66
Troubleshooting
❑
serial
ports
❑
parallel
ports
❑
USB
port
Error Message
Possible Cause
Corrective Action
Equipment Configuration
Error
-The hardware configuration
does not match with BIOS
Setup configuration data.
-Run BIOS Setup and re-
configure the system.
Memory Error at
MMMM:SSSS:OOOOh
(R:xxxxh, W:xxxxh)
-DRAM, SIMMs, or add-on
memory card may be
defective.
-Replace the DRAM chips
or the SIMMs.
PS/2 Keyboard Interface
Error
-POST detects an error in
the interface between the
system board and the
keyboard. The keyboard
circuit module may be
defective.
-Check the keyboard
interface circuit or change
the keyboard.
PS/2 Keyboard Error or
Keyboard Not Connected
-POST detects an error in
the keyboard or the
keyboard is not connected.
-Connect the keyboard
again or change it.
PS/2 Pointing Device Error
-The pointing device may be
bad or the device is not
connected properly.
-Connect the pointing
device again or change it.
PS/2 Pointing Device
Interface Error
-POST detects an error in
the interface between the
system board and the
pointing device.
-Check the pointing device
interface circuit or change
it.
Floppy Disk Controller
Error
-This error is caused by any
of the following:
(1) The power supply cable
is not connected to the
floppy drive.
(2) The floppy drive cable is
not connected to the floppy
drive or to the system board.
(3) The floppy drive
controller is defective.
-Check the floppy drive
cable and the connections.
If the cable is good and
properly connected, the
floppy drive controller
could be the problem.
Disable the on-board
floppy drive controller by
using BIOS Setup and
install another add-on card
with the controller.
Floppy Drive A Error
Floppy Drive B Error
-Floppy A or B may be bad.
-Replace the floppy
drive(s).
Floppy Drive(s) Write
Protected
-The floppy drive is set to
Write Protected
in BIOS
Setup.
-Enter BIOS Setup and
restore the setting to
Normal.
IDE Primary Channel
Master Drive Error
IDE Primary Channel
Slave Drive Error
-The hard disk drive(s) may
be bad, type mismatched, or
not properly installed.
-Check hard disk drive
cable(s) and power
cable(s) connections and
BIOS Setup hard disk
Summary of Contents for Aspire 3300
Page 70: ...62 Removal and Replacement 3 Remove the CPU ...
Page 72: ...64 Removal and Replacement ...
Page 78: ...70 Troubleshooting ...
Page 79: ...Chapter 5 Chapter 5 71 Jumper and Connector Information ...
Page 92: ...84 FRU Field Replaceable Unit List ...
Page 94: ...86 Model Number and Configurations ...
Page 104: ...96 Test Compatible Components List ...
Page 106: ...98 Online Support Information ...