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14. Q: Why is my clock printing on the wrong row?
A: - Make sure the date is set correctly.
- Make sure the “End of Day” time is set correctly.
- For Weekly pay periods make sure the "End Day of Pay Period" is set correctly.
- Make sure the Pay Period type is is set correctly.
15. Q: I can’t get my clock to print for any employees. It just keeps giving an “err” message.
A: Make sure the display time is synchronized to the RTC time.
For more info on troubleshooting or general “how to” info go to:
http://support.acroprint.com
Maintenance
Replacing the Ribbon Cassette
1. Open clock cover. Press “P3” to move the print head to the center of the clock so that the
ribbon cassette can be more easily accessed.
2. Pull the ribbon holder tabs towards you to unlock the ribbon cassette and use the handle on
top of the ribbon to pull the cassette out.
3. Insert replacement ribbon. Make sure to feed the ribbon over the black ribbon guide and
slide the ribbon down between the guide and the silver print shield. Push the ribbon down
until it clicks into place. Turn the ribbon winding knob clockwise to remove any slack in the
ribbon.
Summary of Contents for ATR360
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