Chapter 9: Monitoring Status and Activity
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Click
OK
to clear the message, then click
Cancel
to close the Call Home connection
settings window.
Note:
If the test fails, try opening port 80. If the test continues to fail, your system
administrator may need to add the Adaptec Storage Manager Agent to your proxy server’s
white list.
Disabling Call Home Messages
If you prefer not to send statistics to Adaptec or other contacts, you can disable call home
messages. Adaptec Storage Manager will continue to collect statistics but will not send them to
your contacts for analysis.
To disable call home messages on a system:
1
In the Enterprise View, select the system you want.
2
On the tool bar, click
Configure
, point to the system, then click
Advanced Statistics
.
The Advanced Statistics Manager opens.
3
On the menu bar, click
Actions
, then click
Disable Advanced Statistics
.
Call home messages are disabled. The Advanced Statistics tab (shown
at right) shows the red ‘disabled’ icon.
Re-Enabling Call Home Messages
To re-enable call home messages, repeat steps
1
and
2
in
Disabling Call Home Messages
,
selecting
Enable Advanced Statistics
during
Step 3
.
Clearing the Advanced Statistics Manager Event Log
The bottom panel of the Advanced Statistics Manager displays status information and
messages about the Advanced Statistics Manager itself, such as whether call home messages
were sent successfully or not. To make it easier to monitor recent events, you can clear the log
on a selected system.
To clear the Advanced Statistics Manager event log:
1
In the Enterprise View, select the system you want.
2
On the tool bar, click
Configure
, point to the system, then click
Advanced Statistics
.
The Advanced Statistics Manager opens.
3
On the menu bar, click
File
, select
Clear the event log
, then click
Advanced Statistics
.
4
Click
Yes
to clear the log.
The log is cleared.
