its functions even when one or more disk drives have failed firmware A combination of hardware and software software written onto read only memory ROM fo...

Page 175: ...nager local and remote are relative terms See also remote system logged events Event messages about remote systems that appear in the event log of Adaptec Storage Manager See also Notification Manager...

Page 176: ...Adaptec Storage Manager all other systems in your storage space besides your local system are remote systems Local and remote are relative terms See also local system ROM Update wizard A program that...

Page 177: ...nager that allows you to schedule a specific activity such as expanding a logical drive for a time that s convenient See also scheduled task recurring task TB TeraByte Approximately one million millio...

Page 178: ...ives 89 Log in 51 Log out 51 logical drive level options 166 Notification Manager options 166 overview 44 164 to 167 Remove dedicated hot spare drive 56 Rescan 92 Save printable configuration 93 Save...

Page 179: ...bling 96 enabling 96 silencing 95 testing 94 testing controller level 91 enclosure level 96 system level 94 archive file 141 audible alarm See alarm auto discovery 127 automatic verification 67 B back...

Page 180: ...spare 137 without hot spare 138 identifying 87 initializing 89 properties 87 relative capacity 49 replacing in logical drives 88 segments in logical drives 62 text descriptions 49 viewing logical dri...

Page 181: ...hot spares 54 creating 39 deleting 56 glossary 173 Guest permissions 27 H hard disk hard disk drive hard drive See disk drive HBAs See controllers help 50 hot spares 46 47 54 to 56 creating 39 54 crea...

Page 182: ...enabling background consistency check 68 expanding 69 extending partitions 70 fine tuning 63 to 65 forcing online 140 formatting 36 increasing capacity 69 initialize method 65 initialize priority 65 m...

Page 183: ...fying systems 109 re enabling 110 removing systems 109 test events 108 notification types logged notifications 106 Notifications Manager 106 options 103 status icons 104 tasks 83 N Native Command Queu...

Page 184: ...Scheduled task status 83 scheduling tasks 81 rescheduling 84 supported tasks 81 changing RAID level 71 expanding logical drives 70 modifying logical drives 64 verifying 68 verifying with fix 67 See a...

Page 185: ...tasks deleting 84 event status 83 missed start times 84 modifying 84 monitoring 83 recurring 81 scheduling 81 status 83 supported tasks 167 Tasks tab 82 TCP IP port number default 106 Technical Suppor...

Page 186: ...49 VMWare controller support 17 installing Adaptec Storage Manager 22 W Windows controller support 17 installing Adaptec Storage Manager 19 silent installation 149 SNMP support 116 starting the Agent...

Page 187: ...ilpitas Boulevard Milpitas CA 95035 USA 2010 Adaptec Inc All rights reserved Adaptec and the Adaptec logo are trademarks of Adaptec Inc which may be registered in some jurisdictions Part Number CDP 00...

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