background image

 3 Trouble shooting your c omputer

60

Image is not full-screen.

Ma ke sure tha t the resolution is set to 1024x768 whic h the system 
supports na tively.  Right-c lic k on your Windows desktop a nd selec t 
Properties to bring up the 

Display Properties

 dia log box.  Then c lic k 

on the Settings ta b to ma ke sure the resolution is set to the 
a ppropria te resolution.  Resolutions lower tha n the spec ified 
resolution a re not full-sc reen on the c omputer or on a n externa l 
monitor.

No audio is heard from the computer.

C hec k the following:

The volume ma y be muted.  In Windows, look a t the volume 
c ontrol (spea ker) ic on on the ta skba r.  If it is c rossed-out, c lic k on 
the ic on a nd deselec t the Mute option.

The spea kers ma y be turned off.  Press 

Fn-F8

 to turn the spea kers 

on (this hot key a lso turns the spea kers off).

The volume level ma y be too low.  In Windows, look a t the volume 
c ontrol ic on on the ta skba r.  You c a n a lso use the volume c ontrol 
buttons to a djust the volume.  See “Hot keys” on pa ge 15.

If hea dphones, ea rphones or externa l spea kers a re c onnec ted to 
the line-out port on the c omputer’s right pa nel, the interna l 
spea kers a utoma tic a lly turn off.

I want to eject the optical drive tray without turning on the power.  I 
cannot eject the optical drive tray.

There is a  mec ha nic a l ejec t button on the optic a l drive.  Simply insert 
the tip of a  pen or pa perc lip a nd push to ejec t the tra y.

TM360.book  Page 60  Friday, September 21, 2001  5:39 PM

Summary of Contents for TravelMate 360

Page 1: ...TravelMate 360 series User s guide ...

Page 2: ... c onc erning yourunit should inc lude the serial number model number and purc hase information No part ofthis public ation may be reproduc ed stored in a retrievalsystem ortransmitted in any form or by any means elec tronic mec hanic al photoc opy rec ording or otherwise without the prior written permission of Ac er Inc orporated Model number _________________________________ Serial number ______...

Page 3: ...idesc learandc onc iseinformationaboutthec omputer so read it thoroughly Ifyou everneed to print out a c opy this User s guide is also available inPDF Portable Doc umentFormat Followthese steps 1 C lic k on Start Programs TravelMate 2 C lic k on TravelMate User s guide Note Viewing the file requires Adobe Ac robat Reader installed IfAdobe Ac robat Readeris not installed on your c omputer c lic kin...

Page 4: ...Note You c an also use the power switc h to perform power management func tions See Basic power management on page 28 Use the c ustomized func tions for power management Youc analso shutdownthe c omputerby c losing the display c over or by pressing the sleep hot key Fn F4 See Basic power management on page 28 An Online guide is yourhelping hand on the go with easy to ac c ess detailed and linked i...

Page 5: ... subjec t the c omputer to heavy shoc k and vibration Do not expose the c omputer to dust and dirt Neverplac e objec tsontopofthe c omputertoavoiddamagingthe c omputer Do not slam the c omputer display when you c lose it Never plac e the c omputer on uneven surfac es Taking care of your AC adapter Here are some ways to take c are of your AC adapter Do not c onnec t the adapter to any other devic e...

Page 6: ...c alregulations Rec yc le if at all possible Cleaning and servicing When c leaning the c omputer follow these steps 1 Power off the c omputer and remove the battery pac k 2 Disc onnec t the AC adapter 3 Use a soft c loth moistened with water Do not use liquid or aerosol c leaners If any of the following oc c urs The c omputerhasbeendropped orthe body hasbeendamaged Liquid has been spilled into the...

Page 7: ...o drive 23 Using software 25 Audio 27 Adjusting the volume 27 Basic power management 28 Moving around with your TravelMate 29 Disc onnec ting from the desktop 29 Moving around 29 Taking the c omputer home 30 Traveling with the c omputer 32 Traveling internationally with the c omputer 32 Sec uring your c omputer 34 Using a c omputer sec urity loc k 34 Using the SmartC ard 34 Using passwords 41 2 Cu...

Page 8: ... computer 57 Frequently asked questions 59 Troubleshooting tips 63 Error messages 64 Requesting servic e 66 International Traveler s Warranty ITW 66 Before you c all 66 Appendix A Specifications 69 Appendix B Notices 75 Index 83 ...

Page 9: ...1 Getting to know your TravelMate ...

Page 10: ...r c ombines high performanc e versatility powermanagement features and multimedia c apabilities with a unique style and ergonomic design Work with unmatc hed produc tivity and reliability with your new power c omputing partner ...

Page 11: ...lso c alled LC D liquid c rystal display displays c omputer output 2 Status indic ators LEDs light emitting diodes that turn on and off to show the status of the c omputer and its func tions and c omponents 3 Launc h keys Buttons for launc hing frequently used programs See Launc h Keys on page 18 for more details 4 Touc hpad Touc h sensitive pointing devic e whic h func tions like a c omputer mous...

Page 12: ...s to audio line out devic es e g speakers headphones 7 Line in jac k Ac c eptsaudioline indevic es e g audioC D player stereo walkman 8 Infrared port Interfac es with Infrared devic es e g infrared printer IR aware c omputers 9 Mic rophone Inputssoundsand voic esinto yourc omputer 10 Palmrest C omfortable support area for your hands when you use the c omputer 11 Keyboard Inputs data into your c om...

Page 13: ...r 4 PC C ard ejec t button Ejec ts PC C ard from the c ard slot 5 PC C ard slot Ac c epts to one Type II 16 bit PC C ard or 32 bit C ardBus PC C ard 6 SmartC ard ejec t button Ejec ts the SmartC ard from the slot 7 SmartC ard slot Slot for SmartC ard interfac e with pre boot authentic ation system 8 Video c apture kit slot Ac c epts the video c apture kit option on the left side of the c omputer ...

Page 14: ...ight side of the c omputer 2 Battery bay Houses the c omputer s battery pac k 3 Sec urity keyloc k C onnec ts to a Kensington c ompatible c omputer sec urity loc k Item Description 1 PS 2 port C onnec ts to PS 2 c ompatible devic e e g PS 2 keyboard mouse keypad 2 USB ports two C onnec t to any Universal Serial Bus devic es e g USB mouse USB c amera ...

Page 15: ...C onnec ts to a phone line 5 Network jac k C onnec ts to an Ethernet 10 100 based network 6 External display port C onnec ts to a display devic e e g external monitor LC D projec tor and displays up to 64K c olors at 1280x1024 resolution 7 Power jac k C onnec ts to an AC adapter Item Description ...

Page 16: ...Hard disk anti shoc k protec tion DiskAnti Shoc kProtec tion DASP protec ts your hard disk against ac c idental shoc k and vibration 4 Battery release latc h Unlatc hes the battery to remove the battery pac k 5 Personal identific ation slot Insert a business c ard or similar sized identific ation c ard to personalize your c omputer 6 Memory c ompartment Houses the c omputer s main memory ...

Page 17: ...interfac e with pre boot authentic ation system for added sec urity Display 13 3 Thin Film Transistor TFT liquid c rystal display LC D displaying 24 bit true c olorat 1024x768 eXtended Graphic s Array XGA resolution 8 MB Video DRAM with DVMT Dynamic Video Memory Tec hnology up to 32 MB 3D c apabilities Simultaneous LC D and C RTdisplay support Supports other output display devic es suc h as LC D p...

Page 18: ...al Bus ports Ethernet Fast Ethernet port IEEE 1394 port Optional 802 11b wireless LAN Optional USB Bluetooth dongle solution Human centric design and ergonomics Sleek smooth and stylish design Full sized keyboard Ergonomic ally c entered touc hpad pointing devic e Internet sc roll key Expansion Type II C ardBus PC C ard formerly PC MC IA slot with ZV zoomed video port support Upgradeable memory Ea...

Page 19: ...ile the c over is c losed Icon Function Description Wireless C ommunic ation Lights when the Wireless LAN c apabilities are enabled Power Lights when the c omputer is on Sleep Lights when the c omputer enters Sleep mode Media Ac tivity Lights when the floppy drive hard disk or EasyLink C ombo drive is ac tive Battery C harge Lights when the battery is being c harged C aps Loc k Lights when C aps L...

Page 20: ...1 G etting to know your TravelMate 12 Num Loc k Lights when Num Loc k is ac tivated Icon Function Description ...

Page 21: ... key Description C aps Loc k When C aps Loc kis on allalphabetic c harac ters typed are in upperc ase Num Loc k Fn F11 When Num Loc k is on the embedded keypad is in numeric mode The keys func tion as a c alc ulator c omplete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to c onnec t an external keypad Sc roll Loc k Fn F1...

Page 22: ...ote If an external keyboard or keypad is c onnec ted to the c omputer the Num Loc k feature automatic ally shifts from the internal keyboard to the external keyboard or keypad Desired access Num lock on Num lock off Number keys on embedded keypad Type numbers in a normal manner C ursor c ontrol keys on embedded keypad Hold Shift while using c ursor c ontrol keys Hold Fn while using c ursor c ontro...

Page 23: ...vate hot keys press and hold the Fn key before pressing the other key in the hot key c ombination Key Description Windows logo key á Start button C ombinations with this key perform shortc ut func tions Below are a few examples á Tab Ac tivates next taskbar button á E Explores My C omputer á F Finds Doc ument á M Minimizes All Shift á M Undoes Minimize All á R Displays the Run dialog box Applic at...

Page 24: ...emeusedby the c omputer func tion available if supported by operating system See Basic power management on page 28 Fn F4 Sleep Puts the c omputer in Sleep mode See Basic power management on page 28 Fn F5 Display Toggle Switc hes display output between the display sc reen external monitor if c onnec ted and both the display sc reen and external monitor Fn F6 Sc reen Blank Turns the display sc reen ...

Page 25: ...States International To verify the keyboard type 1 C lic k on Start Settings Control Panel 2 Double c lic k on Keyboard 3 C lic k on the Language tab Fn F7 Touc hpad Toggle Turns the internal touc hpad on and off Fn F8 Speaker Toggle Turns the speakers on and off Fn Volume up Inc reasesthe speakervolume Fn Volume down Dec reases the speaker volume Fn Brightness up Inc reases the sc reen brightness...

Page 26: ...ditor or word proc essor 3 Hold Alt Gr and press the Euro symbol Some fonts and software do not support the Euro symbol Please refertohttp www mic rosoft c om typography faq faq12 htmfor more information Launch Keys Loc ated atthe top ofthe keyboard are five buttons These buttons are c alled launc h keys They are designated as P1 P2 P3 mailbutton and Web browser button Note To the left of these fi...

Page 27: ... box The Mail Server is the server name where you get your email for example JohnSmith hotmail c om the Mail Server is hotmail com Aside from the email c hec king func tion there is a mail button that is used to launc hthe emailapplic ation Itisloc ated above the keyboard Launch key Default application P1 User programmable P2 User programmable P3 Multimedia applic ation Mail Email applic ation The...

Page 28: ...ht below the LC D The LED of the mail button will flash when the user has rec eived an inc oming email You c an also ac c ess the Mail C hec king dialog box by c lic king on Start Programs Launch Manager then c lic k on E Mail checking setting ...

Page 29: ...re using an external PS 2 mouse the touc hpad is automatic ally disabled Touchpad basics The following items teac h you how to use the touc hpad Move your finger ac ross the touc hpad to move the c ursor Press the left 1 and right 3 buttons loc ated on the edge of the touc hpad to do selec tion and exec ution func tions These two buttons are similar to the left and right buttons on a mouse Tapping...

Page 30: ...he touc hpad s responsiveness Function Left button Right button Center buttons Tap Exec ute C lic k twic e quic kly Tap twic e at the same speed as double c lic king a mouse button Selec t C lic k onc e Tap onc e Drag C lic k and hold then use finger to drag the c ursoron the touc hpad Tap twic e at the same speed as double c lic king a mouse button then hold finger to the touc hpad on the sec ond...

Page 31: ...yLinkc ombo drive isa two in one floppy C D ROM floppy DVD ROMorfloppy DVD RW c ombo drive thatc onnec ts externally to the c omputer The floppy drive reads and writes standard 3 5 inc h diskettes The optic al drive provides the latest in multimedia in a mobile world Connecting and disconnecting the EasyLink combo drive To c onnec t the EasyLink c ombo drive 1 Pulloutthe EasyLinkc ombo drive c abl...

Page 32: ...K 4 Disc onnec t the EasyLink c ombo drive 5 Tuc kin the EasyLinkc ombo drive c able c onnec torinto its storage slot Note If the c omputer is on and you disc onnec t the EasyLink c ombo drive without using the HotIDE stop func tion the c omputer will hang stop operating normally C onnec t the EasyLink c ombo drive again to solve this problem It is advisable to followthe c onnec t disc onnec tproc...

Page 33: ...is turned on press the drive ejec t button When the power is off you c an ejec t the drive tray using the emergenc y ejec t hole See page 60 for more detail Using software Playing DVD movies Some models c ome standard with a DVD equipped EasyLink DVD c ombo drive To play DVD movies on your c omputer follow these steps 1 Ejec tthe DVD tray and inserta DVD movie disc thenc lose the DVD tray ...

Page 34: ...nt Rec overing yourhard diskdoes notresetthe numberoftimes the region c ode has been set Refer to the table later in this sec tion for DVD movie region c ode information 2 The DVD movie will automatic ally play after a few sec onds Note To c hange the region c ode insert a DVD movie of a different region into the DVD ROM drive Please refer to the online help for more information Region code Countr...

Page 35: ...reo speaker There are audio ports on the front panel of the c omputer See Front view on page 3 for more information on c onnec ting external audio devic es Adjusting the volume Adjusting the volume on the c omputer is as easy as pressing some buttons See Hot keys on page 15 for more informations on adjusting the speaker volume ...

Page 36: ...he serialand parallelports and video memory If no ac tivity is detec ted for a period of time c alled an inac tivity timeout the c omputerstops some orallofthese devic es in order to c onserve energy This c omputeremploys a powermanagement sc heme that supports AC PI Advanc ed C onfiguration and PowerInterfac e whic h allows for maximumpowerc onservationandmaximumperformanc eatthesame time Windows...

Page 37: ...onnec t the c ord from the AC adapter 8 Disc onnec t the keyboard pointing devic e printer external monitor and other external devic es 9 Disc onnec t the Kensington loc k ifyou are using one to sec ure the c omputer Moving around when you are just moving within short distanc es for example from your offic e desk to a meeting room Preparing the computer Before movingthe c omputer c lose and latc h...

Page 38: ...an that you probably do not need to bring anything with you other than the c omputer What to bring to long meetings If your meeting will last longer than 3 hours or if your battery is not fully c harged you may wantto bring the AC adapterwith you to plug in your c omputer in the meeting room If the meeting room does not have an elec tric al outlet reduc e the drain on the battery by putting the c ...

Page 39: ...omputer with you leave the c omputer in the trunk of the c ar to avoid exposing the c omputer to exc essive heat C hanges in temperature and humidity c an c ause c ondensation Allow the c omputer to return to room temperature and inspec t the sc reen for c ondensation before turning on the c omputer If the temperature c hange is greater than 18 F 10 C allow the c omputerto c ome to room temperatur...

Page 40: ...r Spare fully c harged battery pac k s Additional printer driver files if you plan to use another printer EasyLink module Special considerations In addition to the guidelines for taking the c omputer home follow these guidelines to protec t your c omputer while traveling Always take the c omputer as c arry on luggage Ifpossible have the c omputerinspec ted by hand Airportsec urity X ray mac hines ...

Page 41: ...ial considerations Follow the same spec ial c onsiderations as when traveling with the c omputer In addition these tips are useful when traveling internationally Whentraveling inanotherc ountry c hec kthatthe loc alAC voltage and the AC adapterpowerc ord spec ific ations are c ompatible If not purc hase a powerc ord that is c ompatible with the loc al AC voltage Do not use c onverter kits sold for...

Page 42: ...lso available Wrapa c omputersec urityloc kc able aroundanimmovable objec tsuc h as a table orloc ked drawerhandle Insertthe loc kinto the notc h and turn the key to sec ure the loc k Using the SmartCard This software inc ludes the following c omponents PlatinumPAS PlatinumSec ure and PlatinumKey Together they provide you with multiple levels of sec urity PlatinumPAS implements the first sec urity...

Page 43: ...auto c ac he with one c lic k logons to all password required websites patent pending eliminates the overhead c osts assoc iated with memorizing and typing user IDs and passwords when surfing the Internet with Mic rosoft or Netsc ape web browsers A c ard slot for your SmartC ard is loc ated on the left panel of the c omputer This new sec urity feature helps you bootup yourc omputer with all your s...

Page 44: ... please make sure that your warranty c ard is c ompleted and sent bac k to Ac er This information will be used by Ac er servic e c enters to c onfirm ownership in c ase your smart c ard key is lost or damaged Registering yournotebook with Ac er s servic e c enteris extremely important when replac ing your lost smart c ard key If you have already bypassed the smart c ard registration please reinsta...

Page 45: ...disunavailable theEmergenc yC ardc anserveasatemporary replac ement for the SmartC ard After installation the PlatinumSec ure ic on appears on the Windows desktop Double c lic k on it or c lic k the right mouse button then selec t Open from the pop up menu orlaunc h it from the PlatinumSec ret program group From the menu that appears you c an direc tly ac c ess three operations PlatinumSec ure Opt...

Page 46: ...nderSystem Lock Option and Password Option will be disabled too The SmartC ard password is required for this selec tion System Loc k Option When Lock system when the SmartCard is not in use default is selec ted if the SmartC ard is removed the PlatinumSec ure sc reensaverc omesup and ac c essto the system is loc ked When Never lock the system after bootup is selec ted there is no protec tion for t...

Page 47: ...c hange the SmartC ard password Encrypt Decrypt PlatinumSec ure c an also be used to enc rypt dec rypt files exc ept for system files orfiles thatare already enc rypted with otherapplic ations Double c lic k on a file to automatic ally enc rypt dec rypt it However if the file is assoc iated with an applic ation it will be opened with that applic ationinstead ofbeing enc rypted Note thatthe enc ryp...

Page 48: ...ply point the c ursor to the field c ontaining the information press and hold the left mouse button then drag the c ursor to the applic ation and drop the information there PlatinumKey also makesitc onvenientto c hange yourpassword There is always a PWD button available whic h is equivalent to the C hange Password button in PlatinumSec ure Follow these steps to use PlatinumKey 1 Open your browser ...

Page 49: ...nc luding Web Name User Name Password and Web URL Similarly type the first letter s ofa site on the list and the site will be searc hed and selec ted You c an Edit and Delete the sites as well as other information and Save or C anc el the c hanges you made by selec ting the button c orresponding to eac h c ommand Using passwords Three password types protec t your c omputer from unauthorized ac c e...

Page 50: ... set the following promptappears at boot up Type the Power on Password a symbol appears for eac h c harac teryou type and press Enter to use the c omputer Ifyou enter the password inc orrec tly an x symbol appears Try again and press Enter When the Hard DiskPassword is set the following promptappears at boot up Type the Hard Disk Password a symbol appears for eac h c harac teryou type and press En...

Page 51: ... to shutdown the c omputer Then turn on the c omputeragain and try again Ifyou failto enterthe Hard DiskPassword please c ontac tyourdealeror an authorized servic e c enter Setting passwords You c an set passwords using Notebook Manager BIOS Utility See your online guide for more details ...

Page 52: ...1 G etting to know your TravelMate 44 ...

Page 53: ...2 Customizing your computer ...

Page 54: ...lMate c omputer let s get ac quainted with the advanc ed features of your c omputer In this c hapter you will learn how to add options upgrade c omponents for better performanc e and c ustomize your c omputer key link ac c essories ac er c om ...

Page 55: ... devic es to the c omputer see your online guide for more details Fax data modem Some models have a built in V 90 56Kbps software modem Warning This modem port is not compatible with digital phone lines Plugging this modem into a digital phone line will damage the modem To use the fax data modem port c onnec t a phone c able from the modem port to a telephone jac k Start your c ommunic ations soft...

Page 56: ...nec t an Ethernet c able from the network jac k on the rearofthe c omputerto a network jac k orhub on your network Fast infrared The c omputer s fast infrared FIR port allows you to do wireless data transfer with other IR aware c omputers and peripherals suc h as infrared printers The infrared port c an transfer data at speeds of up to fourmegabits persec ond Mbps at a distanc e ofup to one meter ...

Page 57: ...puterhas two ports available PC Card slots There is a type II C ardBus PC C ard slot found on the left side of the c omputer This slotac c epts c redit c ard sized c ards thatenhanc e the usabilityand expandabilityofthe c omputer These c ardsshould have a PC C ard logo on them PC C ards formerlyPC MC IA are add onc ardsforportable c omputers giving you expansion possibilities long afforded by desk...

Page 58: ... slot and make the proper c onnec tions e g network c able if nec essary See your c ard manual for details Ejecting a PC Card Before ejec ting a PC C ard 1 Exit the applic ation using the c ard 2 Left c lic k on the PC C ard ic on on the taskbar and stop the c ard operation 3 Press the slot ejec t button a to pop out the ejec t button then press it again a to ejec t the c ard b ...

Page 59: ...d performanc e Note C ontac tyourauthorized dealerifyou dec ide to perform a key c omponent upgrade Memory upgrade Memory is expandable to 1024MBor1GB employing 128 256 512 MB and supports 133 Mhz industry standard soDIMMs Small Outline Dual Inline Memory Modules The c omputer supports SDRAM Sync hronous Dynamic Random Ac c ess Memory There are two memory slots on your c omputer one of whic h is o...

Page 60: ...ks into plac e 4 Replac e the memory c over and sec ure it with the sc rew The c omputer automatic ally detec ts and rec onfigures the total memory size Notebook Manager The c omputer has a built in system setup program c alled Notebook Manager The Windows based Notebook Managerallows you to set passwords the startup sequenc e of the drives and power management settings It also shows c urrent hard...

Page 61: ...pplic ation to run the program See your online guide for more information Launch Manager Launc h Managerallowsyouto setthe five launc hkeysloc ated above the keyboard See Launc h Keys on page 18 for the loc ation of the launc h key You c an ac c ess the Launc h Managerby c lic king on Start Programs and then Launch Manager to start the applic ation ...

Page 62: ...reless LAN does not c hange this default setting whic h is re enabled when you restart your c omputer You have to use the Launc h Manager to set it to Always Off so that when you turn on your c omputer 802 11b wireless LAN will be off In Windows 2000 only the administratorc an c hange the setting in the Launc h Manager For all other users press the button then wait for the following dialog box to ...

Page 63: ...mputer s BIOS basic input ouput system Yourc omputeris already properly c onfigured and optimized and you do not need to run this utility However if you enc ounter c onfiguration problems you may need to run it To ac tivate the BIOS Utility press F2 during the POST power on self test while the TravelMate logo is being displayed See your online guide for more information ...

Page 64: ...2 C ustomizing your c omputer 56 ...

Page 65: ...3 Troubleshooting your computer ...

Page 66: ...d it before c alling a tec hnic ian if a problem oc c urs Solutions to more serious problems require opening up the c omputer Do not attempt to open the c omputer by yourself C ontac t your dealer or an authorized servic e c enter for assistanc e key link www ac ersupport c om ...

Page 67: ... in Sleep mode Press any key or tap on the touc hpad to resume Is a non bootable non system diskette in the floppy drive Remove orreplac e itwitha system diskette and press Ctrl Alt Del to restart the system The operating system files may be damaged ormissing Insertthe startup disk you c reated during Windows setup into the floppy drive and press Ctrl Alt Del to restart the system This will diagno...

Page 68: ... speaker ic on on the taskbar If it is c rossed out c lic k on the ic on and deselec t the Mute option The speakers may be turned off Press Fn F8 to turn the speakers on this hot key also turns the speakers off The volume levelmay be too low In Windows lookatthe volume c ontrol ic on on the taskbar You c an also use the volume c ontrol buttons to adjust the volume See Hot keys on page 15 Ifheadpho...

Page 69: ...hould be bloc king the ports Make sure that you have the appropriate software running on both devic es for file transfers or that you have the appropriate drivers for printing to an infrared printer During the POST press F2 to ac c ess the BIOS Utility and verify that the infrared port is enabled Make sure that both devic es are IrDA c ompliant I want to set up my location to use the internal mode...

Page 70: ...ee disk spac e that Sleep Manager requires needs to be c ontiguous To solve this problem use tools suc h as Disk Defragmenter Windows to c ompac tthese free diskspac es Then run Sleep Manager again to c reate the file Disk c ompression utilities are used Sleep Manager c an work with most c ompression software However SleepManagerc anonlyc reate the spac e ona hostdrive A host drive stores original...

Page 71: ...tips Thisnotebookc omputerinc orporatesanadvanc eddesignthatdelivers onsc reen error message reports to help you solve problems Ifthe system reports an errormessage oran errorsymptom oc c urs see Error messages on page 64 ...

Page 72: ...roller Present C ontac t your dealer or an authorized servic e c enter Diskette Drive Error C ontac t your dealer or an authorized servic e c enter Diskette Drive Type Mismatc h Press F2 during POST to enter the BIOS Utility then press Esc to exit and rec onfigure the c omputer Equipment C onfiguration Error Press F2 during POST to enter the BIOS Utility then press Esc to exit and rec onfigure the...

Page 73: ...nd rec onfigure the c omputer Non system disk or disk error Replac e and strike any key when ready Inserta system bootable diskette into the floppy drive A then press Enter to reboot Pointing Devic e Error C ontac t your dealer or an authorized servic e c enter Pointing Devic e Interfac e Error C ontac t your dealer or an authorized servic e c enter Protec ted Mode Test Fail C ontac t your dealer ...

Page 74: ... the frontc overofthe ITW passport If the c ountry you are traveling in does not have an Ac er authorized ITW servic e site you c an stillget in c ontac t with ouroffic es worldwide There are three ways to ac c ess Ac er for tec hnic al support and information Internet servic e worldwide visit http www ac ersupport c om Telephone support in the United States and C anada c all 1 800 816 2237 Tec hn...

Page 75: ...ister during your first c all to Ac er You are required to provide the following information Name ________________________________________ Address ______________________________________ ______________________________________________ Telephone number ____________________________ Mac hine and model type _______________________ Serial number _________________________________ Date of purc hase _______...

Page 76: ...3 Troubleshooting your c omputer 68 ...

Page 77: ...Appendix A Specifications ...

Page 78: ...This appendix lists the general spec ific ations of your c omputer ...

Page 79: ...o 13 3 Thin Film Transistor TFT liquid c rystal display LC D displaying 24 bit true c olorat 1024x768 eXtended Graphic s Array XGA resolution 8 MB Video DRAM with DVMT Dynamic Video Memory Tec hnology up to 32 MB 3D c apabilities Simultaneous LC D and C RTdisplay support Dual display c apability Audio 16 bit AC 97 PC I stereo audio with built in wavetable synthesizer Built in speaker and mic ropho...

Page 80: ...rt One mic rophone in jac k One speaker headphone out jac k One FIR wireless c ommunic ations port IrDA c ompliant Two USB ports One EasyPort port replic ator c onnec tor One IEEE 1394 port Weight and dimensions 4 lbs 1 8 kg for 13 3 LC D 292 W x 234 D x 21 H mm Temperature Operating 10 C 35 C Non operating 20 C 60 C Humidity non condensing Operating 20 80 RH Non operating 20 80 RH System AC PI su...

Page 81: ...tt Auto sensing 100 240Vac 50 60Hz Options 128 256 MB memory upgrade module Higher c apac ity hard disk drive One EasyLink C ombo module PS 2 Y bridge c able Additional AC adapter and battery pac k USB video c apture kit File transfer c able Infrared Red IR remote c ontrol External battery c harger USB Bluetooth dongle solution 802 11b wireless LAN ...

Page 82: ...Appendix A Spec ific ations 74 ...

Page 83: ...Appendix B Notices ...

Page 84: ...This appendix lists the general notic es of your c omputer ...

Page 85: ...eiver C onnec tthe devic e into an outleton a c irc uitdifferentfrom thatto whic h the rec eiver is c onnec ted C onsult the dealeroran experienc ed radio television tec hnic ian forhelp Notice Shielded cables All c onnec tions to other c omputing devic es must be made using shielded c ables to maintain c omplianc e with FC C regulations Notice Peripheral devices Only peripherals input output devi...

Page 86: ...be notified as soon as possible You will also be informed of your right to file a c omplaint with the FC C Your telephone c ompany may make c hanges in its fac ilities equipment operations or proc edures that c ould affec t the proper func tioning of your equipment If they do you will be notified in advanc e to give you an opportunity to maintain uninterrupted telephone servic e If this equipment ...

Page 87: ...ny 7 Do not allow anything to rest on the power c ord Do not loc ate this produc t where persons will walk on the c ord 8 If an extension c ord is used with this produc t make sure that the total ampere rating ofthe equipmentplugged into the extension c ord does not exc eed the extension c ord ampere rating Also make sure that the total rating ofallproduc ts plugged into the walloutletdoes notexc ...

Page 88: ...minimum VDE approved or its equivalent Maximum length is 15 feet 4 6 meters Laser compliance statement The C D ROM or DVD ROM drive used with this c omputer is a laser produc t The C D ROM or DVD ROM drive s c lassific ation label shown below is loc ated on the drive C LASS 1 LASER PRODUC T CAUTION INVISIBLE LASER RADIATION WHEN OPEN AVOID EXPOSURE TO BEAM APPAREIL A LASER DE C LASSE 1 PRODUIT LAS...

Page 89: ...ssera anvãnt batteri enligt fabrikantens instruktion VAROITUS Päristo voi räjähtää jos se on virheellisesti asennettu Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin Hävitä käytetty paristo valmistajan ohjeiden mukaisesti VORSICHT Explosionsgefahr bei unsac hgemäßen Austausc h der Batterie Ersatz nur durc h denselben oder einem vom Hersteller empfohlenem ähnlic hen Typ Entsorgun...

Page 90: ...in U S patents and other intellec tual property rights owned by Mac rovision C orporation and otherrights owners Use ofthis c opyright protec tion tec hnology must be authorized by Mac rovision C orporation and is intended forhome and other limited viewing uses only unless otherwise authorized by Mac rovision C orporation Reverse engineering or disassembly is prohibited Apparatus C laims of U S Pa...

Page 91: ... indic ator performanc e sec urity setting up a home offic e taking home traveling internationally traveling on loc al trips troubleshooting turning off Wireless C ommunic ation indi c ator c onnec tions network c onnec tivity options port expansion devic es c ontrast hotkeys D display hotkeys troubleshooting DVD DVD movies playing E EasyLink c ombo drive email c hec king func tion error messages ...

Page 92: ...ay infrared keyboard Sleep Manager startup troubleshooting Q questions multiple PS 2 devic es setting loc ation for modem use S safety C D ROM FC C notic e general instruc tions lithium battery modem notic es sc roll loc k sec urity keyloc k passwords smart c ard servic e when to c all Sleep Manager troubleshooting SmartC ard PlatinumKey PlatinumPAS PlatinumSec ure PlatinumSec ure options speakers...

Page 93: ...85 loc al trips troubleshooting tips U universal serial bus USB V view front left rear right volume adjusting W warranty International Traveler s Warran ty Windows keys ...

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