Acroprint ATR360, User Manual

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20
Symptom Possible Problem Solution
The clock keeps
losing time The coin cell battery on the
motherboard needs to be replaced Replace the coin cell on the
motherboard
Display Off, Clock has
Power Defective Motherboard
Defective LCD Display Contact Local Dealer or Acroprint
for repair.
Display is in AM/PM
hours but clock prints
in 24 Hr format The clock display format and print
format are independent. You must
make sure each is set correctly. Set the display format correctly
Set the print format correctly
Clock is printing in
wrong color Ink Color Change Time set
incorrectly Set the Ink Color Change Time
correctly
Clock print location is
a little off Clock printing position needs to be
adjusted Adjust the clock print position
Print resistration is
faint or not visible at
all
Ribbon cassette not firmly seated.
Ribbon is stuck. Press down firmly on ribbon
cassette until it clicks into place.
Turn ribbon advance knob
clockwise. If ribbon will not
advance remove cassette and try
advancing again. If ribbon won’t
advance replace ribbon.