Acer Aspire EasyStore Series User Manual Download

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117

6 Troubleshooting

This chapter describes a list of possible situations that may arise during
the use of your home server.

If you are unable to resolve problems on your own, contact your dealer
or local Acer representative for assistance.

First steps checklist

•

Is the AC power available at the wall outlet?

•

Are the power supplies plugged in? Check the AC cable(s) on the
back of the chassis and at the AC source.

•

Are all cables correctly connected and secured?

•

Are all peripheral devices correctly installed?

•

Are all device drivers properly installed?

•

Did you press the system power button on the front panel to turn
the system on (power indicator should be lit)?

•

Is the system power cord properly connected to the system and
plugged into an outlet for 100-127 V or 200-240 V?

Summary of Contents for Aspire EasyStore Series

Page 1: ...Aspire easyStore Series User Guide ...

Page 3: ...ly unit from the computer If the system has multiple sources of power disconnect power from the system by unplugging all power cords from the power supplies CAUTION for Accessibility Be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible When you need to disconnect the power be sure to unplug the power cord from th...

Page 4: ...roduct on a vibrating surface Never use it under sporting exercising or any vibrating environment which will probably cause unexpected short current or damage rotor devices HDD Optical drive and even exposure risk from lithium battery pack The bottom surface areas around ventilation openings and AC adapter may get hot To avoid injury ensure they do not come in contact with yourskin or body Your de...

Page 5: ... product The system can be powered using a wide range of voltages 100 to 240 V AC The power cord included with the system meets the requirements for use in the country region where the system was purchased Power cords for use in other countries regions must meet the requirements for that country region For more information on power cord requirements contact an authorized reseller or service provid...

Page 6: ... qualified technician to restore the product to normal condition Disposal instructions Do not throw this electronic device into the trash when discarding To minimize pollution and ensure utmost protection of the global environment please recycle For more information on the Waste from Electrical and Electronics Equipment WEEE regulations visit http global acer com about sustainability htm ...

Page 7: ... of the following measures Reorient or relocate the receiving antenna Increase the separation between the device and receiver Connect the device into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Notice Shielded cables All connections to other computing devices must be made using shielded cabl...

Page 8: ...viii Remarque à l intention des utilisateurs canadiens Cet appareil numérique de la classe B est conforme a la norme NMB 003 du Canada Compliant with Russian regulatory certification ...

Page 9: ... may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation The following local Manufacturer Importer is responsible for this declaration Product Server Model number Aspire easyStore Series Altos easyStore M2 Name of responsible party Acer America Corporation Address of responsible party 333 West San Carlos S...

Page 10: ...on units of the same product will continue comply with the requirements EMC Directive 2004 108 EC as attested by conformity with the following harmonized standards EN55022 2006 AS NZS CISPR22 2006 Class B EN55024 1998 A1 2001 A2 2003 EN55013 2001 A1 2003 A2 2006 Applicable to product built with TV tuner module EN55020 2007 Applicable to product built with TV tuner module EN61000 3 2 2006 Class D E...

Page 11: ...TE Directive 1999 5 EC as attested by conformity with the following harmonized standard Article 3 1 a Health and Safety EN60950 1 2001 A11 2004 EN50371 2002 Article 3 1 b EMC EN301 489 1 V1 6 1 EN301 489 3 V1 4 1 Applicable to non bluetooth wireless keyboard mouse set EN301 489 17 V1 2 1 Article 3 2 Spectrum Usages EN300 440 2 V1 1 2 Applicable to non bluetooth wireless keyboard mouse set EN300 32...

Page 12: ...xii ...

Page 13: ...n the first computer 18 Install the Windows Home Server Connector on the client computers 31 Connect to the Home Server Console 34 3 Windows Home Server Console 37 Computers Backup 38 User Accounts 39 Shared Folders 40 Server Storage 42 Lights Out 43 McAfee Total Protection 44 System Information 45 Network Health 47 Settings 49 General 50 Backup 51 Passwords 52 Media Sharing 53 Remote Access 54 Ad...

Page 14: ...ing the one touch USB backup feature 91 Set up Wake On LAN on the home server 93 Set the home server uptime and down time 96 Monitor server health and performance 99 Set up email alerts 100 Explore the Windows Home Server icon 105 5 Configuring the hard disk drive 107 Adding a hard disk drive 107 Removing a hard disk drive 112 Replacing a failed hard disk drive 114 6 Troubleshooting 117 First step...

Page 15: ...set the system to factory default Aspire easyStore Series can store and share all your important data while simultaneously streaming digital media content to multiple applications including Apple iTunes or any Universal Plug and Play UPnP Audio Video and Digital Living Network Alliance DLNA compliant device such as PS3 or Xbox 360 It allows you to consolidate your content library yet maintain inst...

Page 16: ...s from virtually any Internet connected computer on a home network or while away from home See Access the shared folders on the home server on page 81 for more information One touch USB backup feature enables quick and easy backup of your data from a USB storage device See Using the one touch USB backup feature on page 91 for more information Easily add storage space to the home server See Adding ...

Page 17: ...button Power 200 W 100 240 V AC Server operating system OS support Windows Home Server Home computer OS support Windows Vista 32 bit and 64 bit Edition Windows XP 32 bit and 64 bit Edition Digital media player support Any DLNA certified device Digital media file support Music MP3 WMA WAV AAC AC3 FLAC APE OGG VOC AIFF AU MID Video WMV ASF MOV AVI MPEG 3GP SWF FLV RMVB RM RA RAM MP4 MPG MPE M2V TP T...

Page 18: ... 1 Power button power indicator 2 Network indicator 3 Hard disk drive HDD status indicator 4 System status indicator 5 USB backup button USB backup indicator 6 USB 2 0 port 7 Front door Open the door to access the hot swappable HDDs 8 HDD access indicators ...

Page 19: ...5 Rear view No Icon Component 1 Recovery reset button 2 eSATA port 3 USB port 4 Gigabit Ethernet port 5 Power connector 6 System fan ...

Page 20: ...onnection No Indicator Color State Description 1 Power button Blue On System is connected to the power supply and turned on and ready for use Random blink System is booting System is in S3 sleep state suspend to memory Off System is not powered on System initialize operation in progress 2 Network Blue On Link between system and network Random blink Network access Red Off Network disconnected ...

Page 21: ...ge For detailed instructions on how to add or remove a drive from the server storage see 5 Configuring the hard disk drive on page 107 Blue On HDD is mounted into the drive bay and added into the server storage For detailed instructions on how to add a drive into the server storage see Adding a hard disk drive on page 107 Red Random blink HDD failure Windows Home Server cannot find HDD None Off No...

Page 22: ...AN controller failure FAN failure Memory failure Boot device not found If your network status is at risk Random blink System recovery or reset is in progress 5 USB device backup Blue On USB storage device is connected to the USB port Backup completed Random blink System is backing up files from a USB storage device For detailed instructions on how to back up files from a USB storage device see Usi...

Page 23: ...olor State Description 1 Speed indicator None Off 10 Mbps connection Green On 100 Mbps connection Amber On 1000 Mbps connection 2 Link activity indicator Green On Network link is detected Random blink Transmit or receive activity Off No network connection ...

Page 24: ...1 Introduction 10 ...

Page 25: ... package contents Select a location for the home server Recommended environment Connect the power cord Connect to the home network Power on the system Install the Windows Home Server Connector on the first computer Install the Windows Home Server Connector on the client computers Connect to the Home Server Console ...

Page 26: ...on page 93 Update system driver BIOS and add in softwares Refer to Update your home server with Aspire easyStore Series Software Update on page 126 Server Recovery Disc Use this disc to recover your home server after a system failure or restore the home server to its factory default Refer to Recovering or restoring the home server on page 118 for detailed instructions PC Recovery Disc Use this dis...

Page 27: ...iency Consider the following factors when choosing a site for the system Near a grounded power outlet Clean and dust free Stable surface free from vibration Well ventilated and away from sources of heat Secluded from electromagnetic fields produced by electrical devices such as air conditioners radio TV transmitters etc ...

Page 28: ...ta Business N EU only Windows Vista Enterprise Windows Vista Ultimate Windows XP Home with Service Pack 2 SP2 Windows XP Professional with SP2 Windows XP Media Center Edition 2005 with SP2 and Rollup 2 Windows XP Media Center Edition 2004 2005 with SP2 Windows XP Tablet Edition with SP2 Web browsers Internet Explorer version 6 0 7 0 or above Mozilla Firefox 1 5 or above Internet connection 100 Mbp...

Page 29: ...15 Connect the power cord Plug the power cord into the power connector and the other end into an electrical outlet ...

Page 30: ...broadband router with a network cable Wireless connection to your broadband router is not supported However home computers that are connected through a wireless connection is supported Connect one end of the network cable into the network port and the other end to a Gigabit Ethernet port on a broadband router ...

Page 31: ...ors on the front panel will flash change colors and turn to solid blue after startup Note During initial startup the system status indicator on the front panel will flash red and turn to solid blue This is a normal power up sequence Wait for all the LED indicators to turn solid blue before proceeding to the next section To power down the system press and hold the power button down for at least fou...

Page 32: ... to installing the Windows Home Server Connector make sure you have administrator privileges Refer to the Windows Help for more details on changing your user account settings 1 Place the Aspire easyStore Series Software Installation Disc in the optical drive of the first home computer The installation wizard starts Or double click on the Client Installation exe file to begin installation The Welco...

Page 33: ...19 2 Click Install the software on the computer and then click Next 3 Click Install to begin the installation process The Microsoft Net Framework 2 0 and Windows Installer 3 1 components are installed ...

Page 34: ... up the system 20 After the components are installed the Windows Home Server Connector installation starts to find and connect to your Aspire easyStore Series Once the server is found the Welcome window appears ...

Page 35: ...21 4 Click Next 5 Click Next 6 Select the Download the updates from my home server and install them automatically option button if you want to download the updates for the Connector ...

Page 36: ...p to one hour You may select Let me download and install the updates myself to speed up the process 7 Click Next 8 Select the Yes wake up this computer if it is in sleep or hibernate mode and back it up option button if you want Windows Home Server to wake up your sleeping computer to back it up ...

Page 37: ...23 9 Click Next 10 Click Next to perform an initial configuration of the home server Note The initial configuration of the home server is performed once on the first home computer ...

Page 38: ...ult resolution of 1024 x 600 You will need to switch to a higher resolution before doing the initial configuration 11 Click the Next arrow The Windows Home Server initialization begins and could take several hours depending on your hardware 12 Once the initialization is completed click the Next arrow ...

Page 39: ...e Server Console The strong password must be at least 7 characters and must contain at least three of the following four categories Uppercase letters Lowercase letters Numbers Symbols such as etc An example of a strong password is Acer123 Caution 1 Keep the administrator password for the server in a safe place You will not be able to log on to the server if you enter a wrong password If you forget...

Page 40: ...rver Recovery Disc into the client PC s optical drive to start the process 16 Click the Next arrow 17 Select the User recommended settings option button if you want to use Windows Update to automatically download and install updates for Windows Home Server then click the Next arrow ...

Page 41: ...Choose if you want to participate in the Customer Experience Improvement program then click the Next arrow 19 Choose if you want to participate in the Windows Error Reporting program then click the Next arrow ...

Page 42: ...stall available Windows Home Server updates This could take some time to complete but will not need additional information from you Important Do not restart or turn off your home server during the update process 21 Once installation is complete the Windows Home Server windows displays ...

Page 43: ...arrow The Windows Home Server log in window displays You can now manage the home server through the remote admin console 23 Enter the administrator password then click the Next arrow The Setting Password dialog box appears ...

Page 44: ...he Shared Folders desktop shortcut appears on your desktop The Windows Home Server icon displays the current health and status of the home server as well as all the computers connected to your home network Right clicking on the icon allows access to the Windows Home Server For more information about the system tray icon refer to Explore the Windows Home Server icon on page 105 You can also use Sha...

Page 45: ... the home server Refer to page 33 for detailed instructions To install the Windows Home Server connector from the Aspire easyStore Series Software Installation Disc 1 Place the Aspire easyStore Series Software Installation Disc in the optical drive of the client computer The installation wizard starts Or double click on the Client Installation exe file to begin installation The Welcome window appe...

Page 46: ...u agree with the terms of the agreement then select the I accept the terms of the license agreement option button 7 Click Next The installation status window appears 8 Click Next 9 Enter the Windows Home Server administrator password 10 Click Next and follow all onscreen instructions until you finish installation 11 Once installation is complete the Windows Home Server icon appears in the system t...

Page 47: ...b browser 2 In the address bar enter http Aspirehome 55000 where Aspirehome is the name of the home server 3 Under Windows Home Server Connector Setup click Download Now 4 In the File Download dialog box click Run 5 Follow all onscreen installation instructions until you finish installation ...

Page 48: ...administrator password to the home server There are three ways to launch Windows Home Server Console Windows Start menu double clicking the Windows Home Server icon or right clicking the Windows Home Server icon To log onto the home server using Windows Start menu 1 On your computer click Start Programs Windows Home Server Console 2 Enter the administrator password then click the Next arrow ...

Page 49: ...r icon 1 Right click on the Windows Home Server icon in the system tray then select Windows Home Server Console from the pop up menu Or Double click the Windows Home Server icon in the system tray 2 Enter the administrator password then click the Next arrow ...

Page 50: ...2 Setting up the system 36 ...

Page 51: ...alth of the home server and connected computers on the network create backup schedules connected to the computers backup computers and manage user accounts shared folders on the server Windows Home Server Console provides access to the following tabs Computers and Backup User Accounts Shared Folders Server Storage Lights Out McAfee Total Protection System Information Network Health Settings To lea...

Page 52: ...rver Connector on each of your home computers they are automatically backed up on each night to your home server The options on the Computers Backup tab allow you to View Backups Browse the existing backups of a home computer Backup Now Initiate manual backup of a home computer Configure Backup Change the backup settings of a home computer Remove Computer Delete computer and backups from the home ...

Page 53: ...Remove Delete a user account from the home server For more information see User Accounts in the Windows Home Server Console Help Note 1 You can only have full access to the shared media folders Video Photo Music after creating user accounts Otherwise you can only read files but not save files to the home server 2 A personal shared folder is created each time you add a new user account By default o...

Page 54: ...With Shared Folders you can centrally store files on your home server so that you can share with other people on your home network The following shared folders are created automatically on the home server Music Photos Public Software Videos A personal shared folder for each personal user account that is added By default no other user account can access this personal shared folder ...

Page 55: ... shared folder on the home server VIEW CHANGE View and change shared folder properties OPEN Browse files and folders in the shared folder REMOVE Delete an existing folder from the home server For more information see Shared Folders in the Windows Home Server Console Help ...

Page 56: ...ge This option gives you more space to store home computer backups and more space for your shared folders Server Backup This option allows you to back up all your home server shared folders If you use an external hard drive for your home server backups you can store the hard drive in a separate location When you select this option your home server appears in the Computers Backup tab You can use Ba...

Page 57: ...agram Displays a chart showing recorded uptimes in the home server such as when a backup took place which home computer was active or when the home server woke up from sleep mode Calendar Displays the calendar window and allows you to add edit delete a calendar entry Settings Displays the Windows Home Server Settings dialog box For more information on how to configure the Lights Out settings see p...

Page 58: ...ms and other potential threats on the home server Note Before you can schedule a scan or have the home server virus pattern updated you must activate the McAfee Total Protection Service You can perform the following tasks in the McAfee Total Protection tab Launch SecurityCenter Update Now About Schedule a Scan Manage PUP Detections View Quarantined Files For more information click Help in the McAf...

Page 59: ...nd performance details System Information supports the following features Acer Aspire easyStore Home Server Displays basic information about the home server such as the specification of the processor and memory currently installed in the home server BIOS version and operating system version LED Brightness Allows you to adjust the brightness of the LED indicators on the home server ...

Page 60: ...ield drag the slider in a horizontal manner to a desired position Note When you restart the Home Server the LED brightness will revert back to its default settings To enable or disable the remote wake up feature 1 On the Remotely Wake Up Aspire easyStore Home Server field click the Enable check box to wake the home server from sleep mode It allows users who want to upload files to wake the system ...

Page 61: ...r entire network from one convenient location so you can take the necessary actions to correct any problems Note Health notifications are also displayed in the Windows Home Server icon on home computers that have the Windows Home Server Connector software installed The possible health states are as follows Color Status Indicates a healthy network ...

Page 62: ...erver Console 48 For more information right click the Windows Home Server icon click Help Indicates an at risk issue that you must attend soon Indicates a critical issue that you must attend to immediately Color Status ...

Page 63: ...ur home server settings The Settings window provides a variety of administrative options In the Settings window you can configure the settings for the following categories General Backup Passwords Media Sharing Remote Access Add ins Hardware Health and Performance Monitor IP Configuration Lights Out McAfee Total Protection Service ...

Page 64: ...allows you to modify the date and time language selection Windows Update settings Customer Experience Improvement program and enable or disable Windows error reporting For information about the tasks that you can perform on the General settings page click the Help button on the lower right hand corner of the General page ...

Page 65: ...p computers on the home network specify the number of months weeks and days to keep backups on the home server and manually clean up old backups For information about the tasks that you can perform on the Backup settings page click the Help button on the lower right hand corner of the Backup page ...

Page 66: ...nsole 52 Passwords Use the Password settings page to change the home server password and modify the user accounts password policy For more information click the Help button on the lower right hand corner of the Passwords page ...

Page 67: ...haring The Media Sharing settings page allows you to enable or disable Windows Home Server media sharing capabilities For information click the Help button on the lower right hand corner of the Media Sharing page ...

Page 68: ...gure your router configure a domain name for your home server and set the Aspire easyStore Series home page For more information click the Help button on the lower right hand corner of the Remote Access page Add ins The Add ins settings page allows you to configure the add in software that you have installed or want to install on your home server For information on how to install an add ins click ...

Page 69: ...ettings Auto Refresh Sets the refresh interval to tell Windows Home Server how frequent the monitoring data should be performed Performance settings Sets the performance threshold of the CPU Memory and Storage E Mail alert setting Specify an email address to which alerts should be sent Launch SMTP setup Configure the Simple Mail Transport setup To validate the email alert feature it is required th...

Page 70: ...n The IP Configuration settings page allows you to view the home server s current IP configuration settings or change the IP configuration manually For more information click the Help button on the lower right hand corner of the IP Configuration page ...

Page 71: ...ghts Out to wake up your home server on a configured backup time You should enable this option when you run regular backups Uptime diagram Recorded uptimes are visualized in the uptime chart You can choose between a history range of 2 to 14 days When your server is always up you can exclude the server from the chart In the same way you can configure the display of backup times When the monitoring ...

Page 72: ...McAfee Total Protection Service Use the McAfee Total Protection Service page to manage security for your home server For more information click the Help button on the lower right hand corner of the McAfee Total Protection Service page ...

Page 73: ...atically discover access and play media files on the home server It also makes possible for iTunes PS3 or Xbox 360 users to share media files on Windows Home Server In the Settings for DMS you can configure the following settings Digital Media Server Enables or disables the digital media server Sorting method Select a sorting method to organize digital files under the photos or videos shared folde...

Page 74: ...es Server page allows you to enable or disable the iTunes server function specify how often the music library is updated set a password to secure the iTunes Server access For more information click the Help button on the lower right hand corner of the Settings for iTunes Server page ...

Page 75: ...lays information about your home server hardware Version Information Displays the version of the Windows Home Server services that are running on your home server Learn More Displays additional Windows Home Server links Support Displays the Product Support link Shut Down The Shut Down button on the left pane allows you to shut down Windows Home Server so that you can safely turn off power or start...

Page 76: ...3 Windows Home Server Console 62 ...

Page 77: ...ote access Access the Aspire easyStore Series home page Access the shared folders on the home server Enable media sharing Enable Digital Media Server Enable iTunes service Stream audio Using the one touch USB backup feature Set up Wake On LAN on the home server Set the home server uptime and down time Monitor server health and performance Set up email alerts Explore the Windows Home Server icon To...

Page 78: ...erver with their own personal user account you must add matching user accounts on Windows Home Server and give access privileges to individual shared folders To enable the guest account The guest account can be used to give access to shared folders for users that do not have their own user account for Windows Home Server Enabling the guest account will provide default Read permission to the shared...

Page 79: ...ts tab 4 Under About Guests click Enable Guest Caution If you have a wireless network secure it before you enable the guest account with no password For more information see the documentation for your wireless device 5 Click OK ...

Page 80: ...account has access to the personal shared folder Users can store personal files in this personal shared folder 1 Double click the Windows Home Server icon in the system tray 2 Log on to the Windows Home Server Console 3 Click the User Accounts tab 4 Click Add 5 On the User Accounts Setup window click Set Policy to set a user accounts password policy 6 Click OK ...

Page 81: ...nts on your home computers Also use the same password that you use for your existing user accounts If the user accounts and passwords do not match you will be prompted for a user name and a password when you open the Shared folders 9 Select the Enable Remote Access for this user check box if you want to allow the user to remotely access the home server 10 Click Next ...

Page 82: ...one The user cannot view add modify or delete files in the shared folder 14 Click Finish 15 Click Done to exit the wizard Note 1 You can only have full access to the shared media folders Video Photo Music after creating user accounts Otherwise you can only read files but not save files to the home server 2 A personal shared folder is created each time you add a new user account By default only thi...

Page 83: ...me Server Console 3 Click the Shared Folders tab 4 Click Add 5 Enter a name and description for the shared folder 6 Select the Enable Folder Duplication check box if you want folders and files in the share folder to be duplicated across multiple hard drives Note The home server must have more than one hard drive added to the server storage before you can enable Folder Duplication and there must be...

Page 84: ...4 Managing the server 70 7 Click Next 8 Assign user rights to the new share folder then click Finish 9 Click Done to exit the wizard ...

Page 85: ...icon in the system tray 2 Log on to the Windows Home Server Console 3 Click the Computers Backup tab 4 Complete the Backup Configuration Wizard to choose the volumes you want to back up and the folders you want to exclude from the backup You can adjust the period of time when automatic backups and maintenance are performed The period of time that you choose should be a time when your home computer...

Page 86: ...our home server to use for server backups by using the Server Storage tab To back up the home server 1 Install a new hard drive to the home server See step 1 of Adding a hard disk drive on page 107 2 Double click the Windows Home Server icon in the system tray 3 Log on to the Windows Home Server Console 4 Click the Server Storage tab 5 Select the newly installed hard drive either internal or exter...

Page 87: ...73 6 Click Next 7 Select the Use this hard drive to back up files that are stored on your home server option button 8 Click Next ...

Page 88: ... if you want to preserve or format the hard drive then click Next 10 Enter a name for the hard drive then click Next Note You can write this name on a label and attach it to your hard drive to help you identify it later 11 Click Finish ...

Page 89: ...rs Backup tab 14 Select the Server Backup Hard Drive you want to use to back up your shared folders and application folders 15 Click Back up Now 16 Select a destination hard drive for each shared folder 17 Click Back up Now 18 Click Close ...

Page 90: ...ome server for remote access Important Only personal user accounts with remote access permissions can log on to the Aspire easyStore Series home page 1 Double click the Windows Home Server icon in the system tray 2 Log on to the Windows Home Server Console 3 Click Settings 4 In the navigation pane select RemoteAccess 5 Under Web Site Connectivity click Turn On to allow remote connection to the hom...

Page 91: ...name for your home server For example smithfamily homeserver com A domain name uniquely identifies your home server on the Internet It is used to connect to your home server while you are away from home Even if your Internet IP address changes you can still connect to your home network with your personalized domain name For example you could register the name smithfamily homeserver com and then us...

Page 92: ...lable 14 Click Finish 15 Under Web Site Settings you can choose a default home page and the Web site headline that appears on the Aspire easyStore Series Web page 16 Click OK 17 After you configure remote access test the remote connectivity from outside of your home Refer to Access the Aspire easyStore Series home page on page 79 ...

Page 93: ...se other Web browsers To access the Aspire easyStore Series home page Note You cannot use the guest or administrator account to access the home page You must log on with a personal user account that is enabled for Remote Access 1 Make sure the home server is configured for remote access See Configure the home server for remote access on page 76 Note You may need to add services from your broadband...

Page 94: ...tab and enter the administrator password The Windows Home Server Console interface opens To access your home computers click the name of the home computer under the Remote Access to Computers field on the Computers tab Note Make sure that the home computer is configured to allow remote access For detailed instructions about how to complete this configuration see Can t connect to some computers on ...

Page 95: ...al ways you can access your shared folders on the home server To access the shared folders using the desktop shortcut 1 Double click the Shared Folders desktop shortcut to see the shared folders that are on your home server 2 Double click a shared folder to open it ...

Page 96: ...g the Windows Start Menu In Windows Vista click Start then type homeservername in the Start Search text box where the homeservername i e Aspirehome is the name of your home server Double click a shared folder in the window to open it In Windows XP click Start click Run and then type homeservername in the Open text box where the homeservername i e Aspirehome is the name of your home server Double c...

Page 97: ...ternet 1 Log on to the Aspire easyStore Series home page See Access the Aspire easyStore Series home page on page 79 2 Click the Shared Folders tab 3 You can navigate to a particular shared folder then download or upload files to your home server ...

Page 98: ... digital media receiver such as PlayStation 3 or to a supported digital media player such as Windows Media Player 11 To enable media sharing 1 Double click the Windows Home Server icon in the system tray 2 Log on to the Windows Home Server Console 3 Click Settings 4 In the navigation pane select Media Sharing 5 Select a folder then click On 6 Click OK ...

Page 99: ...3 FLAC APE OGG VOC AIFF AU MID Video WMV ASF MOV AVI MPEG 3GP SWF FLV RMVB RM RA RAM MP4 MPG MPE M2V TP TS MLV MKV DIVX Photos GIF PNG BMP JPG JEPG ICO TIFF DXF WMF EMF PICT EPS CDR To enable digital media server 1 Double click the Windows Home Server icon in the system tray 2 Log on to the Windows Home Server Console 3 Click Settings 4 In the navigation pane select Settings for DMS 5 Under Digita...

Page 100: ...ideos are arranged according to the original organization which is the default option Sorting by Date Digital Media Server auto checks the latest modification dates of files and creates different virtual folders by year and subfolders by month 7 Click OK ...

Page 101: ...Server access To enable iTunes service 1 Double click the Windows Home Server icon in the system tray 2 Log on to the Windows Home Server Console 3 Click Settings 4 In the navigation pane select Settings for iTunes Service 5 Under iTunes Server click the Enable option button 6 Specify how often iTunes can scan the home server for new music files 7 Enter a password to protect iTunes server 8 Click ...

Page 102: ...home server to your computer To stream audio in Windows Media Player 11 1 Make sure that media sharing is enabled Refer to Enable media sharing on page 84 for more information 2 Make sure Digital Media Server is enabled Refer to Enable Digital Media Server on page 85 for more information 3 Open the Windows Media Player ...

Page 103: ...89 4 Click the Library tab The Acer Aspire easyStore Series appears in the navigation pane 5 Browse or search for the item you want to play then click the Play button ...

Page 104: ...2 Make sure iTunes Service is enabled Refer to Settings for iTunes Server on page 60 for more information 3 Open the iTunes The Acer Aspire easyStore Series appears under Shared on the left of the iTunes window Audio files are streamed in iTunes and displayed under the Shared list 4 Browse or seach for the item you want to play then click the Play button ...

Page 105: ... folder first then classifies the files according to media type into their corresponding shared folders namely Music Videos Photos When Windows Home Server cannot determine file type the file is automatically stored into the Others folder Important Only the front USB port supports the backup feature To use one touch USB backup to back up data from a USB storage device 1 Plug the USB device into th...

Page 106: ...e the data will be copied but will be assigned a serial number on the file name If the file of exactly the same properties already exists in the Publics shared folder the file will be filtered out of from the copy process 4 Afterwards Windows Home Server automatically copies and classifies the newly copied files according to their file type 5 You can find files of different types in their correspo...

Page 107: ...the Windows Home Server Connector software installed is started or comes out of standby a WOL Wake On LAN magic packet is sent to the server To set up Wake On LAN on the home server 1 Place the Aspire easyStore Series Software Installation Disc in the optical drive of the home computer The installation wizard starts Or double click on the Client Installation exe file to begin installation The Welc...

Page 108: ...4 Managing the server 94 3 Select a language 4 Click OK The Welcome window appears ...

Page 109: ...95 5 Click Next 6 Click Finish ...

Page 110: ... start and end time The uptime end action can be created as a standalone action or in combination with an uptime To set the home server uptime and downtime 1 Double click the Windows Home Server icon in the system tray 2 Log on to the Windows Home Server Console 3 Click the Lights Out tab Home computers are indicated by color blocks in the diagram When you have more then 6 computers the colors wil...

Page 111: ...he Wake up from suspension option if you want to bring the home server out of standby on the defined time 8 Under Uptime end set an end time to disable the server 9 Select from the following end actions Do nothing This is not useful for a standalone end action Suspend Puts your server into suspend mode Shut down Shuts down and powers off the server ...

Page 112: ... Force end action option if you want to immediately disable the server even when client monitoring detects active clients 11 Select a day or days when to execute the command you selected in uptime start and uptime end parameter 12 Click OK ...

Page 113: ...age usage and view the status of the home server s fans voltage and temperature Note To start the monitoring service successfully it is required that you have administrator privileges on the home server To monitor the hardware health and performance data of the home server 1 Double click the Windows Home Server icon in the system tray 2 Log on to the Windows Home Server Console 3 Click the System ...

Page 114: ...ust also configure SMTP setup To set up automatic email notifications 1 Double click the Windows Home Server icon in the system tray 2 Log on to the Windows Home Server Console 3 Click Settings 4 In the navigation pane select Hardware Health and Performance Monitor 5 In the E Mail Alert Setting type an email address to which email alerts will be sent If there are more than one addresses use a semi...

Page 115: ...s dialog box This dialog box lets you configure the properties of established connections Set as Default Sets an Internet Mail Account as the primary account Import Imports your Internet Mail Account settings to an Internet Account iaf file format Export Exports an Internet Mail Account settings Close Exits the Internet Accounts dialog box 7 Click Add to add an Internet connection ...

Page 116: ...4 Managing the server 102 8 Enter your name then click Next 9 Enter your email address then click Next ...

Page 117: ...103 10 Enter the SMTP server information then click Next Note If you do not know your incoming and outgoing SMTP server name contact your ISP Internet service provider ...

Page 118: ... your ISP requires you to use Secure Password Authentication to access your mail account 12 Click Finish 13 On the Hardware Health and Performance Monitor page click Test to send testing mails to the email addresses specified in order to verify whether notification can arrive smoothly 14 Click OK Click Help in the Hardware Health and Performance Monitor page for more information ...

Page 119: ...k access to the Windows Home Server Connector software via a right click menu The color of the Windows Home Server icon represents the status of the home server For more information right click the Windows Home Server icon click Help Color Status Indicates a healthy network Indicates an issue that you must attend to soon Indicates an issue that you must attend to immediately Indicates that a backu...

Page 120: ...4 Managing the server 106 ...

Page 121: ...D bay is not hot swappable Adding a hard disk drive Caution Hard drives are formatted before they are added to the server storage Make sure that you back up any important files that are on the hard drive before you add it to server storage Formatting a hard drive deletes all files on the hard drive 1 Install the new HDD to the home server 1 Open the door of the home server ...

Page 122: ... HDD carrier latch 1 3 Pull the lever 2 and slide the HDD carrier from the chassis 3 4 Insert the new drive into the right side of the carrier aligning the pins into the HDD s mounting holes 1 5 Slightly bend the left side rail and insert the pins into the HDD s mounting holes 2 ...

Page 123: ...gins to close by itself 7 Use the lever to push the carrier until it docks into place then close the lever 2 8 Close the door of the home server 2 Add the hard drive to the server storage on Windows Home Server Console 1 Double click the Windows Home Server icon in the system tray 2 Log on to the Windows Home Server Console ...

Page 124: ...internal or external then click Add to run the Add a Hard Drive Wizard 5 Click Next 6 Select from the following options Add this hard drive to your server storage to increase the storage capacity of your home server This option gives you more space to store home computer backups and more space for your shared folders ...

Page 125: ...it to be part of your total server storage space Do not disconnect the hard drive to use it for other purposes If you want to use the hard drive for other purposes you should first select the hard drive and click Remove Caution When you add a hard disk drive to the server storage the hard disk drive will be formatted Make sure to back up any important files that are on the hard disk drive before a...

Page 126: ...unning the Remove a Hard Drive Wizard and you can no longer find the hard drive in order to connect it again 1 Safely remove hard drive from the Windows Home Server Console 1 Double click the Windows Home Server icon in the system tray 2 Log on to the Windows Home Server Console 3 Click the Server Storage tab 4 Select the hard drive you want to remove then click Remove to run the Remove a Hard Dri...

Page 127: ...home server Note Before removing the HDD make sure the HDD indicator on the front panel lights purple 1 Open the door of the home server 2 Press the HDD carrier latch 1 3 Pull the lever 2 and slide the HDD carrier from the chassis 3 ...

Page 128: ...eps 1 and 2 of the Removing a hard disk drive section 2 Remove the HDD from the carrier 1 Gently pry open the left side rail 1 2 as shown 2 Remove the drive from the carrier 3 3 Install the new HDD into the carrier 1 Insert the new drive into the right side of the carrier aligning the pins into the HDD s mounting holes 1 ...

Page 129: ...115 2 Slightly bend the left side rail and insert the pins into the HDD s mounting holes 2 4 Install the new HDD to the home server ...

Page 130: ...5 Configuring the hard disk drive 116 ...

Page 131: ...able at the wall outlet Are the power supplies plugged in Check the AC cable s on the back of the chassis and at the AC source Are all cables correctly connected and secured Are all peripheral devices correctly installed Are all device drivers properly installed Did you press the system power button on the front panel to turn the system on power indicator should be lit Is the system power cord pro...

Page 132: ...to restore the home server to its factory default In Server Recovery the home server s system settings and user accounts will be lost When you select the Factory Reset option all data on the home server s hard drives will be lost To recover the home server 1 Place the Aspire easyStore Series Server Recovery DVD in the DVD drive of a computer connected to the network Or double click on the Acer Ser...

Page 133: ... Agreement If you agree with the terms of the agreement then select the I accept the terms of the user license agreement option button 4 Click Next 5 Uninstall the Acer Aspire easyStore Series and Windows Home Server Connector from your computer ...

Page 134: ...nds to turn off the home server 2 Press the power button to turn it on 3 Turn the system around so that you have access to the back of the unit 4 Insert the end of an unfolded paperclip into the opening and then press and hold the recovery reset button with the paperclip end 7 Click Next ...

Page 135: ...tory default setting 1 Place the Server Recovery DVD in the DVD drive of a computer connected to the network Or double click on the Acer ServerRecovery Utility exe file to begin installation The Server Recovery window appears 2 Click Next 3 Read the End User License Agreement If you agree with the terms of the agreement then select the I accept the terms of the user license agreement option button...

Page 136: ...hat you have access to the back of the unit 4 Insert the end of an unfolded paperclip into the opening and then press and hold the recovery reset button with the paperclip end 7 Click Next 8 Select the Factory Reset Use this option to restore factory defaults All your data and settings will be erased option button 9 Click Next and follow all onscreen instructions until you finish restore process ...

Page 137: ... To restore a home computer Important You need the Windows Home Server administrator password to restore a home computer 1 Place the Aspire easyStore Series PC Recovery Disc in the CD drive of the computer that you want to restore 2 Restart the computer and boot from CD 3 Follow the instructions in the Restore Computer Wizard to restore the hard drives on your home computer Note Your home computer...

Page 138: ...hich is fully compatible with computers running Windows Vista or Windows XP Download and install the Vista compatible NIC driver from a USB flash or USB floppy drive On the Detect Hardware dialog box click Where can I find drivers for my hardware to bring up an online help file for detailed instructions on how to find and load drivers Go to http www microsoft com windows products winfamily windows...

Page 139: ... then click View Backups 4 Select a backup then click Open 5 Select a volume to open then click Open Note The Opening Backup status window appears while the backup opens If you are prompted to restart your computer after the virtual volume driver is installed ignore this message you do not need to restart your computer 6 Drag the backup files and folders that you want to restore to a folder on you...

Page 140: ...o easily update the home server BIOS drivers and add in software To install the Aspire easyStore Series Software Update utility 1 Place the Aspire easyStore Series Software Installation Disc in the optical drive of the home computer The installation wizard starts Or double click on the Client Installation exe file to begin installation The Welcome window appears ...

Page 141: ...127 2 Click Software Update The Welcome window displays 3 Click Next ...

Page 142: ...6 Troubleshooting 128 4 Select a destination directory then click Next 5 Select a program folder or enter a new folder then click Next ...

Page 143: ...129 6 Select the options you want installed on your hard drive then click Next 7 Click Install 8 Click Finish ...

Page 144: ...ftware Update Software Update 3 In the Home Server field select the home server you want to update You can click Rescan to refresh the list 4 In the Software BIOS field click Browse to specify the software BIOS package which will be updated to the home server 5 Enter your name and password 6 Select the Remember Account check box if you want the account you entered to be shown the next time you per...

Page 145: ...ver cannot connect to a network and the network indicator on the front panel does not light Make sure the network cable is securely attached to the correct connector at the system rear panel Try a different network cable Make sure the broadband router has power Home computer cannot connect to the home server Make sure the power button on the front panel is turned on Make sure the network indicator...

Page 146: ...up database For detailed instructions on how to copy the backup database from your Windows Home Server go to http www microsoft com windows products winfamily windowshomeserver support mspx Web browser cannot display the Aspire easyStore Series Remote Access page when accessing through URL Make sure the Web Site Connectivity in Settings is turned on Make sure JavaScript is enabled on your browser ...

Page 147: ...mputer click Add to enter those user accounts 6 If you use Windows Firewall open Control Panel and then double click Windows Firewall Verify that Windows Firewall is on Click the Exceptions tab and then verify that Remote Desktop is selected 7 Restart your computer To configure computers that are running Windows Vista 1 Log on to the computer with a user account that has administrator privileges 2...

Page 148: ...ou use Windows Firewall open Control Panel then click Security Click Windows Firewall Verify that Windows Firewall is on Click Change Settings and then click Continue Click the Exceptions tab then verify that Remote Desktop is selected 7 Restart your computer I forgot the Windows Home Server password If you don t remember the password you must reset the home server Refer to Recovering or restoring...

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